Good morning, everyone. Thank you for holding. And welcome to America’s Car-Mart’s Third Quarter 2015 Conference Call. The topic of this call will be the earnings and operating results for the company’s fiscal third quarter 2015. Before we begin, I would like to remind everyone that this call is being recorded and will be available for replay for the next 30-days. Dial-in number and access information are included in last night’s press release, which can be found on America’s Car-Mart’s website at www.car-mart.com. As you all know, some of management’s comments today may include forward-looking statements, which inherently involve risks and uncertainties that could cause actual results to differ materially from management’s present view. These statements are made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. The company cannot guarantee the accuracy of any forecast or estimates, nor does it undertake any obligation to update such forward-looking statements. For more information regarding forward-looking information, please see Item 1 of Part 1 of the company’s annual report on Form 10-K for the fiscal year ended April 30, 2014 and its current and quarterly reports furnished to or filed with the Securities and Exchange Commission on Forms 8-K and 10-Q. Participating on the call this morning, Hank Henderson, the company’s Chief Executive Officer and President; and Jeff Williams, Chief Financial Officer. And now, I would like to turn the call over to the company’s Chief Executive Officer, Mr. Hank Henderson.

Well, good morning, everyone, we appreciate you joining us today. We continue to get a lot of questions regarding competition, so I thought we might go ahead and just touch on that first. About two and half years ago, we did in fact begin to experience some significantly increased competition. It’s seemed at the time that almost everyone want to be in the business of loaning money on higher risk auto loans and we began to see some of our customers qualifying elsewhere for financing on higher dollar cars and longer terms than anyone could have previously imagine was possible. At the same time, we were confident that this would be short-lived as we had seen similar cycles come and go in the past, well, obviously that turn out to not exactly be the case and while it may have lined up somewhat from where it was, more this type of financing remains available and was out there few years ago. And while we have offered some slightly longer term as some of our good repeat customers, we have for the most part held the line on what we feel are more practical realistic terms to give our customers the best possible chance of success. We have been in this business long enough to understand very well that in order for us to be successful we must be committed to setting our customers up for the best possible opportunity for their success. We do so by delivering quality vehicles with payment terms that are affordable and not drawn out too long and we support all of that by developing relationships with our customers, so that we can give them help when they needed and work through various challenges that can arise. We have good understanding that this is an imperative…

Okay. Thank you, Hank. As mentioned in the press release, same-store revenues were up 2.8%, revenues from stores in the 10 plus year category was up a little over 2%, stores in the five to 10-year category was up around 1%, revenues from stores less than five years of age was up about 33% to $33 million for the quarter. The overall average retail units sold per month per lot for the quarter was 28. That's up 1.1% from 27.7 for the third quarter of last year, but down from 29.6 sequentially. The sequential decrease of around 1.5 unit was pretty evenly spread among different age categories. Overall market conditions on the sales side were maybe just a little softer for us, compared to the second quarter, which is not that -- all that unusual when looking back in history. But it was nice to see the increase from last year's third quarter. At the end of the quarter 43% or 31% of our dealerships were from zero to five years old, 22% or 16% were from five to 10 years old with remaining 73 dealerships being 10 years old or older. Our 10 year plus lots produced 29.5 units sold per month per lot for the quarter compared to 29.3 for the prior year quarter. That’s a 0.7% increase or about 0.2 units per month per dealership, our 22 lots in the five to 10-year category produced 27.8, compared to 28.4, that’s a 2% decrease and the lots less than five year age category had productivity of 25.4, compared to 23.9 for the third quarter of last year, 6% increased. Competition is still intense and we will continue to focus all of our efforts on customer retention, earning repeat business and offering good quality vehicles that are affordable under…

Yeah. Thanks, Jeff. I would be remised but I can you tell you that some of behind-the-scenes challenges we’ve had that made these results even all the more impressive. I’m certain that everyone around here would agree. It seems we've been through more policy updates, procedure changes and software conversions over the course of this past year than we’ve been through in the previous 10 years combined. Quite sometime back, I told you that we were in the process of completely rewriting our operational software and this undertaking was not just enhancing what we had, but rather building in an entirely new system that handles all of our inventory management sales quotes, credit information, sales docs, payments, customer information reports, collections and so on. And I probably made the mistake of telling you about that, about a year or two early as we had apparently imagined the magnitude of the project to be only about half of what it really was because it ended up taking as twice as long and costing twice as much as originally planned. Despite that we underestimated the time and dollars required, it is an excellent product that is going to be tremendously beneficial for our company. That doesn't make all that to go into converting to a new system any easier. A lot of people have put an incredible amount of time and effort to make this happen and doing all that in addition to their normal responsibilities and it has been quite a stress test as a team. There have been more than a few days around here and we think we’ve all have gotten on each other’s last nerve. The question was whether or not this was really ever going to come to pass but it has. We’ve stepped up our rollout…

[Operator Instructions] Your first question comes from Elizabeth Suzuki from Bank of America. Your line is open. Please go ahead.

Good morning. Have you noticed a meaningful impact from lower gas prices on either your customers’ ability to make their payments or their ability to buy a higher price car?

It’s a little hard to tell. So far, we have seen a continuation of improved collection results. And so we are optimistic that the lower gas prices are having an effect, but I think it’s a little early to tell. It seems that initially when prices did go down, we saw an initial bump on the sales side maybe and things have sort of left the level off again. So it’s just a little bit hard to tell, but I think some of our improved results can certainly -- on the collections side, it can certainly be attributed to our customers having more cash in their pockets.

Great. And it’s been about four quarters now since you stepped up the allowance for credit losses and it seems like charge-offs are improving. So at what point you decide whether you’re over-provisioning and use that allowance somewhat?

Yeah, of course we look at that reserve at least quarterly and it’s something that gets reviewed in the significant detail. And when we make an adjustment like we did a year ago, we tried to sit there at a level that we expect to be the run rate until we see significant and sustained trend that we point in a different direction. And even though our credit losses are little bit than last year, they are still much higher than we would like to see -- much higher than we’ve seen historically. And so we are not in any position now to say that at some point bringing that reserve then might be appropriate, it might be, but we are not there on reduced charge-off levels yet to support any reduction in the reserve at this point.

Okay. Great. And just one more quick one, have there been any CFPB investigations into Car-Mart, because DriveTime was recently find and it seems like the CFPB scrutiny of lenders like Ally and Santander is increasing? So just wondering if the CFPB has contacted or investigated Car-Mart at all?

No.

Great. Thank you.

Thank you. Our next question comes from J.R. Bizzell from Stephens. Your line is open. Please go ahead.

Good morning. And congrats on another great quarter.

Thank you.

Just building on collections, I know she asked about gas prices before. And I am just wondering, I know that’s probably helping a little bit. I am wondering the GPS initiative, how much of that is kind of flowing through? Are you seeing some nice uptick from kind of the more mature stores? Are across the board is GPS helping in your opinion? And when do we fully expect that to be ramped up and fully realized?

Well, yeah, J.R., we are a little over 80% rolled in now and we will be closer to 100% within the next six months or so, on that product being rolled out. We are seeing some real efficiency gains from the use of the product and we feel like credit losses over the last year would certainly have been a little higher without the product. We are not seeing any real direct savings at this point. But from an efficiency standpoint, and also from the company’s ability to just find collateral when we need to, especially in this regulatory environment oriented, certainly something that we had to do and we are glad we did. And we do expect more benefits down the road as the product gets fully rolled out. We learn how to use it a little better. And so it has certainly been a positive, but it’s more been from an operational efficiency standpoint to this point.

Right. And switching gears here and I know you gave us some nice detail on kind of the uptick in average sales price. But last quarter affordability was kind of you are all focused affordability they’re offering and as you move forward, that’s kind of your goal. And I know outside of the new service contract, just wondering if you could go in a detail about your comfort levels around, what you’re having to buy the cars, the used car at the auctions? I’m wondering if you could go into some detail on what you’re buying, what the customers want to buy, and then ultimately how comfortable you are with the aging mileage as you kind of see this term uptick to stay in the competitive space?

Well, obviously, we talked about throughout this past year we’re offering more what we would describe as our lower dollar cars. And of course as you would expect, those are going to be a little older and have a little bit more miles on them, so there is some tradeoff, but they’re much more affordable and we think that’s the key. Certainly cars these days can have a lot more miles than they could a few years ago. So we feel really good about the quality of our cars. And we feel very strongly that what our customers need most is affordability. And I think that we’re meeting that quite better now than we were about two years ago, actually.

And I would say, J.R., we mentioned it in my script, as we get a little better from a competitive standpoint, a lot of that improvement is expected to come at those older dealerships, which do sell a higher price car. So the ASP may come just from the fact that those lots, they were most affected over the last few years. They may see a little relief on the competitive side and volumes at those older dealerships. So we hope we’ll continue to come back up.

Great. Thanks for the detail. And last one for me, I promise. I know last quarter Hank, you talked about middle management and how you’ve really been focused on leveraging them and they really performed well last quarter. And it looks like it’s continued and you continue to read those nice rewards as we move into this quarter as well. I’m just wondering from their standpoint and then trickling down to kind of that manager of a lot standpoint. I know that turnover has been low. Just wondering how that’s going? Are you still seeing them outperform and most of them hit their goals kind of like you saw last quarter?

Yeah. Absolutely, for our area managers specifically, so we’re talking about that middle layer. And we definitely have a long way in the course of past couple years and yes, we continue to do better and better and can’t play enough good things there. Candidly, these past few months we did see a little bit of an uptick in our general manager turnover, so we’re all over there. We’re still a much better than we were a year ago, but in recent few months, we have seen a little bit of an uptick with that. And so we’re all over that and that is a concern and we’re going to keep that in line. But we do expect in this year far better than we did on prior year in that area, but that’s a good question. Thank you.

Yeah. Thanks for the detail, guys. And congrats again on the quarter.

Thank you.

Thank you. Our next question comes from John Rowan from Sidoti & Company. Your line is open. Please go ahead, sir.

Good morning, guys.

Good morning.

Just with the improvement in cash collections, any though as to when or if you all start pulling back on durations to manager back down to more historical number?

We’d love to and most of that is going to be driven from the competitive side of things, as long as we’ve got folks in our market offering longer terms than we’re comfortable with. We’re going to have to get a little closer to them. We never -- we think that benefit of what we do is we’re at some premium but from a customer standpoint that payment has to be pretty close. So a lot of that is a little out of our control, but we’d love to get that term back down.

And then we’ll also -- we tied as well if we see the -- our ASP go up.

Okay.

Obviously, hard to keep it pushdown itself perhaps goes up so.

Okay. And then just kind of circling back to the discussion on competition, you’re obviously not the only sub-prime auto finance company, but as noted a reduction in competition? And obviously, your other peer said that, in the ABS market they’re seeing lower subscription rates for deals that are back by similar type of paper? So I’m curious just from a 10,000 foot view, is that kind of what you’re seeing and you would attribute to lower competition? What are you seeing now that’s driving the reduction in competition?

Well, I think, the securitization market is still very strong and the pricing even though the interest rates for companies have gone up just a little bit. The rates that are being paid on those loans are still really low, but it just been around the fringes so far. It’s more when you put everything together and you see our better down payments, our lower 30-day delinquencies, our higher collection and lower charge-offs and then you -- when you talk to folks in the field, we are just seeing a little less pressure and a little less silliness than we saw 12 months ago. It’s -- but the competition is still out there, the securitization market is still very strong and it’s up to us to just keep operating the best we can, helping these customers cross that finish line successfully and -- but it’s been just around the fringes so far as far as a little less competition out there.

Okay. Thank you very much.

Thanks.

Thank you. Our next question comes from Kyle Joseph from Jefferies. Your line is open. Please go ahead.

Good morning, guys. Thanks for taking my questions and congratulations on a great quarter. And also let me apologize I was hopping on and off the call surpassed, something that’s already been asked, I apologize in advance.

Okay.

Jeff did you guys give the average term this quarter?

Yeah. We did.

Okay. All right. I can look in the press release for that.

Yeah.

And then just can you guys give us an idea how you guys gauge competition in the market, is it sort of the foot traffic you are seeing in your stores or is it sort of the terms that composite customers are reporting that they are getting from others?

For the most part, I would say, it’s whether our managers are hearing from customers but we also talk to directly to some of our local dealers and get a feel for what they have to say, what they are experiencing. But yeah, I’d say for the most part it’s the feedback of or customer through our managers.

And it does vary quite a bit, each of our businesses that are operated independently and they have to be able to react to what’s going on in their market. That’s -- and each market is a little different, sometimes a lot different.

All right. And then, can you guys give us sort of your outlook for the tax refund season, I’ve been reading a fair amount of articles that the tax refunds were less delayed this year. Then I’ve read some articles that tax refunds are bigger or smaller. What’s your outlook for tax refund this year compared to last year?

We anticipate similar results than we saw last year. The timing was a little different. We actually saw refunds coming a little earlier this year for our customers than last just a couple of days. As far as the quarter, we actually got some tax money in it at the very end of our third quarter. And in the prior couple of years, it’s been on into February. But overall for the entire season, we expect things to be pretty consistent with what we saw the last couple of years and the refund amounts themselves. I think we are expecting those to be about the same also. So no big change there.

All right. And then lastly, can you guys give us your outlook for used car prices. There was a lot of talk earlier this year that used car prices we are going to start to plummet but Manhattan has been strong, just sort of your next 12 month outlook for used car prices. Any potential impact on your business?

We are expecting prices to be basically flat over the next, I think may be six months to a year. I think at one point we thought may be those prices might go down a little more. But we have seen some price decreases over what we saw few years ago. But maybe it’s leveled off and we are not expecting any big changes on what we have to pay for inventory over the near term.

All right. Great. That’s helpful. And thanks for answering my questions and congratulations again on another good quarter.

Thanks Kyle.

Thank you. Our next question comes from Bill Armstrong from C.L. King & Associates. Your line is open please go ahead.

Good morning Hank and Jeff. Just another one on the IRS refund, so the refund season began earlier this year because they were delayed a year ago with that 2.8% comp that you reported in the January quarter, is there any way of gauging how much of that might have been from your customers getting early refunds or was that not really material?

Yeah. I wouldn’t say on the sale side it was very material as far as units sold that Friday -- the last Friday and Saturday there of the quarter is when some money did show up. So we may had a few more sales that directly relate to that, but it probably wasn’t much. It probably had a little better positive effect just on collections for the quarter. Just in the fact that we did have some special payments out there and that money came in a little sooner than prior years. So I would say the effect was probably little more pronounced on collections and not so much on the sales side.

Got it. Okay. And in terms of store expansion in your release, say, you’re looking to pick up the pace of the new openings a little bit in fiscal ‘16, which I think the worry maybe a little different than in the past. So are we looking, still looking for return to that kind of 10% growth rate, you targeted in the past or it might be a little bit less?

It’s probably as next year, this probably is going to be a little bit less than 10%, we’re going to gauge it for next year, little faster rate than this year but not quite to 10%.

Okay. Any particular reason for that, in terms of -- are you getting a little more cautious on the market or it is just real estate availability or….?

It has more to do with people. As I mentioned earlier, that we had gone through a time with some turnover with the general managers. And I think some of that can be related to the development, training, that sort of thing. And so as I said, we are committed to that being a priority for us and so we are going to little bit more concerned on that side. So, I would say it is more a people issue. We are going to be more careful.

Got it. Understood. Okay. All the rest of my questions have been answered. Thank you.

Thank you, Bill.

Thank you.

[Operator Instructions] And our next question comes from Doug Greiner from JMP Securities. Your line is open. Please go ahead.

With the push to sell lower-priced vehicles, are you seeing lower quality borrowers participate in buying those vehicles? I’m just wondering if there's more credit risk building in the portfolio as you sell lower-priced cars.

Actually to the contrary, I think when we look at the customer, of course, one of the things that makes that deal good is the affordability. And so with a lower-priced car you can actually have a better deal because it fits more into their budget. So, we’ve not had a decline in that regard.

And now, we did have an internal scoring system and we are seeing some improvements, not huge improvement but some improvements in overall scoring for the customer base compared to this time last year.

And then just one more switching gears on the unit volume growth per store. Would you just clarify how much slowed due to softness versus what was seasonal? Thanks.

Well. That’s a little hard to quantify specifically. But if you look back in our history it’s not unusual at all to see a little bit softer third quarter than second. So, I’d have to go back and try to quantify that. I don’t have that handy. But it's not unusual to see that a little softer for the third quarter.

Thank you. I’m showing no further questions on the phone line at this time, gentlemen.

All right. Well. Thanks again to everyone for joining us today and we will get back to work. We’ve got a little bit of snow and ice to clean off some of our stores, finish out this month and finish out this last quarter in good fashion. So, thank you all.