Melvin Payne
Analyst · Barrington Research
Thank you very much, Chris. I would like to apologize in advance to all of you on the call for the length of the call. As I know, many of you are busy with other calls, reports, et cetera, and must allocate your time wisely, as do we. But if you have to leave the call early, I highly encourage you to circle back and listen to the replay or get a printed copy of the call, which would be available on our website. There will be a lot of substance on this call, as we are considering it along with our press release as a new beginning for how we discuss, present and report the performance of our company. With me today are Dave DeCarlo, Vice Chairman and President, who will provide an update on our acquisition strategy and the industry landscape as well as Viki Blinderman and Ben Brink, Co-CFOs. Ben and Viki will be alternating our calls. So since Viki handled the last call, Ben will provide color on our record financial performance for the three and nine months ending September 30, 2015. Then we will cover the nine areas that we believe public investors would like to have clarified for the future, all of which we listed in our press release. To start off, I'll provide a historical perspective on Carriage's evolution to this plan. As such, historical knowledge is absolutely vital to understand, if you are a long-term investor, wondering whether for Carriage as a shareholder value creation platform, the best is yet to come. As the Co-Founder of Carriage in '91 and the only CEO we've ever had, my dream and vision for Carriage, which is captured in our mission statement and five guiding principles, was to build a high-performance culture company, populated by high-performance 4E leaders and employees that just happen to be in the funeral and cemetery industry. Beginning in 2003, we created a highly innovative new business model and a framework for operating and consolidating the funeral and cemetery industry that evolved through utilization of simple high-performance culture concepts over the next eight years into the being the best idea that Carriage is today. So at the end of '11, we launched Carriage Services 2012 - A New BEGINNING!, which was the first year of a five-year timeframe themed Carriage Good To Great Journey. The annual theme for this fourth year of our Good to Great Journey is high performance through passion and partnership. It should be obvious to many of you by now that our 4E leaders and employees across the company are in complete alignment with that original dream and are creating the Being The Best, good to great vision with our high and sustainable performance, as reflected by our 2015 three and nine months performance ending September 30. This is important, what I'm about to say. Please notice that on the first page of our press release, there is only one brief mention of our funeral and cemetery segments. Otherwise, you would not know what industry we are in. As the entire first page is about the financial results of what our high-performance leaders and employees have achieved this year by outstanding execution of our standards operating model. Our standards operating models for both funeral homes and cemeteries were designed in 2003, around our fifth guiding principle, related to decentralized decision making on local managing partners of each business to achieve high and sustainable operating and financial performance standards that do not change with the passage of time. I will have the honor, consistent with our tradition, of calling out by name at the end of this call 14 managing partners and support team leaders that were Carriage high-performance heroes in the third quarter. I learnt by working with world-class leaders, visionaries and innovators in the late 1970s and the mid-to-late 1980s, that words in the form of ideas, concepts, high-performance standards, recognition, mission, vision and guiding and principles matter greatly; the people with exceptional talent, especially those who are part of high-performance teams. This historical experience and insight laid the leadership foundation for the creation over the last 12 years of what we refer to now as Carriage's high-performance culture. It took many, many years for us to get all the linkages within our high-performance culture framework working extraordinarily well most of the time. We had to focus relentlessly on getting the right people on the enterprise bus, while acting decisively to get the wrong people off the bus. Then make sure that the right people were in the right seats on the bus, before we could produce high and sustainable operating and financial performance in our portfolio of businesses across the country, supported effectively yet efficiently by our operational and support teams. At this point, in my comments, I'm giving everyone on this call a heads up, as the next four sentences are the deepest, most relevant takeaways, as to why Carriage has become a superior value creation investment platform. It is because the leadership and people, qualitative elements of Carriage's high-performance culture, are driving a historically high and trending higher quantitative results overtime, which notably are no longer highly correlated to whether we make frequent acquisitions, just the right ones; or to when baby boomers start to die; or as much as in the past to short-term uncontrollable vagaries of our industry such as death rates, timing and degree of the flu season, cremation versus burial mix trends, quarterly seasonality, economic cycles, market cycles and volatility, et cetera, et cetera, et cetera. After 24 years, we have reached a unique position for our company and our industry, as reflected by our nine month adjusted consolidated EBITDA margin of 29.5%, which we have been defining for a long time as our approximate cash earning power, and we have changed it now to our sweet spot sustainable cash earning power. This nine month 29.5% margin compares to a company all-time high of 27.3% for the full year '14. And while we had set an internal stretch goal of achieving a normalized and sustainable adjusted consolidated EBITDA margin of 30% by the end of 2016, a margin never before reached in the history of deathcare consolidation by any mature deathcare consolidation company using current accounting methodology. We have almost reached this good to great milestone this year, much sooner than we could have predicted even at the beginning of the year. I am therefore incredibly honored to take this opportunity to personally dedicate our remarkable third quarter and year-to-date Good To Great performance and sweet spot earning power milestone to the Richard Rainwater, a legendary entrepreneurial investor from Fort Worth, who died at age 71 on September 27 2015 from a rare neurodegenerative disease. I worked with Richard in the mid-80s over a four year period on various projects and transaction strategies, first while I was at Wedge Group and he ran Bass Inc, and later starting in 1986 when he formed Rainwater Inc and I launched my entrepreneurial career without a safety net, but with his very strong encouragement. I was inspired by the brilliance and the boldness of his ideas, including his appetite for contrarian industry cycle risk strategies, but most of all, by his innovative and collaborative style of surrounding himself with mostly young, like-minded entrepreneurial talent and leaders. In August of 14, after learning of his incurable illness, I wrote Richard a letter requesting a visit with him in order to express to him personally my thanks for the wonderfully positive and transformative impact that he had on my life and career, as he had on so many others. I was able to visit with Richard, his son Todd and a small administrative and medical support team in Fort Worth on September 30, 2014, for a private meeting and a lunch afterwards. I expressed sitting in front of him, at his desk, my sincere gratitude for having been infected with the Richard Rainwater big idea way of thinking that has evolved within Carriage, since 1991 into Being The Best, Good To Great vision of Carriage, a journey of a lifetime that will never be finished. Richard responded to my personal note of gratitude and to my gift of our 2013 Good To Great Annual Report cover and shareholder letter by giving me a five minute man hug, because his disease prevented a verbal response. I will forever cherish my relationship memories of Richard Rainwater, as well as my last visit with him. With his background about the evolution of the idea of Carriage, as a high-performance culture entrepreneurial company, it just happens to be in the funeral and cemetery industry. I have some wonderful news for existing and prospective long-term investors. The high-performance culture concepts that today comprise Carriage are aligned with an owned 100% by the nine remaining members of our operations and strategic growth leadership team, including seven younger members who are like-minded entrepreneurial leaders yearning for learning and learning fast. And we'll ensure that the continuation of Carriage's never ending Good To Great journey is not dependent on me or Dave even being here. Although, we certainly have no intention or desire not to be here, because it's just so much fun to be on the playing field for these young leaders and our Carriage army of 4E operating sales and Houston Support leaders and employees across the company. That said, I would now like to turn the call over to Ben Brink to review our amazing performance numbers, which are so good, they would have made even Richard Rainwater, a math guy jump for joy. Ben?