Andy Florance
Analyst · JPMorgan. Please go ahead
Good morning, everybody. We're glad to have the opportunity to talk with you today about our very strong financial results in the first quarter of 2015. The tremendous progress we're making with Apartments.com, has been phenomenal and we also want to talk about our agreement to acquire ApartmentFinder, which we announced last night. Our revenue increased 34% year-over-year to $159 million in the first quarter of 2015, compared to $119 million in the first quarter of 2014. We achieved net bookings of $21 million for the quarter a whopping 50% year-over-year increase. March net bookings surged well beyond our prior best ever month to $11 million, which represents a 91% increase versus March of 2014. March's record sales were a direct result of the successful launch of our new Apartments.com site and our new CoStar market analytics product. The magnitude of the March sales jump surprised all of us. Net new sales on annual contracts as opposed to many of the six month contracts that come in on apartments, the annual contracts were $16.2 million for the first quarter of 2015, which is up 10% over the first quarter of 2014. CoStar core services grew 20% during the first quarter of 2015 as compared to the same period. Our annual subscription business continues to enjoy high trailing 12 months renewal rate of 91% with a 98% renewal for those customers with us five years or longer. According to Google Analytics, our marketplaces drew their most traffic ever with 22 million unique visitors in aggregate in March of 2015. According to a study conducted by Kip Cassino and Borell Associates, Inc., apartment landlords will spend $1.5 billion in online advertising in 2015. We believe that this represents a major earnings opportunity for CoStar Group. We acquired Apartments.com, a major player in the sector one year ago in April of 2014. In the one year since the acquisition, hundreds if not 1,000 of my colleagues have put forth a herculean effort and have redesigned and rebuilt Apartments.com from top to bottom. I definitely want to congratulate the team on a great job. In a competitive and rapidly changing industry, we need to ensure that our service will lead that industry. We understand that other competing sites with significant revenue are working with ageing business models and that there is a unique opportunity to reinvent this space and capture share with a more renter-centric website. We believe that at Apartments.com gives renters what they want and need than we will be able to give our paying advertisers the quality leads they want. One of CoStar Group's core competencies is collecting and building content. We feel that renters really want a more comprehensive inventory of rentals including condos and houses with actual rents and availabilities. Prior to the site launch, we wrestled with a number of risks. There was a risk that our development teams could not rebuild and integrate the site across multiple platforms in our budgeted timeframe. There was risk that we would not be able to collect enough content to really improve the renter search experience and drive brand loyalty. Our decision to include paid and unpaid content created the risk that advertisers would opt for free listings where the advertisers would not receive enough incremental exposure over free listings to just for their investment. There was risk that the site redesign would cause existing advertisers to reconsider ad spend with us. There was the risk that our sales force would not have the skills necessary to effectively sell ads in our new business model. There was the risk that our belief that our belief in our efforts to cross-sell information and marketing in the apartment industry would not bear fruit. There was also the risk that our SCO would fall dramatically with a complete site rebuild and there was also the risk that our significant investment and marketing would not drive meaningful traffic gains. Okay. Once or twice I woke up at 4 in the morning during the process of rebuilding Apartments.com. Now that we have successfully launched the new site driven significantly more traffic retain the overwhelming majority of our advertisers and set all time new sales records including significant cross-sell wins, we feel that many of the unknowns and risks are rapidly diminishing. That is very important to us. We're more confident than ever about our strategy and execution in the apartment rentals marketplace. The combined Apartments.com sales force and CoStar sales force are working effectively together and selling successfully. We're confident about our ability to gain significant market share. I believe that our early results demonstrate that our efforts are beginning to show clear payoffs. The launch of the new marketing campaign on March 1, 2015, featuring acclaimed actor Jeff Goldblum as Silicon Valley Executive Brad Bellflower, has been an outright home run for Apartments.com. The campaign is now in full swing with thousands of television spots, hundreds of outdoor placements, a large digital campaign and thousands of radio spots. We can see strong traffic gains as the various ads run. We've received very positive feedback from our customers on the campaign. Senior industry players have told me that they feel the major branding campaign is having a positive halo effect on the entire industry and they're pleased that it elevates their statue in the business community. I think that is a great result for us. The only negative feedback is coming from our competitors. Our intensive B2C campaign coupled with our significant investment in search engine marketing, a dramatically improved site experience and strong improvements in SCO, is driving massive site traffic gains. You'd be surprised if I didn't spend a moment talking about that. Four of the leading independent companies that monitor Internet traffic; comScore, Compete.com, Experian, Hitwise, and Alexa, now show Apartments.com is the undisputed number one most heavily traffic in the apartment rentals listing space. According to comScore, in March 2015, we more than doubled year-over-year traffic to Apartments.com with 15 million visits and 7 million unique visitors. Our own internal Google Analytics numbers show even higher traffic numbers. But now Alexa, now shows us the most recent trailing pass-through day traffic numbers moving even higher with 9.1 million unique visitors to Apartments.com. That is nearly double Apartments Guide's five million unique visitors and quadruple for Rent's unique visitors of 1.9 million. These two major competitors each has significantly more revenue than Apartments.com does today and generally charged half price points and they charge significantly more for their lesser traffic than we do. We believe that advertisers will find it attractive to switch their lead generation budgets to our more heavily traffic Apartments.com and save money. It is really a nice sales visit when you go into a potential client, show them a superior product and save them money in their budget. We believe we can take significant share from these competitors. Alexa shows much more than just a traffic events for Apartments.com. According to Alexa, not only are more visitors coming to Apartments.com, but those that do stay, visit, stay approximately 50% longer in our site and they view more than twice as many pages on our site than any other competing apartment rental ILS site. Alexa measures bounce rate, which shown how many visits are low value because they immediately navigate away from the site after viewing just a page. An ILS, or an apartment website, wants to have the lowest bounce rate possible. Apartments.com has the lowest bounce rate in the apartment rentals listing space at one third lower than the rate of Apartments Guide or For Rent according to Alexa. Compete.com shows Apartments.com dominating the apartment rentals listing space with 60 million page views in the month of March 2015, which is twice the number for Apartment Guide and six times the number for, For Rent. In their monthly newsletter, Compete.com called out Apartments.com as one of the fastest -- 10 fastest upward momentum internet sites in the month of March other than March Madness. They also note our impressive growth and engagement stats as shown by pages per visit, length of visit and number of return visits. Experian not only shows us as the leading -- as leading other apartment rental listing sites and traffic, but they also show us capturing an amazing 51% of all of the SCO number-one slots for critical industry search terms such as apartments. Apartment Guide, in contrast, is only capturing 7.2% of those key terms and For Rent is only capturing 1.2% of them. Again 51% captured by Apartments.com have a key SCO term like apartments versus competitors with 7% or 1.2% capture in that number one slot, which matters. We're very proud of these very impressive across the Board results, but we view them as a great start and we're focused on continuing to wider our competitive lead. These impressive increases in traffic are creating massive exposure for our advertisers listings and it's difficult to give you a fairly representative picture of the true increase in quality lease we're generating for advertisers. Comparing leads from our old site to leads for our new site is like comparing apples and oranges. Our old site followed the industry standard and that we did not show apartments were actually available or not. So useless calls generated by renters to an apartment leasing office, only to find out that the one bedroom they're looking for is not available was counted as a lead. I don't think that makes any sense. Now on our site, renters can see -- can generally see the actual current availabilities on our site and the leads that go through are much more meaningful when they arrive in a leasing office because they're pretty qualified to some degree. Even if we do compare apples to oranges, we can see tremendous lead growth. Leads during the first quarter of 2015 are up nearly 67% year-over-year. We've received a lot positive feedback on results and I can share one I received just yesterday from Diane Callaghan, who manages Vista at Palma Sola apartments in Florida. She said, "We went live with Apartments.com on April 6. Since that day, our phones have not stopped ringing and we got 16 leases. To say the least, we're very happy with our decision to advertise our community on Apartments.com. Thank you for all that you do”. You're welcome Diane. In this quote, the customer is attributing the source of $192,000 of leasing to their roughly $500,000 ad on Apartments.com under traditional locator model, that have cost them 16,000. When you take all that into consideration, it's not surprising that we're having success selling. March was the first representative selling month post launch. March results exceed our highest sales expectations for the new site. At the end of the sales month, the Executive Team waits further results late that night. Last month as the results went out late at night around midnight, with our first ever eight digit annualized net new sales result, the Management Team replied with responses like, "OMG, wow, holy blank!" Net sales on Apartments.com in the first quarter of 2015 were up 827% compared to the first quarter of 2014. We had more net property additions in March 2015 than all of the preceding year. We had more net property additions in March 2015 than in all the preceding year. So in one month, we had more net sales during the entire prior year. I think I made that point. We cannot expect that pace to continue and certainly one month of sales does not make a meaningful trend, but it is a great result. We believe that many of the thousand plus apartment communities that signed up with us in March curtail their spending on competing sites. We do not know that -- we do know that that was the case with ApartmentFinder. After turning in reasonable growth for the past few years, their sales turned down as we launched our new site. ApartmentFinder was founded in 1979 and is one of the most recognizable brands in the multi-family internet listing service industry and has been a significant player across the United States. In the fiscal year ended March 2015, ApartmentFinder had revenue of approximately $79 million and EBITDA of approximately $23 million. Today ApartmentFinder reaches over 118 core markets in the multi-family space. ApartmentFinder's business model is very similar to the Apartments.com business with approximately 13,400 properties listed on its site. It combines website mobile apps and social media lead generation solutions with an optional digest sized local print publication. 80% of the leads they generate for advertisers are from ApartmentFinder.com and 20% are from their print product. It's main source of revenue is listings, which represent 91% of the ApartmentFinder revenue as of the fiscal year ended March 2015. Typical average monthly spend by client of ApartmentFinder is $482. They have an outstanding monthly renewal rate of 98%. We like the fact that their product is aggressively priced amongst industry competitors. Finder has two product lines that we do not currently offer in the apartment space. Finder Social is a content and social media marketing service for multi-family property customers and apartment communities. Finder's staff helps these clients create content manage online relationships. About 10% of Finder clients use Finder Social. It is sold as a high value ad on or standalone service. This has potentially greater value sold through our larger distribution channel. Finder has another product called Finder Sites, which is similar to our loop link product that we believe will be strategically valuable addition to our offerings. Finder Sites is a service offering that designs, develops and hosts websites for property management companies and apartment communities. They offer a responsive design, responsive design, full-service SCO package, unlimited site maintenance, dedicated personal consultants, and monthly website hosting. We began to acquire -- we began negotiating to acquire ApartmentFinder well over a year ago at approximately the same time we were engaged in the process to acquire Apartments.com. After intense negotiations last year, we were unable to reach agreement on a purchase at that level and both parties walked away more than six months ago. At the time several companies in Apartments Rental's ILS space were being offered in the 14 to 18 times EBITDA range. So people were trying to pick up 14-day 18 times EBITDA, once sold at 14 times, placing the valuation of that company at 1.5 billion. As we had previously communicated to investors, we were unwilling to purchase other ILS at the same EBITDA multiple that we paid to acquire Apartments.com. We passed on multiple potential deals. Using that multiple that was in play last year when we were unable to find the price we wanted, we would have been expected to pay over $300 million for Finder. A year ago, we wanted to focus our energies on successfully re-launching Apartments.com and reducing all those risks associated with that acquisition and the re-launch. Now that we have successfully launched Apartments.com, we've reduced so many risks in the business and developed new sales content, technology and brand asset that can be readily leveraged across other ILS sites. Within days of our national media blitz announcement and the new site launch, ApartmentFinder's owners contacted us and we resumed negotiations at a much lower price. A comment that was made was that they did want to show up at a gun fight with a knife. We're acquiring ApartmentFinder for $170 million in cash, which is much lower than the $300 million I mentioned earlier. This means we're buying the company approximately seven times EBITDA. This is less than half the multiple we paid for Apartments.com. The price that we paid is very roughly from where we were when we couldn’t come to agreement was $80 million less than the bottom price the seller had a year earlier and that difference incidentally is about what we spent on the incremental marketing campaign that helped us to achieve this lower price and so many other clear additional benefits. We're not planning to do an immense branding campaign for ApartmentFinder as we did with Jeff Goldblum for Apartments.com. Probably two analysts want me to say it again. We're not planning to do an immense branding campaign for ApartmentFinder as we did with Jeff Goldblum for Apartments.com. That would be the first question. We're focusing on online marketing for ApartmentFinder. However, there is no doubt that the advertising and brand work we're doing for Apartments.com will benefit ApartmentFinder because it will give our sales people who sell both services access to buyers because of the power of an unprecedented Apartments.com campaign. So it gives us access across all of our product lines. We expect to achieve a run rate of $20 million of synergies over the next 18 months, which could effectively lower the multiple paid to somewhere around four times EBITDA. We believe that we can achieve these synergies, while at the same time dramatically increasing our investment in digital marketing for Finder to drive significant traffic to the site. We're in Atlanta for the days cost so that we can get to work right away on our plans to integrate Finder once the transaction is closed in order to leverage all of our new and valuable assets. Our technical leadership is already meeting with their team to begin integration planning as we did with Apartments.com. We already had preliminary design specs done for the ApartmentFinder site by the time we announced the deal yesterday. We plan to consolidate all of Finder's content, billing and CRM into our new backend that we built to drive Apartments.com. That means that once this effort is complete, we will have one cost for collecting amazing content, great billing systems in CRM that's leveraged for two brands. Equally importantly, we expect Finder will gain huge new strengths and competitive advantage in content while gaining this better billing and CRM system and much larger sales force. ApartmentFinder offers it's advertisers a print directory option that is relatively ineffective in driving lease and is expensive to produce and often tougher in organization to come to grips with and eliminate. We plan to eliminate the print offering as soon as possible. Print and distribution spend is $12 million and operating expenses for approximately $800,000 print publications a month, distributed through an extensive rack distribution network. Over time, we plan to shift the money ApartmentFinder has been spending in print publications to a larger investment in search engine marketing programs to deliver more leads online where most search activity is actually taking place. We believe that we can replace more than the print leads lost with additional online traffic generated on a new finder site with this larger SEM budget. Apartments.com and ApartmentFinder eventually are powered by the same data basis. So we believe that we can also replace any leads lost from finder print with silver level ads in Apartments.com. We hope to phase out print in less than a year. While we're phasing out of print, we expect to run both the print cost and the enhanced SEM cost. We're doing that because we feel that time is of the essence and we want to be aggressively growing all of our brands. We plan to continue to operate Apartments.com and ApartmentFinder as two separate and distinct brands, each with their own distinctively different website experiences and user interfaces. Our goal is that renters will view the brands as very different sites targeting different audiences. The different looking to the renter, the sites will leverage much of the same technology under the hood and the content will be very similar that we just build for Apartments.com. So we have two very competitive sites for half the unleveraged cost. It is obviously valuable to have multiple leverage consumer brands in the apartment rental website space. No matter how successful we are, you will never Google the search term apartments for rent and get a Google result page with Apartments.com as the only result with a great big white space below us. Wish it was true, it's not. It's much better to compete with ourselves as the alternative choice than with a third party because Google, Bing or Yahoo users can retain multiple brands and their recall we want to also occupy multiple considerations in their top of mind to capture a larger share of direct traffic as well. Our research shows that renters typically visit three to six sites in their apartment search. We want to engage them in as many of these sites as we can. In much the same way, Priceline is a highly profitable, $65 billion market cap company that wisely operates multiple complementary brands in travel including Booking.com, Kayak, RentalCars.com, Agoda, and OpenTable. Expedia is another highly successful multi-billion company and it operates brands like Expedia, Hotels.com, Trivago, Hotwire, Travelocity, Car Rentals, Venere, and eLong. It's all about the real estate in the online world. Who shows up at the top of search results or top of mind can generate high margin, big revenue and that's why and it's why we've consistently operated from this strategy for a long time. When a searcher enters a term like office space for sale in San Diego into Google, the results are awful -- often, not awful, but great. Now the results are often multiple CoStar Group brands such as LoopNet, Showcase, CityFeet and CoStar, and sometimes brokerage firm sites that are powered by our loop link product. This way when the searcher goes in there, we're not losing business to competitors and holding other slots on the page or not losing as much business. This is also the strategy that we're consistently using for our two brands in the land space and for our two brands in the business for sale space. Generating online leads for their apartment community is a mission critical utility for an owner. They often want to market their property on multiple sites to diversify and generate more leads than they can get from one site. Again remember that the ad spend online in this space is estimated at $1.5 billion in 2015. We're only a getting piece today and meeting customer and demand is a good way to grow a share. In focus groups owners have told us that they would really like it if they could deal with just one sales representative and deal once with setting up online feeds and updating sites, working with just one company, but in doing this, they want to also be able to high their goal of moving out to multiple sites. We plan to do that. So with this acquisition, we gain a 120 valuable new apartment sales professionals. This team will join our existing 500 plus sales professionals giving us one of the largest sales forces in the industry. Eventually one sales person will serve multiple sites for a given owner, streamline the process for the client, while reducing our cost per sale at the same time. We had a very positive meeting with the ApartmentFinder team here in Atlanta yesterday after the deal was announced. We're thrilled with all the new talent joining us in our effort to build the premier apartment network. We look forward to working with them for many years to come and accomplishing great things together. We've had tremendous success transforming Apartments.com into an industry leader in a very short period of time and I am looking forward to repeating that success with ApartmentFinder. We have an exceptional head start since much of the infrastructure we've built for Apartments.com is directly relevant and can be use for ApartmentFinder; acquire, beat and repeat. I'll wind up with a quick update on our international operations. The sales efforts in the U.K. continue to deliver great results as we achieve the highest ever net sales month in March 2015 and the annualized new sales of £301,000. We're closing in our 1,000th customer for CoStar suite in the U.K. Our sales are accelerating with more than one new subscriber firm on average every day since the launch of the CoStar suite product in the U.K. We're now advancing our plans to retire the older focused product completely from the market and expect to complete that before mid 2016. I am very pleased that we've achieved -- what we've achieved in the first quarter of 2015 overall. We've unleashed the powerful new sales platform that is driving record sales of CoStar and Apartments.com. We're confident we're the only company that can really deliver its property managers and owners a marketing solution along with a comprehensive information analytics platform for an exceptional price. We think that ApartmentFinder will be a very valuable and profitable asset that will strengthen our service offering. I believe in our way to $1 billion in revenue and 40% margins in 2018 and that we're exceptionally positioned for strong growth and financial success for many years to come. At this point, I will reluctantly turn the call over to Brian Radecki, our Chief Financial Officer.