David Cherechinsky
Analyst
Thanks, Brad. Good morning, everyone, and thank you for joining us. As we post earnings for the first quarter of 2021, and tell you our story and talk about what we're building for the future much has changed. During the last 12 months, we had seen rigs laid down, budget slashed, projects cancelled, well shut-in, contractors sent home, and for the first time negative oil prices, making for perhaps the most bleak energy predicament since the Great Depression. From what was a great shutdown, just one year ago, to now a period of relative stability with strong oil prices, the economy strengthening, hiring ramping up, and anxious consumers clamoring for a reversion to the norm. The underpinnings around the things that drive our business are encouraging. While DNOW entered the downturn on firm financial footing with no debt and ample excess cash, we committed to transform our business. We committed to get to breakeven EBITDA in the first half of 2021 with those who cover our stock earmarking us for a full year 2021 EBITDA loss. Yet, we're happy to say, we achieved our goal of returning to positive territory one quarter earlier than committed after just three short quarters of the EBITDA losses in the worst market ever. But survival and breaking even our ambitions ranking at the lowest levels of Maslow's hierarchy of needs, survival has never been an issue for us. The challenge for us then and the opportunities now is for DNOW to pursue self actualization as an organization to fully achieve our potential as a team and as a partner to our suppliers and customers. We have talked exhaustively about a customer order fulfillment, migration and modernization, where we adapt our geographic footprint to be customer proximate, while reducing our cost structure to be more competitive by employing highly skilled people, leveraging relationships with key manufacturers, and employing disruptive digital innovation to simplify the customer experience. As Mark will cover the numbers, I'd like to focus on the business, customers and our strategy and tell you where we are on our journey. First, I'm excited to share a little bit about Flex Flow, our second acquisition this year. Flex Flow is the leading provider of horizontal pumps solutions for fluid movement applications. Flex Flow has earned a strong reputation as H-Pump expertise through its suite of rental, permanent installation, service and support offerings primarily in the United States. As we join together two best-in-class, highly trained technical service organizations from Odessa Pumps and Flex Flow, this combination creates greater value for our customers and elevates distribution now into a pump supplier of choice. Flex Flow systems integrates a large fleet of trailer mounted horizontal pumping systems with a variable speed drive, surface controls and automated reporting capabilities for a wide range of application flow rates and pressures. The systems are used in a variety of end market applications, such as reservoir production enhancements, crude and natural gas liquids transfer, saltwater disposal, salt cavern leaching and brine water transfer. Other applications may be found in downstream petrochemical plants and mining applications. The acquisition meets the criteria we have set for inorganic investment. It bolsters and further differentiates distribution now in non-commoditized customer solutions, strengthens and broadens process solutions in the fluid handling space, and provides enhanced gross margins and EBITDA flow-through dynamics. And as I mentioned on our last call, we also added the talented employees from Master Corporation expanding our midstream engineering and construction services expertise within our Process Solutions Group. Our strategy is to continue to be selective and to further differentiate DNOW by acquiring value-added companies with higher barriers to entry that generate significantly better margins than our base business has delivered historically. Now to our operating segments and end markets. In the first quarter, US revenue was up $28 million sequentially, or 13%. Although we experienced an increase in February freeze-related product orders, this did not offset the loss of product sales we typically would have seen without the severe weather event, due to the days of idling of so many of our locations. Several of our supply chain service customers showed strong growth as drilling activity picked up in the Permian, while in other areas, work over rigs operated to minimize production declines in the Bakken. Our Houston and Freeport Texas locations experienced increased sales related to ice storm repairs, supplying MRO material as plant workers repaired broken pipes and instrumentation. In South Texas, we saw increased drilling rig activity from smaller independence as new wells were drilled and completed, resulting in the demand for PVF-related wellhead connects and well site production facilities. And we supplied 30,000 feet of fibreglass pipe for produced water flow lines to a water management company operating in Williston Basin. Now, I'd like to share a Process Solutions' customer success story. Back in December of 2019, we were successful in securing a quantity of eight three phase bulk separator vessels from an independent E&P for their Permian operations. This customer was one of our first to tour and approve our new Tomball, Texas facility. In 2020, this customer was acquired by a much larger independent and in February of 2021, the acquired customer requested 19 more vessels, prompting the new combined company's engineering department to recertify our Tomball facility. Upon completion of the inspection, the 19 vessels were ordered as well as 40 additional units based on a new design for the acquiring company. This customer consolidation opened up the opportunity for DNOW to capture additional revenue across their entire production of the now larger customer. These were clear market share gains. We continue to focus on end market diversification, including legacy, mid, and downstream, as well as emerging sustainable energy and carbon capture markets by actively marketing our products and services and expanding our customer base. In downstream, we grew sequential revenue of an independent refining company in the northwest by providing PBF and MRO related material for a scheduled turnaround. In several Midwestern Gulf Coast refineries, we provided MRO consumables to first quarter turnarounds and we were awarded pumps, seals, and consumables for a couple of refinery expansions in the Northwest. Additionally, we were awarded a large valve package consisting of control positive shut off and isolation valves from a soda ash mine operator for a surface chemical plant expansion project tied to their bicarbonate production process. The revenue was part of our continuing focus on key customer targets in the mining and chemical processing areas outside our upstream stronghold. Additional key wins include multiple fabricated pipe rack orders, water and oil pump skids, and saltwater disposal packages for a new tapeless battery designed for an oil and gas operator, as well as pipeline for midstream customers. With a midstream customer, we provided meter skids and rental transfer pumps for water transfer and fill applications used in their fire water systems. With another large midstream customer, we provided several large deposit displacement pumps for crude oil transfer pipeline applications. The increased focus on our pump aftermarket and service program has resulted in greater access to customer sites, allowing us to capture higher margin aftermarket opportunities. In the industrial end market, we provided saltwater disposal units from the waste management company in Southeast Texas and provided diesel pumps to a maritime contractor, which were used on barge dredging applications. And in the biotechnology space, we were successful leveraging a strategic pump product line to provide a large pump order to a blood and cell technology manufacturer in their processing of blood plasma and fluid handling. Now to Canada. Increased market activity lead to revenue of 58 million, a sequential increase of 10 million or 21%. From a product line perspective, we set the number of valve actuation orders for a midstream, rail product terminal. Business among of our largest Canadian locations experienced growth in our artificial lift product line with a record number of pumps worked a number not seen since 2014. On the e-commerce side, in Canada, we completed the implementations of a new B2B midstream customer and a mining company recovery potash from underground deposits for use in the fertilizer market. Both implementations further help diversify our Canadian customer business in the midstream and industrial mining sectors coalescing our online digital technology with customers. For International, in the first quarter International revenue was up $4 million sequentially or 9%. We saw improved activity in countries with fewer COVID restrictions. In the Middle East, we had a large project order from a major IOC operator that fully delivered in the first quarter. In Australia, we captured a new three-year term contract with a major IOC LNG player for electrical products to our McLean electrical business. In Latin America, we continue to provide valve and valve actuation products with offshore production platform operator. Our McLean UK business known for servicing electrical customers continues to expand their product lines to include valve safety and industrial products. During the quarter they received a sizable valve order through an EPC for a European chemical producer in the downstream market. During the quarter, we went live with an IOCs Australian business unit by providing a B2B e-catalogue for the procurement of PPE related material. And in Asia, we completed an e-commerce implementation to a new MRO contract with a major IOC, inclusive of electrical valves, PPE and MRO products. Now I'll give a little more color on our DigitalNOW investments. We've committed to becoming a leader in our space by investing in digital technology, not only to make our internal systems more efficient, but also to speed the journey in customer appeal of our DigitalNOW ecosystem. We continue to add more customers to our e-commerce platform with a percentage of our digital transactions growing, accounting for 37% of our SAP revenue and 43% of transactions. I'd like to take a minute to highlight several more customer success stories and how our DigitalNOW platform is delivering to customers. And leading independent producers' field crew uses our e-commerce mobile app on their smart device to manage the day-to-day material needs for their warehouse. Our apps workflow allows instant visibility to inventory, quick and easy touchscreen order replenishment and consolidated billing. Their superintendents and engineers use our e-commerce site, shop.dnow.com to easily find and procure a wide range of products from their DNOW managed B2B catalogue, while leveraging our new order builder enhancement, which allows the user to select pipe, fittings and flanges using the table view format that populates the cards in real time. Our order Builder Workflow feature enables user to select and procure large bill of material items in a fast more efficient, simplified manner. Additional value is generated from using our dashboard reporting, providing customers with full visibility to real-time procurement trends, and budget management tools, which drive improvements in their costs and enhances cash flow. In addition, this customer sees the value in efficiency of eSpec, our digital tool that allows for user driven, easy to configure, efficient ordering of power services, fabricated process and production equipment. In March, we completed a digital integration for a large oilfield manufacturing company by integrating into their Oracle ERP system. The customers goal is to drive vendor consolidation is standardization, while enabling spend visibility and control through the reduction of the number of vendors used by their numerous operating facilities, down to meeting technology, e-commerce suppliers that have the scale, product range and technology platform to meet their needs. DNOW was selected because we have all these competencies and could accommodate the customer's requirements. One of the more exciting products we're working on is eTrack [ph], our asset lifecycle management tool. Access through in-app or web browser, eTrack uses asset attributes to make it easy for customers to display a wealth of information in a matter of seconds from nested relationships, like a pump as a part of the last unit to location identification, using a latitude, longitude, geo-locator. eTrack provides access to a vast data repository of operating manuals, pump curves, dimensional drawings, certifications and digital images. At the moment, we are working with a select group of customers for beta testing before a broader release. Once released, all packaged units from process solutions will be equipped with the eTrack solution. I'm excited about the future of eTrack is it provides a meaningful step towards realizing our vision of integrating the leveraging technology with our products and services to provide actionable information for our customers. Thus, further differentiating DNOW in the market and offering a revenue opportunity for equipment replacement and aftermarket expansion. With that, let me hand it over to Mark.