Dave Powers
Analyst · BTIG. Please go ahead
Thanks Erinn. Good afternoon, everyone and thank you for joining the call. On behalf of Deckers, I hope everyone is doing well and staying safe in this unprecedented time. Today we will walk through an exceptional second quarter performance for the Deckers organization and highlight continued considerations related to the uncertain environment created by the COVID-19 pandemic. Amidst rapidly evolving marketplace conditions, Deckers delivered a record second quarter as revenue increased by 15% versus last year to $624 million. Gross margin increased by 80 basis points to 51.2% and we delivered earnings per share of $3.58. Success in the quarter was driven by compelling and innovative product launches, our powerful e-commerce and digital marketing engines that drove higher awareness and customer acquisition, optimization and redeployment of marketing spend that featured in our authentic approach to storytelling, a clean and well managed marketplace that allowed for strategic account partnerships to amplify special product releases, and the ability of our supply chain to pivot resources and navigate challenges. While the COVID-19 outbreak put a spotlight on our brands due to their lifestyle resonance, these results more importantly highlight the strength of our brands and the positive impacts we have experienced from the successful execution of our strategy over the past few years. As a reminder, the key elements for our strategy include generating greater awareness in HOKA ONE ONE to accelerate customer adoption globally, which was demonstrated by a 60% increase in brand revenue during the first half, driving DTC customer acquisition across all five of our brands with product and marketing tailored to the 18 to 34-year-old demographic, highlighted by 182% increase in these customers year-to-date in the U.S., continuing to build UGG brand heat [ph] through diversification of product that resonates with target consumers leading to low-levels of promotional activity, while selling a more balanced product assortment, and maintaining a disciplined approach to financial management even as we continue to invest in this strategy. The successful implementation of this strategy has led to the strong operating model and powerful brand portfolio we have today. With brands and products are resonating with a larger and more diverse audience, we're experiencing high conversion rates and strong selling at full retail price, which will set the stage for future growth. Our in-demand brands omnichannel capabilities and strategic expense management, combined with exceptional organizational execution drove another successful quarter for Deckers. I'd like to share my appreciation to our employees for their dedication and consistency in delivering results in these challenging times. I'll now walk through the brand highlights from the quarter starting with the Fashion Lifestyle Group. The Fashion Lifestyle Group consists of the UGG and KOOLABURRA brands. Global outperformance was driven by momentum behind a healthier and more balanced product assortment. Historically the second quarter had been driven by filling in classic UGG product to wholesale accounts. With the excitement the brand has built around Fluff, Men's and Kids product, UGG is succeeding beyond core product with both selling and high full price sell-through at wholesale and DTC. Fluff is the paramount example of the progress UGG is making to attract a diverse set of consumers with a broad array of product options. The Fluff Yeah remained the brand's top-selling style from both the total peers' perspective, as well in terms of wholesale sell-through. But the UGG team has also done a fantastic job building around the Fluff Yeah with complementary product that is providing incremental growth. New introductions during the quarter included the Disco Slide and Fluffita, which were both among the top-10 styles purchased by customers aged 18 to 34 years old. UGG is having tremendous success attracting new younger consumers. While Fluff product may have been the primary attraction to the brand for 18 to 34-year-olds, we're excited by how many of these customers who bought Fluff also purchased the recently launched Classic Clear Mini. Since its release over 60% of the Classic Clear Mini purchases online have been made by 18 to 34-year-olds. This multi category produced activity from younger consumers speaks well to the brand's ability to capture share of closet with fashion minded consumers. Helping to amplify these new product introductions with their intended audience, the UGG DTC team has collaborated with key wholesale partners to develop strategic launch plans for special products. During the quarter, these included teaming up exclusively with the Victoria's Secret Pink Ambassador program to release the Fluffita and launching the UGG brand's first ever ready-to-wear apparel collection in partnership with Nordstrom. Ready-to-wear, which we sometimes refer to as RTW, is the UGG brand's first apparel expansion beyond loungewear an into street wear fashion. The RTW collection features cozy fleece, Sherpa [ph], full fur and Sherling wardrobe items. Highlighting the strength of our brand, demand for our products, and quality of our partnerships, Nordstrom featured the RTW collection on their website landing page, which was the first time UGG earned that designation outside of the forward category. In addition, our ready-to-wear and retail teams have worked closely with Nordstrom to create a specialized shop-in-shop concept to feature the collection of both Nordstrom New York City flagship in December as well our own New York City flagship which opens on November 19. While ready-to-wear is not expected to drive significant revenue volume this year, sell-through has been impressive and we're encouraged to see cross category purchasing of ready-to-wear and footwear products. Given the positive response from primarily younger consumers, we feel this speaks well to the long-term lifestyle opportunity for UGG and our teams are already working to expand ready-to-wear with additional products and partners. Continuing the theme of UGG diversification and cross category purchasing, I'd highlight that men's and kids product contributed to the majority of the brand's incremental dollar growth in the quarter. Men's has had a strong start to the fall season. Neumel sell-through is up over 150% versus last year and heritage slipper styles such as the Ascot, Tasman and Scuff remained top sellers. With the success of the fluff and the increased fashion ability of the slipper category, UGG is releasing a men's specific version of Fluff very soon, so be on the lookout for that. As mentioned on our first quarter call, the UGG kids business is benefiting from the successful takedown product in both women's and men's. The Neumel Fluff Yeah Slide and the Classic Clear Mini were all part of the top-5 kids style in the quarter and we will look to further capitalize on this trend during holiday. From a regional standpoint, we continue to see bifurcation between the U.S. and international regions. Within the U.S. UGG brand heat is reaching new highs as the brand has increased customer acquisition by 187% and customer retention by 155% versus last year, with majority of the growth coming from younger customers. In fact, 18 to 34-year-olds represented 40% of online purchasers in the U.S. during the quarter as compared to under 30% last year. Complementing the UGG brand's direct to consumer success, our wholesale partners are also experiencing record levels of demand and product sell-through rates, which may lead to some scarcity in the third quarter as reduced inventory levels are consumed. Internationally, as we have mentioned in previous calls, UGG remained in the midst of a multiyear reset in EMEA and the brand is also in the early stages of localizing marketing content for the Asia-Pacific region. In Europe we're seeing positive signs where the brand is beginning to experience adoption of Fluff product in addition to some small growth within men's and kids footwear. We are also intentionally reducing the amount of core classic product in the region, which remains a strategic headwind. These are important shifts as we work to rebuild brand heat and diversify the European region away from core product and build a healthier product mix, akin to the successful transition we have made in the U.S. Beyond building a more balanced assortment, UGG is working to amplify the EMEA region's business online. To help drive digital conversion in EMEA, we recently implemented our global E project, which improves customer access and ease of use by offering additional languages, currency, and local payment types. The launch of global E [ph] combined with the introduction of UGG rewards in Europe is already helping attract new customers as UGG experienced a 135% increase in customer acquisition during the second quarter. In the Asia Pacific region, we've made strides by partnering with top tier local celebrity, Xiao-Dong Yu, who carries fashion credibility with a fan base primarily aged 20 to 30 years old. We've also developed a market relevant product collaboration with designer Feng Chen Wang, famous for her deconstructive approach as featured in Vogue and GQ. These initiatives are aimed at improving brand perception with Chinese consumers and bringing attention to new products. We're encouraged by the region's positive reception to new products like the Classic Clear, Fluffita and Disco Slide, but there is still plenty of work to be done to build brand E. We are optimistic about some early indicators in the UGG brands international business, revenue declined as expected for the first half of fiscal 2021, primarily due to efforts to reduce core product in the marketplace. While we don't anticipate meaningful improvement during this year of transition, UGG is making important progress and building a new foundation of diversified product acceptance, localized market relevance, and strategic partnerships, all designed to build a healthier brand with the ability to deliver growth over the long term. The UGG brand's domestic success is built on this model of fashion credibility through authentic collaborations, social influencers and PR seeding, and we believe this approach will translate well to our international markets. First half performance gives us the confidence that we're on the right path of exploiting the strategy, building towards next year and beyond. Moving to Koolaburra, performance in the first quarter resulted from increased market share with top wholesale partners as well as improved category diversification through the expansion of men's and kids product. Last year Koolaburra established itself as the top brand in the sub $100 category which competes within the family value channel, and will look to maintain that position by building incremental market share this holiday season. While footwear remains the primary focus, Koolaburra continues to expand its lifestyle appeal. This fall the brand has partnered with Kohl's and QVC to develop a licensed loungewear collection, which comes on the heels of last year's successful collection of home licensed product. Both UGG and Koolaburra are well positioned to drive demand with their respective customer bases during this holiday season. However, I would like to remind everyone that we adjusted certain inventory buys at the outset of this year to mitigate the effects of COVID-19 in our business and this will limit the upside for both UGG and Koolaburra this holiday. However, if either brand fails to capture incremental upside due to these inventory constraints, we expect this will provide a clean marketplace for fiscal 2022 Shifting to the Performance Lifestyle Group, which is comprised of HOKA, Teva and Sunak. Starting with HOKA, performance was driven by increased adoption of our products through greater brand and product awareness, combined with compelling product refreshes, and a fast replenishment cycle. Among Deckers investments over the past few years, broadening the HOKA brands appeal beyond core runners has been a primary focus. Through market leading innovation, the HOKA team has refined products and expanded categories to attract a larger audience, while also maintaining the brand's authentic performance DNA. During the Quarter HOKA launched updates to several key franchises, each infused with both innovation and design upgrades, including the Clifton 7, Clifton Edge, Rincon 2, and the BONDI 7. Regarding the Clifton franchise, these styles have received considerable positive PR, which included features in Vogue, Gear Patrol and GQ, and SELF's 2020 Certified Sneakers Award. For the Rincon, originally introduced in July of 2019, the style has quickly become a top five seller for HOKA. The second edition of the Rincon has been so well received that it recently won Runner's World, Best Value Award, in their autumn, winter 2020 shoe guide. And lastly, in terms of notable product refreshes, the BONDI 7 hit shelves in September and features the brand's most inclusive size range, helping to expand the addressable consumer base for HOKA. Since its release online, the BONDI 7 has been the HOKA brand's top selling style. Propelled by these product updates and innovations HOKA domestic wholesale returned to deliver meaningful second quarter growth after the first quarter was disrupted by pandemic induced store closures. As mentioned in our first quarter called, HOKA delayed certain product launches to allow wholesalers to move to existing product, which provided an extra benefit to the brand's second quarter wholesale revenue growth. According to the NPD Group's retail tracking service, HOKA was able to both grow dollar volume and increase market share from 16.8% in August to 20.5% in August 2020, even though overall dollar sales of adult running shoes in the U.S. run specialty channel declined in August 2020, as compared to last year. The premium service atmosphere of Run Specialty stores remains an important acquisition vehicle for the HOKA brand, especially when considering the higher conversion rates experienced when customers try on our products. Globally, HOKA customer acquisition and retention online increased 81% and 92% respectively, as compared to last year, even though most of the brand's wholesale doors were open during the quarter. Part of these increases were due to the whole marketing team's efforts to optimize digital media targeting to acquire 18 to 34-year-old consumers. By strategically prioritizing this audience, HOKA experienced a 124% increase of consumers aged 18 to 34, led by recently released styles such as the Clifton 7, Clifton Edge and Rincon 2. Importantly, HOKA is driving direct-to-consumer growth across the globe. While still very small as compared to the U.S., international HOKA DTC has increased more than 150% in the first half of this year. Growing the brand's global online business is especially important as the inability to hold in-person events persist. We're dedicating marketing spend to build a HOKA audience online and stay relevant with existing consumers, through compelling product innovation. As we said in our first quarter earnings call, the $500 million milestone for HOKA is much closer than we previously anticipated. And with the brand heat in demand we're experiencing right now, HOKA has potential to reach $500 million by fiscal year end. The rapid acceleration of HOKA reaffirms our confidence in the brand's aspirations to eclipse the $1 billion mark over the longer term. Turning to Teva, growth in the brand was fueled by a 78% increase in acquired customers online. Teva is turning out to be the go to brand for the modern outdoor consumer, highlighted by the brand's founding roots in the Grand Canyon. Year-to-date through September, Teva maintained its position as the top outdoor water sandal brand in the U.S. in terms of market share, increasing market share over the last year in each of the past nine months according to the NPD Group's retail tracking service. Younger consumers have been the driving force behind this growth in Teva and the brand has experienced a 76% year-over-year increase in purchasers aged 18 to 34 years old, which was already the brand's highest indexing age bracket. Looking to fall, Teva is focused on capturing continued wallet share from this demographic to the brand's expanded hike and camping collections. Teva is already experiencing a surge in demand for the brand's Ember [ph] franchise, both online and with key wholesale partners such as REI, where product will be featured across all doors in their fleet. For Sanuk, brand performance was hurt by a soft department store channel. However, we were encouraged by the recovery within surf specialty as coastal towns saw an increased outdoor participation. Importantly, Sanuk posted a second consecutive quarter of robust direct to consumer growth, which was helped by a 40% increase in customer acquisition online. We are excited to receive feedback from the brand's online audience as Sanuk will be introducing new product innovations in the coming months. With respect to channel performance in the second quarter, all five of our brands experienced exceptional growth online driving our mix of DTC revenue to increase from 18% last year to 28% this year. This is despite the significant improvements in our wholesale business and inclusive of the recovery efforts within our own retail stores, as compared to the disruption experienced in the first quarter. From a comparable sales perspective, direct-to-consumer increased 86% versus last year. Approximately 95% of our own retail stores were open for the entire second quarter and as of this week all stores are open. In total, global direct-to-consumer revenue increased 74% versus last year's second quarter. Performance was driven by continued customer acquisition online, and a sequential improvement in retail performance as compared to the first quarter. Global wholesale revenue in the second quarter increased 2%, as compared to last year. Growth in the quarter was primarily driven by HOKA, but mostly offset by a decline in UGG. The decline in UGG wholesale revenue differs from a regional standpoint, international UGG wholesale revenue declined due to the ongoing marketplace initiatives previously mentioned, while domestic UGG wholesale revenue decreased, as both pre recorders were conservatively adjusted at the height of the pandemic, and UGG has successfully shifted open a buy with retailers toward lower priced products such as slippers, Fluffs and kids footwear. The UGG wholesale revenue decline in the second quarter was somewhat tempered by our global effort to shift Q3 shipments forward, allowing our distribution center teams to focus on DTC fulfillment. To summarize, we are extremely pleased with our brands performance and operational execution in the second quarter. With the demand we're experiencing in our brands, we're anticipating operational challenges related to DC capacity, inventory, timing and availability, as well as third party shipping logistics that will limit the upside of our brands in the third quarter. Though less than ideal circumstances, I'm confident in our team's resilience and ability to manage the effects in our business, while protecting the sanctity of our strong brands. I'll now hand the call over to Steve to provide more details on our second quarter financial performance, as well as some additional thoughts on managing the balance of fiscal 2021. Steve?