Andrew Rees
Analyst · C.L. King and Associates. Your line is open
Thank you, Marisa, and good morning, everyone. Ahead of last month's ICR conference we updated you on our fourth quarter performance, so you know we had a very successful year. The more detailed results reported this morning offer further evidence of our success. At ICR we spoke about our expectations regarding 2019 revenue growth. Today we are raising those expectations. We now anticipate revenue growth of approximately 5% to 7% in 2019 and excluding the impact of store closures our 2019 revenue growth will be 7% to 9%. During the balance of this call, Anne and I will cover a number of topics. We will highlight our tremendous progress in 2018, the strength of our brand and our products and delve more deeply into our priorities and guidance for 2019. We had an outstanding 2018 as we returned the company to topline growth. We grew revenues in each quarter and for the full year grew revenue 6% or 12% excluding the $60 million impact from store closures and business model changes. Both our Americas region and our e-commerce channels set new revenue records. Our initiatives to improve the quality of our revenues materially improved our margins. In 2018, we expanded our gross margin by 100 basis points to 51.5%, our highest level since 2013. Over the past three years we have improved our gross margins more than 450 basis points. We have successfully completed our SG&A reduction plan by eliminating approximate $75 million of annualized expenses from our cost structure between 2017 and 2018. In 2019 we will realize approximately $10 million in additional cost reductions. We are reinvesting some of those savings into marketing and our e-commerce business to further strengthen our brand and drive incremental sales growth. With strong growth margin improvement much of our work related to expense reduction is behind us. Our focus now and going forward is on accelerating sustainable, profitable topline growth as we further strengthen our brand and continue to deliver compelling product. We've reported before that the heat around our brand continues to build. Results from our 2017 and 2018 annual brand surveys show dramatic increases in our brand desirability, relevance and consideration. The pace and scope of our collaborations further speak to our increasing brand heat. We wrapped up 2018 with two Post Malone collaborations and sold out in minutes and generated significant consumer awareness and interest amongst his millions of followers. Our 2019 collaborations are off to a great start. We've already rolled out four collaborations with Edgy, LA-based street wear brands, Pleasures, Left Hand LA, Chinatown Market and [indiscernible]. Each drop featured a highly original take on the Classic clog and brought us great visibility with the fans of those brands. All four sold out in minutes. We look forward to unveiling additional exciting collaborations throughout the year. With the second quarter launch of our next generation of "Come As You Are" campaign we are featuring five exciting new brand ambassadors selected for their relevance in our five key markets. We will introduce impactful new marketing content designed to further raise our profile and drive sales. Product of course is at the heart of our recent success and is key to our future. Clog relevance, sandal awareness and visible comfort technology was central to 2018 and remain equally important in 2019 and beyond. New colors, graphics and embellishments have transformed clogs into a must-have year-round silhouette. Our Jibbitz Charms allow our customers to personalize their clog selections to reflect their distinct personalities. In Q4, we grew clog revenue 17% and full-year growth was #13% with a vibrant spring/summer 2019 collection and impactful marketing, Clog sales will continue to grow as we drive demand across a diverse group of global consumers. With respect to sandals, we are two years into a major initiative to grow sandal awareness. In 2018 we continued to take share in this large highly fragmented category that is clearly in sync with our brand DNA. During Q4, sandal revenues grew 11% and generated 15% of our footwear revenues. Full-year 2018 sandal revenues grew 19% and generated 23% of our revenues compared to 20% in 2017. Consumer demand for our comfortable and attractively priced sandals is growing and wholesale accounts are responding in kind. We continue to see sandals as a key component of our future growth. Last year we brought new product to market to address the growing for visible comfort technology. Our LiteRide launch far exceeded our expectations. This was achieved through globally integrated digital marketing campaigns. We spent much of the year chasing product as LiteRide quickly became one of our top five collections. This year we anticipate LiteRide sales will increase materially and we've geared up to meet growing demand. We're also excited about the introduction of LiteRide for kids this fall. With spring/summer 2019 we introduced another new product, Reviva, a sandal collection incorporating strategically placed bubble from the footpad that massaged with every step. Reviva is just getting into markets and initial response from consumers has been enthusiastic. We will continue to introduce new products to keep our collections fresh and relevant. Turning briefly to our distribution channels, I'm pleased with the progress we made in 2018. During Q4 wholesale revenues grew 10% as customers increased orders to keep pace with strong demand. Clogs were the standout and despite increasing the amount of line product available, demand exceeded supply. Within wholesale growth was most robust amongst our retail accounts. Distributors is the other leading component of our wholesale business, had a good quarter as well as they continue to refine their assortments and marketing to enhance growth. Our DTC comp, which combines our retail and e-commerce result was up 16%. Our e-commerce channel grew 19%. This was our seventh consecutive quarter of double-digit e-commerce growth with our best fourth quarter e-commerce revenues ever. We're driving the strong e-commerce results by continually improving the customer experience on our sites, and enhancing the effectiveness of our global digital marketing activities. At retail, we delivered our sixth consecutive quarter of positive comps increasing 13% globally. We closed net 175 locations over the past two years completing our store closure plan. As a result, over half of our remaining stores or outlets are most profitable format. On a full-year- basis we delivered strong results in each channel. We grew our wholesale business 8%, our DTC comp was 14% and our retail comp was 11%. Our e-commerce business grew 23% and made up 17% of our total sales, up from 15% in 2017. These results reflect the growing brand heat and consumer demand I discussed earlier. I'm especially pleased with the growth of our digital commerce activities. This consists of our e-commerce business which has two parts; sales on our own commerce sites and sales we make on third-party marketplaces, plus the eTail portion of our wholesale business. We embraced digital commerce early on, believing we would win by allowing consumers to shop wherever, and however they wanted, and we've been investing to build our global team and technological capabilities in this area. E-commerce is the fastest growing portion of our business and we expect that to remain the case going forward. Marketplaces is our newest e-commerce initiative. We are currently active on eight sites, five of which came online late last year. This year we expect to launch an approximately five more sites. We expect marketplaces to become increasingly important to us and to provide another venue of direct access to our global consumers. Before wrapping up, I want to tell you about another important project. We are investing in a new distribution center in Dayton, Ohio to support our long-term growth and to provide better service to our customers. This new facility will replace our existing facility outside of Los Angeles. At 550,000 square feet it is approximately 40% larger than our current facility and there is room to expand. Additionally, the new facility will incorporate automation enabling us to increase our throughput by 50% to support our future growth plans. Another critical benefit associated with this move is greater speed to market given Dayton's central location. I'm very pleased about this move which will take place in phases and is expected to wrap up in the fourth quarter of this year. In 2020 when the new distribution center is fully operational, we expect a benefit to gross of approximately 100 basis points. 2019 will be an exceptionally busy year as we focus on the opportunities we have identified to deliver further sustainable profitable revenue growth. From a product perspective, clogs, sandals and visible comfort technology will continue to be the key drivers of our growth. From a channel perspective, we expect e-commerce to once again be our fastest growing channel. At wholesale, our e-tailers and distributors present the greatest opportunity, while our retail business keep benefiting from our prioritization of outlets. And from a regional perspective, we expect the strong momentum in Americas to continue, while we expect Asia to have the greatest long-term growth potential. Our global marketing organization will continue to drive the brand heat to help fuel this growth with content from our great new brand ambassadors and attention grabbing collaborations along with the increasingly effective digital marketing. 2019 is off to a strong start. We believe we are well positioned to deliver topline growth and profitability that in turn drives incremental shareholder value. At this time, I'll turn the call over to Anne to review our fourth quarter results and guidance.