John Cotterell
Analyst · JPMorgan
Thank you, Laurence, and welcome, everyone. We appreciate you joining us for our second quarter fiscal year 2026 earnings call. Earlier this month, Endava passed 26 years since its founding. During these years, we've been through significant technology shifts, each time with a founder mindset intent on driving transformation as fast as possible in order to emerge as a leader. Today, my mindset is no different as the AI shift is underway. Over the past several quarters, we've been investing heavily in our pivot towards AI to establish Endava as an AI leader. These investments have encompassed recruitment and training of next-gen talent, introducing a shift towards becoming AI-native, building our partner ecosystem and evolving our engagement strategy. I'd like to flag some highlights of the quarter. Revenue totaled GBP 184.1 million, representing a 5.9% decrease year-on-year and up 3.3% from Q1 FY '26. We are seeing strong initial interest with clients on Dava.Flow, our AI-native engagement life cycle. We continue to expand our network of strategic partners and broaden several existing relationships, further extending our reach. A PayNet-NETS joint venture recently appointed as Nexus Technical Operator by Nexus Global Payments has selected Endava to design and build its cloud-native cross-border payment switch on AWS, underscoring our depth in the Payment vertical. We believe we are building the operational agility required to achieve sustainable long-term growth. Over the quarter, we advanced several enterprise-scale AI projects that illustrate both the breadth of client demand and the speed at which AI-native delivery models can create measurable impact. We're helping a leading global payments network modernize a critical driver of revenue, the chargeback dispute system that currently needs more than 1,000 people to run. The challenge is a rule book that amounts to thousands of pages and is hard for anyone to follow. Our system uses AI to read those rules, turn them into clear checkable logic and link each one to the right data so cases can be routed and analyzed automatically. Halfway through the 6-month projects, early results are promising. The new system is easy to use, fully auditable and will sharply cut manual effort while making decisions more consistent when it goes live. Over several years, we've helped a leading global specialty insurer use AI and data science to streamline pricing, insight generation and automated data ingestion. Traditional operating models limited impact, so facing increasing competitive pressure and new entrants, the insurer committed to a faster AI-native approach. Working with the client, we set up a ring-fenced incubator inside the organization that can build an end-to-end AI-native insurer while keeping clear governance and visibility for leadership and underwriting teams. The program has 3 linked work streams: digitization, the automation of submission, data enrichment, pricing and quoting, hypothesis-driven change, which tests value-add ideas such as new data sources and new revenue models and tactical value creation, which feeds proven ideas back into business as usual in partnership with stakeholders. To date, the digitization work stream has been rolled out across 2 business lines. Using agent-based delivery, we stood up a fully operational AI-native workflow in roughly 3 weeks and built a backlog of more than 50 improvement hypotheses. Although still early, the results underline how rapidly AI-native capabilities can scale when governance and execution are explicitly tuned for speed. These milestones show that the initiative has moved beyond experimentation is now entering a more mature scaled phase of AI implementation across the organization. Let me now turn to Dava.Flow. Client interest continues to build. Clients report faster delivery, tighter control and full traceability versus legacy models. In a recent project, we opened with a signal session, the first step in an engagement where agents and teams capture, enrich and interrogate market, client and operational signals to test assumptions and define a clear value hypothesis. In just 90 minutes, the session gathered live inputs, ran synthetic workshops and produced an opportunity assessment, market and strategic insights, product requirement documents and an agent-ready backlog, work that would normally take several weeks. New live Dava.Flow engagements now sit at different delivery stages. Early results show higher productivity, better quality and strict policy adherence. Autonomous agents manage routine tasks under policy as code governance, freeing engineers for orchestration and critical decisions. Over the coming quarter, we expect to broaden the delivery portfolio, convert growing interest into larger outcome-driven programs and further refine the model using feedback from live engagements. I will now turn to recent developments in our strategic partnerships. January marked the completion of our first year as an official services partner of OpenAI, and we are seeing growth in demand as clients scale proofs of concepts into enterprise-wide deployment of enterprise ChatGPT. Our partnership with OpenAI's go-to-market team is resulting in a pipeline of potential opportunities across industries such as insurance, health care and life sciences and public sector. In collaboration with OpenAI, we've been engaged by Evoke, one of the world's leading betting and gaming operators to roll out enterprise-wide ChatGPT enablement and role-specific AI training that supports responsible generative AI adoption and measurable productivity gains. Additionally, last quarter, we broadened our expertise across OpenAI's product suite, continuing to graduate additional sales and technical specialists from our intensive training programs across APAC and EMEA. Demand for our services across all 3 of our major hyperscaler partners, AWS, Google Cloud and Microsoft Azure is accelerating, primarily fueled by clients' core modernization initiatives to retire costly legacy systems and by their accelerating adoption of AI solutions. With AWS, in particular, we secured several notable wins and renewals, particularly in the financial services sector in the U.K., U.S.A. and Asia Pacific. Clients are asking for repeatable proven solutions that derisk technology change. In response, we released 2 new AWS marketplace offerings, cloud application engineering and an AWS Landing Zone Accelerator. Our multiyear strategic partnership with Paysafe, a leading payments platform aims at enhancing innovation in payments and digital community engagement, notably fan engagement. As part of accelerating Dava.Flow, we have forged 2 complementary partnerships. First, with Miro by embedding their AI innovation workspace across our global delivery network. Through this process, we increased the speed of decision-making, improved team alignment and enabled scalable AI-driven workflows that provide clients with greater speed and confidence in their AI transformation journey. Second, our partnership with Cognition broadens the reach of our agentic coding, giving thousands of AI-native engineers access to Windsurf and Devin and strengthening our joint go-to-market for enterprise-grade outcomes. Together, these partnerships deepen the capabilities of Dava.Flow, from collaborative ideation through automated code delivery, creating an end-to-end AI-powered change delivery engine. We believe our partner ecosystem, ranging from global hyperscalers and sector leaders to emerging scale-ups is essential to both client outcomes and our profitable growth. To support this initiative, in November, we launched Dava.Rise, a venture acceleration program that converts start-up innovation into solutions deployable at enterprise scale. By connecting high potential ventures with Endava's AI-native global delivery capabilities and established client relationships, Dava.Rise accelerates the path from concept to enterprise-ready solutions. This collaborative model gives clients access to emerging technologies that address specific business challenges and deliver measurable impact across industries. We launched the inaugural Dava.Rise cohort in partnership with Octopus Ventures, selecting ventures in their portfolio whose offerings align with identified client needs. I'd like to highlight several client wins that demonstrate the tangible value we are delivering. As mentioned earlier, a PayNet-NETS joint venture recently appointed as Nexus Technical Operator by Nexus Global Payments has selected Endava to design and build its cloud-native cross-border payment switch on AWS. The platform is intended to interconnect national instant payment systems into a single real-time network advancing global interoperability. The appointment of the PayNet-NETS joint venture follows a competitive multi-vendor tender and underscores Endava's expertise in real-time payments architecture and delivery. We extended our strategic delivery commitments with 2 of our largest payments customers, reinforcing the strength and retained trust and delivery assurance we continue to enjoy with these major industry names. We worked with Accor Plus, a leading lifestyle loyalty subscription program in the hospitality sector to successfully overhaul their payments infrastructure and loyalty program across Asia Pacific. In the first phase of the project, we replaced their legacy processor with a scalable plug-and-play solution, simplifying the loyalty architecture to support rapid membership growth and deploying the solution across 10 markets. In the first 30 days following launch, product page conversion increased by 39%, providing Accor Plus with a more reliable, scalable foundation for future expansion. At the end of December, we expanded a strategic partnership with a manufacturer of electric vehicles, replacing a leading global technology services competitor in this arena. The new work stream adds an AI-enabled digital CRM to raise delivery efficiency and elevate customer and digital experience. Endava has entered into a 3-year strategic partnership with Boex, a banking-grade software company that simplifies the B2B trade of goods and enables the secure compliant digitization of international trade processes. Our partnership supports the development and expansion of Boex's product portfolio, giving organizations the confidence to operate at a scale that was previously too complex and costly for most. Additionally, through Endava's Dava.Rise program, Endava is working closely with Boex to accelerate product build-out and take advantage of mutual partnership opportunities. Endava is partnering with a global life sciences company to turn its agentic AI prototypes into governed platform-supported products that can be measured and replicated across the business. The program accelerates delivery of safe, repeatable AI at scale while defining and helping implement the organizational changes needed across talent, operating model and culture for the company to become an AI-first enterprise. To drive adoption and demonstrable results, Endava has also introduced dynamic solution squads that co-create with domain owners through a structured outcomes-focused approach. We ended the quarter with 11,385 Endavans, representing a 2.4% decrease from the same period last year. We continue to streamline roles in areas of softer demand, while broadening and upskilling our AI talent base, embedding new capabilities across the business to help clients integrate new technologies into their workflows. Before we close, I want to thank every Endavan. Your dedication and professionalism continue to steer us through a fast-moving technology landscape and convert change into tangible results for our clients. I'll now hand over to Mark for a closer look at our quarterly financial results and guidance for the upcoming quarter and the remainder of the fiscal year.