Paddy Srinivasan
Analyst · William Blair. Your line is open
Thank you, Melanie. Good morning, everyone, and thank you for joining us today as we review our solid first quarter 2025 results. The top line growth momentum we generated in 2024 continued into Q1, and the results provide further evidence of our continued execution of our strategy. This strategy, as outlined on Slide 4 of our earnings presentation, includes scaling with our digital native enterprise customers by helping them run large and complex workloads on our cloud platform, and continuing to democratize the access of AI for both new generation AI-native startups as well as for our existing 600,000-plus customers. I'm very pleased to share today the excellent progress we are making on both of these strategic priorities. My comments today will include a quick recap of our first quarter results, details on the progress we are making for our customers as we invest in product innovation and go-to-market for both core cloud and AI platforms and a quick summary of the progress we are making on our financing strategy that Matt will detail later in the call. Let me start with the first quarter financial results and turning to Slide 5 of our earnings tab. We had another solid quarter as revenue growth increased in the first quarter to 14% year-over-year to $211 million with our AI ARR continuing to grow north of 160% year-over-year. Q1 net dollar retention rate, or NDR, improved 100% for the first time since Q2 of 2023, and we expect NDR to remain in a similar range as the last Two quarters for the remainder of the year. In addition, we made further progress with our continued focus on our higher spending digital native enterprise customers, increasing revenue from customers who are at $100,000 plus annual run rate up 41% year-over-year and to 23% of total revenue. This is well above market growth rate and was driven by a 27% year-over-year increase in customer count, an 11% increase in their average spend with DigitalOcean. This improved growth was not confined to just the segment as our higher spend customers as a whole, which includes our builders, Scalers and Scalers+ customers grew to over 170,000 in number and their revenue grew 16% year-over-year, making up 88% of our total revenue. The growth of these customers is a clear sign that our product innovation efforts and investments in strategic and targeted go-to-market motions are helping digital native enterprises scale rapidly on our platform. While we continued investments and drove higher growth, we did so while delivering healthy profitability metrics, including 61% gross margin and 41% EBITDA margins in Q1. Our 61% gross margins in Q1 is 200 bps higher than the prior year, an improvement that came from cost optimization that mitigated the near-term increase in cost of revenue that comes with the incremental capacity that we brought online in our new Atlanta data center. This new data center hosts multiple AI inferencing fabrics, some of which are already live for customers, powering real-world customer inferencing workloads and is the first step in our long-term data center optimization strategy, which includes both our cloud and AI workloads, giving us a path to further gross margin optimization. Our 2025 capital program was heavily front loaded in Q1, which drove the decline in quarterly adjusted free cash flow margin. While lumpy, this spend was contemplated in our full year 2025 plan, and we remain on track for our full year free cash flow margin guidance. Having this new AI inferencing infrastructure in place in the new Atlanta data center enables us to go even faster on our AI initiatives, helping us observe and learn from these customer workloads, ultimately enabling us to innovate faster in this rapidly evolving space. It also enables us to win even larger inferencing workloads like the $20-million-plus multiyear inferencing commitment we closed with a strategic customer and partner early in Q2. With our focus now on large digital native enterprises, our push to win large workload migrations from other clouds, and our funnel of larger AI-native inferencing workloads, we are now seeing and winning larger and even multimillion dollar deals than we have in the past. While this is consistent with our strategy, and we are excited about its near- and long-term growth potential, these deals require larger amounts of capacity to be available for the customer. To support these types of scaled global workloads while maintaining our strong free cash flow generation, we are exploring additional funding strategies that Matt will explain in greater detail in his commentary, that would increase our ability to more rapidly deploy new capacity to drive growth while minimizing the near-term impact on free cash flow. Let me now give you some updates on product innovation that we are delivering for our digital native enterprise customers, starting with the enhancements to our core cloud computing platform outlined on Page 6 of our earnings deck, if you're following along. In Q1, we continued our target pace of innovation and released more than 50 new products and features, which is more than five times what we released in Q1 of the prior year. We accomplished this with no appreciable increase in R&D spend as a percentage of revenue, which is a testament to DO's engineering talent and our increasing use of AI for accelerating development and improving our operational posture. AI help developers improving coding output by up to 40%, and we also saw gains in our fleet health through AI-based predictive maintenance. The new cloud capabilities we introduced in the quarter remain hyper focused on addressing the needs of our larger footprint customers to help them scale on the DigitalOcean platform. Let me highlight a few of those. We announced the GA of DigitalOcean Partner Network Connect, a secure, high-performance connectivity solution that simplifies multi-cloud and hybrid cloud networking. This service enables our customers to establish private connections between DigitalOcean servers and other cloud providers or even on-premise data centers. By bypassing the public Internet, it enhances security, reduces latency and optimizes multi-cloud and hybrid cloud networking. Our recent product updates over the last three quarters and enterprise-grade availability are now attracting more complex workloads migrating from hyperscalers and this new capability of Partner Network Connect simplifies these by enabling a staged migration process by establishing secure connection between DigitalOcean and other cloud providers, allowing customers to run workloads across multiple clouds. DigitalOcean's Kubernetes Service, or DOKS for short, now scales up to 1,000 nodes, supporting complex workloads with optimized network routing for enhanced speed and reduced latency. Developed with heavy customer inputs, this enhancement allows for infrastructure scaling to handle unexpected traffic surges with minimal manual effort. DOKS provides robust cluster creation with optimized default settings, several CPU and GPU droplet choices and integrated cloud resources, enabling customers to manage large, fluctuating workloads while maintaining high availability and performance as their DigitalOcean usage grows. Our managed database offerings for MySQL and PostgreSQL now feature significantly expanded scalable storage options. Effective in Q1, we have doubled the storage for managed MySQL plans to 20 terabytes, managed PostgreSQL now supports up to 30 terabytes also doubling from its previous capacity. These enhancements enable our customers to seamlessly scale their database storage as their businesses grow, accommodating both increasing demands of existing workloads and also migrations from self-managed databases with greater flexibility. Another product release that I want to highlight is network load balancing, which was developed in response to strong demand from our larger digital native enterprise customers. It enables companies to distribute traffic efficiently across multiple servers. This feature automatically scales resources, increasing capacity during peak loads and decreasing it during slower periods. In Q1, we augmented these product innovations with increased support and engagement of our top customers with complementary go-to-market motions. We expanded named account coverage to our top 3,000 customers by revenue, which is double the coverage we had in 2024. We now have accounting coverage for our top 3,000 accounts that includes a technical account manager who ensures that these customers leverage our platform to the fullest, a solution architect who helps with the actual adoption and a growth account manager who manages the overall relationships and looks for new workloads to run on DO. This new named account engagement model and all the new product innovations enabled us to accelerate the traction with rapidly scaling and larger digital native enterprise customers. To raise the visibility of these advanced features, we also launched a new webinar series called Sail to Success to drive product awareness and adoption featuring real-world case studies and topics including the best practices in migrating workloads to DO and building real-world applications using our GenAI platform using advanced capabilities like guardrails, AI knowledge bases and so forth. We're also publishing numerous case studies and are averaging about a case study a week to provide reference materials on how our digital native enterprise customers are taking advantage of the expanding breadth of our platform. On the last call, I talked about a new migrations program and a small dedicated team to support it, and I'm very pleased to share that in Q1, we facilitated 79 migrations to the DigitalOcean platform. While these workloads will continue to grow in footprint, the average annual run rate from these migrations is already in the tens of thousands of dollars. Our migrations team, along with specialized partners, help these customers with planning, architecture and the actual technical work to make these migrations smooth and ensure that the most appropriate architecture is deployed to get the best ROI from our platform. In one such example, we won all workloads for ProMobi, a SaaS company known for its solutions in enterprise mobility management that holds electronic protected health information or EPHI workloads on this solution. Appwrite, an open source platform that helps developers quickly build and scale back-end applications, signed a two-year commitment with us in Q1. Their platform supports core back-end services like authentication, databases, storage and messaging across multiple frameworks and languages. Appwrite chose DigitalOcean over hyperscalers due to our superior price performance in our ability to rapidly deploy spaces in their preferred geographic regions. Another example of a customer that has rapidly adopted our new enterprise-grade features, Sentra, a leading e-commerce platform that leverages our role-based access control, droplet auto scaling, global load balancers, VPC peering and more. Now turning to our AI/ML initiatives, which is covered on Page 7 of our earnings deck, we are progressing on our strategy of democratizing access to AI. I strongly believe that we are entering an era of AI everywhere in which every software application is going to have AI as a core component of how it functions. For our target customers, the digital native enterprises, this translates into a heavy use of AI in inferencing mode. The strong growth of AI in Q1, the majority of our customers' AI workloads are now in inferencing mode, giving us an early glimpse into an AI world dominated by use cases that are serving the needs of end customers and solving real-world problems. To take advantage of the growing traction that we are seeing with inferencing workloads, we are optimizing our AI stack to serve inferencing by continuing to deploy capabilities across the infrastructure, platform and AI-led agent layers of our stack. Let me break out our advancements down a little bit more, starting with the infrastructure layer. In Q1, we announced that DigitalOcean customers now have access to NVIDIA HGX H200 GPUs. Our deployment of these servers allows our customers to use them as standalone machines or multi-node clusters. Deepening our AMD partnership, in April, we announced that our customers now have access to a highly performing and cost-effective solution for AI inferencing workloads with the AMD Instinct MI300X GPUs with ROCm software. These leading edge GPUs are now available in single-tenant bare metal configurations for customers seeking control and raw computing power to power AI inferencing. The demand is outpacing the supply for our AI products that leverage these leading-edge GPU types, NVIDIA HGX H200s and AMD Instinct MI300X GPUs, which is further validation of our decision to invest in this growth capital and add material incremental capacity through our Atlanta data center. One real world example of a customer already leveraging our NVIDIA HGX H200 service offering is an emerging AI start-up focused on developing next-generation search and recommendation solutions for e-commerce. This customer runs AI searches that scans billions of items and websites in real time, delivering curated recommendations tailored to their customers' fashion needs and transforms search results into stunning visual recommendations. All of this is powered by DigitalOcean's NVIDIA HGX H200 GPUs. Another example on the AI infrastructure side is WindBorne, a company whose mission is to help mitigate and manage the destructive aspects of climate change, extreme weather and weather uncertainty. They achieved this by instrumenting the environment and advancing weather forecast. WindBorne leverage DigitalOcean's GPU droplets to build a record-breakingly accurate, deep learning-based global medium-range forecast model called WeatherMesh, which predicts wind speed, temperature, dew point, cloud cover, precipitation, geopotential height and more. Moving up the stack to the platform layer, I'm very excited about the progress we are making and the adoption we are driving on our GenAI platform, which is our fully managed solution designed to help digital native enterprises build and scale Generative AI applications with ease. It now supports state-of-the-art models from providers like Anthropic, Meta, Mistral, DeepSeek, OpenAI and others and offers advanced capabilities such as retrieval augmented generation, function calling, secured guardrails and more to ensure reliable and context of our outputs. Developers can now integrate our GenAI into their workflows using APIs or embed chat interfaces directly into their applications. The platform also includes serverless model end points, vector database integration and token-based billing, allowing companies to go from prototype to production without managing complex infrastructure. While this platform is still in beta, we already have over 5,000 customers leveraging the platform and over 8,000 agents have been created on it since announcing it in January. More than 80% of our users for this platform are existing DigitalOcean customers, clearly showing the potential that we have within our existing customer base. One such customer example is Phoenix Secure, a leading India-based GPS tracking and fleet management provider. They leverage the digital ocean GenAI platform to create and integrate sales AI agents into their GPS tracking platform to enhance lead management. Now, let me also cover the AI agent declare. One of my favorite cases on impactful AI agent applications is our own Cloudways Copilot offering, which is currently in public preview. Cloudways Copilot is an AI-powered assistant integrated into our managed hosting platform that is designed to streamline server management and optimize website performance for growing small and medium businesses. This helps our customers automate tasks, monitor performance and provide them with insights to help keep their websites up and running smoothly. Cloudways Copilot currently has over 250 customers leveraging the tool with over 90% accuracy rate. One specific customer leveraging Cloudways Copilot is create a web design agency that specializes in creating and maintaining websites to effectively represent a client's brand. Create has been able to improve productivity by leveraging the insights feature to quickly and accurately identify issues that otherwise would have been only found, if found at all, through manual processes and review of logs. Another example is [Courtesy] (ph) a digital marketing agency based in Australia that specializes in helping small businesses enhance their online presence through personalized and strategic digital solutions. Cloudways Copilot provides precise insights that empower [Courtesy] (ph) to quickly pinpoint and resolve e-commerce store issues cutting problem-solving time from hours to just minutes. Let me now give you an update on the financing matters. In addition to the great progress we have made on top line growth initiatives, we've also made material progress on our balance sheet and capital structure priorities. We announced this morning that we have taken the first step in addressing our outstanding 2026 convertible debt, having entered into a new secured five-year credit facility agreement of $800 million, with a $500 million Term Loan A that we will leverage to refinance a portion of our existing convertible notes. Matt will walk you through more details on our financial results, refinancing actions and guidance later in the call. In closing, DigitalOcean's Q1 2025 demonstrates significant progress in executing the strategy we outlined at our recent Investor Day. We achieved accelerated revenue growth, consistent improvement in net dollar retention and substantial advancements in our strategy to scale with the digital native enterprises. Our product innovation remains strong with over 50 new releases specifically designed for the sophisticated needs of our growing digital native enterprise customers. Notably, we're also observing a clear increase in inferencing, signifying the evolution of customer workloads towards practical real-world AI applications and strong adoption of our GenAI platform. Strategic go-to-market investments and product innovation drove a 41% year-over-year increase in revenue from customers spending over $100,000 annually. These results demonstrate clear progress towards our strategic goals and bolster our confidence in achieving our ambitious long-term objectives. Additionally, we have proactively started addressing our financing strategy by initiating debt refinancing, positioning us for sustained growth with the growing needs of our digital native enterprises. The momentum generated in Q1 provides a solid base for the remainder of the year, and underscores our mission of simplifying cloud and AI so that digital native enterprise customers can focus on creating software that changes the world. Thank you. And now over to Matt.