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CoreCivic, Inc. (CXW)

Q2 2024 Earnings Call· Thu, Aug 8, 2024

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Transcript

Operator

Operator

Good day and thank you for standing by. Welcome to the 2024 Second Quarter CoreCivic, Inc. Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speakers' presentation, there will be a question-and-answer session. [Operator Instructions] Please be advised that today's conference is being recorded. I would now like to hand the conference over to your first speaker today, Mike Grant, Managing Director of Investor Relations. Please go ahead.

Mike Grant

Analyst

Thank you, operator. Good morning, ladies and gentlemen, and thank you for joining us today. Participating on today's call are Damon Hininger, CoreCivic's President and Chief Executive Officer; and David Garfinkle, our Chief Financial Officer. We are also joined here in the room by our Vice President of Finance, Brian Hammonds. On this call, we will discuss financial results for the second quarter of 2024 as well as financial guidance for the 2024 year. We'll also discuss developments with our government partners and provide you with other general business updates. During today's call, our remarks, including our answers to your questions will include forward-looking statements pursuant to the Safe Harbor provision of the Private Securities and Litigation Reform Act. Our actual results or trends may differ materially as a result of a variety of factors, including those identified in our second quarter 2024 earnings release issued after market yesterday as well as in our Securities and Exchange Commission filings, including Forms 10-K, 10-Q and 8-K reports. You are also cautioned that any forward-looking statements reflect management's current views only and that the company undertakes no obligation to revise or update such statements in the future. Management will also discuss certain non-GAAP metrics. A reconciliation of the most comparable GAAP measurement is provided in the corresponding earnings release and included in the company's quarterly supplemental financial data report posted on the Investors page of the company's website at corecivic.com. With that, it is my pleasure to turn the call over to our President and CEO, Damon Hininger.

Damon Hininger

Analyst

Thanks, Mike. Good morning and thanks, everyone, for joining us for CoreCivic's second quarter 2024 earnings call. On today's call, I will provide details of our second quarter financial performance. I will also discuss our latest operational results and update you on our latest developments with our government partners and our capital allocation strategy. Following my remarks, I will turn the call over to our CFO, Dave Garfinkle, who will provide greater detail on our financial results and on our 2024 financial guidance. Dave will also provide an update on ongoing capital structure initiatives, including details on our stock repurchase plan, debt repayments, and progress on our leverage target. I'll start with a high level overview of our second quarter financial results. In the second quarter, we generated revenue of $490.1 million, a 6% increase compared with the prior year quarter. During this quarter, we experienced revenue growth from all three of our partner groups: federal, state and local governments. I will provide more color on each later in this call. For the second quarter of 2024, we generated normalized funds from operations, or FFO, of $46.6 million, or $0.42 per share, compared with $37.8 million, or $0.33 per share, in the second quarter of 2023, representing a 27% per share increase. The increase in FFO was driven by higher federal, state and local populations in our Safety and Community segments, combined with expense normalization and lower interest expense resulting from our debt reduction strategy. These increases were partially offset by slightly higher G&A expenses and decreased lease revenue in our Property segment resulting from the previously disclosed expiration of a lease with the State of California at our California City Correctional Center effective March 31, 2024. Federal partners, primarily Immigrations & Customs Enforcement, or ICE, and the United States…

David Garfinkle

Analyst

Thank you, Damon. And good morning everyone. In the second quarter of 2024, we reported GAAP net income of $0.17 per share compared with $0.13 per share in the prior year quarter. Excluding special items, adjusted EPS during the second quarter was $0.20, compared with $0.12 per share in the prior year quarter, exceeding average analyst estimates as well as our internal forecast by $0.05 per share. Special items in the current year quarter include $4.1 million of expenses associated with debt repayments and refinancing transactions. Normalized FFO per share was $0.42 during the second quarter of 2024, compared with $0.33 in the prior year quarter, an increase of 27%. Adjusted EBITDA was $83.9 million compared with $72.1 million in the prior year quarter, an increase of $11.8 million, or 16%. The increase in adjusted EBITDA resulted from higher occupancy from federal, state and local populations and the continued normalization of our operating expense structure. These factors also contributed to the increase in adjusted EPS and normalized [indiscernible] effective March 31, 2024 at our California City Correctional Center reported in our Property segment. Federal revenue in our Safety and Community segments increased $16.1 million, or 6.6%, from the second quarter of 2023 to the second quarter of 2024. State revenue in these segments increased $9.5 million, or 5.3%, from the second quarter of 2023 to the second quarter of 2024, which included revenue from two new contracts with the states of Montana and Wyoming awarded in the fourth quarter of 2023. The increase in state revenue is net of a reduction of $7.5 million resulting from the transition of our Allen Gamble Correctional Center in Oklahoma from a facility we previously operated in our Safety segment to a facility we now leased to the State of Oklahoma in our Property…

Operator

Operator

Thank you. At this time, we will conduct the question-and-answer session. [Operator Instructions] Our first question comes from Joe Gomes from Noble Capital. Your line is now open.

Joe Gomes

Analyst

Good morning. Thanks for taking the questions.

Damon Hininger

Analyst

Hey, good morning, Joe.

Joe Gomes

Analyst

So I wanted to start on the South Texas. Obviously, it ends – contract ends tomorrow. You’ve provided the owner of the facility with your lease termination notice. But given the environment and where we are so close to a new election here, the potential for a change in administration. Is there a way that you guys can kind of keep that facility, your options for that facility open at least through the to see what happens here at the – in the election?

Damon Hininger

Analyst

Yes, sir. This is Damon. And short answer is yes. So we’ve got a great relationship with the owner of the assets down there, target, who has been again a great partner here in the last 10 years. And I think just generally, I think you know this history a little bit, Joe. But we got our first family detention contract with ICE back in 2006. They wound down that contract in 2009. That was at another property. It was actually at our Taylor, Texas facility, and then they came back to us in 2014. So history indicates that there’s a chance, maybe a good chance, that depending on the needs on the Southwest border, they come back to us for a solution. So that’s a long way of saying, absolutely, we’re keeping all our options open for sure. I don’t think you’d add to that, Dave.

David Garfinkle

Analyst

We do have a 90-day marketing period with them that begins on Friday where we work together to try to come up with a replacement customer. So that would take us through the middle of November. So I’m sure they’ll be looking for other customers as well. But as Damon mentioned, they’re a really good partner, and we continue to have dialogue about exactly what you just described.

Joe Gomes

Analyst

Okay. Thanks for that. And then I know typically, in July is when the state budgets all come in and you start to see some per diem, potential per diem increases for the year four. They’re just trying to get a idea how that kind of played out this year for some of your state contracts.

Damon Hininger

Analyst

Yes. Dave maybe can give you a number or two, but overall, we had a good spring. So again, work closely with our partners and in turn with their engagement with legislators around the country and the dozen or so states that we have direct contracts with. So I’d say generally we had an overall good year. As you know, last couple of years, we got some pretty outsized per diem increases where a big chunk of that would go to salary increases to deal with all the challenges in the labor market because of the pandemic. So I’d say this spring felt a little more kind of a normal spring, kind of pre-COVID, where you’d see increases in kind of the range of 2% to 4% depending on the jurisdiction. But I think you’d add to that, Dave.

David Garfinkle

Analyst

Yes. I was looking at the number that’s exactly right. It was low-single digits, a little bit higher than CPI. So a pretty normal year as it was with our wage increases this year as well.

Joe Gomes

Analyst

Okay. Thanks for that. And one more, if I may. So obviously, listen to the GEO call yesterday, and if you’re looking at the ICE numbers, Damon, you did talk about them, that mid-June they hit about 38,500 to come back down, as you said, to 37,000 level authorizations for 41,500. One of the things that GEO mentioned is they felt that ICE’s budget constrained for moving much past that 37,000 number. Wanted to try to get your guys thoughts on that topic. Do you think they are constrained and the fact that South Texas is now gone, that does give them the flexibility to in other areas, other facilities to increase populations there?

Damon Hininger

Analyst

Yes. I think that’s a good question, and I think that’s right. Again, they said when they took the action on South Texas, it was budget related, but also they wanted to get capacity in some other locations around the country, especially capacity that maybe was able to take higher custody detainees. And so we’ve seen a little bit higher utilization already in our system. Again, the budget won’t be impacted until after tomorrow because obviously that’s when the contract expires. So from kind of now until end of September, I think there is a chance we’ll see a little higher utilization, not necessarily brand new contracts, but I think it’s just probably existing contracts where they increase utilization a little bit. As I said in my script too, they do try to keep some beds kind of on reserve throughout the system. So I don’t know if they get to exactly that 41,500 number before the end of the fiscal year. But I don’t think you’d add to that, Dave.

David Garfinkle

Analyst

I think you covered everything I was going to say.

Joe Gomes

Analyst

Great. Nice quarter. Thanks for taking my questions.

Damon Hininger

Analyst

Thank you, Joe.

Operator

Operator

Thank you. Our next question comes from Jason Weaver from JonesTrading. Your line is open.

Jason Weaver

Analyst

Good morning. Thanks for taking my question. Along those same lines, just quickly on the guidance for the second half, is any amount of that variation due to the uncertainty around the ICE appropriations process where the budget will start on October 1?

Damon Hininger

Analyst

Yes. Let me maybe tag team with Dave on this, give you a little just how we're thinking about next year for the fiscal year starting October 1. And so we think there's probably a pretty good chance that the federal government will be funded through a continued resolution, again, kind of have to look in a crystal ball on timing, on how long that goes. But I think it's probably a pretty good guess. It goes past the election and probably even past the beginning of the first of the year. And so basically, that resets the budget amount specifically for ICE at that 41,500 number. But I guess the other thing I'd point to is that we do know that the House has released their funding proposal for ICE, which would take it up to 50,000. I don't believe, as of today, Senate has released their funding number. But just a reminder, they did do a funding number in that bipartisan immigration bill back in, I think, February or March of this year. Ultimately that didn't get passed, but of note, that was also at 50,000. So we don't think that's a coincidence that they're thinking kind of that number for next year. And again, that bill on the Senate side was bipartisan. So we'll have to wait and see. Again, got to get through the election, get through the end of the year. And as it relates to total funding levels that will get enacted, we think probably first of next year. So going back to your question around guidance, I mean, we're seeing kind of rest of the year kind of stable populations within our system. So even though there could be a pretty significant increase next fiscal year, at the moment, we're not baking that into guidance, but anything could add to that, Dave?

David Garfinkle

Analyst

Yes. As Damon said, our forecast contemplates pretty stable federal populations for the rest of the year. And populations can fluctuate. I mean, here we are in the peak summer months, which is typically the time when you see lower migration to the U.S. because of the heat. And then there's other factors that Damon mentioned in his prepared remarks that can influence populations. I think when October 1 hits, the federal budget will refresh. So there's always a chance that they feel more comfortable spending more dollars earlier in the year. And then finally, my last point would be they did indicate – ICE did indicate that they have the flexibility to reallocate the South Texas contract dollars to 1,600 additional detention beds. So in theory, I think that would increase the funded level from 41,500, but again, not in our forecast, we're contemplating stable throughout the rest of the year. But we'll just have to wait and see.

Jason Weaver

Analyst

Got it. That's helpful. Thank you. And then dovetailing into that, I believe the House appropriations bill also seemingly expands the ISAP program to cover the entire non-detained docket, whether that’s gets done is anybody's guess. But if it becomes significantly larger, can you see that contract being opened up to more than just a single vendor? And how would your offering fit into that program?

Damon Hininger

Analyst

Yes. So you're exactly right on the funding level. So we've been watching that closely and I think it's absolutely the case. I think if they have to go up to several million participants in that program, then I think they'll have to open it up for multiple vendors to provide that type of scale and flexibility for that size of program. So we've been doing a lot of work. Obviously, we've got within our Community segment a lot of expertise on monitoring and with the right devices are, if it's ankle bracelet or if it's a wrist worn device or whatnot. So we've been doing a lot of work and testing and getting ourselves prepared. But yes, I think if there's a significant increase in that program, they'll have to look at multiple providers to provide solutions, not just on the technology side, but I think also on the counseling and case management. But anything you'd add to that, Dave?

David Garfinkle

Analyst

Yes, just – yes, our approach is a little different when it comes to that contract with respect to the technology. We're kind of technology agnostic and would look to other technology providers to team with us. So that obviously avoids the capital expenditures that are necessary to constantly invest into the technology, different solutions that ICE may request. Obviously, that comes at the downside of a little bit of margin that goes to those providers, but it relieves us of that capital obligation probably the main difference. But again, we do have – when it comes to the case management services, we provide a lot of those services, particularly in our residential reentry centers today. But if they are going to expand it to the 7 million non-detained docket that they've discussed, I think you're going to see multiple providers involved in that type of a solution.

Jason Weaver

Analyst

Got it. Thank you for that color, and congrats on the quarter.

David Garfinkle

Analyst

Thank you.

Operator

Operator

Thank you. Our next question comes from Brian Violino from Wedbush. Your line is open.

Brian Violino

Analyst

Great. Thanks for taking my questions. Just wanted to touch on the NOI margins. I heard in the comments that South Texas is probably going to have 150, 200 basis point negative impact, which we put the safety segment margin just under 22% pro forma. But it sounds like the expense environment is improving. I guess, can you just talk about the potential for margin expansion above that pro forma level looking out into the back half of the year?

Damon Hininger

Analyst

Yes, I will take that one. Thanks, Brian. Yes, and similar to what we have seen in increases in occupancy from, say, the second quarter of last year to the second quarter of this year, it's a very leveraged model such that those margins do increase the higher occupancy goes. So we're still 6, 7 percentage points away from pre-pandemic occupancy. So if occupancy continues to increase, we would expect those margins to offset, at least partially offset that reduction that we will see from the South Texas contract. Per diem increases, as we mentioned, we got a little bit better than CPI, I think, during the July 1 timeframe, which is when state government budgets reset. So that will help margin improvement as well. That would again be offset a little bit by the wage increases that we also provide at our state facilities effective July 1. So certainly increased opportunity with occupancy that's going to be the biggest driver.

Brian Violino

Analyst

Got it. Makes sense. And just one more on the reallocation of funds from South Texas, I guess, could you talk about if you think, and it sounds like the answer, maybe yes, but if you think that this really increases the likelihood of new facilities opening just with all the RFIs and RFPs coming out and then just your thoughts on the timeline of when we could start to hear awards being given out related to those RFPs and later on RFIs, probably.

Damon Hininger

Analyst

Yeah. Great, great question. And I think you're – it's spot on with kind of your comment there. I think it's no coincidence on the timing of that contract and the action they took on terminating it with the RFIs they released. So again, looking for three different locations in different parts of the country for up to 1,000 beds. Again, that kind of advertisement came out right around the time we got the notice from South Texas. So I think they're thinking about that way, again, not only increase utilization in existing contracts, but also this gives them the comfort to go ahead and at least move forward on RFI. Obviously, they haven't done RFP yet, so obviously got to see that next. But I think it's a good indication by them taking that initial step with the advertisements for these three facilities that now with these budget savings they can kind of redeploy that in new capacity around the country. But anything you'd add to that, Dave?

David Garfinkle

Analyst

Yes. I think in the short-term it would be allocated more toward existing facilities with existing contracts. I mean, here we are, August 8th, I guess it is. It'd be tough to get them done before the end of the fiscal year given the state that they're only in an RFI stage, as Damon mentioned. But the South Texas contract does free up permanent dollars even beyond the end of this fiscal year. So I still think that they'll act on that RFI. Timing is always difficult to predict with any government agency, but the average timeframe from beginning RFI to award is six months-ish. So that could give you some idea. Now, it's an election year, so don't know if that's going to factor into the timing of an award or not. But we do know that they have historically said that they have a need. And as we proposed our facility in Kansas, we've had a lot of conversations with ICE about that facility passed. So I still think they could act on that one.

Brian Violino

Analyst

Great. Thank you very much.

Damon Hininger

Analyst

Thank you.

Operator

Operator

Thank you. Our next question comes from Ben Briggs from StoneX Financial. Your line is open.

Ben Briggs

Analyst

Hi, guys, good morning and thank you for taking the questions and also congratulations on the quarter.

Damon Hininger

Analyst

Thanks, Ben.

Ben Briggs

Analyst

So the vast majority of mine got asked and answered here, so thank you. But last one I had was, I believe the answer is no. But can you just clarify for me does this share buyback authorization expire? Or would it have to be basically terminated for it to expire?

Damon Hininger

Analyst

Correct. No, it does not expire. It's open ended. I think we gave the 177 million remaining under that authorization and we have not suspended it. What I said in my prepared remarks is we'll kind of slow down the share repurchase until we get better visibility because of the increase in leverage that will come from South Texas. But it is certainly open. We have no restrictions on our ability to buy back stock. Our covenants are well within cushion on our covenants. So if there's opportunities we could act on those opportunities. But short answer to your question is no expiration on that authorization.

Ben Briggs

Analyst

Okay, I got it. And I do see in your release here that you state you, and I think you stated during the scripted portion that you intend to prioritize the use of free cash flow to reduce debt. Is there any authorization that's necessary for you guys to buy back debt? Or is that you can kind of do that at your option?

Damon Hininger

Analyst

Yes, we've had that conversation with our board previously, so we have that option. We speak to them about capital allocation strategies every quarterly board meeting, and we'll be having that discussion in the coming weeks with them again, but I wouldn't expect any restrictions there.

Ben Briggs

Analyst

Great. That's very helpful. Thank you.

Damon Hininger

Analyst

Thank you.

Operator

Operator

Thank you. Our next question comes from Edwin Groshans at Compass Point. Your line is open.

Edwin Groshans

Analyst

Good morning and thank you for taking my questions. You mentioned, I think you said RFI with New Jersey, and I guess there is some state laws there about not having or sponsoring private prisons. So can you just talk about that a little bit? It seems unusual that ICE knowing this, would go out and put out a request for that state.

Damon Hininger

Analyst

Yes, good question. So, yes, let me distinguish here a little bit. So they did, ICE did an RFI earlier this spring for three locations in kind of the mid to – with middle part of the country and the western part of the country, Salt Lake, Chicago, and then South Texas. And so we've participated in an RFI and submitted proposals under that RFI. On a parallel path, ICE is also taking steps to basically do the recompete of a contract that we already actually have in place with ICE in Elizabeth, New Jersey. This is an operation that we've had for almost 30 years. So we've gone through a couple cycles on the recompete of this contract. And I have to say we're really, really proud of this operation. We've got great performance record there and great working relationship with the local folks there in the ICE office. And so this recompeted that contract. There has been obviously some legal action by the State of New Jersey here in the last couple of years challenging the authority of ICE, doing direct contracts with private providers like us. We have prevailed in those cases, most recently, it is still pending litigation. But we do feel like with other legal challenges we've seen during the history of our company around the country that will prevail ultimately. So ICE, knowing all that in the background, they still felt comfortable to go ahead and do the RFP, and again, we'll compete in it. And again, we feel really good with our chance of being a 30-year operator there, but I don't know you'd add to that, Dave.

David Garfinkle

Analyst

Nope. I think you covered it there, too, Damon.

Edwin Groshans

Analyst

All right. Thank you, Damon, and thank you for the clarification on that. I did have a question on the RFI. I think you answered part of it saying that they put out the RFA right after the announcement. They told you that you were closing the South Texas facility, but it also seems a little bit unusual. I was wondering, is there anything to read in relative to the increase in beds to 41,500? Or do you anticipate or hear that ICE maybe looking to alter some of its detention policies, maybe in response to Biden's June 4th proclamation or anything along those lines?

Damon Hininger

Analyst

Yes. Good question. Yes, I wouldn't say generally we're not hearing anything kind of relative to change in policy on detention capacity and kind of what the requirements should be or standards. Those have been pretty consistent here last couple of years. So we're not hearing or seeing anything relative to kind of change of year policy. And again, not necessarily to your question, but relative to the size, again, they'll be able to increase somewhat incrementally, again with the savings with South Texas, but if they go much bigger or larger than that, they'll have to wait until the next fiscal year and what ultimately is appropriate from Congress and signed by the President. But anything else, add to that, Dave?

David Garfinkle

Analyst

No. Unless you were asking about the 41,500 as we've mentioned that includes some funding under fixed price contracts. So the actual people detained will be lower than the 41,500 if they're going to be spending at 41,500. And again, the South Texas should create more capacity to fund additional detention.

Edwin Groshans

Analyst

All right. That's all the questions I have. I appreciate your time. Thank you.

Damon Hininger

Analyst

Thank you.

David Garfinkle

Analyst

Yes, sir. Thank you.

Operator

Operator

Thank you. Our next question comes from [indiscernible]. Your line is now open.

Unidentified Analyst

Analyst

Hey, guys, thanks for taking my question. Really most of my questions have been answered, but I just wanted to dig a bit more into just sort of what happened with South Texas. You guys have always had a really good grasp on the way that the winds are blowing regarding potential changes to facility renewals and non-renewals and keeping us pretty well prepared for those changes. I get obviously what happened with South Texas, but just sort of what happened there to sort of catch us all off guard so much? And do you think, is there really anything else out there that might be like this in the future that could potentially catch us off guard?

Damon Hininger

Analyst

Yes. I appreciate that question. The South Texas facility, again, going back to kind of history, I as I understand it up until 2006, they had never done family detention. And we were, again, the first company they called when they thought about it for the first time and we did a solution in Taylor, Texas, and we did it for about three years. And then again, it was just five years later then we've got a call from the Obama Biden administration about some of the challenges of southwest border, and they want to revisit that policy on family detention. So I think it's been well known that the policy, obviously for that type of solution is going to be driven by the administration and whoever's in the White House. And that policy may change depending on not only the needs or desires of the administration, but also what the challenges are with on the southwest border. And that could be not only just family units, but also potentially on migration patterns, nationalities, gender and whatnot. And with that, ICE has got to be very flexible based on the needs on the southwest border at that moment. So a long way of saying that that's been the case, working with ICE for almost 40 years, they have to be pretty nimble and flexible based on the needs on the southwest border, but also the desires and the priorities of the administration. And with that, we've got to be there kind of lockstep with them to meet those needs based on changing conditions. But anything you'd add to that, Dave?

David Garfinkle

Analyst

Yes. And as far as kind of taken by surprise, the facility was highly utilized right up until the date where we received that notification. So we did not see that coming and furthermore, it is very unusual for ICE to exit contracts in the middle of their term. They always have that right. All of our government partners have cancellation for non-appropriation of funds, in most cases for convenience as well. But with a 95% plus renewal rate, it doesn't happen that often, let alone in the middle of a contract, since this contract even had some term left on it. So it was very surprising. We understand the reasons the budget driven and trying to reallocate those dollars, which we've always known. It's a very expensive contract because of the unique design and the unique set of services that we provide at that facility. So it drove the cost up, but so I understand the reasons but it was unusual. And don't expect any others. I mean, like I said, they have the right to, but it's such an unusual facility that we wouldn't expect any other actions similar to this one.

Unidentified Analyst

Analyst

Okay, perfect. Yes. Thanks so much for taking my question.

Damon Hininger

Analyst

You're welcome. Thank you.

David Garfinkle

Analyst

Yes, sir.

Operator

Operator

Thank you. Our next question comes from M. Marin from Zacks. Your line is open.

M. Marin

Analyst

Thank you. I'll be brief because we've spent a lot of time, obviously, talking about several topics, specifically ICE contracts. So I'm wondering if in the past, in prior calls you've talked about how you've had increased conversations with a number of different perspectives and existing customers across the board, including states and counties. And obviously you just saw you sign a new state contract with the state of Montana. Are you still seeing interest at the same level from those more regional customers or prospective customers?

Damon Hininger

Analyst

Yes. Great question and the short answer is absolutely. So this last year, I mean, we've seen a lot of activity at the state and local level. So Montana, we've talked about on this call, we've seen increased utilization from Idaho, we've seen increased utilization in Georgia, we've seen increased utilization in Colorado. New contract here recently with Wyoming, and then at the local level, Hinds County in Mississippi and Harris County in Texas. So a lot of activity in the last six, eight, 10 months and that activity has continued to be very brisk. We've got a lot of conversations going on again with existing partners, but also a few new ones. And a couple of conversations are actually around activating idle capacity or vacant facilities. And so we continue to see really strong interest from both existing and new partners. I don't think anything you'd add to that, Dave?

David Garfinkle

Analyst

Nothing, Damon? Yes.

M. Marin

Analyst

Well, that's always an important thing for you to consider, is absorbing idle capacity. So those are good conversations, I'm thinking.

Damon Hininger

Analyst

Yes, ma'am.

David Garfinkle

Analyst

Yes. Well, I guess I would add the capital expenditure forecast that we have does include some capital expenditures for a facility because we're running out of big blocks of space. We still have some at a facility in Mississippi that we've been using for our most recent wins, but have to start thinking about which would be our next facility that we activate. So we've allocated some dollars there to make sure we're ready in the event the opportunity presents itself.

M. Marin

Analyst

Okay, thank you. And then last question, which is in terms of being ready for if and when the opportunity presents itself. You talked earlier in the, I believe in your prepared remarks about staffing levels. And I'm not sure I think what you said was you're not quite at the same level as pre-COVID. The guidance calls for some increased staffing, I believe you said, but we did see during certain parts of COVID and then even after COVID, that you were – you were seeing that you had to pay certain incentives, sign on bonuses. We're past that at this point, aren't we?

Damon Hininger

Analyst

Yes. We're past that. You were past that. I'm sorry. Yes. I didn't hear that last part, but, yes, we are past that. We're doing a lot better. I mean, again, I'd say generally, the challenges we had staffing, as I talked to my peers and other companies here in the Nashville business community, I think we were pretty close on having similar challenges. But sitting here today, we still got some work to do but overall we're in a great spot. Our labor markets and almost everywhere we operate has improved pretty dramatically. And so, as we said in our prepared remarks, a lot of the special and unique incentives and programs we had to put in place with, especially like temporary staff, we've been able to wind down that almost virtually down to zero. So we've had a lot of good success on that point. And again, the markets generally where we operate, the labor markets I should say have improved dramatically. But I don't know if you had to...

David Garfinkle

Analyst

Just final point, yes, our guidance does include some increases in staffing at some facilities to make sure we're prepared for any increases in occupancy that come. But certainly the market has kind of normalized on the labor front. But, yes, guidance does contemplate some increases in staff from here.

M. Marin

Analyst

Okay. Thank you very much.

Damon Hininger

Analyst

Thank you, M.

Operator

Operator

Thank you. Our next question comes from Greg from Northland Securities. Your line is open.

Unidentified Analyst

Analyst

Hey, Damon and Dave, thanks for taking the questions. Congrats on the results.

Damon Hininger

Analyst

Thanks Greg.

Unidentified Analyst

Analyst

Much has been answered already, but wanted to, I guess, ask how much do you take out of guidance for the South Texas family residential center this year? And just to get a sense of maybe how the outlook changed X that impact and to get maybe a sense of kind of cadence in the back half?

Damon Hininger

Analyst

Yes. I say we issued the press release giving the notice, we said, I think, was $0.38 to $0.41 on an annual basis. And so I think I quantified in my prepared remarks how much we had in Q2 and in Q3, so that'll be rolling off. A sequential decline from Q2 to Q3 and then no earnings per share out of that contract in Q4, but about half of it or the third quarter.

Unidentified Analyst

Analyst

Yes. Got it. Got it. Great. And just to clarify a previous question. As it relates to the expense structure improvements, did it sound like you kind of characterize expense levels as no longer elevated and then pretty much fully normalized at this point?

Damon Hininger

Analyst

Yes. Pretty darn close, I mean, like I said, we've got a few facilities in a couple markets where it's still a little bit challenged from a labor perspective, but overall, I mean, much lower costs, again with incentives and temporary staff and some other things. Registry nursing was another thing that we had to use during the kind of hike during the pandemic. And all those have come down pretty dramatically here in the last 12, 18 months.

David Garfinkle

Analyst

Yes, I mean, I agree with that. I don't know that we're all the way down yet, but it is pretty much. And the good news is a lot of the incentives that we provided to get us through were temporary. There were shift premiums or, like Damon said, registry nursing that can go away. So they weren't permanent ads to the cost structure.

Unidentified Analyst

Analyst

Got it. Thanks, guys.

David Garfinkle

Analyst

Thank you.

Damon Hininger

Analyst

Thank you so much.

Operator

Operator

Thank you. This concludes our question-and-answer session. I would now like to turn it back to Damon for closing remarks.

Damon Hininger

Analyst

Well, thank you very much. And thank you all for participating in our call today. And let me just say a special thank you to our investors, really grateful for all your support. So we'll go ahead and conclude our call. Enjoy the rest of your day. Thank you.

Operator

Operator

Thank you for your participation in today's conference. This does conclude the program. You may now disconnect.