John L. Williams
Analyst · Citi
Thanks, Mark, and good morning, everyone. Second quarter results showed continuation of positive demand trends, with RevPAR up 6.5%, led by ADR -- an ADR increase of 4.6%. We saw a good demand growth in the quarter, as revenue gains in group up over 10.5% and leisure up 10% accounted for 85% of the revenue gain. The balance of the revenue gain was a result of some well-priced contact business we put into the Lexington Hotel in New York. Business transient rate was up over 5% in the quarter with slightly lower room nights, as demand from other segments displaced some BT rooms. We continue to focus on revenue management strategies as a means of maximizing the total revenue potential of our hotels. We encourage our operators to take calculated risk to maximize rate. We've seen great successes at several of our hotels. We implemented the strategy this year at the Conrad in Chicago of not renewing lower-rated special corporate accounts in anticipation of rate potential from the strong convention calendar and resulting compression in the city, which contributed to the BT results. The revenue management strategy turned about to be too aggressive in Q2 because the city experienced less group pickup than expected. But we anticipate stronger rates at the Conrad for the balance of the year and believe our strategy will pay off. The Conrad's new ballroom will open August 2, and group pace at the Conrad, as Mark mentioned, is up 46% in the fourth quarter. Food and beverage revenues were up almost 11% in the quarter, with increases in banquet sales related to higher group volume. Food and beverage margins would have been even better but were held back by higher cover counts and lower average check in one large convention hotel and higher wages and benefits due to higher volumes. Group pace for the balance of the year, including the recent acquisitions, remains robust, up 7.8%. The profit flow-through for the quarter resulted in a 90 basis points of EBITDA margin expansion. Our asset management group remains very focused on getting every incremental dollar of revenue to the bottom line. We were encouraged by productivity gains. Overall, productivity for the portfolio was good with man hours per occupied room down 4.6% and sales per man hour up 13.1% for the quarter. Rooms margins were impacted by the cost of employee benefits and travel agent commissions, which were up 10.8% and 21%, respectively, this quarter. Support costs in the quarter were well controlled and were up 4.2%. Sales and marketing and G&A costs were higher, partially from increased occupancy, up 7% and 6.2%, respectively. These costs were partially offset by modest increases in R&M and utilities, which were lower by 3.6%, reflecting lower rates, the $4 million we've invested in energy-saving initiatives across the portfolio and energy contracts we've negotiated in the past year. I'd like to spend some time addressing our current significant capital projects. As we have discussed, we're in the final planning stages for a $32-million renovation at the Lexington Hotel. The renovation will reposition the hotel as an Autograph Collection by Marriott and will touch every guest experience at the hotel. Rooms, bathrooms, the hotel lobby will be completely reinvented. This project will begin in late December and be completed in mid-2013. The project will be phased to minimize disruption. The Manhattan Courtyards are also in the final design for a guestroom renovation in the first half of 2013. The lobby of the Fifth Avenue Courtyard was completed in the first quarter of this year, and the lobby of the Third Avenue Courtyard is being redesigned and will enable us to move the fitness center off of the rooms floor to the lobby and gain an additional 4 keys. In June, we began the renovation of the Worthington Renaissance façade. The project will be phased over 2 years in order to minimize disruption. We're also finalizing a lease for the restaurant, lobby lounge and room service at the hotel, which will reconfigure a portion of the lobby and dramatically improve food and beverage margins as well as guest satisfaction. Construction has begun on the 42nd Street Hilton Garden Inn, and it's scheduled for completion in mid-2014. It is 286-room hotels at 42nd and Broadway, the heart of Times Square. The Conrad ballroom addition will be opened in a week, and the booking pace is a testament to the market demand for the space. Turning to our recent acquisition of the high-quality Blackstone portfolio. We acquired 4 hotels from Blackstone for $495 million, representing a discount for replacement cost at $339,000 a key. The acquisition expanded our portfolio into 3 strategic target markets: Boston, Washington, D.C. and San Diego. It expanded our strategic relationship with Hilton and Starwood and increased our third-party management exposure. The acquired hotels will improve portfolio RevPAR by $2 and margins by 140 basis points. We see margin improvement opportunities at the hotels because revenue potential at these hotels come from rate gains, as we enhance revenue strategies and put capitals into the hotels to capture higher-rated business. Let me give you a little more background at the -- on the upside opportunities. Blackstone reacquired control of this portfolio in December of 2010 from Columbia Sussex. Columbia Sussex had acquired, renovated, rebranded and assumed management of the hotels in 2006. The Columbia Sussex brand and management strategy relied almost exclusively on the brands for marketing and focused on extremely tight and unsustainable cost controls. Let me just say that in our experience, this is not a recipe for maximizing value. When Blackstone converted the hotels to third-party management in 2011, Interstate and LXR began the process of reinstituting marketing and more appropriate staffing levels into the hotel, an effort which has just started to bear fruit and should accelerate going forward. Now that we own the hotels, we have the ability for our asset management team to implement our best practices initiative, that we either not fully implemented or not yet initiated at all at the hotels. Areas of opportunities at all 4 hotels relate to product repositioning, revenue management, marketing, parking, food and beverage profit maximization and labor forecasting. We consider this portfolio acquisition central to our strategy of using smart capital recycling to enhance DiamondRock's portfolio through the disposition of lower quality, slower growth assets and redeploying the capital into assets such as these, concentrating in high growth, gateway urban markets with numerous upside opportunities. The Hilton Boston Downtown is a AAA 4-diamond hotel with 362 keys, including 66 suites and 10,000 square feet of functional meeting space. It's Boston Financial District location is 1 block from the waterfront and Faneuil Hall and 10 minutes from Logan Airport. The hotel is a 1920s era Art Deco building, one of Boston's first high-rise office buildings. The building was converted to a hotel and fully renovated in 1999. All food and beverage operations are leased, making the operation essentially rooms only, resulting in very high GOP and EBITDA margins supplemented by the significant lease income. Lease income from existing tenants provide $1 million in stable annual NOI. We see several opportunities for asset management to significantly improve revenue and profitability at the Hilton. We intend to lease 4,000 square feet of prime street access retail space, currently vacant. We are evaluating proposals for management companies who would like to assume management of the hotel. We'll develop a revenue management strategy tailored to Boston demand patterns, drawing on our experience at the Westin Waterfront. We'll integrate the marketing efforts of Hilton's citywide marketing team and Boston Convention Center Authority into the hotel's marketing plan. We will divide some of the 66 suites to gain additional keys and longer-term, we'll investigate the feasibility of relocating Northeastern's lease space to add up to 50 rooms and/or additional meeting space. And we will design and implement a hotel renovation in order to improve RevPAR penetration. The Westin D.C. City Center has 406 rooms and 13,000 square feet of meeting space. The hotel's 14th and M Street location is central to the Washington CBD office concentration and 5 blocks from the D.C. Convention Center and The White House. Asset management initiatives here will include, as in Boston we will develop a marketing plan and revenue management strategy to improve RevPAR penetration and close the unjustified $50 RevPAR gap with the Westin West End. We'll design and implement a hotel renovation plan, including a -- including reconfiguring the lobby and food and beverage space to enhance functionality and profitability, and we'll renegotiate a higher-yielding profit parking contract and outsource laundry operations. The Hilton Burlington is the 258-room hotel with 16,000 square feet of indoor and outdoor meeting space, which benefits from its CBD location with views of Lake Champlain and the Adirondack Mountains and with convenient access to downtown shops and restaurants. The Hilton is the only full-service hotel in the Burlington CBD, which is the center of a vibrant and growing regional commercial hub. We've identified asset management opportunities at Burlington as well. We will rejuvenate the marketing team and redirect marketing strategy to penetrate local transient and group accounts, which are not currently solicited. We will develop relationships with the University of Vermont, a major local demand generator who are often paid attention to by the hotel marketing staff. We will refresh the guestroom Sofcoast package to regain lost RevPAR index and develop seasonal amenity packages to further penetrate in seasonally for demand. We will reclaim existing office space to add water view meeting rooms. And we'll renegotiate the parking agreement and significantly increase profit. Overall, this is a very profitable hotel that generates over $18,000 per key in EBITDA and has continued growth potential. Finally, the Westin San Diego is a 436-room hotel with 22,000 square feet of meeting space. This iconic mixed use building opened in 1991 and is a landmark in the San Diego skyline. Its CBD location on Broadway is approximate to downtown demand generators and within walking distance to San Diego's Convention Center and Gaslamp District. A new federal courthouse and expanded county courthouse surround the hotel. We've identified several asset management initiatives at the Westin. The hotel will also benefit from development of a rational pricing strategy and better coordination with Starwood citywide marketing team. We will improve the hotel's interaction and cooperation with the San Diego Convention Center sales force. We'll develop legal research and mock trial meeting space in the hotel to capture demand from the federal and county courthouses. This is a significant new revenue opportunity. We will activate the lobby area and reconfigure food and beverage space to drive revenue and profitability. And we'll lease the street-facing food and beverage outlet to increase profitability. And we will design and execute a rooms renovation to further improve RevPAR penetration. So the Blackstone acquisition is the execution of our strategy to redeploy capital from lower growth secondary markets to gateway urban core markets and into assets that can benefit from aggressive asset management. Now I'll turn the call back over to Mark.