Andrew Rees
Analyst · Piper Sandler
Thank you, Cori, and good morning, everyone. As you saw from our release issued this morning, we achieved record fourth quarter revenues and profitability, and finished 2020 with very strong brand momentum. We are looking forward to an exceptional 2021 with accelerated revenue growth as we invest in digital, China, and our supply chain to support future growth. I am confident in our ability to continue to deliver best-in-class profitability and strong cash flow. The Crocs brand has never been stronger and I am very excited about our future. Anne will review our financial results in more detail shortly, but here are a few highlights from 2020. Our fourth quarter had the highest revenue and adjusted operating profit of any quarter in Company history. We achieved record revenue in 2020 of nearly $1.4 billion, up 13% from prior year. Digital sales grew 50% in 2020, and penetration increased more than 1,000 basis points to 42% of sales, while DTC comp growth was 39% for the full year. Adjusted operating profit for the year was $263 million, an increase of 84% with margin expansion of 730 basis points to approximately 19%. Adjusted diluted earnings per share for 2020 doubled to a record of $3.22, and we achieved record cash flow, enabling investment in the business and a return to shareholders of over $170 million by share repurchases. The strength of our brand underpins these extraordinary results. The Crocs brand continues to resonate strongly with consumers around the world as a result of our iconic products and powerful marketing. We continued to launch a pipeline of exciting and innovative collaborations, ranging from global launches with Justin Bieber and Post Malone to a more regional partnership, like Rare Market in Korea. Throughout the year, Crocs garnered tremendous media coverage around the world from top publications, like Vogue, Bazar and Esquire. We were honored to be recognized by Footwear News as Brand of the Year for 2020. We’re pleased that our comprehensive marketing strategy resulted in strong brand desirability, relevance and consideration, which increased double digits for the fourth consecutive year. In summary, the Crocs brand has never been stronger, and I’m confident of our ability to accelerate in 2021 and beyond. Now, let’s turn to fourth quarter highlights. From a channel perspective, digital remains our top priority. Global e-commerce growth was extraordinary, with revenues up 92%. This represents our 15th consecutive quarter of double-digit e-commerce revenue growth. Our digital business, which combines e-commerce and e-tail, grew 87% and represented 41% of fourth quarter sales compared to 34% last year. Over the long term, we believe our digital presence on both, our own sites and those of our partners, will allow us to serve our consumers in their preferred channel and will continue to be a competitive advantage relative to other footwear brands. The wholesale channel grew revenues 52% versus prior year. Performance exceeded our expectations, driven by incredibly strong sell-through in our top 20 brick-and-mortar wholesale accounts. With improved deliveries in the fourth quarter, we replenished on hand inventories at wholesale. However, high consumer demand left inventories leaner than we anticipated at year-end. Turning to Company-owned retail. Fourth quarter comp sales increased 41% on top of 16% last year, led by the Americas and South Korea. We remain pleased with the makeup and profitability of our store portfolio, which is majority outlet and shop in shop. Turning to 2020 full year results. We achieved the highest revenue in the Company’s history of nearly $1.4 billion, growing double digits with a particularly strong second half. Digital sales grew 50%, and our already best-in-class digital penetration increased over 1,000 basis points to 42%. Having achieved our double-digit operating margin target in 2019, we had incredible margin expansion to deliver 19% adjusted operating margins for the year. Last but not least, we delivered record cash flow and EPS. From a product perspective, our results continue to be driven by our fur key product pillars: clogs, sandals, Jibbitz and Visible Comfort technology. For 2020, sales of our clogs were particularly strong, increasing 33% year-over-year to represent 72% of total footwear revenues versus 60% in 2019. Early in the pandemic, we canceled several receipts as the initial store closures interrupted the peak of the sandal season. As such, 2020 sandal revenues declined by 19% and represented 18% of footwear sales versus 25% last year. Jibbitz sales accelerated nearly doubling for the year versus 2019. Turning to 2021. We’re investing in our key growth drivers, digital, China and our four product pillars. Digital is our top priority. In 2021, we’ll be investing to personalize our consumer journey globally, enabling differentiated and more effective communication with our diverse consumer base. We’re also investing in talent, technology and supply chain infrastructure to support high levels of growth for the foreseeable future. China, as the second largest footwear market in the world, remains one of our most significant long-term opportunities. We have repositioned our product portfolio to align to our four product pillars. We continued to drive focused investments to create brand heat and consumer demand through a proven playbook that uses high-profile celebrities, influencers, and global and regional collaborations. To that end, we are excited to have signed Chinese Actress Yang Mi as our brand ambassador for the second year, and we’re confident she will continue to build brand awareness and relevance through sustained marketing investment. We’re focused on optimizing our mono branded store network by selectively upgrading partners in certain provinces. We’re also renovating our store portfolio in China to improve our store environment by leveraging personalization to drive an interactive consumer experience. Similar to other areas of the world, we’re investing in digital, including elevating TMall and embedding personalization as our unique selling proposition. By the end of this year, we’ll have executed our playbook, setting ourselves up for strong growth in 2022. Finally, we’re very confident in our entire product lineup for 2021. Sell in has been strong on a global basis, giving us confidence in our revenue guidance. We look forward to a full sandal season and restoring sandal growth by building on the early successes of Brooklyn, Tulum and Classic Slide, as well as introducing a new two-strap plastic sandal. We’re excited about the innovation we’re bringing to clogs in 2021 and expect clogs to continue to outpace sandals for this year. As inventory levels improved on our Crocs at Work product, we have seen four consecutive months of strong double-digit growth. We anticipate strong growth in personalization through Jibbitz, based on investment in the consumer experience, both in-store and online. We feel incredibly fortunate to have outperformed in 2020 and are proud to have given back to our global and local communities through our Crocs Cares program. In Q2, our Free Pair for Healthcare program donated over 860,000 pairs of shoes or nearly $40 million in retail value to frontline healthcare workers. In July, we partnered with Feeding America, a hunger relief organization in the United States. Thanks to the generosity of our consumers, we raised nearly $1 million in six months, enabling over 8 million meals to those in need. We look forward to continuing our commitment to provide comfort to our global communities with the philanthropic efforts in the coming year. In summary, we’re even more confident now than a year ago about the Crocs’ brand strength and our long-term growth potential. We’re incredibly optimistic about 2021 and our growth trajectory. Our four key product pillars and our powerful social and digital marketing are clearly creating exceptional consumer engagement. From a channel and region perspective, our digital-first strategy and our long-term focus on Asia, particularly China, will drive our growth for years to come. Before I turn the call over to Anne, I want to express my gratitude to the entire Crocs organization for their hard work and commitment to delivering best-in-class results. It was an incredibly challenging year for everyone. And I’m proud of how we have executed as a team and the results we have delivered for all our stakeholders. With that, Anne will now review our financial results in more detail.