JB Rudelle
Analyst · Goldman Sachs
Thank you, Ed, and good morning, everyone. On today’s call, I’d like to discuss three main topics: first, our Q2 performance; Second, our strategic initiatives; and third, our priorities for the next 18 months. Starting with the Q2 performance. We had several positive developments this quarter. I’m aware that in the last two years, the market questioned our ability to execute on our plans. In Q2, we once again exceeded our guidance for both Revenue ex-TAC and adjusted EBITDA. While transformation takes time, we are making important progress and feel good about our strategy. Among the Q2 highlights, our quarterly net client additions turned positive and, with 360 net new clients, reached their highest level since Q2 2018. This reflects improvements in our mid-market sales productivity. Nevertheless, our long-term ambitions are much higher in this area. As our demand-generation programs ramp up over the coming quarters, we expect this new client-acquisition channel to significantly accelerate net client additions in 2020. In Q2, our new solutions, which include all solutions outside of retargeting grew 61% on a revenue ex-TAC basis to 10% of total, up from 6% a year ago. This exciting milestone is a great reward for all our teams, who have been working so hard to develop them. All our new solutions leverage one of our most valuable assets: our user graph of 2 billion Criteo IDs. As you may recall, this unique user graph links highly granular shopping data with robust, persistent IDs across multiple devices and user environments. This provides the ability to develop highly attractive marketing scenarios in a flexible way. We believe we have only scratched the surface with our new solutions and there remains a huge potential to sustain strong growth in the years to come. Within new solutions, we are pleased to see that the new leadership for Retail Media has already started to produce positive results. In Q2, our Retail Media business enjoyed reacceleration compared to prior quarters, with growth now back to north of 20% on a revenue ex-TAC basis. This reacceleration is happening in a fast-changing environment. Retail clients are asking more and more for a turnkey platform that combines both performance and branding products. To meet these requirements, we are unifying our former Sponsored Products and Commerce Display product into a single solution. As a reminder, Commerce Display is our solution acquired from the former Storetail. The market is also increasingly demanding full transparency, both in terms of pricing and inventory. We adapted rapidly to this change by offering large retailers, an innovative transactional-SaaS model. This SaaS model is growing triple digits on a proforma basis and already represents over 30% of our Retail Media business. Our app business grew 21%. While solid again, this is not on par with our ambitions yet. Even if mobile apps continue to gain more and more share of user time, we are witnessing that a lot of retailers still don’t invest in apps to fully capture the growing usage. However, we believe it’s just a matter of time before mobile apps eventually become a must-have channel for virtually all large and medium retailers. As a result, we continue to invest significantly in this strategic channel. In particular, we are shipping a new beta version of our app install product as of Q3, with significant improvements around bidding compared to the product we acquired from Manage last year. We are also implementing more client-friendly integration protocols to ease the roll-out of the product across all our different geos. We are excited to test this new enhanced version with our clients in the fall. If those tests are satisfactory, app install should contribute more materially to our overall business in 2020. Looking now at our retargeting business, we saw a low single-digit decline at constant currency. This slight contraction was expected, and is mainly driven by the erosion of Web browser usage, as users tend to shift more of their online time to mobile apps. Two factors make us confident we will be able to reverse this trend in the midterm. First, as just discussed, even if many retailers have not yet shift gears towards mobile apps, we expect them to catch up at some point, and we believe our current investment will pay off. Second, while our retargeting business with large clients is quite mature, we are still largely under-penetrated in the lower torso and are not addressing the tail of the market yet. These segments represent a very significant greenfield opportunity for us. Thanks to our strong ongoing commitment to self-service, we are confident we will be able to penetrate these in the years to come. Finally, on the supply side, we further expanded our network of direct publisher relationships. In addition to the 3,800 publishers using our Direct Bidder on web inventory, we are now directly connected to 200 app developers, about 50% more than in Q1. Further, the Trustworthy Accountability Group certified our inventory quality and fraud prevention, recognizing our best-in-class practices in promoting a brand safe environment for our clients. I would now like to turn to some of the strategic initiatives, we have implemented recently. While these have no direct impact on our Q2 financials, they are key to the way we’re managing our business going forward. Starting with self-service. As you are aware, we are working hard to implement self-service capabilities on our platform. Beyond the obvious productivity benefits those tools provide us, we strongly believe that the ability to have their hands on the keyboard is critically important for our clients and their agencies. Overall, giving marketers control and transparency is a key element of our strategy. Speaking of this, we are pleased that a recent Forrester report on Omnichannel Media Management recognized the important investment we are making into our platform. In this survey of the Demand-Side Platform market, Forrester included Criteo as the only pure tech player in the large vendor category, alongside the giant hybrid players, Amazon, Facebook and Google. Recently, we reached a particularly important milestone in the roll-out of our self-service platform. I am very pleased to share that, starting with the U.S., U.K. and Australia, our self-registration feature for new clients is now live. As indicated earlier, self-registration is a must-have to further scale the addition of new small and medium clients. We also continued to make good progress with other self-service features, ranging from campaign creation and dynamic creatives to analytics. For example in Q2, 70% of campaigns targeting commerce audiences were created 109 entirely in self-service mode. And almost 100% of our clients’ price coupons were fully managed in self-service, up from 75% in the prior quarter. These achievements are very encouraging for the upcoming roll-out of our next features. Shifting now to our ongoing transformation, as you may recall, one of my key areas of focus over the past year has been to address the execution issues slowing down our growth. One of the important levers to improve execution is to ensure we had the right talents in place. Compared to a year ago, I have a completely new executive team, with the exception of Benoit, my great CFO with whom I’ve been working with closely since 2012. The General Counsel and leaders of Corporate Communications, People, Retail Media and the APAC region, were brought in from the outside. For R&D, Operations, Web and App product lines, EMEA and Americas regions, we recently promoted strong talents from the inside. I’m very excited with this leadership team and can already feel the commitment, drive and energy these new leaders bring to the long-term success of Criteo. We have also taken advantage of this management change to strengthen our go-to-market and improve execution. First, recognizing that we are now a truly multi-product company with its own specificities, we now have three product units with dedicated product and go-to-market resources: one focuses on Web, another focuses on App and Store, and the third focuses on Retail Media. We believe this new customer-centric organization should allow faster and more effective iterations on our product roadmap and go-to-market. Second, we took this opportunity to regroup our previously fragmented operations into one single global team to support our product units with a transversal Platform, Marketing & Operation team dedicated to best-in-class services for our clients. Third, we are bringing the Large Customers and Midmarket organizations in each of our three regions under a single regional leadership to share best practices and maximize execution. And fourth, we simplified our management layers and increased span of control. The immediate benefits are faster communication and decision making. Overall, we are confident this new organization will bring additional momentum for our ongoing transformation. Looking ahead, we reiterate our 2019 guidance for both the top-line growth and profitability margin. We also remain focused on executing on our key priorities for the next 18 months which are, grow adoption of self-service at scale to add new clients. Grow full funnel solutions including app install and Web Awareness and Consideration. Continue to invest in Retail Media and accelerate our transition towards transactional-SaaS. Reinforce our identity solutions, leveraging our key assets in data management. And effectively manage our expense base to pave the way for incremental gains in profitability margin in the future In closing, despite the challenges we discussed, we feel good about our strategic direction and our ability to deliver on our plans. As a matter of fact, to underline our confidence in the future of Criteo, I am pleased to announce a new $80 million share buy-back program. With that, I’ll turn the call over to Benoit, who will walk you through our financials and provide more color on our outlook.