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Americold Realty Trust, Inc. (COLD)

Q4 2023 Earnings Call· Thu, Feb 22, 2024

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Transcript

Operator

Operator

Greetings, and welcome to the Americold Realty Trust Fourth Quarter 2023 Earnings Conference Call. At this time all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation. [Operator Instructions]. As a reminder, this conference is being recorded. I'd now like to turn the conference over to your host, Kevin Reed, Vice President of Investor Relations. Thank you, and you may proceed, sir.

Kevin Reed

Analyst

Good afternoon. Thank you for joining us today for Americold Realty Trust's Fourth Quarter 2023 Earnings Conference Call. In addition to the press release distributed this afternoon, we have filed a supplemental package with additional detail on our results, which is available in the Investor Relations section on our website at www.ir. americold.com. This afternoon's conference call is hosted by Americold's Chief Executive Officer, George Chappelle; President of Americold, Rob Chambers; and Chief Financial Officer, Jay Wells. Management will make some prepared comments, after which we will open up the call to your questions. On today's call, management's prepared remarks may contain forward-looking statements. Forward-looking statements address matters that are subject to risks and uncertainties that may cause actual results to differ from those discussed today. A number of factors could cause the actual results to differ materially from those anticipated. Forward-looking statements are based on current expectations, assumptions and beliefs as well as information available to us at this time and speak only as of the date they are made, and management undertakes no obligation to update publicly any of them in light of new information or future events. During this call, we will discuss certain non-GAAP financial measures, including core EBITDA and AFFO. The full definitions of these non-GAAP financial measures and reconciliations to the comparable GAAP financial measures are contained in the supplemental information package available on the company's website. Now I will turn the call over to George.

George Chappelle

Analyst

Thank you, Kevin, and welcome to our fourth quarter 2023 earnings conference call. This afternoon, I will discuss key operational metrics and financial results for the quarter and for the full year. I will then discuss the current market conditions that are underpinning our 2024 guidance. Rob will provide an update on our recent customer initiatives and growth activity and Jay will provide a detailed walk-through for our full year 2024 guidance. Turning to our core business priorities. First, customer service continues to support strong occupancy in our portfolio. For the fourth quarter, our same-store economic occupancy remained strong at 83.7%, which was 53 basis points decrease over last year and a 30 basis point decline sequentially from the third quarter. As a reminder, we delivered four quarters in a row of record-setting economic occupancy in the mid-80s, including the first three quarters in 2023. Last year's fourth quarter economic occupancy was aided by a counter seasonal inventory build as food manufacturers produced ahead of end consumer demand as they were seeing labor improvements, but this did not repeat this year. Considering this, the slight fourth quarter decline from prior year, combined with four quarters in a row of record-setting economic occupancy in the mid-80s continues to demonstrate our assets remain in very high demand. To further emphasize just how high the demand is for our assets, 2023 full year same-store economic occupancy was 84.3%, which is an Americold's full year record significantly beating our last record same-store economic occupancy of 80.5% by almost 400 basis points. We are very proud of this achievement. We also derive 52.2% of rent and storage revenue from fixed commitment storage contracts in the fourth quarter, which is 180 basis points higher than the third quarter's level and set another record for this metric…

Rob Chambers

Analyst

Thank you, George. As George mentioned, our company delivered strong results during the fourth quarter, economic occupancy at 83.7% for the same-store pool and another quarter of record-setting fixed commitment percentage levels for our total warehouse segment. At quarter end, within our Global Warehouse segment, rent and storage revenue from fixed commitment contracts increased on an absolute dollar basis to $577 million compared to $420 million at the end of the fourth quarter of 2022. On a combined pro forma basis, we derived 52.2% of rent and storage revenue from fixed commitment storage contracts, which is an approximately 1,000-plus basis point improvement over the fourth quarter of 2022. Since our IPO in 2018, we have added over $379 million in annualized fixed storage revenue, a testament that speaks to both the benefits our customers derive from the structure, along with our best-in-class commercial practices. Turning to pricing. For the fourth quarter, rent and storage revenue for economic occupied talent in our same-store on a constant currency basis, increased by 3.4% versus the prior year. Please note that during the fourth quarter, power surcharges decreased in certain markets, which was a headwind to our increase by approximately 100 basis points to 150 basis points. Service revenue per throughput pallet increased by 9.1%. We remain very focused on our pricing initiatives to ensure that we both offset inflationary pressures and price our business to reflect the value of the service we provide to our customers. We continue to take a surgical approach to pricing the renewal of existing business with embedded rent escalation that reflects the current operating environment, and we continue to price new business with a forward view of our cost structure and the current market rates. Lastly, this past January, we implemented the majority of our annual General Rate…

Jay Wells

Analyst

Thank you, Rob. Before commenting on our 2024 guidance, I want to say that I'm honored to have recently joined Americold as CFO, and I look forward to working with the team to continue to strengthen the company's financial foundation and position the business for future success. I also look forward to getting to know the investment community over the next several months. Moving to our balance sheet. At the end of the quarter, total net debt outstanding was $3.2 billion. We had total liquidity of $797 million, consisting of cash on hand and revolver availability. Our net debt to pro forma core EBITDA was approximately 5.6 times. And as Rob discussed, we have announced our expansion in Allentown, Pennsylvania and our greenfield development in Kansas City, Missouri, both of which are expected to ramp up spending in the second quarter of this year. Please see Page 39 of the IR supplement for additional details on our development projects. Turning to our full year 2024 guidance. We expect AFFO per share in the range of $1.32 to $1.42. Before reviewing the individual components of this guidance that are set forth on Page 42 of the IR supplement. Let me quickly comment on the new 2024 same-store pool for the Global Warehouse segment. Our new pool is now 227 facilities, which is approximately 95% of the total number of properties in our warehouse segment. A summary of the 2024 same-store pool historic performance for 2023 is presented on Page 38 of the IR supplement. We have 10 facilities that are in our 2024 non-same-store pools. Now turning to the individual components of our AFFO guidance and starting with our Global Warehouse segment. We expect full year 2024 same-store constant currency revenue growth to be in the range of 2.5% to 5.5%.…

George Chappelle

Analyst

Thanks, Jay. There is a lot to be proud of in 2023, such as growing AFFO per share, 19% when adjusting for the impact of the cyber event and the exit of a large retail customer and our third-party managed business. While setting work is an economic occupancy in the fixed commit contracts, completing five automated developments and increasing services margins in the face of declining throughput, all done with an eye towards building reliable and predictable earnings. As we start 2024, our development strategy is coming to life with our two strategic partnerships delivering high-quality growth opportunities that we are now turning into reality. As evidenced by our development guidance, we expect a very strong year for low-risk accretive development starts. Our internal growth is underpinned by record-setting occupancy and fixed commit contracts in addition to services margin expansion supported by best-in-class labor management processes and tools that will not only add tens of millions of warehouse services NOI but do it in a way that's predictable and sustainable even as throughput is variable. All of this is enabled by the best-in-class customer service, our 15,000 associates around the world deliver day in and day out. To our associates, I say thank you for all that you do in support of our customers and our company. Thank you again for joining us today, and we will now open up the call for your questions. Operator?

Operator

Operator

Thank you. At this time, we will be conducting a question-and-answer session. [Operator Instructions]. The first question comes from Nick Thillman from Baird. Please proceed with your question, Nick.

Nick Thillman

Analyst

Hey, good evening. Maybe just touching a little bit on throughput and particularly, just the commentary of now being down year-on-year after maybe in the third quarter, you guys mentioned the potential build in the second half of the year. Maybe give a little more clarity on that on maybe the cadence on that? And also, if you're seeing any differentiation between your facilities maybe at the upper end, near the producer and then more like end consumer, if there's any variability there?

George Chappelle

Analyst

Yes. Thanks for the question, Nick. I would say no, there's no variation in terms of where the facilities are in the supply chain. As you know, the supply chain works pretty much in unison. But I would say on throughput, we still expect a very weak first half of the year and a much stronger second half of the year. You're right, at the midpoint, where we're guiding at this point, down 200 basis points year-over-year at the midpoint. But we do think throughput is going to be a real challenge in the first half and getting all the way back in the second half is probably a pretty long put, to be honest. I think we get most of the way back, at least on what we know today, and that's where the guy landed.

Nick Thillman

Analyst

That's helpful. But maybe part pairing that a little bit with the occupancy commentary being down or flat to down slightly next year. Is there any concern around throughput, maybe people starting to take for expectations for cold storage demand and maybe occupancy could bleed from here as we're looking out into '25, or maybe what are the thoughts your customers are having on expansions at this point?

George Chappelle

Analyst

Well, occupancy, as you know, we set a record year-over-year at over 84%, up 400 basis points from our previous high. We're clearly stealing market share across the network. I mean the frozen food industry isn't growing at that rate. So we're still in a lot of market share over the last four quarters with four record occupancies. And we're guiding to just 50 bps down at the midpoint from a record occupancy. So we'll have our second best record occupancy, I guess with this guy. So we don't have occupancy concerns at all. And we do believe that when throughput comes back, we'll see a lot of demand for increased bills. We just announced an expansion in Pennsylvania, as you know. We have our CPKC-build for us kicking off and DP World opportunities across the world. So we're very bullish on our development opportunities. We're very bullish on our occupancy throughputs the weakness, it has been. But we think second half of the year, we finally make some progress coming back.

Rob Chambers

Analyst

And the only thing I would add is our development pipeline remains well over $1 billion. So it is as robust as it's ever been.

Operator

Operator

Thank you. The next question comes from Mike Mueller from JPMorgan. Please proceed with your question, Mike.

Mike Mueller

Analyst · your question, Mike.

Yes, hi. I guess on the development front, can you give us a sense as to -- should we be thinking of all new development for the foreseeable future coming via the two development partnerships and really only expansions being on balance sheet. Is that the right way to think of it?

George Chappelle

Analyst · your question, Mike.

No. No, that's not the right way to think about it, Mike. For instance, the CPKC development is on balance sheet. The JVs are only right now with a couple of DP World developments. One JV we started in Dubai. The second goes into our Dubai build. But you shouldn't even think of the DP World build is all JVs. So DP World and CPKC opportunities, you should think of as just developments through another strategic partnership, just like a customer build or an expansion. You know we announced some expansion, customer-dedicated builds there are a lot in the pipeline. Rob just quantified the pipeline and in there our customer-dedicated bills. I don't think many customers are really going hard on bills at the moment with throughput where it is and a consumer that lacks the disposable income they once had. So I would expect customer build development is probably not in the first half of the year, but they're certainly still in the pipeline. And when the economy and the consumer gets a little more healthy, we expect those to roll in right along our DP World and CPKC developments and expansions we still have underwriter writing.

Mike Mueller

Analyst · your question, Mike.

Got it. Okay. Thank you.

Operator

Operator

Mike, is that conclude your questions?

Mike Mueller

Analyst

Yes, thanks.

Operator

Operator

Thank you. The next question comes from Jessica Zheng from Green Street. Please proceed with your questions, Jessica.

Jessica Zheng

Analyst · your questions, Jessica.

Hi, there. So I noticed you're projecting a much faster stabilization time line for the new Kansas City project versus your other conventional projects. Could you kind of just walk us through the reasoning there? And do you expect similar lease-up time frame for most of your other CPKC projects or DP World projects?

George Chappelle

Analyst · your questions, Jessica.

I think that the CPKC projects should follow a similar time line to Kansas City because they're all going to fall into a certain category of very high churn, almost cross-docking type operations where you're taking truckloads of product and containers and reloading and restaging onto rail and vice versa on the way back from Mexico. So I would expect the facilities in the CPKC environment to all match a certain profile and match the CPKC stabilization dates fairly close. It's not -- they're not going to be identical, but it's going to be very similar. They'll have almost nothing in common with the DP World initiatives at a different supply chain solution driven by a different supply chain process overseas versus over rail. But they, in turn, will look very similar because they're satisfying a different need. So I'd say, within each partner, they'll look very similar, but there aren't various similarities to -- amongst partners, if that makes sense.

Jessica Zheng

Analyst · your questions, Jessica.

Okay. Great. That's very helpful. And then just shifting gears a bit to food production volumes. Broadly speaking, where do you think food production volumes are today versus optimal levels? Could producers start coming back on production volume is the slowdown in demand pursue?

George Chappelle

Analyst · your questions, Jessica.

Well, I would say right now, production volumes are at very low levels. I mean we have the weakest time of the year, which is the first quarter with a very weak consumer. So I would say production volumes are very low. We have said that in the second half of the year, we expect a pickup in consumer demand and a corresponding pickup in manufacturers producing and that's the way we laid out our guidance. What I will say is coming out of CAGNY this week, which is where a lot of major food producers have their first annual investor conference. There was a sentiment pretty much across the board that manufacturers thought the second quarter could be a little better than we see it. That's relatively new news. We think if that were to occur, that helps us a lot and would be incremental to what we're looking at today because, again, we're skewed more towards the second half of the year. So that's relatively new news just this week got a CAGNY, but I was very pleasantly surprised to read those comments coming out of CAGNY and see that there is some kind of consensus around maybe a better second quarter than we were planning on. So that's probably the bright spot in all of this, but again, that's coming out of CAGNY this week. So it will be interesting to see how things shape up in the coming weeks.

Operator

Operator

Thank you. The next question comes from Samir Khanal from Evercore. Please proceed with your question, Samir.

Samir Khanal

Analyst · your question, Samir.

Yes, thank you. Hey, George, how are you? Can you walk us through the trends in the throughput in 4Q that you saw kind of on a monthly basis and kind of what you saw into January? Because when I listen to the food manufacturer sort of, let's call it that, October-November time period, they saw a bit of improvement. So I'm just trying to understand how you were sort of still down about 7% to 8% versus their numbers being much better?

George Chappelle

Analyst · your question, Samir.

Yes. No, good question, Samir. I would say the way it materialized, and I think I know where you're going in terms of the L.A. REIT Conference that we attended. I personally wasn't there, but obviously, I understand the messaging. So when we get into the fourth quarter, October and the first part of November looked really good. I mean it looked really good. And even going into Thanksgiving, they've looked reasonably good. And then what we saw in the network was going into December, it was very clear to us that manufacturers were geared up to produce pretty much what they could sell in 2023. And once they cross that boundary, which would typically be somewhere in around middle of December, they shut it down really hard because there was no motivation, I believe, on their part to produce anything that was just going to go into inventory. That would have much rather had a production volume this year than last year. So I think that the earlier -- in the quarter, all of October, probably happened November was consistent with exactly what you just said and what we saw. And that what really surprised us was a pretty hard shutdown in the second half of December, and that took the numbers a little soft. I will say, as we said in the script, on a year-over-year basis, comparison-wise, sequentially improved 140 bps. So there was improvement in the quarter. It wasn't sequential because of the last month. But on a year-over-year basis, Q4 to Q3, the improvement was there. So not as much as we had hoped and not as much as we saw in the first half of the quarter, but it did materialize if you look at it year-over-year.

Samir Khanal

Analyst · your question, Samir.

Okay. Got it. And then I guess my follow-up or second question here is, I know you're hitting records in occupancy here. But why wouldn't occupancy continue to go up here given you're pretty bullish about the overall business, fixed commits continue to go up. I'm just trying to understand how you get to that decline of 100 basis points in occupancy?

George Chappelle

Analyst · your question, Samir.

I just think that, look, we had a -- we blew away the record, right, of our economic occupancy, really 400 basis points. What we want to see is throughput pick up, and we want to see turns pick up, and we want to see all the [indiscernible] bonds pick up. I mean, that's what we're looking for. Occupancy, I think we're at levels where we're not going to see huge growth. And quite frankly, keeping within 50 points of the 50 basis points of the record we just said, I think it's quite an accomplishment. So, the secret now is to get the throughput going. I don't think there's any motivation for manufacturers to build more inventory at this point. It would appear to us, they have plenty. And certainly, retailers are no longer saying more inventory is needed in the system. What we need, I believe, now is higher throughput and the occupancy will take care of itself. The fact that we're not declining, I think, is a testament to our assets and the market share with stolen from competitors. Our goal is to keep it this year is really, I think, what we need to do in occupancy and then get the throughput going.

Rob Chambers

Analyst · your question, Samir.

And then, Samir, if you remember -- and we mentioned this a little bit in George's prepared remarks, I mean, there was a countercyclical build this time last year. And so just kind of coming out of the gate early, the comp is a pretty challenging one first quarter of the year.

Operator

Operator

Thank you. The next question comes from Michael Carroll from RBC Capital Markets. Please proceed with your questions, Michael.

Michael Carroll

Analyst · your questions, Michael.

Yes, thanks. Could you provide some more color on the slower ramp-up that you're seeing in the non-same-store NOI pool? I know that the pool is changing versus the guidance that you provide in 2023, and that might be a lot of it. But is it also like the delay in the stabilization of Lancaster and Plainville, is that like kind of the reason why you're seeing more of a flattish trend within those NOI results?

George Chappelle

Analyst · your questions, Michael.

Yes, I'll hand it to Rob for a little more detail, Mike. But I think you just stated what I wanted to clarify. It's not the non-same-store pool. It's two properties in the non-same-store pool, which are very complex. I think I mentioned 75 million cases a year distributed when they're fully ramped up in the retail space where it's palleted and 100% cases out, et cetera. So Rob will go into more detail, but I just want to clarify two properties in the non-same-store pool. The rest of the non-same-store is performing very, very well.

Rob Chambers

Analyst · your questions, Michael.

Yes. That's exactly right. I mean, so our two customer dedicated facilities in Pennsylvania and Connecticut, the most highly automated facilities that we have in our network, 100% case pick selection. Those are facilities that are directly servicing retail stores. So service level is incredibly important. And we've just made a joint decision with our customer that it's appropriate to make sure that we take the necessary time to ensure a smooth transition and the highest possible service levels. So we just anticipate ramping those facilities throughout the course of this year, which is a bit slower than prior expectations.

Michael Carroll

Analyst · your questions, Michael.

So why is it taking so long to ramp up those buildings? I can't remember if you delayed the stabilization on a couple of those projects already. Is this something different of why you're delaying the stabilization again?

Rob Chambers

Analyst · your questions, Michael.

It is -- I would say it is something different. I mean the original reason why we had to delay these projects if that was just simply because of the logistics of getting the components over into the country from Europe during COVID. So they were slower to come out of the ground because of COVID delays. Now what we're focused on is making sure that we're providing the right level of service as we burn in the equipment, which is very, very complex. So, these are -- it's two totally different reasons for why the projects are later to be delivered now than the original expectation. But as I said in the prepared remarks, we still have an extremely high degree of confidence of what we will deliver on our stable -- expected stabilization returns.

Michael Carroll

Analyst · your questions, Michael.

Okay. And then just last one real quick. I know, George, in your prepared remarks, I think you said that the CPKC and DP word relationships, you see $500 million to $1 billion of opportunities there on the development side. What does that number pertain to? Is that the current projects you're considering today? Or is that just a longer-term target?

George Chappelle

Analyst · your questions, Michael.

It's a combination of both, Mike. I mean, we have the two we announced the Dubai build, which is a JV with our partner, RSA and obviously, with CPKC, Kansas City build. If you look at the pipeline we're working on right now, that would get you close to, let's say, the $300 million, $400 million, $500 million range and we're scratching the service on the pipeline. We don't have the pipeline fully built out for either partners. So when we say $500 million to $1 billion, we're probably halfway there already just based on what we're researching and underwriting and building the business cases for. And the next tranche to get to $1 billion are opportunities that we haven't even started to uncover yet. So it's a really great relationship with both partners. They have some very good market intelligence on where we should hunt. And so far, it's been very accurate. As you can see from two builds in a relatively short time with two strategic partners. So we're very excited about it. We feel really good about the pipeline we quoted, and we're seeing really quality opportunities. So that's how we get to the $500 million to $1 billion.

Operator

Operator

Thank you. Your next question comes from Bill Crow from Raymond James. Please proceed with your question, Bill.

William Crow

Analyst · your question, Bill.

Hey, good evening. George, is the weakness of the consumer surprising you at all?

George Chappelle

Analyst · your question, Bill.

I would say, Bill, is a surprising I'm old enough to have been through this maybe once or twice before. And I would say no, I've seen volume decline in the face of a significant macroeconomic issue before. The consumers are sensitive to spending. It takes pretty big swings in the economy for it to show itself as wide as it has in this environment. But if you look at interest rates and inflation alone, I think we can all understand how disposable income is at the levels it is, and people have to make choices. And part of that is spending less at the grocery store on discretionary spends, which aren't happening. So that's consistent with what all our manufacturing partners are seeing consistent with what our retail partners are seeing. We've called out the second half of the year. As I've said before, it's not typical for the first half of the year for the food business to see a big influx of demand. There are very few holidays to center that around. And that's why the second half of the year is typically a better time of the year to see a recovery. But again, I'll mention that CAGNY this year was held. It's the biggest food investor conference of the season. And several large manufacturers were more bullish on the second quarter than the second half. So there's a little bit of hope there and that we see an earlier recovery than we've built into our guidance, but that's very new news, and it remains to be clean how it plays out.

William Crow

Analyst · your question, Bill.

And you can give me a shorter answer to this, but I want to reframe that question just a little bit. Does the consumers' reaction to discounting at the retail level. Is that different than what you've seen before because it didn't seem to stimulate demand like it has before?

George Chappelle

Analyst · your question, Bill.

No, it wasn't different than I've seen before. I think it did stimulate demand, quite frankly. If you look at year-over-year, we were down 900 bps in the third quarter year-over-year, down 760 bps in the fourth quarter, so an improvement of 140 bps. I think without the promotional spending that every large manufacturer called out, by the way, in their releases because it was not an insignificant amount of spending. No, I think it did what it was supposed to do, and I think it would have been worse than I just described had they not done it.

Operator

Operator

Thank you. The next question comes from Craig Mailman from Citigroup. Please proceed with your questions, Craig.

Craig Mailman

Analyst · your questions, Craig.

Hey, guys. George, maybe just following-up with all this discussion on throughput and commentary from some of your producer customers. I mean it doesn't feel as much has changed for the consumer. It feels like there's ebbs and flow in when your customers ramp production and then throttle it back. I mean how do you feel confident that the back half of the year, given sort of the limited visibility is going to see this ramp at the consumer outlook doesn't improve significantly?

George Chappelle

Analyst · your questions, Craig.

I'm basing it on a couple of things, Craig. One is the sentiment of our larger customers, both retail and manufacturing. And two is the economic environment, hopefully improving in the second half with interest rate reductions planned, at least at one time, a little more bullish, I get that, but still planned for the second half of the year that would free up disposable income for consumers. Generally, that builds consumer confidence, and that generally builds throughput increases in our customers. So it's based on the economic news of interest rate declines, which, again, may be a little less bullish than it once was, but still people are saying in the second half of the year, it will come. And it also comes from coming into the part of the year when you should see natural growth with some of grilling season and then the holiday season. So it's based on a number of factors in our largest partners and the economic news, we still believe will happen.

Craig Mailman

Analyst · your questions, Craig.

Okay. And then from a guidance perspective, it sounds like the G&A increase is predominantly IT spending related to kind of cyber initiatives. Is that kind of sticky G&A that you guys are going to be spending year in and year out now and you're not going to back out related to the incident?

George Chappelle

Analyst · your questions, Craig.

Yes, I'll hand this one to Jay. Go ahead, Jay.

Jay Wells

Analyst · your questions, Craig.

Yes. Craig, nice to meet you. It really is -- it's for additional cybersecurity will continue to be an expense. So on that side, sticky. And related to Project Orion, we're moving from basically a server-based type IT approach to the cloud. And under the general accounting rules, you can capitalize it if you put it on a server and can touch it, but you don't capitalize it if you foot in the cloud. So it basically is going to be continued expenses because we're in a SaaS environment going forward.

Operator

Operator

Thank you. The next question comes from Ki Bin Kim from Truist Securities. Please proceed with your questions.

Ki Bin Kim

Analyst · your questions.

Thanks. Hi, everyone. So your economic occupancy dipped a little bit year-over-year, but your physical occupancy was down over 400 basis points. So a couple of questions. One, doesn't that physical occupancy declines eventually have way on economic obviously? Obviously, if customers have just less inventory to store. I would imagine it would weigh on it. Yes. So let me stay with that one first.

George Chappelle

Analyst · your questions.

Yes. I would tell you, Ki Bin, that in the first quarter, particularly, but the first half of the year, you should always see a gap between economic occupancy and physical occupancy because almost by definition, when you go to a fixed commitment contract with us, you're reserving space for the second half of the year. I mean, with most of our customers, that's true. There may be some that aren't seasonal as others, but for most of our customers, they would be paying the space in the first quarter and then sometimes the first half of the year that they intend to use in the second half of the year. So I'll turn it over to Rob for a little more detail, but it's not unusual and you should not expect really for economic occupancy and physical to be very close in the first quarter.

Rob Chambers

Analyst · your questions.

Yes. And I would just add that as we look out over the course of the year, the conversations we're already having with our customers about either renewals of existing fixed commitments or the transition from a transactional environment into a fixed commitment scenario, we're very confident that, that percentage is going to continue to increase our fixed or the amount of contracts under fixed commitment. So even if we see a little bit of dip in the physical occupancy, I think we'll overcome that through our continued progress that we'll make moving customers on to our fixed structure.

Ki Bin Kim

Analyst · your questions.

And how much is the European slowdown or the farmer protest seem to be growing? How much is that impacting your business?

George Chappelle

Analyst · your questions.

Not at all. I mean right now, I think, as Jay mentioned, we're very happy with the European business. We actually grew NOI in our European business last year, 30%. We plan on growing another 20% this year to make a further point on the business, we ended the year this year on an NOI basis. I think it was close to $10 million higher than when we bought the company. I mean, so we've grown the business pretty significantly since we bought it. I mean, the impairment is a calculation that Jay explained, but we're very happy with the business. We're growing NOI year-over-year, which you'll see in the results pretty significantly. It's generating more profit, significantly more profit than when we bought it. And we're on a very nice glide path in Europe, very bullish on it.

Ki Bin Kim

Analyst · your questions.

And if I can just squeeze a third one in, going back to the G&A topic. Your G&A in 2018 was $115 million and for your guidance in 2024 looking at $255 million. I'm just curious, like there doesn't seem to be a ton of like scalability or economies of scale with the G&A. Any kind of broad observations. I know there's cybersecurity and your transition to the cloud, but it just seems to be running hotter than I would say most people expected.

George Chappelle

Analyst · your questions.

I can't take you all the way back to the beginning, but I can tell you that the two pieces we called out this year, I think we're very transparent on for a number of quarters. I mean we talked about cybersecurity investment back in the second quarter of last year, and we talked about that going into SG&A. And we've talked about our software being cloud-based, which from an accounting standpoint means that the expense of that goes into SG&A and out of CapEx or OpEx. So I just -- I don't have the data in front of me to go all the way back as far as we'd like. But I can tell you that recent increases are exactly around the two things we've highlighted for a couple of quarters now.

Operator

Operator

Thank you. The next question comes from Josh Dennerlein from Bank of America. Please proceed with your questions.

Josh Dennerlein

Analyst · your questions.

Yes, hey, guys. Just a follow-up on the throughput comments that you're flagging with a slowdown in mid-December call it. Does the 2024 guidance assume like a pickup starting in 1Q from that minus 7.4% or I guess kind of what's the trajectory that your model or factoring into guidance?

George Chappelle

Analyst · your questions.

I would say that certainly not 1Q, we don't expect. We're not modeling an improvement. 2Q, we're modeling the slightest of improvements, mostly because we do see the Memorial Day and then going to the summer should provide a natural lift. Now that could be better for the reason I mentioned earlier around CAGNY and a lot of the manufacturers there large manufacturers being more bullish on the second quarter throughput than I just described, but that's where our guide is. And then the second half of the year, is where all the growth is. So that's -- which gets us to our mid of down 200 bps. So again, it's really a second half recovery in our guide. And if the CAGNY recent news is real, that would be incremental to the guide because we do not have a lot of improvement in the second quarter, very little.

Josh Dennerlein

Analyst · your questions.

Okay. Okay. No, that's helpful. And then I just want to move back to a question that was on the occupancy guide. It sounds like stock assumption is like flat to down. I think in the past, you've kind of made the message that you could build occupancy, and that was kind of driven by like your kind of view of driving a higher profit per box. Just kind of trying to reconcile the two comments here. Is this kind of like the optimal occupancy for your boxes or some kind of...?

George Chappelle

Analyst · your questions.

No, no. We've said we can get to the low 90s and we can. It's simply that setting the record we have, which is -- again, I've mentioned it a couple of times, which is really stealing share. I mean the frozen food industry did not grow 400 bps in the second half of last year. So when you consider it that way, it has nothing to do with our ability to get to the low 90s. We know we can do that. We just don't know how much further we can go in this environment, setting the record we set and doing it the way we did. We're going to attempt to keep growing it. There's no question. But I think after the 400 bps improvement at any time in our history, we're just wondering how far we can go in the short term. That's all.

Operator

Operator

Thank you very much. Ladies and gentlemen, we have reached the end of the question-and-answer session. This does conclude today's conference, and you may now disconnect your lines. Thank you very much for your participation.