Victor Dellovo
Analyst · Segren Investments
Thanks, Michael, and good morning, everyone. I believe our team performed well during the fiscal second quarter. The results were better than we had contemplated entering the quarter, and I believe the trend in the underlying business is a positive long-term indicator for CSPI. We reported solid results across many of our key performance indicators, including sales of $12 million. Service revenue grew 21% compared to a year-ago second quarter.
Backlog as of March 31 was $17.3 million compared to $7.8 million a year ago. And our disciplined approach enabled us to expand gross margins once again. This quarter, the gross margins were up 4% over the prior year and was a major factor behind us generating a profit of $0.03 per diluted share. We achieved these results despite many of our challenges that have been referenced on prior calls during the past year, such as supply chain and wage inflation.
Let me review these with you before I share the results of the quarter. First, the global supply chain is disrupting our ability to receive components and deliver finished goods to our customers. However, I want to stress that the interest and demand for our products and services have never been higher as evidenced by our backlog. We believe our backlog represents a substantial undervalued asset. Our team is quite proud that we have not lost a single order in the backlog. Unfortunately, the supply chain issue is not going to be resolved quickly, and in fact, signs point to it becoming worse than before. It gets better.
Second, we are also managing the effects of a tight labor market, which, in our case, has caused us to adjust wages to retain staff and help recruit new employees. Florida remains one of the hottest job markets in the U.S., and with unemployment rates of 3.2%, the scales are tilted to its high-skilled personnel. While the labor market was tight even prior to the pandemic, businesses were forced to transform and adapt quickly to the new environment. And even now the pandemic is continuing to ease, these businesses are continuing with their investments in IT implementations.
A report from Gartner shows 58% of the IT leaders report either an increase or a planned increase in emerging technology investments. This is a double-edged sword in that it hurts us because we're all competing for the same talent, so we're spending nearly $100,000 for the 6 months ending 3/31/22 on recruiters to help fill the staff needs to meet the demand, which at this point is a necessity due to the continued growth of MSP business. However, we also bank from the lack of customers' in-house IT professionals, which drive customers to CSPI because we have the people to meet their needs.
Third, people choosing to work from home even though the pandemic is easing and the employers are welcoming employees back to the office is forcing our team to adopt a go-to-market strategy. Prior to the pandemic, our teams are engaging with customers in person and these multiple touch points along with industry conferences were highly important in generating sales. I believe we have successfully adjusted our business model to account for these dynamics. And I can say this with the most confidence because our primary goal pre and post pandemic has been achieved. That goal is to migrate to higher-margin products and services, allowing us to report a solid gross margin of 35% for the second fiscal quarter, considerably higher compared to a year-ago gross margin despite the lower revenue year-over-year.
Our Technology Solution, or TS business, generated revenue of $10.9 million in the fiscal second quarter. This exceeded our internal plans by a wide margin while the backlog remained strong. Approximately 75% of the backlog is this business, which has proven to be a reliable indicator of the future revenue performance due to high conversion rate. Our managed service practice, or MSP, is a consistent, strong and reliable performer. We're not expecting this to slow down anytime soon. In fact, the same dynamic accelerating MSP growth are expecting to be around for the foreseeable future.
The continued growth of cloud technology; advanced cybersecurity threats, which have been experienced over the past 2 years as business went virtual; the shortage of IT talent, which I mentioned earlier; reduced IT budgets and organizational infrastructures to drive business growth are causing businesses, large and small, to outsource IT projects. According to MarketsandMarkets, a market research firm that estimates the global managed service market is expected to grow to $300 billion by 2025.
Additionally, our cloud business also remains consistently strong, with our professional services closing deals and growing the pipeline. All MSP and cloud revenue is on MRR, monthly recurring revenue, under multiyear contracts and contributes heavily to the bottom line. I truly believe this consistent and stable business is not being reflected in the stock price.
Regarding UCaaS, growing this business remains a methodical process. Very similar to the building the MSP practice, I believe we are demonstrating steady improvements each quarter, and I believe this progress is getting us closer and closer to our desired outcome. As you recall, we launched UCaaS offering just prior to the pandemic and has been expecting to meet customers in person. It took us a while to readjust our approach and expectations. However, I believe these added wins and broader name recognition is going to create an upswell of interest. I believe the team is on top of things, and I expect greater achievements in the coming quarters as we get more wins under our belt.
Regarding the High-Performance Products, or HPP division, we reported revenue of $1.1 million and continue to build a multimillion-dollar backlog as the supply chain issues are hindering our revenue growth. Myricom continues to perform well. However, most of the expected royalty revenues related to the E-2D program was pushed out to the second half of fiscal 2022 due to the customers restructuring its business. We are experiencing more and more interest in ARIA as we sign new customers in the quarter, and we remain bullish on the long-term contribution.
The monthly income being generated is encouraging and the growing pipeline raises my enthusiasm. In addition to benefiting from a shortened sales cycle compared to when we initially launched ARIA, we are looking to hire 2 additional internal sales reps to pursue mid-market accounts to build market share.
To summarize, we reported a better-than-expected fiscal second quarter. This performance is consistent with our business plan to generate higher margins and profits. We have met the many challenges these past 2 years in the value-added solutions that position us for the future success. We also continue to attract talent despite the tight labor markets because we offer them opportunities for growth and success. We are in a rising sector that is expected to outpace many other industries for the foreseeable future. We have the products and services to achieve our own ambitious goals.
During the pandemic, we ensured our team was equipped with the tools to succeed in a safe and healthy environment. Our execution is generating returns that is enabling CSPI to buy back shares as we repurchased nearly 13,000 shares on an average cost of $7.51 per share, which I truly feel the stock is undervalued and does not reflect the many positive things we are doing and can potentially achieve in the coming quarters.
With that, I will now ask Gary to provide a brief overview on the fiscal second quarter financial performance. Gary?