Gary Bhojwani
Analyst · B. Riley FBR. Randy, your line is open
Thanks, Jennifer. Good morning, everyone, and thank you for joining us. Turning to Slide 5, I'd like to start today's call with a brief discussion of the acquisition we announced yesterday. Web Benefits Design or WBD is a leading on-line benefits administration firm based in Orlando, Florida that focuses on small and midsize employers. It has a best-in-class proprietary technology platform for employee benefit programs that allows WBD to provide its clients with a customizable suite of administration, compliance and communication solutions to manage employee benefits programs including insurance. WBD grew its employer client base in excess of 100% over the past 2 years. We expect the acquisition to accelerate the growth of Washington National's worksite business. Worksite is already one of our fastest growing higher multiple businesses. The transaction adds full service employer benefits administration capabilities and cutting-edge benefits technology to CNO and Washington National. This competitive advantage strengthens our value proposition for both new business and existing employer group retention. Washington National's insurance products will be made available to WBD's 1,000 employer customers with more than 250,000 employees alongside their current insurance carrier options. Armed with WBD's technology, our agents will now have access to employer partners that were previously out of reach due to the lack of a sophisticated benefits platform offer. This acquisition also creates numerous cross-sell opportunities for both companies. WBD's 200 affiliated brokers will be able to sell our insurance products, while our agents will provide an additional distribution channel for WBD. WBD employs a profitable recurring e-based model, that typically bills employers on a per employee per month basis. These revenues will add to our existing high return fee based businesses that will help improve our ROE. The transaction allows us to utilize our valuable non-life NOLs. The purchase price of $66 million was funded out of holding company cash. It represents less than one quarter of free cash flow. There is an additional earn-out, which is contingent upon the achievement of certain financial targets over the next several years. The acquisition is expected to add a $0.01 per share in 2020, with further improvement in 2021 and beyond before consideration of any revenue synergies. Besides providing a good understanding of the attractiveness of the WBD model, I want to underscore that this transaction aligns well with the M&A playbook we've been sharing with you over the past few quarters. This is the type of opportunity we may consider again in the future. It is by most measures, small yet strategic. It is a bolt-on business that fits squarely in our target of serving the middle market. It is accretive within 12 months, adds an existing revenue stream, and did not require incremental debt or other external financing. Finally, it helps scale the business, enhances our technological capabilities and poses limited execution risk due to the manner in which we structure the transaction. Importantly, we funded this transaction in the second quarter with holding company cash, even after purchasing $47 million of stock during the first quarter. Now, let's move on to our quarterly performance. Turning to Slide 6, we're off to a solid start in 2019 with operating earnings per share up 8% on an apples-to-apples basis, reflecting strong underwriting and investment performance. We continue to execute well against our strategic priorities, which are growing the franchise profitably, launching new products and services, expanding to the right, and deploying excess capital to its highest and best use. Turning to Slide 7, for a review of the growth scorecard, our first quarter production remained strong. In fact, this was the third consecutive quarter that all growth scorecard metrics were up. Life and health NAP grew 2%, and annuity collected premiums were up 25%. Total collected premiums within our operating segments increased 7% in the quarter. We continue to launch new products, which I'll talk about more in a few moments, while our investments in technology are driving further improvements in productivity. Turning to Bankers Life, I'm very pleased with the continued benefits we're seeing from the investments we made over the past few years to stimulate growth. Agent recruiting and retention initiatives help drive a 3% increase in our producing agent count, as well as continued improvement in first year retention. This marks the third consecutive quarter we realize growth in our producing agent count. Our approach remains to recruit fewer more productive agents, which is translating to stronger sales and better overall retention. Our expand to the right strategy to reach slightly younger wealthier consumers within the middle market is also progressing. Annuity sales, which are typically sold to a wealthier consumer, were up 25% and the average policy face value was up 5%. The asset value of our annuities is now $9.5 billion. And they serve as the largest driver of our earnings. We view our growing annuity block as an attractive element of our story. Our annuities are simple in design and easily understood by our consumer base. They do not contain a roll-up rate or benefit base and 72% are within their surrender period. Our guarantees are fair but modest, and we achieve a spread that allows for a robust return on our annuity book. Due to strong persistency, they also add a robust and stable earnings stream. Currently 14% or 1 in 7 of our Bankers Life agents is duly licensed as a financial advisor, an insurance agent. This is up from 1 in 8 last quarter. This is important since financial advisors were responsible for more than 52% of our annuity sale this quarter. Our broker dealer and registered investment advisor businesses also continue to grow nicely. As the market recovered from the fourth quarter volatility, client assets increased to $1.2 billion, up 20% year-over-year. As I've shared before, consumer relationships tend to be stronger, when we can provide income and retirement solutions in addition to protection products. Our ability to serve both the income and retirement needs of our middle income consumers remains a key differentiator. Life insurance sales at Bankers Life were down 15% for the quarter. A significant portion of the decline is attributable to the modification of underwriting guidelines in late 2018. We continue to refine the underwriting in order to strike the right balance between sales and margins. We are also seeing a general shift in sales from larger life insurance cases to annuities. These trends are consistent with the demographics of our target market. Health NAP was up 1% overall. An increase in short-term care sales was largely offset by a decline in Medicare supplement sales, as we continue to see a shift in sales to third party Medicare Advantage products. Medicare Advantage sales were up 36% in the quarter, which demonstrates that we are gaining traction in the Medicare market. As a reminder, these sales are recorded as fee income and not included in NAP. We are comfortable with this shift, because sales of Medicare Advantage require less capital, allow us to utilize our non-life NOLs, and open up households for future cross-sell opportunities. Most importantly, we serve consumers in the manner that best suits their needs. Moving on to Washington National, overall sales were flat in the first quarter, as worksite strength was offset by weakness in our individual business. Worksite sales were up 24%, marking the fourth consecutive quarter of double-digit growth. Worksite now comprises roughly 50% of Washington National sales. We expect to enhance the growth and profitability of this attractive business line with the addition of WBD. The worksite performance in the quarter was largely attributable to the various growth initiatives discussed in previous calls, including geographic expansion and product portfolio diversification. Building on the successful 14-state geographic expansion program launched in 2018, this quarter we commenced sales activity in 6 additional territories that were previously underpenetrated. Overall, the market penetration remains in its early stages, leaving significant future potential as we build out these regions. We also remain pleased with the cross-sell initiatives and efforts to diversify the product mix. Strong momentum in life sales continued with first quarter sales up 78%. Life sales comprised 13% of our overall sales mix in the quarter, up from 10% in 2018 and 8% in 2017. Our individual consumer business was down 15% in the quarter. These results were disappointing, but not surprising. The farm and rural communities served by this business have faced considerable headwinds recently from the uncertain macroeconomic environment and natural disasters in key production states. We are rebuilding this business using key learnings from the successful agent pilot at Bankers Life. However, we expect a continued decline in sales through at least the end of 2019. Turning to Colonial Penn. Colonial Penn delivered another strong quarter of performance. Sales were up 20%, marking the third consecutive quarter of double-digit growth. In keeping with recent trends, growth was largely driven by increases in cost effective marketing spend, sales productivity improvements and the expansion of our lead generation sources. In March, Colonial Penn launched its Living Insurance product combination, which blends its simplified issue life insurance products with the new optional accelerated health benefit writers. Policyholders can act - access up to 50% of their traditional life insurance death benefit as an early lump sum payment if they receive a critical illness diagnosis such as cancer, heart attack or stroke. This product squarely addresses a critical concern among middle market consumers of not being able to access funds that they need to pay for unexpected health related costs. It also supports our expand to the right market strategy by appealing to individuals in their 40's and 50's with coverage of up to $50,000. Living Insurance as Colonial Penn's first new product in more than five years and demonstrates our commitment to product development to address changing consumer needs. It is currently available in 21 states and initial reception has been encouraging. As a national rollout expands later this year, we expected to be a key contributor to our future growth. Before I turn it over to Paul, on Slide 11, I'd like to remind all of you of our capital deployment strategy. We are committed to deploying 100% of our excess capital to its highest and best use. Our goal remains unchanged, the maximized return on invested capital over the long run. We will continue to weigh our options accordingly. We intend to remain flexible and opportunistic with our capital allocation decisions, while being responsive to changing market conditions. As we've demonstrated again this quarter share repurchases, common stock dividends, organic investments and M&A do not need to be mutually exclusive in any given period. I'd like to now reduce our new CFO, Paul McDonough. Paul brings the CNO a wealth of prior public company experience in insurance and retail facing industries. He has an accomplished track record of driving growth and effecting change. We're very pleased to have Paul on board and hope many of you will get the chance to meet him in the near future. With that, I'll now turn it over to Paul to discuss the financials. Paul?