Stephanie L. Pugliese
Analyst · BMO Capital
Thank you, Julie, and welcome everyone to our fiscal 2015 fourth quarter and year-end conference call. To say the least, 2015 has been a whirlwind year for Duluth Holdings and I am proud to report that our team's high-performance level throughout the year positioned us for both a successful IPO and record financial results this year. Despite the challenges of the holiday selling season, I am especially pleased to report that our net sales for the fourth quarter increased 27.5% to $140 million, with gross margins increasing 40 basis points to 56.1%. Adjusted EBITDA of $20 million was up 35.3% compared to last year. Executing on our key initiatives is what drove our success in 2015, and they continue to provide the foundation for our long-term growth and value creation. I would now like to review how we executed against those key initiatives in the fourth quarter. They are, building brand awareness, expanding our retail store presence, growing our men's and women's businesses and investing in our infrastructure to support our rapid growth. Starting with building brand awareness in our direct segment, we were very pleased with the impact of our advertising and marketing efforts in the fourth quarter. As I mentioned last quarter, we launched some distinctive TV advertising campaigns that we believe were instrumental in accelerating brand awareness to a larger audience. We focused our advertising spend around our core products such as Fire Hose pants, Flannel Shirts, Longtail T and Buck Naked underwear. These products are long-standing favorites and exemplify our commitment to providing solutions for our customers. By focusing on these core products and responding to our third quarter advertising test result, we had a more effective and productive allocation of ad spend across TV, print and digital and this resulted in a lower ad ratio year-over-year. Building brand awareness among prospective customers in the critical fourth quarter shopping period was a key objective for us and it was equally important to convert those prospects into new brand stand. In light of the highly promotional environment during the fourth quarter, we made a conscious effort to carefully manage our promotions in a way that would bring new people into the customer base, protect gross margin and allow us to remain competitive. For example, we strengthened our promotional activities with more frequent e-mail outreach and offered sequence discounting down to 30% off of an order. However, we purposefully avoided the deep discounting of 60% to 70% off that we saw happening with some other retailers. As we have discussed before, we used free shipping as a promotional tool rather than an upfront guarantee and this additional promotional lever was effective for us in the fourth quarter. An outstanding and engaging customer experience is incredibly important to us and having appropriate inventory level plays a critical role. In the fourth quarter, our inventory levels allowed us to ship orders complete 98% of the time. We can safely keep this in-stock level because of the evergreen nature of our core products. One of the key protections built into the Duluth model is the fact that 70% to 75% of our products extend into the next season. We also have very low fashion risk or exposure to extreme cold weather gear, which is critical to managing our inventory levels toward the end of the fall and winter season. Now moving on to our retail stores, in this fiscal year we opened two new retail stores and one outlet store, bringing our total store count to nine. Our newest store openings in Sioux Falls and our outlet in Oshkosh, Wisconsin did very well over the holiday season, and all stores comped positively for the year, where comparisons can be made. While we don't provide same-store sales, we will begin reporting on the mature units sometime in 2017. For 2016, we are on target to meet our plan to open four to five stores and we have four leases signed, two in the Chicago suburb, one is in Hoffman Estates which will be our first built-to-suit project, and the other is in Downers Grove. We also signed leases in Omaha, Nebraska, and La Crosse, Wisconsin. We anticipate that all four of these stores will be up and running in the second half of 2016. Looking forward to 2017, we still expect to add seven to eight more stores moving closer to the East Coast to serve our largest customer concentration. Now I will address our strategy to grow our men's and women's category. Starting with women's, we had a very good year and we are on track with our long-range plan to grow women's at a faster rate than men's in the overall business. We had a strong positive response to the women's advertising we ran in 2015 and we plan to continue to build awareness for women's wear across TV, catalog, digital and retail stores. We continue to test and monitor new advertising campaigns in women's and will do so throughout 2016. Again, our marketing strategy is to focus on core products in order to build awareness and to accelerate growth of our core product line with different colors, fabrics and size extensions. We are very pleased with the progress of our women's business and anticipate continued margin improvement as volumes increase. Our men's business, which accounts for about 80% of the sales, also turned in strong performance this quarter. Core products are selling very well and we see additional opportunity in the expansion of transitional products such as rainwear and also in new summer product line. Similar to our women's category, we are also successfully expanding on men's core products through fabric, size and color extensions. We are encouraged by the absolute dollar growth in the men's category which we believe is being driven by achieving increasing levels of brand awareness. This also bodes well for our women's line in the future as that business moves towards critical mass. Now I will take a few minutes to review our 2016 initiatives. We are looking forward to another year of strong top line growth in 2016 driven by continued execution on the key initiatives that I just reviewed. We also expect strong adjusted EBITDA growth, albeit at a slightly slower rate than revenues. This reflects additional expenses related to our distribution and software implementation initiative that I will cover now. We believe that strong logistical systems and support are absolutely critical to running a successful omni-channel enterprise and we have taken a hard look at what we need to run our business more efficiently and better serve our customers. In 2015, we expanded our distribution center capabilities by adding a second third-party logistics partner to support direct sales. Our 3PL partners are important for two reasons, they help us deliver product to our customers faster and they help us scale and support growth beyond our Belleville location alone. Adding the 3PL partners allowed us to get closer to our West and East Coast customers and reduce shipping times in many cases from three to five days to just one or two days. While our foremost goal is to do the right thing for our customers, we also need to be efficient in allocating labor costs across our internal and external distribution centers. What we learned in 2015 was that our 3PL labor costs were higher than anticipated, which more than offset freight savings. Some of these expenses were directly related to the labor intensive business of breaking down shipments from our manufacturers and some were related to storing our merchandise at 3PL facilities. We took a hard look at how to be more efficient in this expense category and as a result made some strategic decisions relative to our Belleville distribution center and our 3PL. To give you some background, our Belleville DC currently ship to customers in the Midwest, handles and processes all returns and is responsible for the prepping and stocking of all of our retail stores. They also break down a portion of our receipts that were not received directly by the 3PL. We are expanding our Belleville facility this year to accommodate our sales expansion and new store openings and to lower labor intensive 3PL costs. We are also leasing another facility located close by that extends our labor pool further into the Madison, Wisconsin market. With this expansion in place by the end of 2016, we expect our 3PL partners will focus solely on shipping to our direct customers and that our distribution model will become more cost-effective and efficient as a result of these changes. It is important to note that we are not forecasting near-term margin expansion from distribution efficiencies because over the next few years we will continue to use our 3PL partners to ship more product to our customers on both coasts. Another key initiative is investing in a scalable technology platform that will support our growth. As previously announced, we plan to implement a new order management system starting in 2016 and expect it to go live in 2017. The new order management system will give us real-time visibility into orders and allow us to direct order shipments from different locations, including retail stores, which will ultimately lead to more productivity in our inventory. As we experienced in 2015, we expect to incur non-capitalized expenses related to software implementation that will continue to have an impact on SG&A in 2016 and 2017. We believe these investments in distribution and systems infrastructure are critical and will continue to drive efficiencies and enhance customer satisfaction as we grow. We have weighed all of these expenditures very carefully and they reflect our strategy to focus on investments that will grow our business and better serve our customers. Before I turn the call over to Mark to cover the financial details, I just want to say that we are very excited about the year ahead. Our team turned in a great performance this year despite some challenging headwinds. Our brand strategy and business model proved resilient in a tough environment and will continue to serve us well as we deliver on our 2016 plan. With that, I will turn the call over to Mark.