Richard Hickson
Analyst · SunTrust. Please go ahead
Thanks Colin. Good morning everyone. I'll begin with a quick review of our first quarter performance. Similar to prior quarters, our portfolio is performing extraordinarily well as the pandemic arrived.Our team completed over 475,000 square feet of leasing in the first quarter, 73% of which were new and expansion leases. Rent growth was noticeably strong with second-generation net rents increasing 14.3% on a cash basis.Net effective rents for the quarter came in at $25.01 per square foot, a level surpassed in only two other quarters since 2017. We also ended the quarter at 93.3% leased with in place gross rents at a record $39.29 per square foot. Our same-property portfolio increased to 94.8% leased as of quarter end.However, as we all know the favorable market backdrop present for much of the first quarter is now a backdrop of distinct uncertainty. With the arrival of COVID-19, market activity substantially cooled. And our sense is the majority of our current leasing activity is mission-critical in nature.Despite the new market backdrop, it is interesting to note that 28% of our first quarter leasing activity was signed in March amid the onset of the pandemic. Additionally, we signed 133,000 square feet of leases in April, including a 74,000 square foot new lease with a leading global law firm at Colorado Tower in Austin.This new customer will occupy space currently leased by Parsley Energy with planned phased commitments starting in early 2021. This new long-term lease represents a significant rent roll-up, while at the same time reducing our energy exposure which I will talk about later. Our signed April activity excludes any lease amendments precipitated by the pandemic and saw second-generation net rents increase 16.8% on a cash basis.With regard to ongoing leasing activity our lease and negotiation pipeline has seen some erosion, but remain squarely in line with our latest 12 month average. Our earlier-stage leasing pipeline is decidedly less active however given the various shelter-in-place orders but there is still some tour and proposal activity happening.In general, to-date we have observed more leasing decisions being delayed rather than canceled. The bottom-line, it is still too early to tell the full extent of the impact of this demand shock.As it relates to our development pipeline, our construction activity has continued largely uninterrupted in all of our markets with a small setback in Austin measured in days and our active development pipeline is well-leased, on time, and on budget.I also want to share some other insights beyond our leasing and construction activity in an effort to give you a more comprehensive view into our current positioning and real-time business activity.First, some commentary on the quality of our revenue and customers. As you might expect, we estimate about 93% of our annual revenue is contractual rent for office and retail space.Cousins has limited exposure to non-contractual revenue with transient parking as our largest exposure. Our total parking revenue is about 7% of revenue with transient parking representing about 20% of that or 1.4% of total revenue. Our customer base is well diversified across many industries with an average office customer size of approximately 22,000 square feet.Our largest industry exposure is to technology at almost 19% which is a leading growth sector heading into this crisis and is generally expected to be a leader coming out.Our exposure to more economically-sensitive users like retailers and flexible office providers is only 1.7% and 1.8% of annualized rent respectively. Additionally, we have two medical office buildings in Atlanta that total 339,000 square feet at share and represent 2% of annualized rent at share.Some of the smaller practices in these medical assets to perform elective procedures have seen some temporary disruption, but these properties are generally anchored by large hospital customers with much deeper resources. Our top 20 office customers which represent nearly one-third of our annualized rent are an impressive group. For one, the General Services Administration is a top 20 customer.Of the remaining 19, 16 are public or are a major subsidiary of a public company and 13 are currently investment-grade according to S&P or Moody's. We have one law firm in our top 20 customer list McGuirewoods which is a well-regarded Am Law 50 firm.Given the state of the energy industry, I want to dive deeper into our energy and utilities customer base. While this segment represents 5.8% of our annualized rent from a practical perspective we view this to be only 3.7%.Now, for some details. Of our approximately 900 customers portfolio-wide, fewer than 30 operate directly in the energy sector. Of these the three largest by a wide margin are Ovintiv USA formerly Encana in Dallas; Apache Corporation in Houston; and Parsley Energy in Austin. Together those three account for 67% of our energy exposure.Ovintiv and Apache are currently investment-grade rated by either S&P or Moody's and all three are highly sophisticated have critical mass are well capitalized relative to peers and we feel are well positioned to weather this current environment.Another critical dynamic of note is that long before this pandemic, Ovintiv sub-leased 80% of its 319,000 leased square feet at Legacy Union One in Dallas to non-energy companies. The Ovintiv non-energy sub-leases and the pending giveback of 74,000 square feet by Parsley Energy at Colorado Tower are why we view our true energy industry exposure to be only 3.7%.I would also like to touch on the durability of our rent revenue, namely as of the end of the first quarter only 4.5% of our portfolio contractual rent was scheduled to expire during the balance of 2020 and only 21.4% is scheduled to expire through 2022. We are reassured by this lower cumulative expiration schedule in the coming years and as always our team is laser-focused on converting explorations to signed renewals.I'll now turn to April rent collections. I'm pleased to report that as of today 95% of our customers overall have paid April rent charges. Not surprisingly some customer segments are lagging, specifically our retailers stand at 33% paid; our flexible office providers at 75% paid; and our medical office customers at 90% paid. Most importantly though, 96% of our office customers paid April rent and 100% of our top 20 customers paid April rent. I would also note that 99% of our energy customers paid April rent.These numbers do not reflect the impact of any rent relief amendments completed to-date or any application of security deposits. We attribute these encouraging numbers to great customers and our hard-working operating team.With that said, collections in the coming months could potentially be more challenging than April, as the full economic impact of this health crisis comes into view. We have not been immune to rent relief requests, which have spanned a variety of industries as well as customer types and sizes. We have received requests from the majority of our retailer and flexible office provider population and from a much lower proportion of our traditional office customers.Early on, we intentionally and proactively began working with nearly all of our retail customers on rent relief and that effort has been successful so far. On the office side, we are being very selective and entertaining requests, appropriately scrutinizing each customer's financial situation and crafting our approach based on our determination of need, credit risk and existing lease terms. This is not a one size fits all game and we are approaching each request based on its merits.Outcomes will range from a near-term bridge abatement in exchange for either, one, a medium-term payback; two, an extension of term; three, removal of customer lease rights or options; or four, a combination of any of these. As Colin said, our sense is the current environment is also likely to provide compelling opportunities to create long-term value by proactively renewing select customers early. However, by doing so, we may pull forward renewal-related rent abatement and further impact near-term cash operating income.Finally, I would like to discuss our property level operations. Throughout this pandemic, all of our properties have remained open, with prudent adjustments to our security, access, visitor and cleaning protocols. Our operations team has performed at the highest level, adjusting staffing to reflect distancing guidelines and daily priorities to meet the demands of each day all the while keeping safe.Throughout this crisis, we have sought to reduce energy consumption given our low physical occupancy. And in addition, with low occupancy we have seized on the opportunity to perform preventive and other critical maintenance in a time when it will have minimal disruption to our customers.While we know we are using less energy for the time being, and we expect the property tax environment should be more favorable than in prior years. We feel there are still too many unknowns to reasonably quantify the potential operating expense savings for the full year. Our operations team has also been intently focused on finalizing a comprehensive operational plan for the anticipated return to full occupancy in our buildings.And finally, depending on how economic conditions evolve, we have charted a course for how we may delay or reduce building capital expenditures without impacting leasing, the quality of our properties or our customer service.Before I hand off to Gregg, I want to say how proud I am of the Cousins team and the way our teammates across the entire company have responded to this pandemic. They have more than risen to the occasion and demonstrated great poise, competence, ingenuity and an unwavering focus on providing great support and service to our customers and to each other.I'm inspired by the fact that our team will emerge from this pandemic stronger, closer, more resilient and with invaluable perspective. Gregg?