Eric Eichmann
Analyst · BMO Capital Markets. Please go ahead
Thank you, Edouard, and good morning everyone. I am pleased to report another strong quarter for Criteo. We continue to deliver high growth while increasing profits and cash flow. Before we walk through the quarterly results, let me say a few words about the large emerging opportunity our Commerce Marketing Ecosystem opens up for us to serve retailers and brands in a fast evolving market. The battleground has shifted for commerce players, and today success increasingly depends on the ability to know your customers and serve them intelligently. This comes with multiple challenges for marketers. One, the seamless understanding of the shopper journey requires gathering granular shopper data in real time, both online and offline, and on a mass scale. And two, even more important, the activation of this dataset for commerce requires predictive technology, consumer reach at scale, and real-time advertising optimization to drive sales. Commerce marketing is quickly emerging as the next big marketing category after search and social. It focuses on inspiring people to buy things and is measured by performance, directly driving sales and profits for marketers. And unlike search and social, it is not limited to digital, as close to 90% of commerce still happens offline. To help marketers take advantage of these trends, we are building the highest performing and open commerce marketing ecosystem that delivers performance at scale to retailers and brands. The Criteo Commerce Marketing Ecosystem is powered by over $550 billion of online sales and associated intent data, state of the art machine learning, and unrivaled consumer reach across thousands of publishers. The Criteo Shopper Graph, built through data sharing among ecosystem participants, is made of three trusted data collectives. One, the Identity Graph, allowing us to match users’ identities across devices and environments; two, the Interest Map, collecting and organizing user intent and purchasing data across retailers; and three, the Measurement Network, providing sales attribution for brands across retailers. Every participant gets much more than they contribute. Brands and retailers get measurable sales and profits as they acquire, convert, and reengage customers online and in stores, and retailers get advertising revenue from brands on their site inventory. Our Commerce Marketing Ecosystem resonates well with Chief Marketing Officers worldwide. A Forbes Insights study recently found that 71% of retailers are willing to contribute data to a pool. This provides them with the opportunity to level the playing field with the largest commerce players when it comes to online data, technology, and scale. We believe to be the ideal commerce marketing partner in this fast evolving environment. Turning now to Q3 results, for 16 quarters in a row we have exceeded revenue ex-TAC and adjusted EBITDA guidance. At constant currency, we grew rev ex-TAC 32% to $234 million and adjusted EBITDA 45% to $79 million. We grew same client revenue ex-TAC strongly again, to 14% at constant currency. Better technology and inventory access drove increased client spending. This elastic demand comes from the 78% of our revenue ex-TAC with clients that have uncapped budgets. We performed well across the entire business. We delivered strong innovation across existing and new products, we broadened and improved our access to inventory, and we added new clients across all regions and products. Starting with innovation, I want to highlight three areas; the engine, Criteo Shopper Graph, and increased transparency for clients. One, our various features in the engine that better align our prediction with clients’ gross margin objectives have been rolled out to clients, representing 13% of rev ex-TAC, 2.5 times our Q1 rate. Two, our three data collectives that make up the Criteo Shopper Graph grew further in scale and efficiency. Our world-class Identity Graph provides as good or better CRM onboarding rates than the largest Internet players. In addition, we are making strong progress in building the Interest Map that supplies user intent and purchasing data across retailers in our ecosystem. Many of our clients are now sharing more comprehensive product level information such as brand name, category, and a universal product ID, which helps us build our universal catalog across retailers. The Criteo Shopper Graph is a solid foundation to build compelling new products. Three, we are significantly increasing transparency by providing clients with customized reports showing detailed impression level information. These includes publisher domains where their ads are shown, timestamps of displayed ads, encrypted user IDs, and the price clients are paying for each impression. We believe that more transparency will further increase the confidence clients have in our platform without changing the dynamics of our core business. We have been building standardized reports for the Criteo interface, which will be made available in the coming quarters. Moving to the supply side of the business, we’ve continued to roll out Criteo Direct Bidder, our header bidder technology, now connected to 950 large publishers globally. Recent partner additions include eBay, Baidu, United Internet, Axel Springer, and the LA Times. We also developed a solution specifically for the APAC ecosystem which is gaining good traction. In each market, we are focusing on signing the largest publishers first. The additional publisher yield from Criteo Direct Bidder is 20% to 40%, of which about 50% is incremental to our overall business. We have several more optimization opportunities for this year and next, such as strengthening our bidding strategies for first price auction environments. On the Criteo Sponsored Product side, we broadened our inventory supply, signing large retailers like Jet and Saks Off Fifth in the U.S., and mySupermarket in the UK. Finally, we strengthened our brand safety initiatives to ensure that the brand equity of our clients is preserved at all times. We improved our many internal systems and processes to filter out inventory in real time, including the list of suspect IP addresses from the Trustworthy Accountability Group and the lists of invalid traffic from three specialized external vendors. We are also part of the Coalition for Better Ads supported by Google, and are compliant with their recommendations for the most user friendly ad formats. Switching to client expansion, we added 930 net new clients across all regions, products, and sizes, while maintaining client retention at 90% for the core product. We closed the quarter with over 17,000 retailer and brand clients, a 34% increase year-over-year. The midmarket continues its fast trajectory, with revenue ex-TAC growing close to 60% faster than the group and representing 34% of our total business. From a regional performance perspective, we executed in line with plans as our core business continued to grow well across all three regions. The Americas’ revenue ex-TAC grew 35% at constant currency. Within the region, our U.S. business grew 43% at constant currency, driven by the continued high pace of new business and additions in both tier 1 and midmarket clients. EMEA revenue ex-TAC increased 24% at constant currency, largely driven by growth in existing client spends across verticals and client sizes, in particular in our large markets. We expanded Criteo’s Sponsored Products with large European retailers and incurred exceptional publisher costs to seed the future growth of the product in the region. APAC revenue ex-TAC growth accelerated to 40% at constant currency, led by existing tier 1 clients in Japan and Korea and new midmarket clients across the region. I will now update you on Criteo Predictive Search. Given the exciting prospect of the Criteo Commerce Marketing Ecosystem and its associated products, we have decided to discontinue the marketing testing of Criteo Predictive Search and redeploy its associated R&D resources to other projects. Every time we launch a new product, we mean to create a disruptive proposition. With Search, though we created performance for customer and had good market traction, the measurement of the performance uplift over the competition has proven to be very volatile, making it difficult to build a scalable performance-based product. The retirement of Criteo Predictive Search will depend on client and country specific circumstances. Innovation is at the heart of what we do. And as we add new products to our portfolio, we will continue to evaluate all products with strict performance and scalability expectations. Speaking of innovation, we launched two new exciting beta products on October 10. One, Criteo Customer Acquisition helps retailers acquire new customers by using intent information across a pool of retailers. With this product, New Look, a UK-based fashion retailer was able to generate four times more orders at a 74% lower cost per order compared to their other display prospecting acquisition partners. After a successful test in the UK, we are now extending the beta version of Criteo Customer Acquisition to the U.S., France, and Germany. Two, Criteo Audience Match allows retailers to accurately target and reengage customers that are already in their CRM system in order to drive more sales. With this product, La Redoute, a French fashion and homeware retailer, was able to match 70% of their lapsed shoppers online and saw a 50% increase in sales from their lapsed shoppers. The beta version of Criteo Audience Match is currently rolled out across all markets except Japan. These two new products leverage the capabilities of the Criteo Shopper Graph. With these additional products, we will be able to cover the entire consumer journey for retailers and brands. Let me know say a few words about Apple’s Intelligent Tracking Prevention, or ITP. ITP makes it more difficult for third party providers to access data on Safari users and is enabled by default on mobile and desktop. We have always been strong advocates of user privacy, and will continue to actively champion users’ choice over their online experience. For many years, we have provided consumers with privacy friendly controls in Apple environments, and we have done it again for the ITP environment. Our ITP solution is able to collect anonymized commerce data across sites and works well on advertiser websites and with most publishers. We will continue to adapt our solution to potential new changes in the Apple environment. We believe that a data-driven, privacy friendly advertising environment is beneficial to consumers, publishers, and advertisers alike. Our solution for Safari users currently allows us to mitigate about half of the potential impact from ITP. Given ITP was released on September 19, 2017, it had a minimal net negative impact on our revenue ex-TAC in Q3 of less than $1 million. Based on our expectations for the iOS rollout and our coverage of Safari users, we expect ITP to have a net negative impact on our revenue ex-TAC in Q4, between 8% and 10% relative to our base case projections for the quarter. We will continue to improve and deploy our solution for Safari users over the coming quarters. Looking into the fourth quarter, we are focused on four key priorities. First, execute successfully during the U.S. holiday season across the core product and Criteo Sponsored Products, second, improve and roll out our solution for Apple users and mitigate the impact of ITP on the core business, third, build and leverage Criteo’s Shopper Graph based on our three data collectives, Identity Graph, Interest Map, and Measurement Network, to further strengthen our product portfolio and benefit the entire ecosystem, and fourth, further develop and scale our latest products, Criteo Customer Acquisition and Criteo Audience Match, and build new capabilities such as lookalikes, app installs, and omni-channel. In closing, I am pleased with our solid results. We executed well across the business and delivered sustained high growth while increasing profitability and cash. I look forward to updating you as we continue to build the Criteo Commerce Marketing Ecosystem to drive sales and profits for retailers and brands. With that, I will now have Benoit Fouilland, our CFO, walk you through our financial results and guidance in detail.