Sumita Pandit
Analyst · Morgan Stanley. Your line is open
Thank you. Good afternoon and welcome to dLocal’s earnings conference call for the third quarter of 2021. We are providing a slide presentation to accompany our prepared remarks. This event is being broadcast live via webcast, and both the webcast and presentation may be accessed through dLocal’s website at investor.dlocal.com. The replay will be available shortly after the event is concluded. Before proceeding, let me mention that any forward statements included in the presentation or mentioned in this conference call are based on currently available information and dLocal’s current assumptions, expectations and projections about future events. While the Company believes that the assumptions, expectations and projections are reasonable in view of currently available information, you are cautioned not to place undue reliance on those forward-looking statements. Actual results may differ materially from those included in dLocal’s presentation or discussed in this conference call for a variety of reasons, including those described in the forward-looking statements and Risk Factors section of dLocal’s registration statements on Form F-1 and other filings with the Securities and Exchange Commission, which are available on dLocal’s Investor Relations website. Now, I will turn the conference over to Sebastián Kanovich, our Chief Executive Officer.
Sebastián Kanovich: Hello, everyone, and thanks for joining us today. On the call today, I’m joined by Sumita Pandit, our Chief Operating Officer; and Diego Cabrera Canay, our Chief Financial Officer. We are excited to present an update on our business, and we thank you for your interest in our company. On slide 3. dLocal enables global merchants to connect seamlessly with billions of emerging market consumers. Our platform, One dLocal present a single API, single integration and single contract solution to our merchants. We are entirely B2B-focused, and we are proud to count some of the largest global merchants as our customers, such as Microsoft, Rappi, Kuaishou, Mailchimp, Wikimedia, inDriver and Wix. Today, our infrastructure supports our merchants across 32 emerging markets in Latin America, Africa and Asia. Now, to the results. The third quarter has been another outstanding quarter. Total process volume, TPV, grew 217% year-over-year when compared to the third quarter of 2020, reaching $1.8 billion during the quarter. Revenue for the quarter at $69 million represents 123% growth year-over-year when compared to the third quarter of 2020. Adjusted EBITDA for the third quarter of 2021 grew 110% year-over-year as compared to the third quarter of 2020. On slide 4. Let us briefly compare our Q3 2021 performance vis-à-vis Q2 2021 as well as full year 2020. Our Q3 2021 revenue growth of 123% compares to 186% year-over-year in Q2 and 88% year-over-year growth in full year 2020. We have previously highlighted the net retention rate metric as a key KPI we manage our business on. We achieved 185% NRR in Q3 2021 versus 196% in Q2 2021 and 159% in full year 2020. Our adjusted EBITDA margin in Q3 2021 was 38% in comparison to 44% in Q2 2021 and 40% for the full year 2020 as we continue to invest in our people, platform and technology to pursue a path of growth. We expect our full year 2021 adjusted EBITDA margin to be in line with our full year 2020 adjusted EBITDA margin. During this quarter, we have seen continued growth in our business from both, existing and new merchants using our product. We are seeing more digitalization, less cash and wider adoption of alternative payment methods. We have continued our efforts on the expansion front, growing our presence in Africa and Southeast Asia. We’ve launched two new countries in the last quarter, Thailand and El Salvador. For the year-to-date 2021, we have added six new countries to our network infrastructure. We have added 10-plus new merchants with material volumes in the third quarter of 2021. We continue to benefit from the diversification of our business across verticals. We have maintained our strong adjusted EBITDA margin even with continued investment in our infrastructure and people. We have continued to hire and strengthen our employee count in key functions. The headcount in dLocal grew 105% year-over-year in the third quarter 2021. On slide 5. There are 3 primary challenges that we are solving for our merchants. One, payment methods are local by nature and very diverse in the 32 countries where we serve. The trend of fragmentation continues as consumers adopt newly available payment methods. Merchants are keen to access its rapidly growing end market without building the payment rails themselves. Two, achieving healthy conversion rates while keeping fraud under control is a challenge in emerging markets. And three, we make the complex simple for our merchants by enabling our merchants to keep up with the changing regulatory and tax framework in emerging markets. On slide 6. The complexity of the markets we serve makes our solution powerful. Slide 6 provides a breakdown of payment methods in Latin America, Middle East and Africa and Asia Pacific to showcase the complexity that our merchants face when doing business in this market. Each market is evolving differently. For example, the proportion of digital mobile wallet is much higher in Asia Pacific. Bank transfers and cash on delivery are much more dominant in the Middle East, Africa region. There are also differences by country in each one of the continent. Merchants are seeking choice and agility in this end market to keep up with the consumer preference. Slide 7. On our website, we have made available a market study completed by AMI on the key markets we serve. Our TPV for the third quarter 2021 was $1.8 billion, a 217% year-over-year growth. Our TPV for the last 12 months at $4.9 billion was 2.4x our TPV for full year 2020. Our TPV is a very small portion of our addressable market that is expected to continue to grow at 27% CAGR in the next few years. Slide 8. On slide 8, we present a case study of a representative merchant on our platform. As shown, we typically take 3 to 6 quarters to ramp up volume. For this particular merchant, we started with a local-to-local payment flow. We’ve added payment methods, we’ve added new countries, and we then added cross-border flow for a few markets. We went from 18 to 109 payment methods for this particular merchant. We’ve expanded to nine countries. The merchant has seen growth of 30x volume over approximately three years. Every merchant is, of course, unique and the example provided is representative of how we grow as our merchants organically grow on our platform. I will now hand it over to Sumita to go through our vectors of future growth.