Gary W. Loveman
Analyst · Bank of America
Thank you, Eric, and welcome, everyone. Since we were together 3 months ago, there has certainly been no shortage of developments here at Caesars. Most of these have involved positive news, involving the execution of our strategy and our efforts to address the company's capital structure. Before I update you on these events, I'd like to spend a moment talking about 2 recent pieces of news that you have no doubt read about by now. Ten days ago, we announced the withdrawal of our application as a qualifier in Massachusetts. After we received a report from the Gaming Commission staff that said we had not demonstrated Caesars' suitability, our parents in the project -- our parents, that's some deep psychological issue, I suppose -- our partners in the project asked us to withdraw, and we agreed. The staff report raised certain issues, particularly with regard to our trademark licensing agreement with the Gansevoort Hotel Group and an ill-defined association between one of that company's passive minority investors and an international crime group, speculated on in the popular press. On top of the fact that this individual has never been charged or convicted of anything, our arrangement with Gansevoort was limited to the use of the company's brand on the former Bill's Gamblin' Hall & Saloon in Las Vegas. The hotel and casino were always going to be operated solely by Caesars. This relationship was scrutinized by our time-tested investigative and compliance process and approved by our independent Compliance Committee, which consists of experienced, accomplished executives and former gaming regulators. Let me be clear: we've always supported high standards for operators in our business, and we believe that setting and maintaining these standards is good for the company and the industry. Indeed, we've prospered under those circumstances for more than 75 years. With that said, standards that place unreasonable emphasis on speculative issues despite convincingly thorough, time-tested and independent review and investigation are troubling, and I don't believe they act in the long-term best interests of the industry or any particular jurisdiction. Indeed, unlike the practice elsewhere, the Massachusetts process provided no opportunity to address the Gansevoort issue and provide an acceptable resolution. I am deeply disappointed and frankly, angry about this outcome, as it's inconsistent with our experience in every jurisdiction in which we've operated for the past 76 years. We're prepared to clearly and convincingly establish our suitability before the Commission. Following discussions with our partners at Suffolk Downs, who are facing a referendum on the 5th of November, we agreed to withdraw our application as a qualifier at their request. I do want to reiterate that the Commission itself took no action with regard to Caesars' suitability. While it is too early to determine the resolution regarding our investment in this project, the cash investment is approximately $100 million. We have reached out to the regulators in other jurisdictions to discuss Massachusetts' report and are encouraged by the tenor of those discussions. We will continue to interact with them to address any questions they may have. Separately, last week, we disclosed that earlier this month, we received a letter from FinCEN informing us that it has begun an investigation of Caesars Palace for alleged violations of the Bank Secrecy Act. At the same time, we became aware of an IRS investigation into our anti-money laundering practices. Governmental authorities have been increasingly focused on anti-money laundering in recent years, particularly as it relates to the gaming industry. We are fully cooperating with the authorities in their investigations. Now with that, let's move on to discuss the quarter and our progress against our strategic initiatives that we shared with you in prior calls. September and October have been extraordinarily active in this regard. During this period, we began offering real money online poker in Nevada; we completed the rim of the High Roller at the Linq; we went vertical in our construction of Horseshoe Baltimore; we announced Britney Spears' Las Vegas residency and the renovation of the Planet Hollywood theater; we completed the largest gaming reinvestment in 10 years and began driving beams into the ground for the construction of our meetings facility in Atlantic City; and last, but certainly not least, we completed and advanced several important capital market transactions as part of our plan to further improve the company's capital structure and position Caesars for long-term success. We did all of this against the backdrop of industry conditions that were similar to the first half of the year. In the third quarter, visitation and casino revenues declined across much of our network compared to the year-ago period. However, we're encouraged by positive underlying trends in Vegas, particularly around the increases we've seen in hotel and food and beverage revenue, which are related directly to our recent hospitality investments in the city. We're also encouraged by forward-booking activity in the group's business. The first half of 2014 looks to be in excellent shape, with the first quarter shaping up to be the best quarter for this business [ph] since the peak in the first quarter of 2008. Several key events, including the return of CONEXPO-CON/AGG show in March, are supporting this growth. We estimate that the business will grow by high-single digits in 2014. Prior to discussing the business, I'd like to take a moment to review the transactions we completed since our last call. In October, we completed the refinancing of the outstanding CMBS and Octavius/Linq debt, raising approximately $4.65 billion. These actions address our largest near-term maturity, providing runway for new growth opportunities to generate returns for the recovery of the core business. We also completed a public equity offering of more than 10 million shares at the end of September, raising approximately $200 million in proceeds and providing additional liquidity. We also actively worked toward the completion of strategic asset sales during the quarter, which Donald will detail in his financial review. We are also nearing the completion of our Caesars Acquisition Company rights offering. Apollo and TPG recently funded their investment of approximately $460 million, and Growth Partners used $360 million of it to purchase Planet Hollywood, its share of Horseshoe Baltimore, and 50 percent of the management fee for both properties. The rights were distributed on October 21, and holders of Caesars as of the record date have until November 2 to elect to exercise their right to acquire shares in Caesars Acquisition Company. The rights offering is anticipated to close on November 18, and we have applied to list those shares on NASDAQ. The transaction benefits Caesars in many ways, including: the creation of a more flexible vehicle to fund growth; a cash infusion to Caesars Entertainment; and continued participation in the future upside of assets transferred to Growth Partners and future growth investments through a majority economic stake in Growth Partners. In addition to our non-voting stake, Caesars will have the opportunity to exercise a call option to repurchase Growth Partners after 3 years. In sum, all of these activities demonstrate the considerable efforts underway to enhance our capital structure, and combined with investments in the business, create equity value. Now let me turn to specific developments in the execution of our strategy to: reinvigorate and expand our core markets, particularly Vegas, with a focus on hospitality; expand our distribution network through our in-place domestic development pipeline and social and mobile games; and pursue real money online gaming. With respect to enhancing our hospitality assets in Vegas, we are investing significantly to bring new experiences to the city and enhance our footprint. These efforts are anchored by The Linq, where we will begin opening the retail, dining and entertainment offerings in phases beginning in December, with the opening of the High Roller being in the last stage -- being the last stage of the development in second quarter of 2014. If you've been in town recently, you'll no doubt observe that the rim of the High Roller has been completely assembled and taken its place on the skyline of the Strip. We'll begin attaching the cabins to the wheel next month and plan to begin operating the High Roller in the second quarter of next year. We also anticipate our properties surrounding the Linq, many of which are currently being updated or renovated, to benefit significantly from incremental visitation, enhanced ADRs and higher casino foot traffic. We also made a major enhancement to our entertainment offerings with the announcement that Britney Spears will start a 2-year residency at Planet Hollywood. Our artist in residence program is very successful and associates us with some of the biggest names in entertainment, including Celine, Elton John and Shania Twain. I would also note that the Planet Hollywood venue will be one of the first venues to combine a typical theater with a nightlife experience. At Bill's, construction is moving along well, and the building is beginning to show its final exterior finishes. As I mentioned earlier, we terminated our licensing agreement with the Gansevoort Group and are evaluating alternatives for a new name for Bill's. Plans for the development are otherwise unchanged. Interior framing is nearing completion and drywall installation begins soon. We expect to open the hotel and casino, as well as Drai's day club and Nightclub and pool in the first half of next year. We anticipate this property will generate significantly higher ADRs than it did as Bill's. At the Nobu Hotel, our other boutique offering here in Vegas, ADRs have increased by more than 65% from when it operated as the Centurion Tower. At Bally's, the renovation of the 756-room South Tower, which we've rebranded as the Jubilee Tower, is nearly complete. Approximately 95% of the tower has been refreshed, and the remaining rooms will be completed in November. The response and feedback from guests has been positive, as evidenced by the strong service scores we received thus far. We are already seeing a $45 ADR cash premium on these rooms relative to other Bally's rooms, which is worth about $10 million on an annualized basis. At The Quad, we completely refurbished the casino floor, which reopened in September, excluding the sports book, which will open in mid-November and the lobby bar, which we are currently redesigning. The Quad now benefits from a much-improved arrival experience, new gaming floors with upgraded surroundings and expanded guest check-in facilities that will reduce wait times. With access to the casino floor from both the Strip and the Linq, we believe the Quad will benefit significantly from pedestrian traffic. As I have described previously, the construction related to these investments has created significant disruption within the core of our Vegas footprint for more than a year. We expect some of the disruption to continue during the near team, but we're optimistic it will abate by the middle of next year. In addition to our hospitality investments, we completed a major investment in our gaming assets with the purchase of 7,000 video poker terminals from IGT. This is the largest gaming re-investment Caesars has made in 10 years. Upgrading our gaming assets aligns with our objective to deliver superior guest experiences at our properties across the country by providing modern and state-of-the-art gaming units. Turning now to domestic expansion. Construction is underway at Baltimore, where we are out of the ground, on track to open in the third quarter of next year. We're excited about this opportunity to open another urban casino in a prime location with a strong regional Total Rewards membership. In Atlantic City, construction of what will be the largest meeting and conference center in the Northeast is well underway. We believe this facility will attract new segments of visitation to the market, particularly mid-week where it's especially needed, and absorb excess hotel room and restaurant capacity. We see this as an opportunity to capture a share of the $16 billion convention and meeting market in the Northeast and anticipate that our meetings facility will open in 2015. We've already booked a couple of large groups for the facility and look forward to further leveraging our nationwide sales organization. Customer feedback has been positive around having a viable conference center alternative in the Northeast. Real money online gaming is another important component of our plans to expand our distribution network. We launched real money online poker in Nevada on September 19. Although we are only about 6 weeks along, we have received positive feedback from players on worldseriesofpoker.com, or I should say, wsop.com, about how sophisticated, user-friendly and dynamic the game play is. We commenced our marketing efforts at the end of September, utilizing a combination of promotions and advertisements that complement our land-based strategy. For example, earlier this year, we awarded prizes into our land-based World Series of Poker Europe tournament in Paris, where one lucky Nevadan was offered a chance to win a package to play in France. Because of the popularity of the World Series of Poker franchise and our physical footprint, Caesars and CIE are uniquely positioned to tie in offline and online opportunities to broaden our reach. In New Jersey, we expect to launch online gaming by November 26, with soft play starting on November 21, subject to regulatory approvals. We believe a successful launch of real money online gaming in these states could serve as a model and potentially stimulate other states considering online gaming legalization. In social and mobile games, we maintained our position as the world's leading provider of social casino games. Our social/mobile platform is a key differentiator for our company and a meaningful revenue driver. During the quarter, Playtika released Caesars Slots on iOS and Google Play stores. We are constantly improving upon and investing in our marketing, loyalty and analytic capabilities and programs. These are at the core of our company and are critical to optimizing the impact of our integrated network. Our recent investments in big data have enhanced our understanding of the non-gaming behavior of our guests and how much amenities, such as hotel, food and beverage and entertainment, drive engagement. We are already benefiting from these insights, and over time, believe they will further enrich our loyalty program by enabling us to more effectively market to our customers and stimulate non-gaming behavior. This year, we have also emphasized promotions and generated excitement at our properties to encourage visitation. The Millionaire Maker promotion offers players innovative and entertaining ways to become the next instant millionaire. We have created around 40 millionaires this year and 745 to date. We have been very pleased with the results associated with the new Caesars.com, which include an increase in direct bookings and cross promotion. We also launched our new mobile platform at the end of September, which enables us to better engage guests before, during and after their visits. We have optimized the entire booking floor -- booking flow for mobile devices, including upselling, cross-selling, packaging, amenity sales and promotions. As a result of these efforts, we have been recognized by third parties for our innovative, industry-leading marketing and loyalty programs. We ranked #11 in InformationWeek's annual list of the nation's Top 500 most innovative users of technology, up from about #230 last year. The primary reason for our impressive positioning this year was the redesign of Caesars.com. We were also recognized with the COLLOQUY Master of Enterprise Loyalty Award for the second consecutive year, the only company to achieve this distinction twice. This recognition is attributed to the improved connection between our loyalty and VIP programs, our ability to activate the experience through our hosts and our use of digital means to create new loyalty program fuel touch points with our members. The last few weeks have certainly been eventful, but for the most part, the news has been positive, as we work to improve our capital structure and add exciting new offerings to our network. With that overview, let me now turn you over to Donald for additional commentary on our financial performance and the state of our balance sheet. Donald?