Eugene I. Lee
Analyst · Barclays
Thanks, Brad, and good morning. Let's start with Olive Garden's first quarter performance and our progress on the Brand Renaissance. First quarter total sales of $914 million were 0.5% below last year. Sales decline was driven by a same-restaurant sales decrease of 1.3% for the quarter, which was 70 basis points below the industry benchmark, but an improvement of 250 basis points versus the previous quarter's industry sales gap. Same-restaurant guest counts were down 2.4%, which was 40 basis points better than the industry benchmark and an improvement of 240 basis points versus the previous quarter's industry guest count gap. Same-restaurant sales and guest counts remain volatile week-to-week, as we continue to adjust the marketing calendar. One of our objectives is to realign the marketing calendar with the seasonality of the business. Over the past few years, for example, our Never Ending Pasta Bowl promotion, which is most appropriate for the fall, which is seasonally slow, has drifted into August, a seasonally strong month. This year, we pushed the start of the Never Ending Pasta Bowl back into September. Overall, we're encouraged with the progress we're making with the Olive Garden Brand Renaissance. There are 4 key aspects of the plan: one, continue to evolve the core menu to reinforce value, expand choice and variety and capitalize on the convenience trend; two, simplifying operations, improving food quality and enhancing service; three, implementing a more integrated communication platform to enhance brand relevance; and four, bringing the brand to life with every touchpoint. We introduced new lunch and dinner menus 6 months ago with a goal of reinforcing value and expanding variety. As I've stated in the past, we believe adding a $9.99 Cucina Mia section to the menu was an important -- for Olive Garden to maintain its value leadership position. Preference for this section continues to grow and has doubled since its introduction. More importantly, we know through our transactional data that guests are returning and repurchasing this menu item and that it appeals to millennials. The new menu is also successfully delivering better value at the high end of the net -- menu, with higher-quality beef and seafood selections. Key attributes on taste, food quality and good value for the money continue to improve. Additionally, with this new menu and taking less price in the industry the last 2 years, we are seeing reduced price sensitivity from our guests. To-Go sales are exceeding expectations. We've strengthened our To-Go experience and completed online ordering ahead of schedule, which resulted in a 13% increase in To-Go sales versus last year. In recent weeks, To-Go sales have grown at approximately 20% on a year-over-year basis. We continue to see a 30% increase in check average when guests order online. Our operation team is focused on delivering consistently great experiences through an intensified emphasis on service and food quality. In the first quarter, the great food goal rally cry was launch, with the initial concentration on improving execution of our soup, salad and breadsticks. In the second quarter, the team will focus on continuing to deliver great pasta, prepared passionately and plated perfectly. Through the focus on Pronto Lunch, lunch dining times have improved for guests seeking a quicker experience. In addition, with better forecasting and scheduling, we've improved the wait times. We continue to make progress implementing a more integrated communication platform. We've broadened our reach by combining price point and promotions with new secondary television and digital equity messages that reinforce our culinary credentials. The promotional strategy continues to evolve, as we better leverage menu items from our core menu and offer compelling buy-up opportunities for our guests. And as I mentioned earlier, we will continue to realign the marketing calendar with the seasonality of the business. Additionally, the new social media team is actively engaged in realtime conversations with our guests, talking with them, not at them. Today's social-savvy consumer expects this type of interaction, and our social team is doing an outstanding job. The first 3 remodels, which also included the new logo, signage, menu and plateware, are generating excitement with our guests and team members. We're pleased with the initial guest count results, as these 3 restaurants are now trending greater than 10% above their prior trends. In addition to the guest count lift, we're also seeing an increase in alcoholic beverage sales. Our plan is to complete 75 remodels this fiscal year. And as a reminder, the 300 restaurants in need of a remodel lag our other restaurants by approximately 200 basis points in same-restaurant sales. The Ziosk test is now in 11 restaurants, and initial results are very positive. 80% of our guests are interacting with the device, and 60% of them are paying their check on the tablet. In addition we've seen an increase in add-on sales, e-CLUB sign up, guest survey response, and our server tip percentage has increased. We're developing a plan to implement the tablets in the rest of the system and plan to be completed by the end of the fiscal year. There are real signs of positive momentum with our operational leaders and team member engagement. We held our first national directors of operation meeting in 3 years and focused on driving sales growth through great dining experiences. We've also just completed our general manager conference, where the leadership team did an outstanding job communicating the opportunities for improvement, while energizing the group to improve overall operational execution. While we're pleased with the progress we've made to date with the Brand Renaissance, there's still work to do. This is a large and complex initiative with many components, and we're confident that the rate of progress will accelerate in the quarters ahead as various aspects of the plan reinforce and build on one another. The LongHorn Steakhouse had a strong first quarter with same-restaurant sales of 2.8%, exceeding the industry benchmark for the sixth consecutive quarter. Importantly, this top line performance was matched buy significantly higher operating profit and restaurant earnings versus the prior year. This balanced sales and earnings growth was achieved through a combination of operational execution and compelling marketing initiatives. Operationally, our restaurant teams continue to elevate the guest experience, as evidenced by higher scores on the key metrics of steaks cooked correctly and server attentiveness. Industry-leading low turnover and a slowdown on new restaurant growth has enabled our restaurant teams to focus even more than before on executing every shift flawlessly and ensuring service that over-delivers on our guests' expectations. Successful marketing strategies are also a key driver of maintaining top line momentum for LongHorn. The first quarter was supported by 2 very different promotions that both delivered competitively superior results. We began the quarter with our Grilled Taste of Summer promotion, which leveraged our Chef's Showcase platform we launched last year, featuring seasonally appropriate, unique new entrées. This promotion included grilled lobster chops, fire-grilled Hawaiian ribeye, and brown butter-lemon tilapia and grilled shrimp. Our second promotion of the core, Steaks Across America, starting at $12.99, was a little closer to home, and it featured a Kansas City's barbecued sirloin, a Texas 3-chili ribeye and Manhattan Stuffed Mushroom Filet. Both of these promotions delivered same-restaurant performance significantly above the industry benchmark. Our culinary and operations teams also partnered to let [ph] some exciting menu enhancements in the first quarter. Bold Bites, LongHorn's version of small plates, and Happy Hour both launched in June. Guest response has exceeded our expectations and these menu enhancements are proving to be both guest satisfying and profit-driving platforms for LongHorn. We're confident that LongHorn is on the right path and well positioned to continue to deliver the industry-leading same-restaurant sales performance that it consistently achieved over the last 2 years. In addition to continuing the top line momentum at LongHorn, the team is focused on leveraging the top line growth to deliver strong earnings performance Specialty Restaurant Group had another good quarter, with same-restaurant sales growth of 2.1% and total sales growth of 14.5%. The capital growth continues to deliver strong same-restaurant sales growth and earnings performance, while capitalizing on the opportunities to add new restaurants. The team is committed to delivering a unique service experience, combined with an evolving culinary experience, rooted in traditional steakhouse style. The Yard House same-restaurant sales have improved, as the team moves past integration and focuses on operational improvement. The culinary team is refreshing the menu with new and exciting items and is also reenergizing their late night Happy Hour, which is an important daypart. Seasons 52's plan to regain momentum is on track. We're starting to see improved results as August same-restaurant sales increased 2.9%. With new restaurant growth slowing, the operations teams are focused on improving the entire guest experience. The team also has enhanced the menu with new unique flatbreads, appetizers, salads and entrées, which have been well received by our guests. Bahama Breeze continues to perform well, with solid same-restaurant sales growth in the quarter. Same-restaurant sales growth did decelerate some this quarter as we adjusted our discounting strategy. Our earnings significantly improved year-over-year. Eddie V's continues to build momentum with solid same-restaurant sales growth in the quarter. The team continues to elevate its service levels and ensure culinary excellence. We will continue to look for the appropriate real estate to develop this brand. A lot of the initiatives I've touched upon this morning are things we've discussed for some time, but you need to know that much of that time line is involved in the development and testing. Now these initiatives are being experienced by our guests and they're moving the needle on guest satisfaction scores, and I'm confident that will continue. One reason I'm confident is that we have such skilled and committed people. They have embraced change with enthusiasm and I could not be more proud of them. Matthew now has some additional information to share before Q&A.