Daniel Springer
Analyst · the website following the call
Good afternoon everyone and thanks for joining us for our Q2 earnings call. I’d like to start by saying that it’s been an exceptionally busy and successful quarter for the team here at DocuSign. We continue to demonstrate strong growth in our core business. We successfully closed the acquisition of SpringCM, which accelerates our vision to modernize the world's Systems of Agreement, and finally we showcased new innovation across our solution portfolio. I am pleased to talk you through each of these today. Starting with the numbers, let me share a quick view, then Mike will give you more details shortly. All in, we had a strong quarter. Our revenues came in at $167 million, which translates into 33% year-over-year growth. We were again profitable on a non-GAAP basis with an operating profit of $4 million for the quarter and we generated $18 million of free cash flow doubling the level seen in Q1. Our growth continues to be driven by two primary factors; acquiring new customers and growing usage within our existing customers across their lines of business. At the end of Q2, we had almost 430,000 paying customers, an increase of 25,000 over the previous quarter. As I have said on previous calls and during the roadshow, this growth is not limited to the U.S. Our international business represented 17% of our overall revenue this quarter and it continues to be an area of significant focus for us. Moving next to the acceleration of our System of Agreement strategy. The biggest news in the last few months was our acquisition of Chicago-based SpringCM. With this acquisition, we have a broader set of products to sell, additional technologies to commercialize, and a team whose experience complements ours almost perfectly. For those of you that may not have joined us on the call after the announcement, I wanted to share some more detail on the acquisition. In context, for more than 15 years, DocuSign has defined the eSignature category, a market that’s grown into a $25 billion opportunity today. Along the way, we’ve also seen multiple opportunities both before and after the eSignature takes place, all the way from generating agreements, to signing them, acting on the terms, and managing agreement across the business. What we found is, even with DocuSign in the middle, the rest of the agreement process still involves the complex mix of manual process as well as printing, scanning, faxing, FedExing, and wasted time and paper. We refer to this situation as a legacy System of Agreement, which is what most companies have today. In the future, we believe every company will have a modern System of Agreement that connects and automates all agreement processes. Our goal is to provide the digital platform of choice for that modernization. Given our success digitally transforming eSignature process, we believe we are well positioned to do the same for the rest of the agreement process. This is the central concept of our System of Agreement vision announced in June. Now SpringCM dramatically accelerates our ability to realize that vision. As a leader in the document generation and contract lifecycle management, SpringCM addresses several areas of our System of Agreement strategy, primarily in the prepare, act, and manage areas. By bringing the company into the DocuSign fold, we get four important capabilities. The first is document generation. It allows the generation of an agreement from a library of approved templates and legal clauses, then connects it to other systems like Salesforce.com to automatically fill in fields with customer and product information. The second is collaboration and redlining. It supports review, revision, and approval of an agreement’s content with redlining, versioning, and activity tracking. The third is agreement management. It provides a centralized repository for organizing and searching stored agreements. Even if the agreement files are images of text such as PDF, SpringCM automatically scans the content, so the full text can be searchable. And finally, the fourth capability from the acquisition is end-to-end agreement workflow. This moves an agreement through a series of activity before, during, and after signature. The activities can be within SpringCM or other systems, including Salesforce.com or DocuSign. These technologies, all drive automation of the agreement process beyond DocuSign’s traditional focus on signing. Like DocuSign’s original value proposition, they make the process digital, faster, easier, and much more cost-efficient. And I should add, these technologies are not in a lab somewhere. They are in use today at more than 600 SpringCM customers across the financial services, business services, technology, and public sector verticals. SpringCM achieved this success with just a small sales force. With our much larger sales force, our partner chain, and the broader System of Agreement content, we believe we can substantially accelerate SpringCM’s growth in enterprise, commercial, and SMB markets worldwide. We plan to talk more about SpringCM at Dreamforce at the end of September. So look for more from us then. Switching gears for the final part of my remarks, I wanted to highlight several recent innovations we introduced at our Annual Momentum Conference earlier in the quarter. First, we announced Responsive Signing, a technology that automatically converts PDF agreements into Responsive HTML. This means, we adapt how a document looks on differently signed devices. So an agreement is as easy to read on a phone as it is on a desktop. We also announced Smart Section, which takes Responsive Signing to the next level by defining collapsible sections, page break, and custom formatting options. For complex agreements, Smart Section dramatically enhances the experience over static PDFs. The third thing we announced is DocuSign for Salesforce CPQ. It connects CPQ data into DocuSign agreements directly from Salesforce. This is the latest in a long history of integrations that we have done with Salesforce. Finally, we announced a Blockchain integration with customers who will optionally be able to report their DocuSigned agreement on the Ethereum Blockchain. We are also now a part of two policy and standards-based organization working to define best practices in the Blockchain arena. Before I turn it over to Mike, I do have one other development that I’d like to share this time in relation to our Head of Field Operations. After six years of leading our sales and customer operations, building out a world-class organization and putting in place a strong foundation for growth, Neil has decided to keep his commitment to his life right but after a successful forty year career, he would retire at the end of the year. Neil will remain in his current role through the end of the fiscal year, and then will work to create an ongoing consulting role going forward. It is really hard to put into word the contribution that Neil has made to this company. I truly believe we have built one of the strongest sales organizations in the software world and I want to sincerely thank Neil for his leadership here on behalf of the entire company, management team and the Board of Directors. With that, I would now like to hand over to Mike to walk through our financial performance and I’ll be here for Q&A after that. Mike?