William Boor
Analyst · CJS
Welcome, and thank you for joining us today to review our results for the fourth quarter and fiscal year. Reflecting on the year, I went back to last year's call. By the time we reported in May of last year, we were starting to see some positive demand signs. However, the magnitude of the pandemic was increasingly apparent, and it was an incredibly uncertain time. At Cavco, we are already well into the process of implementing policies and approaches to support our employees while safely keeping all of our operations open to support our customers. Nobody could have guessed at what was ahead, and we said on the call that projections and predictions were meaningless. We set clear principles for the path forward, and we remain flexible. We now know that we were in the early stages of a long and very challenging year. To be reporting our 11th straight year of increased revenue and operating earnings with that backdrop is remarkable. And it can only be attributed to the people at Cavco who have persevered and remained extremely committed. That's true for the year and has been demonstrated again in the fourth quarter when the Texas freeze and power outages impacted people across all of our operations. Again, they found ways to quickly open backup even while dealing with their personal challenges due to the unprecedented weather event. The business results speak for themselves, but were only possible through extraordinary and very capable effort. Focusing on a few of the results, we recorded the highest quarterly net revenue in our history. Our manufacturing utilization was approximately 75%. While that's lower than before the pandemic and little constellation given the rapidly growing backlog, it's very good progress in light of persistent labor and supply challenges that have not let up. At times during the quarter, utilization did reach 80% despite significantly less hours worked and the supply inefficiencies we've discussed before. Backlogs were up again this quarter, growing $131 million to $603 million. That equates to approximately 32 to 34 weeks. While we need to keep pushing to produce more than the extraordinary order rates that are driving those backlogs, order rates were up 50% over last year's fourth quarter and 40% for the year. These incremental orders account for about 85% of the backlog growth this year. After a dip in forest product costs in October and November, which favorably impacted our fourth quarter margins, supply costs escalated rapidly. For example, orient strand board was up 275% over the past year and 48% from the start to the end of the fourth quarter. As we've worked to increase inventories where possible to address supply risk, we expect a lag in our manufacturing margins, whereby cost of goods sold will continue to drift up even after spot markets hopefully peak and decline. The bottom line here is that I feel we've done a good job keeping up with input costs, and I expect gross margins will be moving around a bit from quarter-to-quarter due to this lag in material costs hitting cost of goods sold and the wild changes in input costs that we've seen. Our retail operations continue to perform very well. Like other MH retailers, if they could get more homes, they could sell them. They have done a great job adjusting to the dynamics of the past year, which has been an emphasis on e-leads and phone-ups during the bulk of the year when walk-ins were down. It's been a consistent story of higher conversion rates, which means people are out to buy not just shop. Traffic and sales continue to follow a seasonal pattern, but at a significantly higher level than in recent years. Regarding financial services, I want to specifically recognize the outstanding job done by our people at Standard Casualty, who responded remarkably to the February Texas freeze, which was in their customers' time of need. This tremendous commitment had made a huge difference for many impacted homeowners. Claims from that event exceeded our reinsurance limit of $2 million. Despite this, financial services had a strong quarter and year, with gross profit up 84% and 12%, respectively. As Paul will explain, the quarterly comparison was to last year's period when we had some CountryPlace mortgage valuation adjustments and loan loss assumption changes, resulting from the late March market disruptions. Regardless of performance in both, lending and insurance was strong. In the broader housing picture, the homebuilding industry is only touching the level of new unit starts needed to balance household formations, with supply and labor constraints the country's pent-up demand for units from a decade of under building is not yet being worked down. While we know there will be cycles driven by interest rates and other macroeconomic drivers, there is a tremendous need for more affordable housing. Beyond the past year's challenges and our need to focus on delivering strong results, we stayed focused on the long term as well. Our strategy of investing in our plants, seeking acquisitions and new growth opportunities and investing in our people was not paused by the pandemic. As one example, during the quarter, we announced the purchase and development of a new park model facility in Glendale, Arizona, it will increase capacity for park model customers and also increase our HUD capacity because it frees up the second line in our Goodyear plant. That project is on schedule to open later this year. We're investing in improvements to our plants that will increase productivity and improve the workplace for our coworkers. And we're committing ourselves to training and career programs that will pay off in retention and skills improvement. These are the fundamentals that will enable Cavco to produce more homes and have a bigger impact on affordable housing. With that, I'll turn it over to Paul to discuss the financial results in more detail.