Padmanabhan Srinivasan
Analyst · Barclays
Thank you, Rob. Good morning, everyone, and thank you for joining us today as we review our first quarter results. After my first 3 months in the role, I'm pleased with both the solid execution and durable growth we delivered in Q1 and the early progress we are making to position the company to take advantage of the material growth opportunities that are in front of us. In my remarks today, I will briefly highlight our first quarter results, share some initial observations from my first 90 days, provide several examples of our increasing product velocity, and discuss our progress pursuing the tremendous AI growth opportunity. Before I get too deep into my remarks, I want to highlight our Q1 performance, which was solid across the board. Revenue growth accelerated quarter-over-quarter, and we continue to deliver strong adjusted EBITDA and free cash flow margins, while increasing investments in our higher-growth businesses, demonstrating the strength of our business model. We are also encouraged by the improving growth fundamentals. Net dollar retention continued to slowly rise from our low last summer, increasing as expected to 97%. Our core product usage grew faster in Q1 than it did in Q4 of 2023. We're also seeing a strong uptake of our still early-stage AI and machine learning platforms. While we still have a lot of work ahead, our Q1 results are very encouraging. Matt will walk you through more of the details later in this call. I will start my deeper commentary with some initial observations after my first quarter as CEO. I've spent a meaningful portion of my first 90 days with customers, partners, and employees. The feedback and insights I have received have only increased the excitement and optimism I have for DigitalOcean and our growth potential. More than anything, I've been thrilled with the positive and constructive feedback that I've gotten from our customers. We have an incredibly loyal customer base that relies on digitation to run their businesses, that want to do more with us as they grow, and they also have very clear feedback on how we can help them accelerate. Most of the builders and scalers on our platform run revenue-generating software products on DigitalOcean and have come to know and love us for our simplicity, our valuable technical content, and our compelling price to value. I've been actively engaging and listening to them, and they have helped validate some of the hypotheses that I have long held about DigitalOcean. Number one, that the market opportunity for cloud platforms is large and growing and is only increasing with the advances of AI and machine learning technologies. Our customers are optimistic about their own long-term growth prospects and are telling us that they see opportunities to expand their business with DigitalOcean. Our platform matches what growing technology businesses require as a scalable and performing platform, a platform which is simple to get started on and scales with them, a platform that is cost-effective and more importantly, provides transparency of ROI with robust technical support, both directly from us and also from our passionate community of developers. My conversations with dozens of customers offered key insights into the gaps in our platform and highlighted the emerging needs of our core target customer. This reinforces our mission, and we are going to continue to focus on product innovation and ensuring we delight our customers and the developer ecosystem. Their endorsement of DigitalOcean is powerful, and we will work tirelessly to earn and retain their business while attracting net new customers. With this backdrop, let me give you an update on what we've been working on recently. Over the past few weeks, we have made demonstrable progress accelerating our product innovation and the velocity of our new releases. Let me share a few highlights with you. First, we recently introduced turnkey data protection for our customers by launching daily droplet backups in true distillation fashion to make it super simple for developers. This capability enables one-click droplet data protection, providing peace of mind from accidental deletion through automatic retention of the 7 most recent copies. In parallel, we also improved the speed of our snapshot capability by up to 6x, enabling customers to back up even larger droplets much faster than before. While it is still early days, we are seeing robust adoption from both existing and new customers, enabling daily backups. We have already seen more than 1,300 new customers enabling daily backups and 150% month-over-month increase in overall droplets being backed up daily, just between March and April of this year. We also rolled out new additions to our premium droplet offerings, expanding these premium options to memory and storage-optimized families with high-performance, nonvolatile memory express SSDs and 5x increased networking throughput over regular droplets, alongside our flexible egress bandwidth allowance. These new memory and storage-optimized droplets are ideal for memory, data, network, and bandwidth-intensive workloads. We are very excited for the potential they will offer to new and existing customers across a variety of use cases like cashing, databases and many others as they get ramped up. Also in Q1, we introduced horizontal scaling for Managed Kafka, continuing our focus on making the complex simple for our customers. Horizontal scaling for Kafka is particularly critical for our customers who manage large volumes of streaming data and want to prioritize scaling bandwidth and highly performing end-user experiences. This facilitates the right provisioning of nodes in support of fluctuating workload requirements, enabling customers to handle spike data volumes and traffic, improve the reliability of their clusters, and optimize their resources. A few other notable releases we are excited to highlight since our last call include a series of app platform improvements such as CPU-based autoscaling and dedicated egress IT support from our platform. Turning into our managed hosting cloud-based offering. In January, we were proud to launch cloud-based autonomous. With a few months in the market now, the initial feedback from customers and community has been very positive with over 650 customers adopting the new capability to date. Alongside autonomous, we shipped a number of other crucial items to simplify and secure our managed hosting offering for our customers. These include DNS made easy to simplify D&S management for users, and integration with PacStack to provide an extra layer of vulnerability detection and alerting, and most recently in April, client billing, the first 2 launched for our plant agency suite that will automate and streamline various agency workflows to enable simpler, more efficient and more agile operational support to help our agency customers grow on the DigitalOcean platform. More to come on this throughout the rest of this year. These examples are just a few highlights from the list of capabilities we continue adding in our mission to simplify the cloud for our customers. We will continue to listen closely to our customers and strive to accelerate our delivery velocity to ensure our customers are positioned for success as they grow on our platform. We know that when our customers win, we all win, and our focus remains squarely on delivering a rapid cadence of new releases aimed at delighting our customers, enabling them to scale their businesses, and ultimately increasing our net dollar retention. Before turning it over to Matt, I would like to share some updates on what we are seeing across the AI landscape. It is an exciting time in AI, and you can see that every day in the headlines that you read, companies across virtually every vertical that you can imagine are eager to incorporate AI into their value proposition. While large language models or LLM get most of the headlines, we are learning that our target customers, many of which are software vendors are looking to consume a variety of different AI models into their offerings like fraud detection, sentiment analysis, natural language processing, live translation, demand forecasting and of course, LLM based models like image and video generation, coding assistance, Q&A box and many more. We are seeing strong revenue growth for our early-stage AI solutions as we continue to ramp up our initial GPU capacity through the first part of this year, and our expectations are that demand will continue to outstrip supply for the foreseeable future. As of March, our ARR grew to $19 million, most of which is our Platform as a Service offering. 128% annualized increase from December 2023, driven by demand for both AI model training and consumption of models, also known as inferencing. In addition to our existing AI platform as a service that helps AI and machine learning developers consume a variety of open source models, we also launched our GPU-based Infrastructure as a Service offering in January of 2024 and are seeing strong traction with GPU hours sold and consumed, increasing 67% just from March to April of this year. The growing customer base for our AI Infrastructure as a Service offering are both venture-backed start-ups as well as established businesses. Over the last 4 weeks, we have onboarded several customers that came to us for our availability, simplicity, and support. Customers are using our AI platform as a Service and Infrastructure as a Service platform for a variety of use cases, including text and video generation, AI coding copilots, recommendation algorithms, model hosting services, and many more. Let me give you a couple of concrete examples. First is a venture-backed customer that is a leading AI-driven storytelling platform that helps build marketing storyboards, visual manuals for complex products, and comics all from textual prompts. Another customer example is an AI assistant tool that developers leverage to code with greater speed, flexibility, and accuracy. These are just 2 new examples of customers that we have seen this year as the AI market continues to quickly grow and evolve. I've spent a significant portion of my time and attention in my first 90 days working directly with these customers to understand their needs deeply and translate that into our longer-term AI strategy. Our customer needs, while similar, are quite distinct from the needs of large enterprise customers using hyperscalers or large language model builders who use the raw infrastructure from GPU form providers. To put this in perspective, over a decade ago, DigitalOcean identified and delivered an innovative compute solution with a clear product-market set that was not being effectively addressed by the larger cloud providers, creating an easy on-ramp for developers, start-ups and entrepreneurs to learn, test and scale their businesses by simplifying cloud computing. We see a similar opportunity emerging now to democratize the access to AI and machine learning capabilities, not only by providing simple access to GPU capacity via infrastructure as a service but also by integrating AI and machine learning into the developer experience itself to transform how developers build and run their workloads on our platform. Like many cloud platform providers, we are simultaneously turning up incremental capacity to meet near-term demand while also rapidly learning and evolving our AI strategy. While we are certainly in the very early innings of this transformative growth opportunity, we continue to believe that software more than hardware will be DigitalOcean's long-term differentiator and competitive advantage, especially for our target customers. We are confident in the strategic direction we are taking and believe that AI will be a meaningful growth contributor in 2024 and in the years ahead. We will make the right choices on investment this year as we continue to see positive results. We will share more on our plans on this front over the course of this year. To close my comments, I'm pleased with our performance in the early months of 2024, and I'm optimistic on our near- and long-term growth potential. We have a very solid performance and growing core business. Our revenue growth accelerated quarter-over-quarter, DR improved and profitability and cash flow margins were all very healthy. We are accelerating our pace of innovation and delivering new capabilities in rapid cadence, which will help our customers grow on our platform, thereby increasing our net dollar retention. Our AIML solutions are resonating very strongly with our customers, and we are working to turn up incremental capacity over the balance of the year to keep up with robust demand. There's a lot of work to do to take full advantage of our opportunity, but we are moving in the right direction and continue to make steady, rapid, and respectable progress each quarter. I will now turn the call over to Matt to provide details on our financial results and on our outlook for Q2 and for the balance of the year. Matt?