Earnings Labs

Criteo S.A. (CRTO)

Q4 2021 Earnings Call· Wed, Feb 9, 2022

$19.31

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Transcript

Operator

Operator

Good morning and welcome to Criteo’s Fourth Quarter and Fiscal Year 2021 Earnings Call. All participants will be in listen-only mode. [Operator Instructions] After the prepared remarks, there will be an opportunity to ask questions. [Operator Instructions] Please note this event is being recorded. I would now like to turn the conference over to Edouard Lassalle, SVP, Market Relations and Capital Markets. Please go ahead.

Edouard Lassalle

Analyst

Thank you, Kate. Good morning everyone and welcome to Criteo’s fourth quarter and fiscal year 2021 earnings call. We hope you’re all doing well today. Joining us on the call are Chief Executive, Megan Clarken; Chief Product Officer, Todd Parsons; and Chief Financial Officer, Sarah Glickman. As usual, you’ll find our investor presentation on our website now, as well as our script and transcript after the call. Before we get started, I’d like to remind you that our remarks will include forward-looking statements, which reflect Criteo’s judgment, assumptions and analysis only as of today. Our actual results may differ materially from current expectations based on a number of factors affecting Criteo’s business. Except as required by law, we do not undertake any obligation to update any forward-looking statements discussed today. For more information, please refer to the risk factors discussed in our earnings release, as well as our most recent Form 10-K and 10-Q filed with the SEC. We’ll also discuss non-GAAP measures of our performance. Definitions and reconciliations to the most directly comparable GAAP metrics are included in our earnings release published today. Finally, unless otherwise stated, all growth comparisons made during this call are against the same period in the prior year. With that, let me now hand it over to Megan.

Megan Clarken

Analyst

Well, thanks Ed and good morning everyone. 2021 was a pivotal year for Criteo as we worked hard to execute against our strategic transformation plan. I’m proud of the tremendous progress that we’ve made and I’m bullish about what lies ahead. I want to thank all of our employees across the globe for their relentless dedication to drive innovation and change for our clients, enabling us to deliver our impressive performance and reposition our business to lead the future of ad tech. Today, I’ll cover three main topics on the call: First, the strong progress we’ve made in 2021. Second, the ambitious goals that drive our bold vision in commerce media. And third, the relentless focus we put on execution. Todd will then present our product and go-to-market priorities for 2022, and Sarah will discuss our performance highlights and our guidance for the year. Let’s start with our progress on our transformation. Today we believe we’ve turned the corner and entered a new stage, one of growth and of scale. From a declining pure-play retargeting business, we’ve turned around to become a strategically diversified and growing business and our commerce media strategy has now come to life. This is evidenced by our double-digit growth in 2021, which we believe we can sustain for the years to come. In 2021, we continued to build scale across our business, as shown by the 19% growth in the annual media spend we activate for our clients, reaching $2.7 billion in 2021. We’ve capitalized on our strong first-mover advantage in Commerce Media, our rapidly expanding retail media footprint and fast-growing global consumer reach to position Criteo as an ad tech leader, differentiated by Commerce Media. We’re building on multiple strong differentiators to sustain and strengthen our lead in Commerce Media. These include 685 million…

Todd Parsons

Analyst

Thank you, Megan and good morning everyone. Our team’s efforts over the last year have been instrumental in bringing our Commerce Media Platform to life, and I’m truly excited about the promising opportunities that lie ahead for Criteo and our partners. First, to follow up on Megan, our primary focus in 2022 will be on integration. From a product perspective, that means we are streamlining our go-to-market strategy and converging all of our solutions under a unified Commerce Media Platform experience, offering a single point of entry to all our customers. We’re also excited to leverage IPONWEB’s complementary assets across our product portfolio to turbocharge the delivery of our product roadmap. We’ve had a long-standing partnership with the IPONWEB team and ultimately anticipate a fast integration of the BidCore DSP and the MediaGrid SSP into our Commerce Media Platform. Combining BidCore’s DSP for mid and upper-funnel marketing to our existing strengths in retargeting and onsite Retail Media should make our Commerce Media Platform proposition even more powerful for marketers and agencies because it will cover the entire consumer buying journey across digital stores and media destinations on the open internet. And, the MediaGrid SSP brings direct relationships with many publishers, as well as the technology to scale these direct integrations and to curate media inventory and audiences across our broad publisher network. By integrating The MediaGrid with our existing Criteo Direct Bidder and powerful Retail Media SSP, we’re well positioned to significantly expand our direct publisher footprint while enhancing our first-party data operations, making our platform even more attractive to all types of media owners. Meanwhile, IPONWEB’s highly custom R&D expertise is expected to meaningfully strengthen our own R&D capabilities, especially around making the Commerce Media Platform fully customizable for our largest and most strategic Enterprise and Agency clients. We…

Sarah Glickman

Analyst

Thank you, Todd, and good morning everyone. I’m delighted to be sharing our strong results for 2021 and really excited about our growth opportunities for 2022 and beyond. Starting with our financial highlights for 2021. Revenue was $2.3 billion, growing 9%. Throughout the year, revenue growth was primarily driven by favorable pricing. Contribution ex-TAC grew 12%, or 11% at constant currency, to $921 million, with 72% of the growth driven by existing clients and 28% driven by new clients. In line with expectations, this included $57 million of incremental privacy impacts, or 7 points of growth. Our Contribution ex-TAC margin in 2021 was 41% of revenue, up over 100 basis points. And I’m pleased that we delivered record high Adjusted EBITDA margin, free cash flow and EPS. As we mentioned in our earnings release, starting in Q4, we now disclose two reportable segments, Marketing Solutions and Retail Media. As part of this disclosure, Revenue ex-TAC has been renamed Contribution ex-TAC, and remains our key Non-GAAP performance metric that we now reconcile to gross profit. Looking at Q4, we achieved strong performance across our business. We grew retargeting in the low single-digits and grew our retail media and targeting solutions 46% with a tough comp to Q4, 2020. Anticipated incremental privacy impact of $28 million negatively impacted growth by 11 percentage points in Q4. Reflecting continued upselling and cross-selling across our client base, our same-client Contribution ex-TAC grew over 9% at constant currency and 44% of live clients now use services other than retargeting. In Q4, our top-10 client business in Marketing Solutions grew 60% year-over-year and 47% compared to Q4 2019. In addition, close to a third of new business came through both by our direct and agency channels for retail media and targeting solutions. Client retention again remained high…

Operator

Operator

[Operator Instructions] The first question is from Doug Anmuth of JPMorgan. Please go ahead.

Doug Anmuth

Analyst

Great. Thanks for taking the questions. I’ve two, just first on the Commerce Media, just hoping Megan, you could talk a little bit more about how budgets are getting set? Are you seeing more coming through the annual budgeting process or we’re still more primarily into quarter? And then secondly, just on the three year deal with the GroupM, just curious about the potential for other agency deals and what you think these kind of partnerships can unlock for you versus what’s currently addressable? Thanks.

Megan Clarken

Analyst

Thanks for the question, Doug. Good to hear from you. On the budget front, again, it’s different for different retailers. We go from retailers that are very clear about what their strategies are for their digital presence, digital store for the year that have dollars set aside and budgets for using on platforms like ours to enhance their ability to get a strong omnichannel play for the year. And so, they are clients that we know very well. We’ve worked with for a long time. It’s predictable and it helps us work out what we’re doing for them throughout the year. And then what I find really exciting, I guess in terms of the opportunity is that there are retailers who are evolving and evolving really quickly. And they can see that there is a benefit and I guess this through the pandemic is a major benefit for them to accelerate what they’re doing online to create a more sophisticated ecommerce presence, and to utilize us to help them to get there from bringing brands to them, helping them attract brands to their sites, to actually supplying the tech. And as I said before, to create a seamless experience for them and a long-term vision around things like platform fatigue and how we can help them not have to build this out themselves. So again, just it’s very much different. But, all of it is exciting around the opportunity that it brings to us for our Commerce Media platform. On the agency front, there’s a ton of opportunity there. I’m thrilled with the announcement around GroupM, I think it speaks to, speaks volumes to what we’re doing. And how we can help agencies out and GroupM is a strong partner of ours and this really solidifies that. The retailers that we’re working with, as I said before, looking for us to help them to attract brands. And a lot of that comes from agencies and our relationships with agencies and therefore our relationships with brands and with CPG products and everything that we can bring to the table. So it’s the start of some something I think is going to be a big opportunity for us. I’ve talked about this for the last couple of years about how we haven’t had strong relationships with agencies and we’re really flexing some muscle here to lean into it and be helpful to them and not feel threatened by them or not compete with them, but to become partners with them and this is I hope, a real indicator of our success there.

Doug Anmuth

Analyst

That’s great. Thank you, Megan.

Operator

Operator

The next question is from Richard Kramer of Arete. Please go ahead.

Richard Kramer

Analyst

Thank you very much. Megan, I’d like your thoughts on whether Criteo is undergoing a sort of structural change in its business model in both the balance of agency versus principal business that you mentioned, but also working with retailers as publishers versus buying direct from publishers. Can you give us some sensor implications of what that’ll be for the take rates of the business on your activated media spend? And then maybe another caudate [ph] how you see the business evolving for Todd, I mean, given the mentions of contextual and video and increased volume going through Retail Media. How do you see the balance of business between where you would expect to have had the persistent identifier in the past? And where you would be leaning on other internal solutions? At what point do you think you’re going to cross over into not relying on those third-party or persistent identifiers and instead looking to some of these new approaches? Thanks.

Megan Clarken

Analyst

Thanks. I’ll start sort of at a very high level, and then I’ll pass it across to Todd. I do see a shift in our client mix. And I’ve said it for some time, in terms of, retailers are now media owners and this is accelerating really quickly. They understand that they have content, and that they can attract brands and they can attract, they can monetize that, both from a media perspective, but also in-store promotion perspective, that’s gone from bricks and mortar to their online presence as well. They also see an opportunity to monetize by partnering with brands to advertise offsite and reach a much broader audience. For us, our ability to help them with that offsite play really leans into our years and years of retargeting and targeting. Our ability to get to the amount of media owners and publishers that we have access to is so unique to an ad-tech company that’s leaning, also leading into onsite and helping them with their Retail Media presence. And so it sort of broadens the capability to something that Rich I think, you’ve sort of leaned on this before, in terms of the uniqueness that Retail Media and Commerce Media platform has, more Criteo can bring to that broader set of clients. And also, as I said before, the agencies are just key to this. They’re right in the center of it. They hold the keys to the relationships with not just the retailers, but the endemic brands, the CPG brands, and everything in between. And so that for us is just a really important critical part of our business that is just opening up opportunities, and will have an impact I think structurally on the way in which we go to market. Todd, do you want to add to that.

Todd Parsons

Analyst

Yes. I would love to. Richard, nice to hear from you. So I think part of your question was, how do the different audience approaches kind of fit together for our customers under the Commerce Media platform umbrella. And I just want to go back to when we first started talking that we have taken deliberately a path of investing in multiple approaches to create access to in-market audiences, commerce audiences, for our partners across the open Internet. We do some of that addressably. We do a lot of that increasingly now with contextual. And we also continue to experiment with cohorts. And the reason for that is because we want to provide all of our partners, the best combination of audience targeting approaches to get to those in-market customers they wouldn’t otherwise see on their website or their app. And so, if you look at it that way, you can think of what we’re doing with Commerce Media platform. It’s just making it a lot simpler to pull variety of audience approaches together to give great scale access to them and then to make sure onsite that we’re packing a ton of value around what we’re doing with onsite monetization and also with trade marketing coming online. So whether that means has implications for our take rate or not is sort of academic. What’s important for everyone on the call to know is that the approach to packaging these things means we can take a lot more of the total money. And we’re just really getting into that with our go-to-market which was a little hidden in my script. But we’re packaging now to make it simpler for those two parts, those two use cases to work very gracefully together. And with that, we’re going to take a lot more of the overall share of wallet.

Operator

Operator

The next question is from Dan Salmon of BMO Capital Markets. Please go ahead.

Dan Salmon

Analyst

Great. Good morning everyone. I’ve got two questions. One for Megan, one for Sarah. Megan, Sarah mentioned a new brand positioning for Criteo. And I see the news this morning, you’ll be making a local buy in New York, Chicago and the Bay Area during the Super Bowl. That sounds very interesting. So could you give us a bit more of a sneak peek at what you and your CMO have in mind for repositioning the view of Criteo, both within the digital ad ecosystem, but also with consumers? And then a second one for Sarah, just a follow up on the privacy impacts. It sounded like it was a little ahead of your expectations for the fourth quarter. Three months ago, it was very helpful when you broke down the impacts of ATT versus an iOS. So my question first is, was one of those greater than expected during the quarter or was it maybe the privacy changes in Europe? And then likewise, thank you for all the seasonal color on the 2022 privacy impacts possible to break that down into those three components of ATT, iOS15 and the European pack. That would be great. Thank you.

Megan Clarken

Analyst

Yes, I’ll take the first one. Dan, good to hear from you. And thanks for spotting the news on the brand campaign. We’re really excited by this one. There is three things that we want to achieve here, no, four. One is brand awareness. So I’ve set my CMO a task of making sure that we’re a household name. And he’s taking that very seriously. He’s doing a terrific job. And so this is one way to do it. And it’s not just a Super Bowl campaign that to kick off. It’s a series of different brand awareness pieces that actually if you see the ads narrows us down to 15 second spots, and six second spots, and those things that will appear and really solidify the message. The message is for a few constituents. In terms of consumers, it is really about opening minds to what’s going on, on the open Internet and the notion that with the walled gardens taking away the ability for media owners to rightfully see their audiences and understand their audiences and sell their audiences. That has an impact on the open internet, which could be devastating and we’ve talked about this for the last couple of years. So to make sure that consumers understand why they’re accepting cookies. Why they’re giving their data is I think critical for all of us. So this is a total play in terms of education. The second is, of course, a B2B. So for those who knew us as a retargeting company, to bring some awareness to them to ask questions about what we’re doing now and come back to our business is a objective of the campaign. And then thirdly, as a talent acquisition. In the spirit of differentiation, for us to tell our story and to have great tech talent, which is one of the reasons why we’ve been selective around the parts of the country that the ad will air on, is to attract talent to Criteo that sees the campaign is fascinated by it, comes and takes a look further and just differentiates us from everybody else. So it has sort of this multi-faceted objective to it, and I think it’s going to be great. If you’ve seen the campaign run, it’s unusual and quirky, and I love it, love it.

Sarah Glickman

Analyst

And I would just add, take a minute on the micro-site. I also love it. In 2021, just to answer on privacy, so we had, in our guidance, expected $55 million in our November guidance, and about $24 million in Q4. And I think all of it well, we have order versus seeing a much more aggressive iOS 14.5 and 15 impact. So for us in Q4, the overall impact was about $28 million incremental year-on-year, about $23 million of that with iOS. In terms of 2022, we have assumed $55 million, about $20 million of that is in Q1 for iOS, and about $17 million in Q2 for iOS. And then 2022, Q3, $8 million, Q4, $3 million, so a total of iOS impact of about $48 million, an incremental year-on-year. And then we’ve got other impact for explicit consent and other identifiers. We have not assumed any impact from other privacy measures, for example, Android. There is a lot of talk, we feel that during low impact for 2022. We do see a significant front loading impact of iOS. And it did impact us. It impacted us, it impacts everyone on the open Internet. So we definitely are part of that. That being said, we certainly see kind of the strong positives of 685 million daily active users and then we continue as Todd talks about, how do we find access to user signals to target in other ways. But, we’re happy to share more detail on privacy and hopefully that gives you some color.

Dan Salmon

Analyst

Great, thank you very much. It’s a lot of help.

Operator

Operator

The next question is from Tim Nollen of Macquarie. Please go ahead.

Tim Nollen

Analyst

Hi, everyone. Thanks for taking the question. Couple actually. One is, it looks like your reported top-line revenue number in the quarter was down 1%. But your contribution number I think organic was up, forget, was at 7% or 9%, which obviously means the traffic acquisition cost went down. It seems like that was on the retail media side. I wonder if you could just talk about why the cost of media seem to have gone down in Q4? And then, another question is, there’s been a lot of discussion about regulatory moves in the U.S. and in Europe. And I guess I’m curious, any comment you could have in general about that. But in particular, with your seat in Europe, hearing about the IAB, for example, being hit with a fine by the authorities. I’m just wondering, if you could give us your updated thoughts on what the regulatory environment is? I’m not talking Apple and Google movers, I’m talking the regulators themselves. Thanks.

Megan Clarken

Analyst

I can definitely talk about the gross media spend on the revenue versus the Contribution ex-TAC. It all relates to the move of our retail media customers onto the platform and going from gross revenue to net revenue. In the slide deck, there’s a supplementary slide that details that really is the impact. So we’re happy to address it further. But that’s, I guess, the dynamic that we’re going through now this is between gross for net accounting for Retail Media. Other than that, there’s really no other significant trends to talk about. And then on regulatory happy to hand it over to Todd.

Todd Parsons

Analyst

Yes. So there is obviously quite a bit of activity happening, which we participate in very directly with the DPAs and the industry working groups fully including the IAB tech lab where I sit on the board that that body which created that the TCF camp, here’s the deal. What Megan said is really, under all that chatter, and the meaningful conversation is the theme of giving consumers crystal clear understanding of what they’re doing with their data from cradle to grave. And that’s what’s behind this. So the more we invest in making sure our partners are able to explain what data is being collected, how it might be used, what the value exchange with consumers is for that data, which is used, we will be navigating to much safer ground and that’s how we look at as a company. We obviously work with the regulators, we work with the industry bodies, and then we engineer solutions which are better alternatives. So that’s kind of our North Star, while we kind of work through these situational things, which are important. But overall, we think we will be able to get through them and help others through them, our partners through them in course.

Tim Nollen

Analyst

Thanks, Todd.

Operator

Operator

The next question is from Matthew Thornton of Truist. Please go ahead.

Matthew Thornton

Analyst

Good morning, everyone. Maybe a couple if I could. I guess I don’t know if this is for Megan. But maybe you could talk a little bit just about Retail Media, the competitive landscape more broadly, obviously Microsoft has acquired Zander. I think there was the mention of Retail Media three times in what was a pretty short press release, actually. Publicist ad, Citrus ad, kind of on board for a couple of quarters now. Just maybe some high level thoughts as to what you’re seeing competitively in the Retail Media opportunity? And then just secondly, as we think about the linearity of 2022 in Retail Media and more broadly, obviously you talked about Retail Media accelerating throughout the year. My question is, I guess, is that just a function of easing comps or do you see the GroupM partnership or the IPONWEB relationship or improving travel, improving supplies? I’m just curious if there is anything else underpinning that, that linearity for the year that we should be thinking about? Thanks, everyone.

Megan Clarken

Analyst

Matthew, I’ll take the first one. And then I’ll pass it across to Todd. So in terms of competition, it’s pretty much the same as we’ve been talking about now for a while. We do see Citrus ad going to Publicists and them continuing to do what they do. We see Microsoft out in the fields. And they’re a strong competitor. But we put our blinkers on, and we go, and what’s most important to us are the assets that we have and the fact that more than half of the top 25 U.S. retailers and top 20 European retailers are our clients. So if I was to sort of summarize the things that are important to us that set us aside from everybody else that helps fuel us and help us win business is that retailer footprint and an extension to that, our plans to continue to grow that footprint. Our first mover advantage, as I said earlier on the call, we feel like we coined the phrase, Commerce Media platform and Retail Media as part of that. The relationships that we have with our clients, with our partners, with consumers, everything that we bring to the table, which is extremely broad as part of our Retail Media offering and our relationships with our existing clients that make us sticky. It’s when you put in Retail Media offering for the most part and to those retailers, it’s a long cycle in terms of integration or deployment. And so it really is a partnership in getting the software in-house or services in house. The other thing is that we continue to innovate and for every piece of innovation as we see the market move and change and grow, what we do for one affects everybody. So there’s this network effect of us being specialists in this area and continuing to invest in it and being bullish about it. And then two more things, if there’s a break-off between two players, then we’re up for it all the time. And we stand by the performance that we provide for our clients and we’ll go head-to-head with anybody, anytime. And then one more thing on this one is, the push towards offsite is a very, very unique positioning for us as compared to our competitors. And so, this one we find incredibly valuable. So there’s a lot of reasons to go with Criteo and there’s a lot of room out there for others, but we put our blinkers on and we do what’s best for our clients and where we have a long and healthy runway ahead of us.

Todd Parsons

Analyst

Yes, I would just add to that. As Megan said, we have a lot of advantage as a first mover, but we also in Retail Media, we also have an advantage of being a great performance marketer, a legacy of great performance marketing. And of course, putting those two things together is not trivial. The unlock I think that makes us different from other competition that are singing the Retail Media tune these days is that we are able to simplify the execution across the entire customer buying journey. And as I said, that’s not simple. So get getting the plus, plus, plus of that is something we have an advantage over. And look, the signposts that it’s hard are everywhere even though Walmart and the trade just together have struggled with us. And so, we feel like of the competition that you’ve mentioned, that we’re quite a bit ahead. And as long as we keep completely focused on plus, plus, plus and delivering that in a simple way to our customers that we will be the winning hand.

Sarah Glickman

Analyst

I can just close on the ramp-up for the year. So it’s a few things. First of all, the [Indiscernible] is having a significant impact on Q1, Q2. The ramp-up of our Commerce Media platform with iPhone web is anticipated that will be a significant increase capability as well as scale. And then, in terms of travel we’ve seen that all our major clients have re-launched, that’s recent news that’s like within the last month with the 95% up year-on-year, but that’s sort of a very low base. So we feel confident on travel. But it’s just the beginning.

Edouard Lassalle

Analyst

Thank you, Sarah. Thanks Megan and Todd. This now concludes the call for today. Thanks everyone for joining. The team is available as usual for any additional request. And we wish you all a good day. Bye now.

Operator

Operator

The conference is now concluded. Thank you for attending today’s presentation. You may now disconnect.