Angel R. Martinez
Analyst · Janney Capital Markets
Well, thanks, Linda. And thank you to all joining us today. With me on the call are Zohar Ziv, Chief Operating Officer; and Tom George, Chief Financial Officer. Well, we feel very good about the third quarter as there were many aspects of our performance which demonstrate that we are successfully executing our strategic plan. The initiatives we've implemented over the past several years continue to gain traction. These include our recent efforts to directly address the external challenges we faced in 2011 and 2012 as we build a more diversified global business, better able to develop market and deliver our expanding product line to consumers worldwide. In fact, we're becoming a more dynamic organization as we invest in our brands and take advantage of our growing Direct to Consumer footprint and omnichannel capabilities, while better managing our inventory and capital allocation priorities. The innovation engine that fuels the UGG brand's evolution from a regional domestic women's wholesale brand into a global multichannel luxurious comfort brand over a 35-year history is stronger than ever. We're on pace to deliver another year of record total company revenue and we expect to surpass the $1.5 billion mark. In the footwear industry, it's all about product and we have a great product offering for fall 2013. This year's UGG brand line is the most diverse that we've ever developed. With the warm start to the past 2 fall seasons, it became clear that we needed a more robust footwear offering to better bridge the gap between late summer and the start of the holiday season. I'm pleased with how quickly our team has responded. This year, we've introduce a much wider array of compelling year on boots and casual shoes. Sales during the third quarter was strong led by the Caviar Collection and driving mocs. We also infused the Classic collection with new specialty items that have driven heightened interest and solid demand early in the back half of the year. Our fashion boots are retailing well, including the Jardin and the Dandelion. And our slipper business has performed very well year-to-date, which we believe bodes well for another strong gift giving season. We're increasingly using digital and social media platforms to drive repeat purchases and reach new consumers by better connecting with our target consumers. This year's fall heritage campaign featuring the new tagline, Feels Like Nothing Else, launched in mid-August and the impact was immediate and powerful resulting in a dramatic rise in Internet traffic and page views driving online sales growth. To date, North America eCommerce sales are up approximately 15% year-over-year and global eCommerce sales, excluding China, are up 21% year-over-year for the UGG brand. The campaign goes global in November and December launching on multiple platforms, including social, mobile, digital and out of home, and supported by a wide range of major marketing events that showcase our brands in very innovative ways. In addition, the launch of the men's company featuring Tom Brady on September 3 generated significant interest and exposure. Total media impressions on that day topped 67 million and men's eCommerce revenues spiked above 40% for the first 3 days of the following -- following the launch compared to the week prior. Interest continues to be very healthy and we will leverage this campaign through the remainder of the year. We also launched UGG by You online giving consumers the ability to customize select products, including the iconic Classic Short. The consumer response out of the gate had been very positive. The initiative was supported across social channels with great success with all posts linking back to eCommerce. The UGG by You Facebook post triggered an increase in fan acquisition of over 176% on a global basis. Overall engagement on our Facebook page was up 200% globally and the UGG by You post on Instagram recorded the highest engagement of any photo to date. Going forward, we plan to continue to allocate more marketing dollars to digital programs that we believe will drive traffic and increase conversion and efficiently showcase multiple products in dedicated environments to further build awareness for our expanded product offering. Looking back at last year, the biggest impact on our results was a dramatic increase in sheepskin costs between 2010 and 2012. The rapid response to moderating our exposure to our largest commodity best exemplifies our organization's ability to innovate by effectively and creatively responding to external challenges. UGG Pure has had an immediate impact on enhancing our product line and will result in reduced costs going forward. A premium in natural material, UGG Pure is real wool woven into a durable backing. This year, UGG Pure is being used in select linings and footbeds replacing a portion of our table grade sheepskin. In the future, we plan to expand UGG Pure into new product categories and further integrate it into our footwear line. What makes UGG Pure so appealing is that it's a first-class wool material that delivers a luxurious comfort and feel that the UGG brand is known for, while allowing us to offer our products at more attractive price points. In addition, UGG Pure is more abundant and has quality more consistent than traditional sheepskin. Our near-term plan is to expand the use of UGG Pure in the linings and footbeds of additional SKUs next year to further enhance the overall product experience, expand product margins and sharpen our casual and fashion price points. The benefits of UGG Pure will also extend beyond the brand's core footwear business into adjacent categories, like home, and allow us to target new consumers, particularly in China, through I Heart UGG, a sub brand featuring more accessible opening price points that we plan to test in the fall of 2014. The global strength of the UGG brand and the evolution of our product lines and the further strengthening of our leadership team have created significant global expansion opportunities, particularly within our Direct to Consumer business. Over the past few years, we've made successful inroads into increasing our presence in Europe, particularly the U.K., and in Asia, where our initial efforts have focused on China and Japan. Our comprehensive Direct to Consumer strategy represents a concerted efforts aimed at elevating our markets, expanding our revenue streams, increasing our exposure to more attractive retail margins and creating a true multichannel platform that not only drives direct in-store and eCommerce sales, but also serves to efficiently and effectively promote our brands, including our new lines of footwear and related merchandise. The contribution from our Direct to Consumer operation continues to grow. This year, the segment will represent close to 33% of overall sales, up from 22% just 3 years ago. This contribution will further expand as we execute our strategy to efficiently grow our store footprint and invest in our online presence and direct marketing initiatives. We believe the benefits of this strategy will become increasingly evident as we continue to innovate how we interact with consumers, while carefully managing our capital outlays and operating expenses. Developing new markets and successfully managing our growing multichannel global business has required upgrades to our infrastructure. Our investments reflect the changing omnichannel retailing landscape that is being fueled by new technologies that are reshaping the way the consumers shop. Over time, we believe these investments will result in higher margins as our DTC business becomes a more significant contributor to our business mix and we deliver greater DTC-specific product across our global footprint. On the technology side, we're in various stages of implementing tools to better connect and cultivate our consumer base. These include key functions like CRM, loyalty programs and in-store level marketing tactics, as well as omnichannel capabilities, such as Infinite UGG, which gives stores the ability to place an order on our website for items that are not in stock in the store. These functions will allow us to better optimize our inventory and improve our logistics cost to drive expense leverage. On the brick-and-mortar side of the equation, we've taken steps to improve our site selection methodology, reduce our new store buildout costs and enhance our store labor management capabilities. We're also focused on elevating our merchandising acumen to drive conversion across all channels. We've steadily improved our storytelling capabilities in stores and online to enhance visual presentations, video content and DTC-specific products. With added resources, we expect to be able to react faster to current trends and generate even more consumer excitement for our growing portfolio of products. Our recent test -- recent results, rather, reflect our success in executing our DTC to integrate our retail store and eCommerce operations. These are complimentary initiatives that effectively address the demands and shopping patterns of today's consumer. Tom will provide some more color on our retail performance and investment strategy in a moment, but I'll highlight that Q3 saw a strong uptick in the performance of our China stores as the localized merchandise and inventory management initiatives put in place have started to take old. Looking ahead to ensure that we are best positioned to execute our DTC strategies, we are continually developing DTC expertise within our current staff, as well as looking to add new leadership on a global and regional basis. A little over a year ago, we brought on Dave Powers as the President of Direct to Consumer. Dave has spearheaded significant positive change throughout retail and eCommerce operations, which will benefit this fast-growing segment of our business for years to come. We recently appointed Justine Hsu [ph] to the newly created position of VP, Global Merchandise Management for DTC. She will be responsible for driving the go-to-market process of our Direct to Consumer channel in close partnership with the brand teams across stores and online, while providing oversight and guidance to the DTC regional teams. Justine joins Deckers following similar roles with Coach, Ralph Lauren, Prada and Tory Burch. We've also added Gary Fugamoto [ph], a tenured retail executive with experience at global brands including GAP, Coach and Nike as Director of Direct to Consumer Japan. And we recently appointed Michael Wellman [ph] as Vice President DTC China. Michael is a seasoned industry veteran with experience in both DTC and distributer retail in China with Nike, Adidas, New Balance and Disney stores. He brings deep knowledge in market dynamics, as well as an understanding of what it takes for Western brands to be successful in China. These executives significantly strengthen our management resources and provide us with exceptional creative drive and business acumen as we execute our strategic plan. During the third quarter, we opened 15 UGG brand stores, most of which are in Asia. Our expansion included a concept store in Shibuya, one of the busiest shopping districts in Tokyo that sees 3 million commuters a day and a center for fashion and culture. This store truly showcases the ground-breaking features we are adding to our stores, upgrading the experience and integrating technology and eCommerce functions into the shopping experience. The store was designed to showcase our product, technology and marketing assets in a way that integrates our Classic heritage with the digital world. The exterior façade includes a large LED screen to tell our seasonal stories, as well as a digital interface display for window shopping. Meaning that the store is virtually open 24/7. Inside, we've developed a virtual coordinator, a mirror, that assists consumers with their footwear selection combined with several apparel options suggestions. We plan to incorporate elements of the Shibuya store in our future openings as we continue to fine-tune the in-store experience. We posted a presentation on the Investor page of our corporate website, deckers.com, that captures the Shibuya store experience and I encourage everyone to check it out. Also of note, we remodeled and expanded our flagship UGG brand concept store in Honolulu. Now this is a top location for us and we believe it's only going to get stronger with the addition of our second dedicated UGG for men door, which follows a successful blueprint of our initial men's store in Madison Avenue. We remain on track to end 2013 with 113 total UGG brand locations. Of the 36 total stores we expect to have this year, 24 are in Asia and that's where we see one of the greatest opportunities for expansion going forward. We're still significantly under penetrated throughout the region, particularly in China, which lacks a traditional wholesale model. Although Asian consumers have readily embraced eCommerce and mobile shopping applications, they still prefer to include brick-and-mortar in their total shopping experience. As a reminder, our buildout costs are generally lower in Asia and leases are typically shorter than in the U.S. and Europe. Our plans not only include concept stores, but outlets as well. With regard to our outlet strategy, we're in the process of rolling out to all regions an updated outlook store model that incorporates the new design, improves merchandise mix and enhances marketing and visual materials. As noted, Tom will provide more details on our retail business model in a moment, but let me turn briefly to our other brands where innovation is also driving improved results, beginning with Teva, where the brand's fall offering has performed well at retail. Under the direction of our new brand president, Jeff Bua. We're in the process of repositioning Teva around its originals line to better leverage the brand's authenticity and heritage to penetrate new casual footwear market categories for both spring and fall. For spring '14, the expanded originals line has already generated strong pre-book demand and new distribution wins, most notably all Nordstrom doors for men and select locations for women. For next year's product offering, we plan to include a line of canvas casual footwear aimed at markets that remain warm year-round. In addition, we plan to infuse alternative upper fabrics, such as corduroy and wax canvas, into select Teva fall and winter products in an effort to appeal to consumers in colder climates. We believe we have a sound long-term strategy in place to build the brand's presence, both within and beyond the outdoor category. The Sanuk brand saw similar strong sell through of its expanded closed-toe footwear for men, particularly in the department store channel, where the brand has been building a stronger presence. On the women's side, Sanuk's Yoga franchise remains a very strong performer with healthy postseason reorders on the Yoga Sling in response to broad sellout of the product at retail. 2014 will mark the first full spring collection delivered under Deckers' management and the first full line under the direction of their brand's Global Director of Product, Trisha Hegg. Our plan is to capitalize on the growing momentum of our women's sandal business with marquee product in the yoga franchise, including some pull forwards in the spring from summer. We also plan to broaden our consumer appeal with a larger offering of trend-right canvas casuals, a category that we believe represents a considerable growth opportunity for the brand. Underscoring my belief is the early response from retailers, both existing accounts like Nordstrom and Dillard's, Journeys and DSW, as well as planned expansion into the actions sports youth lifestyle channel led by Zumiez, Tilly's and PacSun. We believe that Sanuk is in a unique position to be one of the only hand full of brand that can successfully slide in such broad range of major retailers, a position we'll continue to successfully leverage in the years ahead. Tom will now review the third quarter financials in more detail and discuss our updated outlook for the year. Tom?