Olivier Pomel
Analyst · Morgan Stanley. Your line is open
Thanks, Yuka, and thank you all for joining us this evening. We are extremely pleased with our performance in Q3, which was stronger than expected on robust growth with existing customers as well as strong new customer sales. We saw broad-based strength across product lines and across customer segments. Let me give you a quick summary of the quarter. Revenue was $270 million, an increase of 75% year-over-year, and above the high end of our guidance range. We ended the quarter with 1,800 customers with ARR of $100,000 or more, up from 1,082 in the year ago quarter. These customers generated about 80% of our ARR. We have about 17,500 customers, which is up from about 13,100 last year. The leverage and efficiency of our business model is coming through with free cash flow of $57 million. And our dollar-based net retention rate continued to be over 130% as customers increase their usage and adopted on newer products. At a high level, positive business trends from recent quarters continued in Q3. Usage growth from existing customers was very strong this quarter across products. New logos ARR was robust with some large new deals closing and churn remains low and in line with historical rates. Taking all these factors into account, we had a record quarter of ARR added, and we crossed the milestone by exceeding $1 billion in ARR in Q3. Next, our platform strategy continues to resonate in the market. As of the end of Q3, 77% of customers are using two or more products, up from 71% a year ago. Additionally, 31% of customers are now using four or more products, which is up from 20% last year. And this quarter, about 70% of new logos landed with two or more products. Most strikingly, our whole platform saw strong growth in the third quarter. But in particular, that all of our major products added a record amount of ARR during the quarter, but also that the year-over-year growth of infrastructure monitoring ARR on its own accelerated this quarter. And finally that our log management and APM suite, which includes Synthetics, user monitoring and continuous profiler, remain in hyper growth mode. Together in Q3, they exceeded $500 million in the ARR. Now, let’s move on to product and R&D. Our teams continue to innovate at a rapid pace. We had 40 new product-related announcements in Q3, and we made many announcements last week at Dash, or Annual User Conference. You can review our Dash press releases as well as two nights earnings for further description, but to summarize this briefly, we announced the availability of CI visibility, session replay, funnel analysis, network device monitoring, Datadog Apps and Online Archives for Log Management. We launched private betas for Cloud Cost Management, Observability Pipelines, Universal Service Monitoring and Application Security. And we also announced official Datadog support of the Vector open source product. Now looking back at a couple of these announcements. Some of them will increase Datadog’s usefulness for business personas. Users who are not engineers, and can benefit from all the data flowing to Datadog. With Session Replay and Funnel Analysis, we believe support organizations, product designers and product managers can get value from understanding user behavior and interactions with applications. And we expect Cloud Cost Management will be useful to anyone involved in understanding and controlling the expense of cloud implementations from engineering teams to product managers to finance teams. We are also advancing our efforts to support our customers with large-scale complex data needs. So, I want to talk a bit, Vector, Observability Pipelines and Online Archives. Nine months ago, we acquired Timber, the developer of Vector. Vector is an open-source product that allows users to collect, enrich and transform observability data and automatically route it to the destination of their choice. Our Observability Pipelines product extends Vector and increased enterprise-level of capabilities for its data pipelines, and the ability for users to seamlessly manage it from Datadog across both on-premise and cloud accounts. Vector and Observability Pipelines let customers make value-based decisions on data as early as possible before they send data to Datadog or any other partner. We are always looking for ways to give customers more control over how they use their data and how they manage the cost of their cloud deployments. This is another step in that direction. And with online archive, we are aiming to solve the growing problem of storing all logs and being able to run complex historical investigations on them. Online Archives is an always-on log-warehousing solution that provides 15 months or more of extremely cost-effective storage online query capabilities. I also wanted to mention database monitoring, which we announced for general availability in August, and which gives our customers deep visibility into the performance and execution of queries across all of their databases. Finally, as announced in the press release issued this evening, we acquired Ozcode, a live debugging solution for net applications, which lets developers solve problems in real time, whether in development or in product environments. It is another example of our growing push into developer workflows. So, as we can tell, we were very busy in Q3. And I want to thank our engineering and product teams for their hard work and their relentless focus on our customers. Now, moving on to sales and marketing. Our go-to-market teams continue to be very productive, and we added 1,100 net new customers this quarter. So, let’s review some of our Q3 wins. First, we had our largest deal ever by total contract value, and over $60 million five-year upsell with a multinational financial services company. Our history of success with this customer has led to the use of nine products, including early adoption of newer products such as RUM and Synthetics and APM. This customer began the second phase of their migration to the cloud and is standardizing on Datadog, adopting our newer products as we add them to our platform. Next, we had a seven-figure upsell with a global fashion retailer based in Asia. These customers saw e-commerce sales increased dramatically during the pandemic, and they began to use Datadog after several outages resulted in missed sales. After a disappointing implementation of a competing solution, they chose Datadog APM across their global e-commerce sites and saw immediate improvement in stability. Next, we had a six-figure land with a U.S.-based professional sports league, which came in partnership with Google Cloud Platform. This customer experienced a large spike in application usage as funds are returning to games for in a pandemic, but they had no clients at monitoring and therefore, nowhere to analyze and optimize the user experience. With Datadog Real User Monitoring and Synthetics, along with infrastructure monitoring and APM, the customer now has a single solution to manage experience from front-end to back-end. Next, we had a seven-figure land with the advertising division of a Fortune 10 company. This company has very strict SLAs for their platform as their customers rely on always-on availability to adjust ad budgets in real time. After conducting a full evaluation of internal solutions and APM providers, this customer began using Datadog infrastructure monitoring and APM and are motivated to expand their use of our platform within the enterprise. Finally, we had a large six-figure land with a U.S. distributor of plumbing and building equipment. This company needed to migrate from on-premise to Azure, and to deploy on Azure Kubernetes Service. But its existing APM solution had limited visibility into containers. With Datadog, this customer is able to effectively monitor the health of their Azure ecosystem, allowing them to confidently and efficiently complete migrations in retail legacy infrastructure. As you can see, our go-to-market teams had another quarter of strong execution. I want to thank them for once more successfully helping both new and existing customers to generate value from Datadog. Now moving on to our longer-term outlook. If you could not join us for our investor meeting last week, I encourage you to watch a video on the Investor Relations section of our website. At the meeting, we described our long-term opportunities, our differentiators and the expansion of our platforms over the years. To summarize my beat of the presentation, we see digital transformation and cloud migration as large forces driving exponential growth. We believe Datadog helps solve the growing problem of managing complexity for our customers and that our open-ended unified platform, designed to be simple but not simplistic, is deployed everywhere and used by everyone at our customers and that it helps break down silos between teams. We believe it is still early days for our opportunity in observability. And while we have made a lot of progress in building out a broad observability platform, we still have much to do to solve all of our problems customer pain points. One next step for us is in security, with our cloud security platform. And we believe we have a part to play in breaking down silos between development, corporations and security teams. But we’re also making offers inroad in pure developer workflows with the general availability of CI Visibility. And we think over time, we have opportunities to help our customers in several other large adjacent markets as well. In other words, we are just getting started. With that, I would like to turn the call over to our CFO. David?