Joey Hogan
Analyst · Arbor Group.
I'm sorry, I didn't follow the question. Just real quick, we started to go through the conversion was in the first quarter of 2010. So we've had 4 years of transitioning from enterprise to one platform. SRT, it was 2 years after -- 2.5 since the previous company converted. So we had a lot of time between that one and SRT. Overall, relative to the prior ones, it's gone exceptionally well, exceptionally well. And we can go from different metrics, from driver turnover to utilization to service, and you got to focus on those 3 in any conversion, and those 3 are kind of what you're benchmarking on. By the, I would say, the middle of March, it's utilization, we're back to where it was prior to conversion. And so that's good. I mean, if you were struggling with service and things of that nature, you wouldn't get that back. I'm not saying there wasn't heartburn through that change. But so I think that what Richard said is we're through the major items to affect utilization, service and retention. So now the question is things that we identified 6 years ago are the things that we can begin working on in the future, which is any piece of freight that comes through any system, through any means, e-mail, EDI, phone call, whatever, what's the best truck to put on that asset? Any driver call, any driver application, anything whatsoever, what's the best opportunity for that driver? When you're over capacity in certain markets, are you looking across the entire enterprise to service that freight or to help that company? And so the visibility and the collaboration, if you will, goes up dramatically. And that's going to be the thing that we're going to have fun working on going forward now that we've got everybody on one system. Haven't developed -- we know what those items are but, as far as putting timelines in on those, we haven't started that yet. Let's get -- make sure SRT's calm and feeling good. But I would anticipate, in my opinion, late second quarter, early third quarter, we're going to start to develop some pretty aggressive list of items to start talking about to further make the enterprise more efficient on the asset side. And the other thing, too, remember, is the nonasset business is on the same platform, as well. So as -- if the capacity is as tight as it is, which it is, if it's going to continue to be strong, which we believe it will be, the systems to be able to support and throw freight and service freight for your customers transparently goes up exponentially. And I think that helps our nonasset business greatly. Greatly, greatly. And I believe [indiscernible] 6 months is that, that collaboration and that servicing of that freight is going up nicely. So again, the system helps that, be able to take advantage of those things.