Richard Dreiling
Management
Yes. Fair, fair question, Meredith. What I'm looking at right now is, literally, where we stand today, having looked back on the quarter and thinking about how things are going. We have said for a period of time that the non-consumable side of the business is going to need just a little bit of help from the economy, I believe. We made some solid progress in 2012, but as I look across 2000 -- the first quarter of 2013, when we came out of that trough in March, I had anticipated that the non-consumable side would accelerate at a faster pace as we move through April. And we didn't see that, albeit we are seeing it improve as we are moving through May and June, but still not at the rate that I thought it would at this stage of the game. The other thing I want to talk a little bit on the margin side, why there's still opportunities in warehouse and transportation and category management and sourcing, I want to talk a little bit about what I think has happened in our quest to be a little more relevant to the customer out there. As we moved through the back part of last year and into the first part of this year, we began to expand our SKU base to include more and more national brand items, and those national brand items historically carry a little bit lower margin than our private brands, and we began to give the customer more alternatives to our private brand offering. We historically have been about good and best, or good and better when you look at our product assortment. And now, we're a little bit more good, better and best, having given more alternatives to the consumer. And let me give you a perfect example here. Six months ago, we carried the private brand version of Claritin in a 12-count, a 24-count and a 36-count, and we only carried Claritin in the 24. So if you wanted less than 24, you bought our private brands. And if you wanted more, you bought our private brands. Now we have -- the customer has their option across all 6 SKUs. And we inadvertently, in our zest to be a little more relevant, allowed the customer to be able to trade down on the margin on the -- in the consumable side of the business. I think the other thing, in our quest to be a little more relevant, we've added more high-value SKUs. And while they're selling, they're putting a little more pressure on the shrink side of the ledger, and that's this idea that while units are down, our shrink is up. So I think that we've made a lot of progress. I think, as I look at the margin we move through the year, we're going to continue to tweak that, and I think it's going to take us a couple -- 3 quarters to get -- to make that rebound.