Earnings Labs

CNO Financial Group, Inc. (CNO)

Q3 2016 Earnings Call· Thu, Nov 3, 2016

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Transcript

Operator

Operator

Good morning. My name is Misty, and I will be your conference operator today. At this time, I would like to welcome everyone to the Third Quarter 2016 Earnings Results Conference Call. [Operator Instructions] Thank you. Mr. Adam Auvil, you may begin your conference.

Adam Auvil

Analyst

Good morning, and thank you for joining us on CNO Financial Group's third quarter 2016 earnings conference call. Today's presentation will include remarks from Ed Bonach, Chief Executive Officer; Gary Bhojwani, President; and Erik Helding, Chief Financial Officer. Following the presentation, we will also have several other business leaders available for the question-and-answer period. During this conference call, we will be referring to information contained in yesterday's press release. You can obtain the release by visiting the media section of our website at www.CNOInc.com. This morning's presentation is also available in the Investors section of our website and was filed in a Form 8-K earlier today. We expect to file our Form 10-Q and post it on our website on November 7. Let me remind you that any forward-looking statements we make today are subject to a number of factors, which may cause actual results to be materially different than those contemplated by the forward-looking statements. Today's presentation contains a number of non-GAAP measures, which should not be considered as substitutes for the most directly comparable GAAP measures. You will find a reconciliation of the non-GAAP measures to the corresponding GAAP measures in the appendix. Throughout this presentation, we will be making performance comparisons, and unless otherwise specified, any comparisons made will be referring to changes between third-quarter 2015 and third-quarter 2016. And with that, I'll turn the call over to Ed.

Ed Bonach

Analyst

Thanks, Adam. Good morning, everyone. CNO's business performance remains strong, as highlighted by our ability to expand our customer reach while maintaining pricing discipline. First-year collected premiums were up 7% on strong annuity sales, and total collected premiums were up 2%. New annualized premium, or NAP, was down 4% as we continue to see a shift toward annuity products and from the effects of the political campaign on direct marketing cost. Policies in force and annuity account values were both up for a seventh straight quarter, showing growth in the enterprises, not only through sales, but also retaining satisfied customers. Operating earnings per share, excluding significant items, were $0.35, up 6% as margins across the businesses were largely in line with expectations. We returned $66 million to shareholders in the quarter: $52 million from common stock repurchases, and we paid $14 million in dividends. Lastly, as previously announced, we recaptured a closed block of long term care business. Let's turn to slide 6 for a brief update on the status of the recapture. The process is proceeding as expected, and the assets and liabilities have been successfully recaptured. We have returned policyholder administration back to CNO control. It is important to note that policyholder administration has continued without disruption, and our insurance companies are meeting policyholder obligations. The independent asset audit is progressing, and we intend to conclude it by the end of the year, with results reported in conjunction with our fourth quarter earnings. Also, we have maintained ongoing communication and continued alignment with regulators. Erik will go into greater details regarding the recapture later in the presentation. I will now turn the call over to Gary to discuss our segment results. Gary?

Gary Bhojwani

Analyst

Thanks, Ed. Turning to slide seven in our segment results, Bankers Life first year collected premiums were up 8% in the quarter, driven by strong annuity sales, which grew 13%. Strong growth in annuity sales is a trend we continue to experience as more middle American consumers in or near retirement are finding value in financial products with guaranteed income and principal protection. Annuity count values on which spread income is earned increased 2% to $7.7 billion. Total policies in force increased 1%, including an 8% increase in the number of third-party policies in force. Bankers Life NAP was down 5%, driven by lower sales of life insurance, Medicare supplement, and long-term care plans. As a reminder, NAP includes 6% of annuity deposits, 10% of single-premium whole life deposits, and 100% of all new other premiums on an annualized basis. New agent recruiting increased 15% in the quarter, as process and technology investments made last year continue to positively impact results. The average number of producing agents was down 5%, driven in part by a decline in inbound leads that are central in helping new agents build their book of business. Over the coming period, we expect a better-optimized lead flow across our sales channels. Third party issued policies were up 14%, and fee income, primarily derived from the sale of Medicare Advantage plans, was up 11% on a trailing four quarter basis. Turning to Washington National, first year collected premiums and NAP were down 6% and 5%, respectively. Total collected premiums were down 1%, with a 2% increase in supplemental health, offset by the continued run off of the closed med sub block. Worksite NAP was up 12%. This momentum reflects an increase in PMA worksite agent recruiting and retention and new group acquisition. The ONE SOURCE benefit enrollment…

Erik Helding

Analyst

Thanks, Gary. CNO had a strong quarter on the earnings front. Segment results were in line with expectations. We recorded operating earnings per share of $0.37. Excluding significant items, operating earnings per share was $0.35, up from $0.33 in the prior year. Operating return on equity was 9.2% in the quarter. We reported net income per share of $0.11, reflecting a $0.28 loss on the recapture of the closed block long-term care business. Despite the recapture, CNO's capital remains is strong. We recorded estimated consolidated risk-based capital of 458%, up 10 points from the second quarter. Consolidated risk-based capital reflects the $110 million statutory loss on the recapture, but was offset by a $200 million capital contribution. Holding company cash and investments totaled $189 million, down from the second quarter due to the previously mentioned capital contribution to the insurance subsidiaries. Leverage was approximately 20%, and unchanged from the second quarter. Book value per diluted share, excluding AOCI, increased to $20.80, from $20.67 at June 30. We repurchased $52 million of common stock at an average price of $16.80. For the year, we repurchased $203 million of common stock at an average price of $17.37. As previously disclosed, we decided to suspend our share repurchase program for the remainder of 2016. We continue to expect capital generation to remain strong, and this should allow us to rebuild our excess capital position quickly and resume deployment in the first half of 2017. Lastly, I'm pleased to announce that we have reached a settlement with the Internal Revenue Service on certain matters that have been subject to appeal for nearly a decade. The settlement will result in a gain of approximately $120 million in the fourth quarter of 2016. Of the $120 million gain, approximately $70 million represents additional life NOLs that…

Ed Bonach

Analyst

Thanks, Erik. CNO remains a compelling investment with a growing, diversified business. We remain focused on profitable growth through meeting the needs of the under-served middle income market in the U.S. CNO's strong free cash flow generation provides the ability to quickly replenish our excess capital position. Although we have no stated target of excess capital, recent events have underscored the value of holding readily deployable capital for use as needs or opportunities arise. With the recapture of the closed block LTC business, it's important to note that we do not expect any material impact to ongoing operations, future cash flows, or earnings. Lastly, we remain focused on the goal to reduce our relative long-term care exposure by 50% over the next three to six years. A portion of that reduction will come from normal run-on and run-off dynamics of the business. However, reinsurance is a necessary piece to accomplish this objective. Our Bankers Life long-term care block is quite different than most LTC blocks in the industry. Those differences are why we believe that a reinsurance deal is achievable. Slide 19 of the appendix provides the key points of differentiation. It's also important to remember that it has always been our plan to enter a reinsurance agreement on Bankers LTC, with a traditional reinsurance partner. With that, we will open it up for questions. Operator?

Operator

Operator

[Operator Instructions] Your first question is from Randy Binner.

Randy Binner

Analyst

I will pick up right where Ed left off. It seemed like somewhat decent prospects for some risk transfer on long-term care with a traditional reinsurance partner. I guess my thought on this whole BIRI situation is that, that might have some kind of chilling effect on risk transfer in the LTC area. Is that something that's an active dialogue you are having with the reinsurance community?

Ed Bonach

Analyst

Randy, thanks for your question. This is Ed. We are regularly interacting with reinsurers on a variety of things. We have LTC as one of the topics when we talk to them, yes.

Randy Binner

Analyst

On the commentary around the buyback, does cash need to build to a certain level? You mentioned sometime in the first half of '17, you have a little bit of a tailwind, maybe 15 million to 20 million a quarter more than we would have thought because of this IRS settlement. And then there is earnings, as they develop. So, is there a level of cash buffer you would want to get to before you would recommit to the share repurchase program?

Erik Helding

Analyst

Hey, Randy, thanks for the question. This is Erik. I would say, in general, no. But in terms of thinking about excess capital deployment, I do like to have a level of excess capital above and beyond what I plan to spend. So, to the extent we entertain the notion of reentering the markets or think about deploying our excess capital in other ways, I always like to have a little extra dry powder on hand. You know, our stated minimum is $150 million, it's unlikely that we would manage to $150 million every quarter while we are deploying excess capital. I likely would manage to something between $200 million to $250 million.

Randy Binner

Analyst

200 million to 250 million total, not buffer?

Erik Helding

Analyst

That's correct, yes.

Randy Binner

Analyst

Then what would be the buffer in there that you always want to keep it to, 150 million? I think that has been the number historically, right?

Erik Helding

Analyst

150 million is the stated objective minimum at all times. The buffer above that would then be $50 million to $100 million. And think of that as being available for opportunistic deployment.

Operator

Operator

Your next question is from Humphrey Lee.

Humphrey Lee

Analyst

Good morning, and thank you for taking my question. A question is related to Washington National's underwriting experience as being weak since second quarter. I am just wondering what are some of the dynamics that you are seeing in the supplemental health block? And then also how you are trying to address the underwriting pressure?

Erik Helding

Analyst

Hey, Humphrey, thanks for the question. This is Erik again. The interest-adjusted benefit ratio has been a little bit elevated the last couple of quarters. If you recall, in the second quarter we had really a conflux of three things happening. We had slightly higher claims, and then slightly lower persistency in newer policies, and slightly higher persistency in older policies. I would say those trends largely did recur here in the third quarter, although I think the claim portion was a little bit less pronounced than it was in the second quarter. I think the persistency really was the issue in the third quarter. And that is not necessarily a bad economic outcome for the business.

Humphrey Lee

Analyst

Okay. So, but going forward, because of these dynamics, we should expect the interest-adjusted benefit ratio to be elevated at least in the -- could potentially be beyond Q4?

Erik Helding

Analyst

Right now, our expectation is that the interest-adjusted benefit ratio will be in the 59% range in the fourth quarter. We obviously haven't given guidance beyond that at this time.

Humphrey Lee

Analyst

Okay. Then shifting gears to Bankers, the recruiting effort seems to be pretty strong in the quarter. What is driving the increase in agent recruiting?

Gary Bhojwani

Analyst

Humphrey, is this is Gary. Thanks for the question. We have taken a number of steps over the last year to implement certain technology and other initiatives and have made the recruiting a focus. We were pleased with the 15% increase, and continue to work towards building that recruitment.

Humphrey Lee

Analyst

And then maybe just remind us, what is the ramp-up time from recruit to being a productive agent?

Gary Bhojwani

Analyst

Just to make sure I heard the question correctly: the ramp-up time?

Humphrey Lee

Analyst

Yes.

Gary Bhojwani

Analyst

Typically about six months to reach that, what we refer to a successful new agent status.

Operator

Operator

And your next question is from Ryan Krueger.

Ryan Krueger

Analyst

I just wanted to first follow up on the excess capital comment. So, maybe to confirm: your target is 150 million at the holding company, and you are at 189 right now. So you are 19 million above the target. You would like to be 50 million to 100 million above that target before deploying or going back into the market for buyback. Is that the right understanding?

Erik Helding

Analyst

Hey, Ryan, it's Erik. Yes, so its $189 million at the end of the third quarter, that is $39 million above our stated corporate minimum objective. And yes, to the extent that we entertain excess capital deployment, we are going to want to be in that $200 million to $250 million range.

Ryan Krueger

Analyst

Got it and then --.

Erik Helding

Analyst

We are not quite there yet, but we are getting pretty close.

Ryan Krueger

Analyst

And you typically generate 75 million of excess capital per quarter? Would that be boosted by 15 million to 20 million in the fourth quarter because of the tax settlement?

Erik Helding

Analyst

That's correct.

Ryan Krueger

Analyst

Okay. Then, separately, do you have any preliminary commentary on the fourth-quarter long-term care review as it pertains to claim trends you have seen this year relative to your assumptions as well as interest rate levels?

Erik Helding

Analyst

Sure. I think a couple of comments on that. You know, in terms of experience, whether it's claims or persistency, remember that we conducted some pretty comprehensive studies on both of those in the last couple of years. Our experience in those areas has largely been in line with those studies, if not slightly better. So, as we move into the fourth quarter here, and start thinking about year-end testing, where I sit today, not envisioning any type of material movement in our margin, with respect to claims or persistency, So is that is good news. I think the risk remains related to interest rates, and if you recall, we had a rising rate assumption in our 2015 year-end testing. Rates continue to be low. The yield curve is probably a little bit flatter. We have to take a pretty hard look at that. So what does that mean? The best I can do at this particular point in time is point you back to what we have done in the past. In instances, in 2013 and 2014, where we've lowered the ultimate new money rate assumption by 50 basis points, that's typically caused a decline in margin of about $50 million or $60 million. To the extent we do something like that again, here at year-end 2016, I would expect to see the margin impact to be roughly the same. Now, take that in the context of $180 million of margin in total for long-term care as of year-end 2015. So we have degradation in our margin it may be offset by slightly better performance in claims and persistency, net, net, though, we don't have a charge in the fourth quarter. That is what I see evolving here.

Operator

Operator

Your next question is from Michael Kovac.

Michael Kovac

Analyst

I just wanted to follow up on the long-term care recapture. I think you mentioned in the comments that there was some liability review that you are planning on conducting in the fourth quarter and gave us some numbers on interest rates. Can you remind us what liability adjustments you made when you recaptured it at the end of September, versus what you are looking at in the fourth quarter?

Erik Helding

Analyst

Sure, Mike, this is Erik again. So, when we recaptured the business, and updated basically the assumptions to reflect CNO's current assumptions, on the liability side we took a mark of about $60 million. About $50 million or $52 million of that was related to bringing the interest rate assumption down to our current assumptions. That was the vast majority of it. Moving into the fourth quarter, we will retest all of the assumptions and update all of the assumptions. So to the extent CNO's current assumptions need to change, the assumption related to the closed block long term care business will also have to change.

Michael Kovac

Analyst

Okay. That is helpful. So, it was the other liability assumptions, not just interest rates, that you adjusted in the third quarter?

Erik Helding

Analyst

Yes. The other piece was largely related to a rate increase assumption that was embedded in the reserves. As you know, it's not our practice to incorporate future realms of rate increases in our margins or reserves. So we took that out as well.

Michael Kovac

Analyst

Great. That's helpful. And then, shifting gears here, as you think about the Department of Labor and the updates coming in April 2017, and your compliance with that, can you give us a sense of what the expense is you expect to be ongoing, versus one-time in nature? You called out $8 million to $10 million. Do you expect that to continue into 2018 and beyond? Or are those just costs to become compliant?

Erik Helding

Analyst

Yes, Mike, Erik again. Thanks again for the question. Expecting 2017 implementation costs to be in the $8 million to $10 million range, as Gary noted. On an ongoing basis, beyond that, we have the normal run rate is really around $2 million to $3 million.

Operator

Operator

Your next question is from Sean Dargan.

Sean Dargan

Analyst

Thanks, and good morning. Erik, a lot of investors seem to have read the civil complaint that Bankers and Washington National filed against the principals of Beechwood. What some investors are having a hard time getting their heads around, is that you are alleging widespread fraud on behalf of Beechwood and the principals in Platinum. Trying to reconcile that around the limited Level 3 assets that you are auditing. I guess the question is why aren't you auditing all the assets associated with Beechwood?

Erik Helding

Analyst

Well, Sean, just to answer pieces and parts of your question, with respect to anything litigation related, our proceedings that are ongoing, we aren't going obviously comment on that, given where we stand. Hopefully, you understand that. With respect to the second part of the question, why aren't we auditing all of the assets, recall the breakdown of the assets that we disclosed previously. A portion that was cash, which doesn't need to be audited. A portion of the assets which are Level 1 and Level 2 securities, which, we feel very comfortable with. Then you have the remainder, which is Level 3, which the vast majority of the Level 3 securities are undergoing some form of audit. The portion that is not undergoing audit is being subjected to scrutiny and review. We feel like we have this covered off pretty well.

Sean Dargan

Analyst

Okay. That's great. One thing that caught my attention in that civil complaint was that you said there were other reinsurers who were interested in the closed block long term care. Ed discussed the potential outcomes for the Bankers LTC; but I'm wondering if you think there is any market for reinsurance for the closed block LTC that you are bringing back?

Ed Bonach

Analyst

Sean, this is Ed. I believe there is. The extent to which we would entertain reinsuring any portion of this closed block would have to be evaluated in the grand scheme of LTC reinsurance. Our priority is to look for reinsurance of Bankers LTC. As Erik mentioned in his comments, the closed block LTC continues to run off, at least from a policy count standpoint, of about 10% a year, largely due to mortality. The cash flows, the claim patterns, are quite steady and not as volatile. So, from the standpoint of where do we want to and need to reduce LTC risk, those factors will be taken into account.

Operator

Operator

Your next question is from Erik Bass.

Erik Bass

Analyst

Thank you. This is for Gary. As we look forward, what needs to happen to get back to positive NAP growth? Is it more related to increasing the producer count? Or do you need to see more marketplace demand for life, Med Supp, annuities, and other NAP products? How tied are those two things? And is it the market environment that is making it harder to retain agents?

Gary Bhojwani

Analyst

Okay. Erik, thanks for the question. Maybe a couple of things to respond. When you look at the CNO Group overall, it's important to remember that we have got a pretty significant diversity of types of businesses. We have got fee income business, which we were very pleased with the growth in. We have underwriting business, and if you look at our policy count, the new collected premiums and total collected premiums continue to show growth. And then we've got deposit types of business, such as annuity business. And that, of course, has shown very good growth. If we look in the aggregate at the numbers we are reporting, and the extent to which they represent sales growth, I think there is the building of a good trend. To continue to maintain that, of course, we need to make sure that we are bringing in and retaining agents and we are continuing to put products into the marketplace that our middle American consumers need. So, the short answer of responding to your question: I wouldn't want us to focus on NAP as a measure of sales efficacy. I would really ask you to look at a basket of things, such as first year premiums, such as total collected premiums, such as policy in force, all of which showed growth in the past quarter.

Erik Bass

Analyst

Perfect, thanks. One thing to clarify, Erik, I think you had mentioned or confirmed free cash flow expectations are typically around $75 million a quarter, $300 million for the year. As we think for next year, on top of that, am I reading it right that you could have potentially some benefit from release of capital from the recaptured LTC block?

Erik Helding

Analyst

Erik. Yes, that is correct. It's difficult to estimate, as I mentioned in the prepared remarks, but that would be the expectation, that as we trade out of these lower-rated securities there would be some release of capital. We did just back-of-the-envelope, if you think about the amount of assets that are lower-rated, and these would be like NAIC 6s and equities, that is probably about 30%, 35% of the $500 million or so that was recaptured. If you trade out those securities over time, not that you wouldn't have some lower-rated securities which we actually like, you are probably looking at something like $50 million to $75 million of capital that would be released, again, over a period of time. Difficult to say how long, but some period of time.

Operator

Operator

Our next question is from Tom Gallagher.

Tom Gallagher

Analyst

Good morning. First question is just on the tax benefit. I want to make sure that I understand that correctly. Of the $120 million, the $70 million that you are going to recognize both this quarter and next quarter, how much was in this quarter and how much is coming in Q4?

Erik Helding

Analyst

Hey, Tom, it's Erik. Thanks for the question. There is about $70 million we are realizing on the life side. You can think about $30 million of that being allocated towards offsetting the tax liability on the recapture. The other $40 million is going to offset life income in the third and fourth quarter, so roughly $20 million a quarter.

Tom Gallagher

Analyst

$20 million a quarter. And then, Erik, the other $50 million is likely to be utilized over, did Gary say a five-year period?

Erik Helding

Analyst

It's an extended period of time. If you look at the slide that we have in the appendix that outlines our NOL, I think the key there is to look at the economic value of the NOL, which increased by about $70 million with the tax settlement. In essence, the economic value of the additional $50 million is pretty low, because it extends so far out.

Tom Gallagher

Analyst

Understood. Just a question on the recapture: so, now that you have gotten the assets back, what percent of the $550 million or so of assets would you expect to look to reposition? That would be my first question. Second question is, what is the yield on that portfolio? When you recaptured it, where do you think that is going to go to after the repositioning would be done?

Erik Helding

Analyst

Yes, Tom, this is Erik again. We have started to reposition a portion of the portfolio. Obviously, this would be any cash that we received as well as any Level 1, Level 2 highly liquid securities. We haven't disclosed how much of that, but that process has begun. The remaining repositioning is going to take several quarters, if not a couple of years, because just by their nature, some of the assets are pretty liquid. This is a process that is already started, but is going to take a period of time. We have not disclosed what the existing yield was, or what it is going to be. So, I can't really comment on that any further.

Tom Gallagher

Analyst

I guess my, sorry go ahead, Ed?

Ed Bonach

Analyst

Sorry. I just wanted to add, to the extent that we did revalue the liabilities to our current interest rate assumptions, we had reason to believe that we could achieve the current interest rate assumptions with the assets repositioned.

Tom Gallagher

Analyst

Yes, that was -- Ed, that was where I was going with that. So, you have already contemplated strengthening reserves based on where you would expect that portfolio to settle out from a yield standpoint? Is that a fair way to characterize it?

Ed Bonach

Analyst

Yes. With the caveat that we haven't worked our way through the whole portfolio yet, but that was our reasonable best estimate at the time we recaptured.

Tom Gallagher

Analyst

And, Gary, just finally, so the point you were making on the worst case RBC impact being 10 points was more the way you were thinking about writing down the remaining portfolio to zero? That would be, the Level 3 that is under due diligence affiliated with Beechwood and Platinum. You are writing that down to zero? And it would only be a 10 point impact? Is that the right way to think about it?

Erik Helding

Analyst

Hey, Tom, this is Erik, actually. So let me just clarify the comments that I made. So, first and foremost, recognize that, that was just a scenario. We are not anticipating that we need to write down any of the assets any further. Second, specifically what I said was that, if we were to write down the remaining $60 million or so of the assets that were the initial scope of the audit, then that would result in less than a 10 point decline in consolidated RBC. I want to clarify, the $60 million versus the entire portfolio.

Tom Gallagher

Analyst

I think there was an additional over $100 million when you broaden the scope. You weren't assuming writing that down to zero in the scenario.

Erik Helding

Analyst

No, so, yes, this is just so, if you recall, the portion of the assets that were the initial scope of the audit, we impaired those by $50 million. And that resulted in a remaining value of about $60 million. My scenario was just to say, if we wrote that $60 million all the way down to zero, it would have less than a 10 point impact on our RBC.

Operator

Operator

Your next question is from Yaron Kinar.

Yaron Kinar

Analyst

I had a couple of questions. First, just wanted to confirm that, post the recapture, you are in full possession and control of the assets that were part of the Beechwood re-transaction?

Erik Helding

Analyst

Yes, Yaron, that is correct.

Yaron Kinar

Analyst

And, maybe to follow-up on Tom's question about yields, while you haven't disclosed those, is there any reason to assume that is the yield after you reposition the portfolio wouldn't be roughly in line with the other long-term care assets that you hold?

Erik Helding

Analyst

That is generally right. Probably a little lower, given that it's a little bit of an older block.

Yaron Kinar

Analyst

Then you talked about the RBC impact from, should the remaining assets of that were under the initial scope of the audit be written down completely. What would happen, or what would the RBC impact be, if all assets that are currently under the audit review be written down? Just to get some sensitivity, not that I necessarily expect that to happen?

Erik Helding

Analyst

We didn't run those numbers, Yaron. All we provided is the sensitivity that I obviously discussed in my prepared remarks.

Yaron Kinar

Analyst

Fair enough. And maybe one question away from the long-term care block. In terms of Bankers Life recruits, you say recruiting activity is up 15% year over year. And yet, if I look at first year recruits, they are still down quite significantly, both year over year and sequentially. When does that turn, or when do we see the inflection point on that front?

Gary Bhojwani

Analyst

Yaron, this is Gary. We were pleased with the increase in the Bankers Life recruits. We were also pleased with the movement we saw in the first year collected premium. What we did not anticipate, and we were not pleased with, was the retention of the first year agents. Now, what causes an agent to leave within that first year, by definition, is going to vary for each agent. But if there is one thread that is generally most common, it's the amount of income they are able to produce in that first year. That is usually direct correlated to the quantity and quality of leads that they are able to have for those first year sales. So, that is what we are focused on getting right here for the next couple of quarters. I would not want to give you a time certain in terms of when we will get that rectified by, but I would be very comfortable in saying we are focused on it, and we will get it sorted out.

Operator

Operator

I will turn the call back over to the host for closing remarks.

Adam Auvil

Analyst

Thank you, Operator. Thank you, everyone for your interest in CNO. That concludes the call.