Andy Florance
Analyst · Stephens, one moment
Thank you for joining us today on our third quarter earnings call. The strong momentum we created in the first half of 2017 continued at an exceptionally strong pace into the third quarter of 2017. Year-over-year and sequential growth was excellent across the board. On a year-over-year basis, in the third quarter, our revenue growth accelerated to 16%, net income grew 48%, and EBITDA increased 26%. Sequentially, all three of our major revenue-by-services categories grew faster in the third quarter compared to the second quarter of this year. Our margins also rapidly expanded as adjusted EBITDA margin grew to 34%, up 1,100 basis points in the third quarter from 23% in the second quarter of 2017. Company-wide net bookings in the third quarter were up 31% year-over-year to $34 million, continuing an outstanding year in sales. Earlier this month, we completed the integration of LoopNet and CoStar, and our sales force began converting the LoopNet info users to CoStar users. I believe that based on results so far during the fourth quarter, the outlook for strong sales performance ahead is excellent. I'll have much more on this later. Overall, I believe we will see continued positive momentum during the rest of 2017, into 2018 and beyond. I'm truly amazed at the dedication and execution of the 3,600 CoStar professionals who have made us the number one platform in commercial real estate information and marketplaces. We are committed to constantly improving and building upon our prior successes to ensure that we continue to exceed client and investor expectations. In early October, we successfully completed an important secondary offering. Net proceeds in that share offering were $833 million. We restructured our credit facility, extending the term five years and increasing the size of the revolver to 750 million. And we pre-paid our outstanding term loan in full. Our cash balance today is 1,172,000,000, give or take a few dollars. We also have approximately 1.5 billion of buying power with our balance sheet. We believe we're in the perfect position with the utmost flexibility to move on the right deals when opportunities emerge. I want to thank everyone who made time in their schedules to meet with our management team on the roadshow. It was great to get on the road and discuss CoStar with many of our longtime and recent investors as well as many more considering investing in our company. I always value the insights that we glean on the road. To help build the best screens for our future deals, we recently asked Andre Benjamin, a former sell-side analyst with Goldman Sachs, to join us here at CoStar. I'm happy to say he joined us just this Monday. Andre covered CoStar from 2014 to early this year. Andre will work with Frank Carchedi and our Mergers & Acquisitions team, building, tracking and analyzing our list of opportunities. Completing the integration of LoopNet and CoStar databases and building a go-forward-product strategy is one of the largest and most complex projects we've ever completed. These were two massive databases with decades of information. This was an impressive feat pulled off nearly flawlessly by the teams of Frank Simuro, our Chief Technology Officer; and Lisa Ruggles, our SVP of Global Research. Close to 2,000 CoStar people worked hard for years to make this happen. Now one database will power LoopNet and CoStar with the immediate benefit of higher-quality data on LoopNet and even more comprehensive coverage by CoStar. There will never be a listing in LoopNet that's not in CoStar. With the integration done, we are moving full force into our second cross-selling and up-selling phase with LoopNet and CoStar. The first phase occurred from 2012 when we completed the LoopNet acquisition until 2015. In that first phase, we converted 28,000 LoopNet users to CoStar, generating 80 million of net new sales. We achieved that strong sales performance despite a number of significant obstacles. Back then, the databases were not integrated, and while CoStar had more content than LoopNet, LoopNet often had some content that was not in CoStar. LoopNet used to have hundreds of thousands of free listings, providing a significant product substitution effect. Without integration, it was difficult to show prospects the clear differences between the databases. In the first phase, we continued to sell the lower-end LoopNet information product via e-commerce and it created a headwind to the up-sell effort. The second phase should be dramatically more powerful. Now CoStar powers the LoopNet database, so there're always twice as many listings in CoStar. If you count the fields and records advantage CoStar offers over LoopNet, there is 1,000 times the content in CoStar. Only CoStar offers information on fully leased properties. This is valuable information because these are the buildings brokers want to win new listings in. Only CoStar provides information on millions of tenants, which are prospects for both brokers and owners. Only CoStar offers information on millions of comparable sales and leases used to value properties. Only CoStar offers statistics, analytics and forecasting. As of this month, we no longer offer new subscriptions to LoopNet Premium Search or Property Facts and Property COMPS so there's no competition or headwind to CoStar from this low-end products. Best of all, with a fully integrated back end, we can readily show prospects the CoStar advantage in every search. Over the past few months, we sent marketing letters and pieces to over hundreds of thousands of active market participants, advising them of the important changes occurring in LoopNet and CoStar. We told them how we've optimized LoopNet to be a tool for commercial owners and brokers, marketing tenants, investors and end users. We explained that CoStar is optimized to give professionals a huge information advantage, making them the most informed one in the room. The letters, marketing pieces and end-product digital marketing is working. We have received thousands of inbound leads from commercial professionals wanting to learn more over the past two weeks. These leads supplement a list of about 100,000 LoopNet Premium Searchers or head researchers that we will focus on intensely over the next few years as our best up-sell prospects. This is a vast pool of potential revenue for us that we believe is in the hundreds of millions of dollars. I've anxiously awaited this integration for years, the earliest results are in, and they're fantastic. The first weeks have been nothing short of amazing for sales. We are out-of-the-box very strong and quick. Last week, I was meeting with various regional sales VPs getting status updates. Separately, two of them told me that what really got their attention was that our sales reps were now literally running in the halls. They had so many deals coming in, they did not have time to walk and they're now running. That sounds good to me. Multiple VPs said that the middle of the month feels like the fast-paced typically only seen in the last two days of the month. We are closing at an astounding rate much faster than a typical sales cycle. It's not uncommon for 50% of the monthly deals to close in the last five days of the month. We still have a week of selling left in October, and many reps have already exceeded their quota for the month. We believe we are on our way to an all-time best month in information sales in October. Our pipelines are already filling up for November. As of last night, in a little over two weeks, we've generated over 622 LoopNet up-seller cross-sell deals worth $2.7 million in net new bookings. You'll notice that's up hundred or so from yesterday's press release. 474 of these up-sells were from LoopNet to CoStar. 148 were cross sales of LoopNet marketing. For the up-sells from LoopNet to CoStar, the average client had been paying 80 a month for LoopNet. After upgrading to CoStar, the average client began paying 470 per month or almost 6 times more. Remember that LoopNet was sold as an individual license, and CoStar was sold as an enterprise license. So often under the new agreements, there are more licenses being sold to the same company, and more people using it. This is similar to the large up-sells we achieved in the previous phase, but the volumes are higher. We are seeing large deals closing at an incredibly fast pace. Typically 1,000 a month CoStar annual contract requires several meetings over several weeks or months. Many of these recent deals are closing on the spot or within 24 hours. A lot of these deals are national data deals for CoStar Suite, and we're converting individual brokers, who are using Premium Searcher for national data at 470 a month to CoStar National Suite data at 1,395 per month. Others are taking CoStar Suite at the state and multi-market levels at 995 a month or 695 a month, respectively. It's an early indication of what I've always believed. If you demonstrate the value of the information analytics, professionals will pay for it. It's not about the price; it's about the value that they can create. Our clients can leverage our products and generate great returns for the investments they make into CoStar. We're also starting to see combination sales of LoopNet and CoStar as shops are starting to see the benefits of using both of these very complementary service platforms. In Winston-Salem, Meridian Realty Brokerage had 11 users with an unlimited LoopNet Premium Lister plan at 940 a month. We were able to up-sell them to a company listing plan with a defined number of listings on LoopNet, and they've added a CoStar Suite subscription for a total increase of $3,700 a month. MoSingTel telling was that the principal decision-maker at the firm had been following the Xceligent case and made the comment, if I had been doing the business with Xceligent, I would have ceased my contract with them immediately. We have had many examples of customers who told us that they were trying to cobble together a cheap combination of LoopNet Premium Searcher and Xceligent. Now that they know everything from LoopNet is definitely in CoStar, they're buying a CoStar subscription and canceling Xceligent. Many don't even need a demo, they just say, send the contract over. We are meeting and re-signing former CoStar clients that we lost to lesser alternative information solutions. For example, we contacted a former client in Florida that used our CoStar Express product for 11 years. They switched to LoopNet Premium Searcher at $80 a month, and for the past 11 years, we repeatedly contacted them, try to resell them, they kept turning us down. Now with the integration, they moved quickly to a 695 regional deal in just 10 days after conversion period. Longtime broker holdouts are coming over in days to large contracts. We're getting into the door of shops that previously said no for years. In Reno, Nevada, we picked up a broker group that was a longtime holdout that relied on Premium Searcher at 90 a month. They signed up for 1,650 a month and cited the integrated back-end database as the reason they wanted to move over. Another new conversion came in at 1,365 per month in Salt Lake City. We picked up a small investor in Columbia, South Carolina for 815 a month contractor -- contract after years of them using Premium Searcher at $80 a month. Sales are not just coming from up-selling paying customers; free LoopNet searchers are converting all over the country. We signed on a new annual CoStar subscription in Dallas for 800 a month and one in Houston for 795. We're also seeing significant upsells at a legacy unlimited listing plans at LoopNet to larger defined plans. We added net new sales of 1,100 per month on a deal in El Paso and one for 2,000 in Houston. Several of our Regional Vice Presidents have commented how this feels like the heady days of early 2012 when we were doing the first LoopNet conversion. Others harken back the momentum that we had in March of 2015 for the big Apartments.com launch when we saw some of our best sales months ever. Customers are also extremely engaged. Because of our marketing outreach, they were well informed. We are hearing stories across the country of how we made it very clear about what LoopNet and CoStar brands deliver. It starts with a strong, simple message. CoStar's an information system and LoopNet is a marketing solution used for lead generation. We have clearly defined how each one should be used and give strong cases why a professional needs both. Our field sales reps are reporting that the industry has been well-prepped and brokers have been expecting a change. What is most encouraging is that the clarity on the service offerings is making things crystal clear for the market. To reinforce that CoStar is the information service, we have added a locked pin result feature in the LoopNet search results. We know who the heavy searchers are, and when they search in LoopNet, the results will show all the listings they do not have authorization to see as a locked pin. Those that are locked are available with a CoStar subscription. This makes the CoStar advantage visually obvious. We also deliver a pop-up digital marketing to the heavy searchers when they see the locked pins. They are receiving testimonials, stats and videos with their search results. Many brokers who thought LoopNet information was good enough are now seeing the tremendous upside to having a CoStar information subscription. Beginning in the first quarter of 2018, we expect to add an e-commerce capability to this locked pin comparison feature. Heavy searchers will be able to immediately sign up for a CoStar Suite subscription online. This is the first time that we'll be introducing e-commerce sales at CoStar, which I believe will become another strong sales channel for us. As you might have been able to glean, I am pleased with our initial sales results coming out of the gate and look forward to speaking to you about our fourth quarter results in February, when we'll have a much larger sample and more information on how we're doing. These are still early returns. This month, the CoStar-LoopNet integration brought another important advance. We launched our new listing manager interface, which give brokers greater flexibility and access in managing the listings in CoStar and LoopNet, and we're getting very positive feedback from brokers who began using it. Anyone with a listing in commercial real estate, once vetted, will be able to access our listing manager. These professionals will be able to manage all of their listings in real time online, increasing the update frequency in our database, which improves the quality of our data. With a single entry, they'll be able to make changes all at once for all CoStar sites, including CoStar, LoopNet, CityFeet and Showcase. This should allow us to control our research costs as well. In our dashboard, clients will also be able to track the listing performance of their listings on CoStar and all of our marketing sites, including performance metrics such as views and search activity. They can even upgrade their advertising exposure across all of our sites with an enhanced tab that is larger and sorts higher in the search results. Now that we're strongly positioning LoopNet as the pure marketing brand, I believe we have an even larger opportunity with LoopNet. Today, we have approximately 300,000 paid listings on LoopNet, CoStar has 1.1 million active listings for sale or lease. This means there's nearly 1 million listings that are not yet advertised on LoopNet. In addition to more listings, there's also upside in offering differentiated advertising opportunities to LoopNet advertisers. Turning to the multi-family side in Apartments.com, Apartment Finder and the like. In multi-family, our net new bookings in the third quarter of 2017 continued to be very strong, with a 43% increase year-over-year versus the third quarter of 2016. We believe we've built the best user experience in the market, helping millions of people find new homes in our Apartments.com network. Better user experience, deeper content, effective SEO strategies and great marketing is consistently driving huge traffic growth, an advantage to the Apartments.com network, and it's positively impacting these sales results. Our acquisition of ForRent has not closed and remains in the HSR process with the Federal Trade Commission. We believe that it's obviously clear that there is very robust competition in the apartment marketing industry, and this deal should receive approval. Our initial filing was slightly delayed with the FTC. During the acquisition, we used the codeword Tidewater for ForRent because it's headquartered in the Tidewater area of Virginia, down in the Norfolk. Tidewater was in the memo entry of the check we submitted to the FTC for the Hart-Scott-Rodino filing fee. Unknown to us, there's an Iranian company with Tidewater in its name that has known terrorist affiliations. This caused our checks to the Treasury Department to be flagged and mysteriously disappear with no explanation. Took a while to figure out. Crazy, but true. We resolved that issue at the end of the first 30-day period. The FTC agreed that withdrawing and refiling our HSR paperwork in order to give them additional time to complete the review of the deal would be beneficial, and we've done that. We expect our pending acquisition of ForRent.com will further add to the positive renter experience we deliver to millions of renters and will bring large efficiency gains and greater value to our advertisers. We are working through the regulatory review process at this time, and we continue to expect a fourth quarter close of this acquisition. It's not a great idea to take a lot of Q&A on legal issues. Overall, we are very pleased with the tremendous progress we have made in the multi-family space in the past three years. We still have a long way to go and believe this is a multibillion-dollar opportunity since we currently have less than 10% of the apartment buildings that are 5 units or bigger in the United States paying for advertising on our site. CoStar Real Estate Manager, an important product of ours, provides market-leading real estate management software to retailers and global companies. FASB accounting rules are always changing and beginning in 2019, public companies must begin filing revised financial statements to account for leases under FASB ASC 842. In particular, the new standards require companies to include the value of practically all leases on their balance sheets. In 2020, we estimate that over 5,000 U.S. issuers will be required to comply. This is like a Y2K event for real estate in public companies, and we're uniquely positioned to capture a huge amount of this business. CoStar Real Estate Manager offers an industry-leading module that is designed to help companies get in compliance with FASB ASC 842. We are a clear leader in the space, and we're one of the first to market in early 2016 our features. Because of its superior service offering, CoStar Real Estate Manager is having a fantastic year. In 2017, we've added new customers, including Facebook, JPMorgan Chase, GE, BB&T, Quest Diagnostics, Bank of New York Mellon, HD Supply, Dr. Pepper Snapple and CoreLogic. Our services extend to the international markets for IFRS standards as well. And in the third quarter, we signed Saint-Gobain, based in Paris, for a significant net new bookings deal. Year-to-date, net new sales were up 149% compared to the first nine months of 2016. Average deal sizes have doubled, and so have the number of deals. This business is expected to generate approximately 20 million in '17 and has the potential to be a significant grower in each of the next three years. Renewal rates are in the low- to mid-90% range, and most contracts are three years in length. We have some encouraging developments on the Xceligent litigation front that we can share with you. On Monday, a United States federal judge entered a judgment in CoStar's favor against one of Xceligent's primary research providers, RE BackOffice. The court found that they conspired with Xceligent to violate the Computer Fraud and Abuse Act, assisted Xceligent's infringement of our intellectual property and engaged in unfair competition against CoStar. The contractor admitted that they illegally copied CoStar's content into Xceligent's database, and that Xceligent's management directed circumvention of CoStar security and ordered the copy of CoStar's content. The facts could not be any clearer. Xceligent, a foreign-owned company, has built its commercial real estate information product by copying CoStar's content without our permission. Their copying of our data and images is pervasive throughout their product. While expensive and difficult, it may be possible for Xceligent to remove many of the copyrighted images it willfully misappropriated. It's too late and it may never be possible to unscramble and remove the massive amount of information they illegally misappropriated from us and mixed throughout their database. With the wealth of evidence and testimony, it is clear that Xceligent went offshore and illegally used LoopNet CoStar's CityFeet, Showcase, Apartments.com and other CoStar assets to build their competing database. One indication of the strength of our case is that as of now, three different judges have ruled in CoStar's favor across the broader case. Doug Curry, when he was Xceligent's CEO, had continued to deny the allegations and even implied that because CoStar was a successful US company and Xceligent was not, they somehow were entitled to rewrite the law and use CoStar's product to build its own. His perverted philosophy says that it was anti-competitive for CoStar to secure our computer servers to stop this company's high-volume theft of content. Doug Curry was the Founder and CEO for 19 years. Within hours of the publication of the judge's finding of conspiracy in violation of the Computer Fraud and Abuse Act and infringement and unfair competition, Doug's employment was terminated. Very, very hard to believe that, that's purely a coincidence. This comes on the heel of a number of senior executives that Doug was reporting into at DMGI, leaving to pursue other opportunities immediately after we originally filed our lawsuit against their sub-Xceligent. We believe that Xceligent's research providers' admission of wrongdoing, which it describes as Internet piracy and the judge's ruling, significantly bolster our ongoing case to stop Xceligent from illegal copying and reselling of CoStar content. This is a major development because a third-party vendor of Xceligent has confirmed that what we found -- what we found to be true in our investigations. Xceligent's actions were intelligent -- sorry, were intentional and highly egregious. Our investigation found over 3,000 fraudulent CoStar Group passwords created by Xceligent's researchers, who were responsible for 2 million unauthorized hits against our servers. Bisnow reported that RE BackOffice court documents contained a concession of wrongdoing, including that Xceligent directed it to hack into CoStar's databases and websites and copy its content. According to the article, RE BackOffice names Xceligent CEO, Doug Curry, and Chief Researcher Officer, Nathan Lipowicz as being directly involved. We're all about fair competition. We encourage any broker or owner in the commercial real estate industry to share and market their listings on any platform they wish. We welcome it and we believe we'll continue to succeed because of our superior service offerings. But as Xceligent's research provider admitted using competitors' content to compete directly with them is wrong and against business rules of fair play. We think the significant ruling against Xceligent's research provider and these terminations say all that needs to be said about the status of the litigation. Update you quickly on the commercial real estate markets we operate in. The commercial real estate markets in the United States continue to perform better than the general economy. Much of the strength stems from the solid and stable job gains, strong capital flows and restraint in construction lending outside of the multifamily sector. The apartment market on average has high-occupancy rates, and the nation's steady economy is driving demand for the Apartments underway. This is good as by the end of 2018, we estimate the apartment market will have delivered 1.2 million units over a 5-year period. The market has not seen this kind of construction activity in the past few decades. Yet most of the space has been absorbed, as single-family home construction has lagged. The homeownership rate has compressed, and a whole new renter class, the renter-by-choice empty nester, has been created. While vacancy rates nationally have ticked up by only 30 basis points from their cycle lows last year, different price points in the apartment market have fared differently. The top end of the market Class A properties, where the new construction has delivered, has been wrestling with higher concessions, more turnover, longer lease up, and in select markets, even negative rent growth. The middle and lower segments, which is the nation's -- most of the nation's apartment base, continue to see rent growth and increased capital flows. Since apartment advertising spend is highly correlated with vacancy levels, a more competitive apartment market is good news for Apartments.com and our sales efforts. In the office sector, vacancy rates have been stable in the 10.1 to 10.3 range for the past 1.5 years. These were also the lowest reported vacancy levels of the last cycle. Most of the ongoing construction activity is concentrated in a handful of markets such as New York, Dallas and the Bay Area. While office rent growth is likely to remain about the level of inflation for the next year, landlords and brokers should continue to do better than that as leases signed 3 to 5 years ago are now rolling into substantially higher market rates. In the meantime, the industrial market has never been stronger, very strong demand levels, much of it driven by e-commerce, have combined with rational levels of supply to support high-occupancy rates and solid rent growth. The retail market has never had to face larger headwinds than it does today. That said, on average, the retail market is not as dire as the headlines would make you believe. Retail is demonstrating positive demand for space and new supply levels are low. Total investment sales activity is averaging about 90 billion per quarter in '17. This is a decline from about 105 billion this time last year. I don't believe it's significant. Cap rates are historic lows, are turning investors and developers who are pursuing build-to-core strategies. We expect vacancies to remain at or close to their cycle lows, demand for space positive, and rent growth to, at a minimum, keep up with inflation. These market conditions are combined with ongoing job and GDP growth are favorable to CoStar's platform, which serves the marketing, leasing and transaction programs for brokers, building managers and owners. These conditions are even more suitable to the deployment of CoStar's market analytics initiatives. So in conclusion, I'm very pleased by the continued momentum we have achieved in the first three quarters of '17, with both the top and bottom lines growing and expanding nicely. Our Apartments.com network continues to deliver stellar results. The early returns on the LoopNet-CoStar integration are outstanding, with our sales force fully energized and selling up a storm. We expect to exceed our goal of 1 billion in run rate revenue exiting '17 and we're well on our way to achieve our goal of exiting '18 with a 40% adjusted EBITDA margin. At this point, I'll now turn the call over to our CFO, Mr. Scott Wheeler.