Andrew Florance
Analyst · SunTrust. Please go ahead
Thank you, Rich. That was some riveting content. I'm sure our listeners will be talking about it for days. Good morning and thank you for joining us for our first quarter earnings call. We have got some numbers to report to you today. Revenue in the first quarter of 2017 was $227 million, up 13% versus the first quarter of last year. Brexit had an unfavorable foreign currency impact on our revenue growth, and if excluded our revenues were up 14% year-over-year in local currencies. Our flagship product, CoStar Suite turned in solid organic revenue growth of 13% year-over-year. Multifamily revenue was up 22% over the first quarter of last year. Revenue growth in commercial property and land accelerated to 13% year-over-year. With all of our key growth drivers turning in very strong results, we accelerated to our best quarterly sales bookings ever. Net new bookings rose 18% from the prior quarter to $35 million in the first quarter. Our sales team has now reached 718 strong, up 40% from the first quarter last year. The commercial property and rural land advertising sales teams have seen the most dramatic growth in the past year. Those sales teams now have 135 sales professionals, up 73% from a year ago. As a result, the commercial property and land sales bookings number increased 77% year-over-year to reach $7.3 million in the quarter. Sales bookings for the quarter in Europe and Canada increased 67% year-over-year to $1.2 million. We added 81 customer relationship managers this past year. Our investment in CRMs is creating more time for our field sales team to hunt for new sales and cultivate clients with the most upside potential. Our relationship managers are aggressively meeting with our existing clients and have reached 36,000 clients this past year. These visits are directly resulting in more usage of our services. For example, we have seen a 24% increase in the creation of lease analysis models after training, and clients produced 13,000 more market analytics reports in the quarter. More usage is great for renewals. This new group of CRMs will play a key role in cross-selling LoopNet to CoStar clients and CoStar to LoopNet clients. When we acquired Apartments.com, we introduced a new tiered advertising plan that has been very successful in driving revenue growth. We offer silver, gold, platinum and diamond ad levels. The advertisement sort by their ad level and the ad level also determines the size of the ad along with various other advantages. Diamond ads receive orders of magnitude more exposure than do silver ads. Accordingly, a diamond ad might cost five times what a silver ad costs. We recently introduced tiered advertising pricing for advertisers listing properties on LoopNet. The early returns are in and they are really quite good. In the first quarter of 2017 we generated approximately 3 million of net new bookings from tiered ads on LoopNet. In the first quarter 2017, our family of websites drew an all time high of 33 million average monthly unique visitors. That is up 24% from the prior quarter, and that is more than triple the traffic we were drawing just three years ago. Our investments in the multifamily space over the past 2.5 years have transformed Apartments.com into a very strong business with fantastic traffic. The competition is reeling and we are capitalizing as we continue to generate more revenue and take more share in multifamily advertising than any other competitor. Our annual multifamily revenue run rate is now approximately $260 million. We believe we are the clear number one apartment Internet listing service based on a combination of traffic, SEM traffic, SEO, total advertised communities, leads delivered, brand recognition and revenue. In the first quarter of 2017, visits and unique visitor traffic reached all-time highs for Apartments.com and our multifamily network as we continue to expand our lead over the competition. We increased visits 26% year-over-year in the first quarter to nearly 42 million average monthly visits. For the Apartments.com network, average monthly unique visitors increased 21% year-over-year to 23 million. According to comScore, Apartments.com has been number one in visits for 25 months and unique visitors for 21 months. We are beginning our third consecutive year of our major national Apartments.com marketing campaign; our investment in these three years well exceeds $300 million. We have been highly successful in building a nationally recognized brand with this investment and you can see the traffic results. As we begin the 2017 campaign, we feel we are going to get more value for the same advertising dollars. We are getting more efficient. We plan to run approximately 10,000 TV spots along with major digital campaigns and aggressive SEM campaign. We expect to run nearly twice the number of commercials we ran last year, spending roughly the same dollars. We are also planning to continue to advertise on major TV networks for 20 weeks in 2017 compared to 14 weeks in 2016. In 2017, we expect to reach 90% of US households, delivering over 5 billion impressions. Recently we commissioned an independent third-party research firm to conduct a survey of 500 property managers and advertising decision-makers involved in marketing apartment properties. This survey revealed a number of positive figures. When asked to list the top of mind listing services on an unaided survey, two thirds of property managers named Apartments.com as the place to advertise their apartments for rent. At 66% we had the highest unaided awareness of all the apartment marketing websites. We had risen from 54% in the prior year to 66%. At 66%, our unaided awareness score was higher Apartment Guide’s 38%, For Rent 31%, craigslist 38%, and Zillow’s 29%. Our score as the most effective site was the highest, nearly twice the second highest score and more than five times the fifth placed site score. Our net promoter score from property managers tripled from last year to a score of positive 30. Every other competitor had a negative net promoter score, and most of them were double-digit negative. Final proof that our ad campaign is driving B2B awareness is measured by the fact that nearly 70% of the property managers surveyed knew our slogan, Change Your Apartment, Change the World. In February 2017, we launched Apartamentos.com, a professional Spanish language version of Apartments.com. We initiated a national TV campaign to promote the site on Telemundo and Univision, combined with local TV in primetime in the top 10 Hispanic markets running over 50 spots per week. We have also used digital channels including social media, display and retargeting ads in SEM support. We have also benefited from very positive coverage in the major Latino media. So far the site has received over 1 million visits and 5 million property views. As of April 17, 2017 in the top 30 Hispanic markets in the United States, we moved into the number one search position for organic searches on Google using the keyword Apartamentos. This is another value add that we are offering our clients and it is great news for the 32 million Hispanics who rent in the United States, and who make up approximately 20% of the US rental market. The client reaction to our Spanish site has been very positive. Since closing on our acquisition of Westside Rentals in Southern California in January 31, we have added all of the Westside Rentals availabilities to Apartments.com making this site even more comprehensive and valuable to renters searching our site in Los Angeles. Conversely paid advertising from Apartments.com is being displayed on the Westside rentals site. Organic Westside Rentals listings are up sharply by 25% since we closed the deal, and up over 100% including the Apartments.com listings. Our primary objective is to increase our share of rental traffic in the valuable Southern California market. The Los Angeles market is the largest apartment market in the country based on either searcher traffic or the number of apartment buildings. Since we closed the acquisition, we have seen visits to Apartments.com from Los Angeles climb over 46%, which is almost twice the growth pace of Apartments.com in the rest of the US. Finally I can share with you today a piece of news that illustrates the transformative impact of Apartments.com on our business. For the first time in 31 years as of the first quarter of this year, our single largest client is no longer a commercial real estate brokerage firm. Our new largest client is a leading apartment owner property manager. None of these leading clients is individually more than 2% of our revenues. As we stated previously, we continue to make significant investments in building even higher quality content and analytics in CoStar to capture greater market share and support the LoopNet, CoStar cross-selling activity we are expecting to focus on later this year. First over the past year and a half we have dramatically improved and expanded our analytic capabilities. We have added 40 new analysts to attract analyze and write sub-market and market reports. This team is doing a great job and has enabled us to increase the number of written market analyst reports from 1,250 to 2,400. So it basically doubled. We have moved from quarterly updates of market conditions to daily updates with all reports and forecasts updated every day to reflect the latest market conditions. We have decreased the amount of time it takes to produce our 18,000 forecasts from three weeks down to three days. We have also decreased the amount of time it takes to update our market reports from six weeks to a few hours. We have gone from producing historical apartment data in quarterly increments to daily increments. We have engineered a same-store rent series that allows us to report true rent growth versus changes in rents that could be due to changes in the mix of what is being reported. Finally we are now harnessing the billions of user searches we have to define via collaborative filtering, which buildings are truly competitive with one and another. Our white paper on same-store rent series and collaborative filtering was recognized by the American Real Estate Society as a best paper this year. Our authors of the paper were also recognized for the Association’s [Scholar Practitioner Prize]. We expanded our research operations by opening our new global research headquarters in Richmond, Virginia, on December 1, just five months ago. We expected that it would take us 18 months to take this center to 500 staff. To a tremendous team effort, we have reached that level one year ahead of plan. Richmond is now one of our top performing centers and one of our largest centers, and is making a major contribution to building the highest quality CoStar products possible. The esprit de corps, enthusiasm and morale enrichment is very strong. I firmly believe that this center will be pivotal to our success in capturing the full potential we have to up sell LoopNet information users to CoStar information services. We now have 1068 researchers supporting the CoStar product, up from 701 staff and 50 contractors back in December of 2015. The 304 additional headcount give us the capabilities we need to convert the LoopNet database, improve our data quality, increase our update frequency and improve our tenant tracking databases. More importantly, our productivity gains in the past year are remarkable. We are conducting a 144% more direct broker interviews than we were back in December of 2015. The average researcher is conducting 122% more daily interviews than in the prior time period. This means we are cycling and updating our massive property database at three times the frequency we were in December of 2015. More importantly – much more importantly, we are capturing 172% more new listings a month in aggregate than we were at the end of 2015. This translates to hundreds of billions of dollars of additional potential deal value to our clients. So we are creating real value in the product that we believe we will be able to monetize. The establishment of our Richmond center is enabling us to build a much more accurate, comprehensive and timely database of tenants in the market occupying commercial space. This information is valuable to people analyzing market demand drivers to owners looking for tenants to lease their buildings, and brokers looking for new clients. We have replaced our outsourced contract tenant researchers with 178 full-time employee staff in Richmond. Our in-house team is collecting broader data, but more importantly they're on pace to interview and verify 2.8 million tenants in a year. This is an increase of 240% over what the outsourced team had produced. I firmly believe that we have never had better content quality than we do right now. We are going to continue to improve, but I'm very happy with the progress we have made. You can imagine how hard those researchers worked to cycle these massive databases, and I want to give them a big thank you – a big thank you goes out to the best research team in the world. Our software teams are working hard to integrate the LoopNet and CoStar databases into one unified database on the back-end. That work is going really well. We recently launched a new iPhone mobile app for CoStar in the first quarter this year, and 16% of our users have already downloaded the new app. Brokers are raving about the new app. We plan a similar release for android in the second quarter of 2017. We are about to initiate our planned LoopNet information to CoStar conversion. I estimate that we will begin the main cross-selling effort late in the summer or early fall. We remain confident about this pacing and have a detailed go to market strategy in place, including a combination of in-product marketing, in-product result comparisons, retargeting, direct mail and direct sales. I believe the opportunity to sell CoStar information to LoopNet only clients along with the opportunity to sell LoopNet marketing to CoStar only clients is massive. Today only 18% of the CoStar client base is utilizing LoopNet’s industry-leading marketing service premium lister. Conversely, only 26% of LoopNet’s paying client-base is subscribing to CoStar’s industry-leading information service. This means there are 153,000 cross-selling opportunities within our client base. In addition, there are hundreds of thousands of prospects that use LoopNet without paying anything for the service that we can prospect as well. We believe that there is a revenue opportunity of hundreds of millions of dollars here. That is why we are investing so much time, effort and money into building up the quality of our content to improve our capture of this opportunity. We feel we have one solid crack at it and we want to make sure we do it right. I am proud that we could report a 32% year-over-year increase in net income while at the same time making such significant investments in our sales force, our research team and our continued marketing blitz. Rural land is a multi-trillion dollar real estate asset class in the United States. It is actually about 95% of the country. CoStar currently owns and operates two of the leading for sale sites in this space, LandsofAmerica.com and LandandFarm.com. We believe this is a huge area with lots of future potential and we are taking steps to increase our leadership position. Earlier this month, we signed a definitive agreement to acquire LandWatch, another top online leader in marketing rural properties and land for sale, including hunting land, timberland, farms and ranches. The acquisition of LandWatch solidifies our position as the number one online network of marketplaces for rural real estate as we believe the addition of LandWatch will nearly double the scale of our existing land marketplace business in terms of revenue, leads and SEO footprint. The deal is expected to close in May of 2017. In fact, I am so excited about the potential for these land businesses, for these farm businesses that I in fact went out and bought a farm. Why? I don’t know. Have been looking at too many farms in our land business. Once again, we have recently successfully defended our intellectual property and have prevailed against theft of our data. As we previously announced at the end of March, we obtained a permanent injunction in litigation against Apartment Hunters. The judge ordered Apartment Hunters, which owns apartmenthunters.com to pay damages of $10,000 per stolen listing and $10,000 per infringed image for a total of $760,000, which we have now received. The courts continue to come down pretty harshly on data stealers. A couple of weeks ago Craigslist, I would say justifiably, a couple of weeks ago Craigslist won a $60 million judgment against RadPad in a copyright and breach of contract suite with Craigslist, alleging unlawful collection of Craigslist’s apartment data by RadPad and its third party agents. RadPad had hired scrappers in India to harvest listings and contact data from Craigslist. After litigation began, RadPad wound up ceasing operations. We believe that there are similarities with cases we are involved in. You will recall we are suing Xceligenet because we have uncovered tens of thousands of instances of their copyright infringement of our content. We have also brought suite against its agent MaxVal in India, and its agent Avion in the Philippines. We have collected more than a 100 TB of evidence in connection with the case, which we believe significantly strengthens our case against them. We believe that the evidence clearly shows that Xceligenet and its agents willfully and illegally stole massive volumes of valuable content from CoStar and LoopNet. When faced with industrial scale theft of our content we take all reasonable steps to protect our shareholders and clients’ interest. We anticipate incurring significant costs in connection with this litigation over the course of the next two years. We believe it is a vital and prudent investment. The commercial real estate markets are at a healthy level with strong occupancy rates across the apartment, office, industrial and retail property types. That said, new construction is on the rise and it is beginning to make an impact on property market fundamentals in the apartment sector and office markets. Also recent job growth has been strong, which bodes well for commercial leasing activity as well as the apartment household formation that drives the apartment sector. Fortunately, CoStar is an integral part of the leasing and marketing program for building owners and managers. Therefore the combination of a healthy economy and the need to lease space is good situation for us. In the office sector, vacancy rates were essentially stable at 10.3%, up slightly from 10.2% in the fourth quarter of 2016 with absorption of 10 million square feet. This level of office leasing was lower than the previous three quarters, which may stem from the fact that some of the companies have pushed off leasing decisions until after the presidential election. At 19 million square feet, deliveries of new space for hire with an average of 15 million over the previous four quarters. That makes sense as many markets now have rents that support new construction activity. With the rise of construction, rent growth has slowed to 2.3% from market cycle peak near the 5% level in most of 2015. So we are tracking around inflation now. As we reported in prior quarters, apartment markets are showing signs of becoming increasingly competitive, effective rent growth has dropped to 2.3% from 4.4% a year earlier, and lease up on new construction is slowing somewhat. The slowdown stems partly from the 225,000 new units delivering over the past 12 months, which is 50% more than the ten-year historical average making apartments the only real estate sector in which construction is outpacing the short-term historical supply. The supply numbers we are seeing now are well below supply levels we saw in the 60s and 70s. And there is also a little bit of bifurcation there, where there is an abundance of supply in the upper end of the market and a real shortage in the lower end. Fundamentally, when you look at household formation and new home deliveries and new apartment construction, we have a housing shortage if anything. The rush of deliveries has pushed vacancies up from 6.1% to 5.6% a year earlier, since increased apartment advertising, spending is highly correlated with weaker apartment markets, a more competitive apartment market would be very good news for Apartments.com to add sales. Investment sales activity declined slightly in the first quarter, reflecting a trend that started in 2016 with annual real estate trading volumes down about 10% from a year earlier. Investment sales activity is still at a high level compared to long-term average about 40% above the average of the past 10 years. We are off to a tremendous start in 2017 in all aspects of our business. We remain committed to reaching $1 billion in revenue as we [reach] 2018, Scott might say, for the year, and reaching our 40% target margin numbers. But to give you more color and detail on this, I'm going to turn the call over to our ever confident CFO, Scott Wheeler.