Todd Vasos
Analyst · JPMorgan
Thank you, Mary Winn, and thanks to everyone for joining our call.
Today, we reported record results for the fourth quarter of 2015 and the full year. 2015 was an exciting year for Dollar General as we reached over $20 billion in sales and celebrated the milestone of opening our 12,000th store location.
Today's announced 14% increase in our quarterly cash dividend reaffirms our continued confidence in our long-term growth prospects.
For the year, we had our most balanced financial growth since 2011, and delivered results that are in line with the long-term financial model that we announced today. The team is energized by the strong performance in 2015 and is focused on capturing the significant long-term growth opportunities that lie ahead.
Let's recap some of the additional highlights of 2015. Full year net sales increased 7.7% to a record $20.4 billion, and sales per square foot increased to $226. Same-store sales for the year increase by 2.8%, marking our 26th consecutive year of same-store sales growth. Our same-store sales for the fourth quarter increased 2.2%. In the quarter, same-store sales growth was balanced across both consumables and non-consumables.
For the year, operating profit increased above [ph] 10% with diluted earnings per share up 13%. Earnings per share improved 11% in the quarter to $1.30 per share. For the 32nd consecutive quarter-over-quarter, we increased both customer traffic and average ticket.
During the year, we returned nearly $1.6 billion to shareholders through the repurchase of 17.6 million shares of common stock and the payment of dividends. We opened 730 new stores, increasing our selling square footage by 6% and exceeded our combined remodels and relocation targets with 881 stores.
For 7 years now, our real estate projects have had strong performance. The class of stores in 2014 and 2015 continue to run ahead of our projections. And we are pleased with the performance in the new states we entered in early 2015.
Our distribution center in San Antonio, Texas, was completed in January and started shipping to stores in February. We also broke ground on our 14th distribution center in Janesville, Wisconsin, to help us serve our growing store base in the Midwest. These investments are key to driving the efficiency and speed of our network and to support our growing store base, all while reducing our stem miles.
In 2015, we accomplished the multiyear rollout of our enterprise resource planning software for our supply chain. This technology platform represents a significant improvement with enhanced integration to allow for demand forecasting from the vendor to shelf. Importantly, the team executed this initiative without disruption to our business. The rollout of our targeted labor investments has been implemented across more than 3,100 stores. Since the rollout of this initiative in the second quarter, we have continued to see same-store sales growth for our stores gained traction. Phase 1 and 2 stores have been on the program long enough to see an impact. We are pleased that they are delivering on our return expectations. Specifically, in these stores, the key metrics of same-store sales, transactions, average basket and customer satisfaction scores, all are showing significant improvement.
We also had continuing success in improving our shrink performance. Shrink improvement has been, and continues to be, one of our largest long-term gross margin opportunities. We remain committed to reducing our shrink on a store-by-store basis. This progress continues to be broad-based with shrink declining across nearly 70% of our product departments for the year. Going forward, our teams continue to be focused on leveraging our defensive merchandising tools, technology and training to further reduce shrink.
We are constantly striving to fill the needs to meet the changing demands of our customers. We continued to increase our overall market share of consumables in both units and dollars across all markets over the 4-,12-, 24- and 52-week periods ending January 29, 2016. In the 2015 fourth quarter, we had very solid same-store sales growth of 2.2%, particularly considering the 2014 fourth quarter same-store sales growth of 4.9%.
In consumables, growth was driven primarily by candy and snacks, tobacco and perishables.
Growth in the non-consumable categories was broad-based with notable strength across seasonal and home, offset by a modest decline in apparel. Even as apparel had a modest decline given the unseasonably warm weather, we had strong growth across holiday events, housewares, home decor, toys and stationery. Our offerings in non-consumables are on trend and priced right for the key Christmas holiday season. This represented the eighth consecutive quarter of year-over-year improvement in our non-consumable categories.
Everything we do at Dollar General is centered around our customers. The good news is that our customers are noticing the improvements we are making in our stores, especially as it relates to our on-shelf availability. As we exited 2015, we had our highest customer satisfaction scores in 2 years. As these results indicate, we made excellent progress on a number of fronts in 2015.
As we move into 2016, we have updated our customer segmentation to gain deeper insights into the most relevant groups as the consumer continues to change at a rapid pace. This customer segmentation helps guide our strategies to grow with each of our core customer segments. This was the first recut of our customer segmentation since 2012.
The new segmentation of our customer, one of the most exciting findings is that we are growing with our most productive customers. These are exciting developments that confirm we are improving our core shopper productivity, while also attracting new key segments, and importantly, retaining our trade-down customers. These updated customer segmentation findings are integrated across merchandising and pricing, marketing, site selection and store operations and design. We look forward to sharing more insights at our upcoming Investor Day.
The goal is to grow transactions and item units, which continue to be key to our market share performance. Our operating priorities continue to include: Driving profitable sales growth; continuing growth opportunities; enhancing our position as a low-cost operator; and fourth, investing in our people as a competitive advantage.
Our first priority is continuing to drive profitable sales growth. As we look to attract and grow new customers and trips and capture share with existing customers, the insights gained from our customer segmentation work are incorporated into our disciplined approach to category management. In this process, we have assessed the expansion of categories that are most likely to drive traffic to our stores. Health and beauty, perishables, party and stationery are areas where we are expanding in 2016.
For 2016, the team is very focused on implementing these sales-driving initiatives across, not just new stores, relocations and remodels, but also to our mature store base to a greater degree than we have in the last several years.
Our ongoing affordability initiative will be front and center with a refreshed approach.
We will also leverage operational initiatives, such as improving our on-shelf availability. We have ongoing opportunities for gross margin expansion through improvements in shrink, global sourcing, private brands, distribution and transportation efficiencies and non-consumable sales.
Second, we will focus on initiatives to capture growth opportunities. Examples include our accelerated square footage growth in 2016 with a new store layout that we started utilizing in February for all new stores, relocations and remodels. The layout is designed to expand high-growth, traffic-building categories in a more customer-friendly format with faster checkout. While it's still early, the results of this DG '16 layout are very encouraging as our sales performance is meeting our expectations.
In addition, we have been conducting a test and learn for a smaller format store that allows us to capture growth opportunities in more densely populated metropolitan areas. Currently, we have opened approximately 30 stores with selling space of less than 6,000 square feet or about 20% smaller than our traditional stores.
Sales productivity and returns based on the early results are very encouraging. By eliminating less productive product segments and adding or expanding product departments to meet the needs of our urban customers, we believe this smaller format store will allow us to have higher capture rate for site selection. Additionally, we believe this smaller format will work in rural locations with lower household counts. With this smaller format, we have even greater confidence in our real estate strategy for metro sites and smaller, lower household rural sites.
Looking ahead, we anticipate opening 900 new stores, including about 80 of the smaller format stores and relocating or remodeling an additional 875 locations in fiscal 2016. Our real estate program is the foundation of our growth with a proven high-return, low-risk model. We are disciplined and focused on financial returns. We are very optimistic about our new store outlook for 2016, and our pipeline is full.
Third, we will leverage and reinforce our positioning as a low-cost operator. We recently adopted zero-based budgeting to proactively improve our efficiencies and reduce expenses over a multiyear time frame, all while giving us the flexibility to reinvest savings to drive growth. Our zero-based budgeting approach is a refreshed commitment to removing costs from our business. Our 2016 budget was built through a zero-based budgeting perspective with a clear and defined process to address spending. All of these actions are filtered through 3 lenses. One, is it customer-facing? Second, does it align with our strategic priorities? And finally third, how does it impact our risk profile?
Over the last several years, our SG&A leverage point on comp sales has been running at approximately 3.5% and was trending at a rate that would have been higher in out-years if we had not taken action. Today, our zero-based budgeting initiatives, we have lowered the SG&A leverage point on comp sales to about 2.5% to 3%. Our underlying principles are to keep the business simple, but move quickly to capture opportunities, control expenses and always be a low-cost operator.
Our fourth operating priority is to invest in our people. We believe that our people are a competitive advantage. Our strategy is focused on talent selection, store manager development through great onboarding and training and open communication. In 2015, we had our lowest level of store manager turnover in 3 years. To build on these improvements going forward, we have been focused on aligning our talent with the right skill set required for success based on store characteristics in addition to revamping our store manager training. We believe that continued improvements in store manager turnover will take time, but the payoff is there through higher sales, lower shrink and improved store associate turnover.
For our customer, we continue to be cautiously optimistic about economic conditions, but acknowledge that it is always challenging for our core consumer given the pressures on her income and spending. Regardless of the economic outlook for our consumers, we will do everything we can to provide them with the value and convenience they expect from Dollar General.
Now, let me turn the call over to John.