Mark Zoradi
Analyst · Goldman Sachs. Please go ahead
Thank you, Chanda, and good morning, everyone. We appreciate you joining us to discuss our 2017 fourth quarter and full year results. I will focus on the full year results, and Sean will address our quarterly results in his prepared remarks. Before I get into our financial results, I'd like to kick things off by announcing a 10% increase to our dividend, or $0.12 per annum. This is our third consecutive increase over the past 3 years and represents growth of 28% during that time frame. In light of the benefits we will receive from the U.S. tax reform, as well as our management team's and board's ongoing confidence in our industry and strength of Cinemark's financials, we felt this move was appropriate action to further reward shareholders and in line with our balanced capital allocation strategy. On the heels of our record-breaking performance in both 2015 and '16, we're thrilled to report our third consecutive year of all-time highs across our global platform, including records in each of our revenue categories, totaling approximately $3 billion, net income of $264 million, adjusted EBITDA of $724 million and adjusted EBITDA margin of 24.2%. We believe it's even more noteworthy that we achieved these record financial results in an industry box office environment that was slightly down year-over-year. Shifting attention for a moment to our industry. While the North American box office declined 2.5%, 2017 followed 2 consecutive years of record results. And despite the challenging benchmark, 2017 still delivered numerous industry record achievements, including the highest-grossing first quarter and first half of year of all time, 4 records in the months of March, April, September and December. Furthermore, 2017 was the third consecutive year to exceed $11 billion of industry box office. Theatrical exhibition remains a stable and profitable industry, with attendance that hovers between 1.2 billion and 1.3 billion patrons per year, with periodic ebbs and flows driven by the quality, volume, timing and mix of film content. As we look forward, we remain optimistic about the 2018 film slate, especially following the gigantic release of Black Panther, which scored the biggest Marvel opening in history, with a box office of approximately $290 million in its first week. Even more impressive, it achieved this record during a non-peak release period. Also, on the horizon for 2018 is Avengers: Infinity War; Jurassic World: Fallen Kingdom; Solo: A Star Wars Story; The Incredibles 2; Deadpool 2, Dr. Seuss' the Grinch; and the sequel to Wreck-It Ralph, just to name a few. And beyond 2018, we're already enthusiastic about the 2019 film slate with the visibility that we have today. It's gearing up to be another sensational year with another Star Wars; another Avengers; the sequel to Frozen, which was the highest-grossing animation of all time; a live-action Lion King; and Wicked, an on-screen adaptation of one of the most successful Broadway plays in history. Now shifting back to Cinemark's results. Our domestic operations over-indexed the North American industry office - box office by 90 basis points for the full year, and that was achieved with an average of 148 screens closed per day over the course of the year that were undergoing recliner conversion. This now marks 8 of the past 9 years of industry outperformance and is another example of our consistent financial performance. Internationally, our Latin American team also had a strong year. Despite challenging headwinds from the reduced animated content volume and local product strength, our international admission revenues grew by nearly 7%. This reinforces that even in the midst of an economic downturn, people still want to go to the movies, as it remains a favorite and affordably priced, out-of-home entertainment option for millions of people. The exhibition industry is more closely tied to film content rather than economic cycles, as we've experienced time and time again in our 25 years of operating in Latin America. Our strong global results are the by-product of consistent operational excellence, disciplined investment, prudent decision-making and consumer-minded growth initiatives. As we kick off a new year, our strategic objectives remain largely in line with 2017, and we're focused on creating an extraordinary guest experience to grow attendance, investing in and growing our AAA circuit and sustaining our consistent industry-leading results. The ongoing initiatives that we will pursue to achieve these objectives in 2018 include: continuing to enhance our guest amenities, with particular emphasis on luxury recliner - Luxury Lounger recliner seats, expanded food and beverage offerings and premium technology formats, growing our loyalty and membership programs and targeting organic growth and accretive M&A. Let's start with guest amenities. Recliner seats remain our #1 sought-after guest amenity, and they continue to generate ROIs that significantly exceed our 20% threshold. In light of success we've had with recliners, we were aggressive with this initiative in 2017. We exceeded our initial estimate of reaching 40% of our domestic circuit. And as a result of our team's tireless efforts, we managed to recline 964 screens in 2017, essentially doubling our Luxury Lounger footprint during the year, which brings our year-end recliner screen count to over 2,000 or 45% of our domestic circuit. Because the results to date have been so positive, we believe there is continued opportunity in 2018 and expect to end the year with approximately 55% of our domestic circuit featuring this luxury amenity. As always, we will do this with a balanced and disciplined investment approach, pursuing this initiative to the extent we see a sustained ability to generate returns above our 20% ROI threshold. Enhanced food and beverage offerings also continue to score big points with our consumers, leading to an enriched guest experience and overall financial growth. We now offer expanded food and beverage options in 56% of our domestic circuit, including alcohol in 31% of our footprint. In 2017, new products, combined with our focus on sustained growth of core concessions, such as soft drink, popcorn and candy, generated nearly $50 million in incremental food and beverage revenue growth and drove an exceptional 8.7% increase in our worldwide food and beverage per caps. Over the course of 2018, our food and beverage team will continue to drive a wide range of product-based promotional and distribution-related initiatives to maintain this growth trend, which has now extended over 11 consecutive years. One action we recently concluded to help do so is the formation of a new strategic partnership with Pizza Hut that will enable Cinemark to make and sell select Pizza Hut products using their fresh, high-quality ingredients. We're excited to bring this well-recognized and highly regarded brand into our theaters and work together to further strengthen and diversify the products we offer our guests. Moving on to technology. We're already the #1 private label premium large format in the world with our 242 XD-branded screens, and we're working diligently to further expand our PLF market share. As a result of our [indiscernible] wide XD marketing campaigns and promotions that we executed throughout 2017, and coupled with the benefit of Luxury Lounger seats that we've been adding to these auditoriums, we achieved an all-time XD results, generating 8.6% of our worldwide box office on just 4.1% of our screens. During 2018, we'll continue to update, enhance and extend the promotion of our XD brand as we seek to continue building on its success. Another element of premium technology that we're introducing into our circuit is virtual reality. On last quarter's earning call, we announced our affiliation with The Void and plans to open our first virtual reality experience in our flagship West Plano theater this summer. Notably, our theater will be only the fourth commercial U.S. installation of The Void experience to date, following Times Square in New York, downtown Disney in California and Disney Springs in Florida. We're excited about our partnership with The Void and are eager to offer our guests their most recent hyper reality experience of Star Wars: Secret Of The Empire that was created in collaboration with Industrial Light & Magic's xLab. I've experienced this firsthand, and believe me, the force is strong with this one. Another initiative we're working on to enhance guest experience is loyalty. Our worldwide loyalty programs continue to grow steadily and pay dividends, with more than 7.5 million loyalty members. Our domestic program connections was launched 2 years ago and is comprised of our most active moviegoers who attend most frequently. Our data suggests 50% more than average moviegoer. They also spend more on food and beverage, and have a heightened volume of premium-format ticket purchases. The customer data we collect provides the ability to analyze purchase habits and understand the why in this behavior. This enables us to target our marketing message and communication channels more effectively with personalized promotions and incentives to drive attendance and brand loyalty. Our advanced data analytics team now works hand in hand with the marketing team, and has become part of our DNA to drive continuous improvements throughout our loyalty, digital and social media initiatives. Expect more evolution and emphasis on connections, and all our loyalty marketing efforts in the coming months and years. Now shifting to an update on Cinemark's Movie Club. As a reminder, Movie Club is our recently launched domestic membership program that aims to drive brand loyalty and guest satisfaction while growing attendance and securing market share. In less than 12 weeks, 80 days to be exact, we have signed up over 120,000 members, far exceeding our initial launch goal. This equates to an average of over 350 members per Cinemark theater location. Already, Cinemark's Movie Club members represent nearly 2% of our domestic ticket sales. Notably, nearly 1/3 of Movie Club members were not previously a part of our Connections programs, which suggests we're signing up and getting to know an even broader movie-going audience. Each member is paying us a reoccurring $9 per month for each movie ticket credit. Members are highly engaged, with 58% of the accumulated movie credits already used and the remaining credits rolling over to the next month, a standout feature that consumers love. The consumer response to Movie Club has been overwhelmingly positive, particularly regarding the benefits and features of our program, such as: no online fees, a benefit that's especially appealing to the millennial audience; 20% discount on concessions, everyone loves that; and the ability to reserve seats in advance, upgrade to a premium format and bring a companion for the same Movie Club price. We've also received incredible guest feedback that our program is not a "use it or lost it" proposition and that it's directly associated with an established brand that they know and trust. Additionally, our program's ease of use and top-notch customer service have been receiving rave reviews. We're most pleased with these early launch results, our guest response and the ability for detailed data accumulation and the significant growth opportunities for Movie Club. We're excited about the many consumer benefits and marketing opportunities in front of us as we continue to grow and develop our program for the long term in a financially prudent and sustainable way. And finally, some comments on organic growth and accretive M&A. During 2017, we added 92 screens worldwide, expanded our footprint to just under 6,000 screens spanning 16 countries throughout the Americas. In 2018, we expect heightened opportunities in the U.S. of approximately 1% to 2%, incremental screen growth and another 5% to 6% in South and Central America. Additionally, we'll continue to target accretive M&A, both domestically and internationally, with our balanced and disciplined investment criteria. Consistent with our prior messaging, we'll concentrate on expanding further in our key markets and will prudently evaluate all M&A opportunities that arise. In conclusion, consistency and stability are the cornerstones of our message and are represented through our financial discipline, our operational excellence and strategic execution. This consistency in how we operate our business results in stability of our financial performance, including over-indexing the industry and adjusted EBITDA margin in excess of 20% in both healthy and challenging box office environments. We commend our entire worldwide team for the discipline and execution required to deliver our consistent performance. One last thing before I turn the call over to Sean. I'd be remiss if I did not acknowledge and publicly congratulate Sean on his recently announced promotion to Chief Operating Officer. As stated in our press release, Sean will continue his roles and responsibilities as CFO, including Investor Relations, but will also be taking on increased leadership of film, purchasing and business development. I can't say enough about what an incredible partner he has been in leading all aspects of this company since I joined 2.5 years ago. His strategic vision, process improvement expertise, innovative spirit, forward thinking have been tremendous assets to Cinemark, and we're pleased to acknowledge his accomplishments with this promotion. That concludes my prepared remarks, and I'll now turn the call over to Sean to address a more detailed discussion of our financial performance. Sean?