Tim L. Hingtgen - Community Health Systems, Inc.
Management
Thank you, Larry. First, I would like to echo Wayne and Larry's earlier comments on our fourth quarter which is I thought we had a good quarter. I moved to the Chief Operating Officer role in September, and over the past couple of months, I have been organizing myself and our management teams to drive greater execution and accountability across the organization. Sequentially from the third quarter to the fourth quarter, we drove better same-store net revenue growth, and we delivered better operating expense leverage. First, I would like to comment in our volumes. In aggregate, we were not satisfied with our fourth quarter volume performance across our entire portfolio. We did, however, see growth in some of our most competitive markets, demonstrating the results of well-developed and executed strategic plans, medical staff development, and productive capital investments. As I mentioned last quarter, we have a number of growth and revenue initiatives that we are focused on: service line development targeting higher-acuity opportunities, improving our physician start-up process and the overall efficiency of our physician practices, consistently delivering a higher level of ED performance, and investments in additional strategic access points. Through these efforts, we have identified a number of opportunities to drive better volume performance. And while we realized some expense improvement in the fourth quarter, we continue to view more efficient expense management as a significant opportunity for the company. We continue to work with local market leaders on matching the cost structure of each respective hospital with our hospital networks' revenue outlook. And there are a number of other areas where we are targeting to drive additional efficiency. Last quarter, I highlighted a new framework. Our key performance team that increase collaboration, prioritization, and accountability by better leveraging our organization's clinical and operational subject matter expertise. This team focuses on key performance indicators that can help move the needle on quality, volumes, and earnings, benefiting our entire hospital portfolio. While we are still early in this rollout, we are continuing to see progress in areas such as length of stay, ED throughput, and supply expense management. Another initiative that we have introduced in September is our high-opportunity hospitals. We started this framework in October from which we have identified 15 hospitals or 3 per division that have historically operated at a higher EBITDA margin that have experienced some EBITDA decline in 2016. For each hospital, we conducted an in-depth operational assessment and completed focused strategic planning. We've coupled this strategic analysis with increased corporate resources and oversight to drive improved EBITDA performance. Through this model, we are seeing some early progress which we expect will drive better execution, accountability, and financial results that these targeted hospitals improve. I'm looking forward to sustained improved results in the months and years ahead, and I look forward to updating you on our progress on future earnings calls. Wayne?