Jarrett Appleby
Analyst · Citi
Thanks, Tom, and hello, everyone. I'd like to start by discussing in more detail our sales activity during the quarter. In the third quarter, we executed 106 new and expansion turnkey data center leases, representing $4 million of annualized GAAP rent with an average rent of $170 per net rentable square foot. In addition, we added 21 new customer logos in the third quarter. And year-to-date, we have signed a total of 87 new customers, which is an increase of 9% over the first 9 months of 2012. Growth in multisite deployments continued in the third quarter, reaching a record 44 new and expansion leases signed with customers deploying in more than one location. This represents a 50% increase over the trailing 12-month average, which we believe is attributable to our vertical sales model and the investments in our sales and marketing staff embarked upon a year ago. Importantly, with 106 leases signed in the quarter, we continue to see strong transactional volume, the cornerstone to our effort to increase sales, supporting a more favorable product mix of cross-connections and power and the breakered-amp pricing model relative to base rent. Sales closed in the third quarter reflect and reinforce our strategy of building customer community in network-dense, cloud-enabled data centers supporting performance-sensitive applications. The networking cloud verticals drove the majority of our sales in Q3, representing 39% and 28%, respectively, of the leases signed. This dynamic further supports our strategy of creating high-value points of interconnection and supporting the best environment for our customers to maximize their growth. With our focus on the networking cloud verticals, we are also seeing a direct correlation in the growth in interconnection as an 18% year-over-year growth in fiber cross-connects. Our growing network density and diversity across our data center platform is one of the key decision factors for cloud service providers in choosing a data center partner. And we are seeing the greatest growth in interconnection coming from cloud providers. Cloud providers, along with social media, gaming and content providers, have a strong desire and need for interconnection. I'll now take some time to discuss our performance in our targeted verticals. Specifically in the network vertical, this quarter, we signed 41 leases, following a record number last quarter. Year-to-date, we have signed 129 leases with network customers, which is a 29% increase over the first 9 months of 2012. During the quarter, we made good progress in expanding our non-U.S. network community with over 1/3 of our network leases in Q3 coming from international network service providers. In that end, we announced that BICS, Belgacom International Carrier Services, one of the world's leading wholesale telecom service providers, selected our One Wilshire campus in Los Angeles, with the expansion of its global voice and mobile services footprint in North America. Like many other foreign-based networks, BICS chose CoreSite due to the ability to interconnect with the community of more than 275 networks and hundreds of other potential customers. Other key non-U.S. network signings during the quarter include FK broadband, a leading telecommunication provider in South Korea; TeliaSonera International Carrier, a primary telephone and mobile network carrier in Sweden and Finland; Hibernia, a provider of both subsea terrestrial networks throughout North America, Europe and Asia; and NTT Communication, the world's largest provider of telecommunication services, which entered and expanded its presence across 4 locations with CoreSite. NTT and TeliaSonera International Carrier are representative of the deployments we are winning with more frequency at CoreSite, multisite deployments across our North America platform, which help drive interconnection and attract other customers and enhance our community. To further enhance our diverse network product offering, we recently announced a newly established relationship with the London Internet Exchange, or LINX, targeted to provide direct access to a new Internet Exchange Point, IXP, called LINX NoVA, a set of the LINX peering exchange from our VA1 facility in Reston. We now have relationships with all 3 of the major European Internet peering providers, including AMS-IX and DE-CIX, as well as NYIIX in New York, which all joined our Open Internet Exchange when it was first introduced last year. In our cloud vertical, we signed 30 new and expansion leases, an increase of 30% compared to the trailing 12-month average. We expect to continue to see solid growth in our cloud vertical, as cloud adoption increases and as companies continue to realize the benefits of placing their application in the cloud. We believe we are well positioned to win deals with cloud service providers because of our flexible data center offerings, which allow providers to meet their capacity and power density requirements with cost-effective, scalable data center space. Meanwhile, our network density and diversity also helps to ensure the performance of these cloud providers' application. Since launching our Open Cloud Exchange offering in the first quarter of this year, we have seen good traction with the leading networks and cloud service providers joining our growing platform, allowing customers to enjoy secure performance-optimized connections and cloud service providers of their choice. Most notably, we recently announced the availability of AWS Direct Connect's sub 1G connections, which provide our customer connection speed of 50 meg to 1 gig, allowing more CoreSite customers to take advantage of the cost-savings and performance benefits of the cloud environments. AWS Direct Connect is now available in 5 CoreSite data center campuses across our portfolio, with deployments in New York and Los Angeles and extended connectivity to Boston, Silicon Valley, and Virginia. The relationship enables more of our customers to benefit from direct connectivity to AWS Direct Connect using optimal levels of flexibility and control. We expect key cloud deployments like AWS Direct Connect to help drive future enterprise customers to our facilities as they learn the value and benefit of secure, low-latency direct connections to hybrid IT solutions. In addition to AWS Direct Connect, in the third quarter, we expanded our relationships with key strategic customers including TW Telecom, Zayo, Reliance and XO Communications. In other verticals, we see strength in the content vertical where we had 20 leases representing more than 30% of GAAP rent signed in new and expansion leases. We had key wins from firms representing the entire content supply chain, including several leading movie studios, content delivery networks, internet TV platforms, online cloud gaming platforms and social media firms. The results in our SI and enterprise verticals came in below our expectations for the quarter. Deployments from system integrators can be inconsistent and often dependent upon sales cycles of their end users. We also believe the government shutdown had an impact on government agencies purchasing decisions during the quarter. As for enterprises, although sales were less than anticipated, we won a significant new customer deployment with Classified Ventures LLC, a leading online classified advertising firm that migrated to our facility in Chicago, as well as gaining a sizable expansion with an existing financial trading customer. Turning to geographic performance. Los Angeles was again our strongest market in terms of both volume of leases in GAAP rent signed in new and expansion leases. Digital content was the top vertical in terms of GAAP rent signed in Los Angeles, accounting for more than 50% of rent in this market, including leases with leading providers of gaming, entertainment and social media. Chicago was our next best performing market in Q3 in terms of GAAP rent signed in new and expansion agreements, driven by the enterprise vertical. Our New York market rounds out the top 3 in terms of GAAP rent in Q3. We signed 7 new in expansion leases at our NY1 facility led by the network, cloud and digital content verticals. However, we also had one large hosting customer move out of the facility in search of a low-cost, wholesale solution. This customer represented $1 million GAAP rent and 14% of the capacity at NY1. Therefore, despite solid leasing at the facility, we saw occupancy decline in 75.8% to 67.1%. I'll close by touching on our sales, marketing and operations team. Regarding sales and marketing staffing, we have seen good progress with the vertical sales model we implemented in mid-2012 as evidenced by the favorable trends in our product mix mentioned earlier. However, we had some recent turnover in our vertical sales team. As a result, we continue to identify additional resources to supplement the current sales team and currently have 3 open positions, 10% of budgeted headcount. Based on the tenure of our current sales team and related sales quota, there are approximately 2 quarters behind where we anticipated being when we embarked on this initiative a little over a year ago. For reference, we currently have 19 fully tenured sales reps or 66% of our budgeted headcount, with an additional 7 people in the ramp-up phase. In addition, we want to take this opportunity to thank Chris Ancell, Senior Vice President of Sales and Sales Engineering, who's departing CoreSite to pursue other opportunities. I want to thank him for his contributions over the past year. Chris played a key role in the initial transformation of our go-to-market sales model. This role is being filled internally on an interim basis as we conduct the search for a permanent replacement. I maintain full responsibility for the sales organization, and we remain focused on building a best-in-class sales organization and delivering a superior customer experience for our more than 750 customers. Turning to operations. We continue to deliver reliable operational performance across our portfolio, achieving 6/9 of uptime in the year to date. This is consistent with our reliability since becoming a public company. In august, we completed SSAE 16 Type 2 examinations, covering all 14 operational data centers across our portfolio, demonstrating our commitment to our customers surrounding operational excellence and security, environmental controls throughout our facilities. As we look to the remainder of 2013 and into 2014, we are optimistic, given our strong pipeline and commitment to executing against our strategic plans, to create value for our customers and shareholders. I'll now turn the call over to Jeff.