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Chipotle Mexican Grill, Inc. (CMG)

Q3 2017 Earnings Call· Tue, Oct 24, 2017

$32.86

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Transcript

Operator

Operator

Greetings, and welcome to the Chipotle Mexican Grill, Inc. Third Quarter 2017 Earnings Conference Call. At this time, all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation. As a reminder, this conference is being recorded. I would now like to turn the conference over to your host, Mark Alexee, Manager of Investor Relations.

Mark Alexee - Chipotle Mexican Grill, Inc.

Management

Good afternoon, everyone, and welcome to our call today. By now, you should have access to our earnings announcement released this afternoon for the third quarter of 2017. It may also be found on our website at chipotle.com in the Investor Relations section. Before we begin our presentation, I'll remind everyone that parts of our discussion today will include forward-looking statements as defined in the securities laws. These forward-looking statements will include statements regarding sales trends, expected new restaurant openings, new product offerings and the impact of technology initiatives on our business, estimates of future food, labor, occupancy, marketing and G&A cost trends, and statements about possible price increases or stock repurchases as well as other statements of our expectations and plans. These statements are based on information available to us today and we're not assuming any obligation to update them. Forward-looking statements are subject to risks and uncertainties that could cause our actual results to differ materially from the forward-looking statements. We refer you to the risk factors in our Annual Report on Form 10-K, as updated in our subsequent Form 10-Qs for discussion of these risks. I'd also like to remind everyone that we've adopted a self-imposed quiet period, restricting communications with investors during that period. The quiet period will begin on the 16th day of the last month of each fiscal quarter and continues until the next earnings conference call. For the fourth quarter of 2017, it will begin December 16 and continue through our fourth quarter earnings release planned for February 1, 2018. We will start today's call with prepared remarks and then open the line for questions. On the call with us today are Steve Ells, our Chairman and Chief Executive Officer; Scott Boatwright, Chief Restaurant Officer; Mark Crumpacker, Chief Marketing and Strategy Officer; Curt Garner, Chief Digital and Information Officer; and Jack Hartung, Chief Financial Officer. With that, I'll now turn the call over to Steve.

Steve Ells - Chipotle Mexican Grill, Inc.

Management

Thanks, Mark, and good afternoon, everyone. Thanks for joining us. Last December, I returned to the role of sole CEO, committed to restoring the operational excellence that made us successful. It's been a challenging year and the third quarter was no exception, but we are making meaningful progress. We're entering the fourth quarter with a positive sales trend that I believe demonstrates our strategy is paying off. During our prepared remarks today, we're going to share with you the progress we've made toward our goals and provide more details about our plans for the future. Upon my return as sole CEO, I implemented a plan that realigned our organization toward the following five essential goals. Number one, deliver an excellent guest experience; number two, restore brand trust and drive sales; number three, foster innovation around the menu and the guest experience; number four, restore our economic model; and number five, strengthen our culture and recommit to our purpose. In order to execute against these goals, we made changes to our board of directors, our officer team and our field operation structure. I'm pleased to report that the addition of four new board directors in December 2016 has been extremely productive, and they have provided excellent guidance as we execute against our strategy. Over the course of the year, we also made several very important additions to our officer team, including one that I'll announce today. Over the last several months, we added Scott Boatwright as our Chief Restaurant Officer and Laurie Schalow as our Chief Communications Officer. Both Scott and Laurie have hit the ground running, and we'll hear from Scott directly about his progress toward improving our restaurant operations. And today, I'm excited to announce that we have retained Mike Malanga to advise the Chipotle officer team and lead…

Scott Boatwright - Chipotle Mexican Grill, Inc.

Management

Thanks, Steve, and good afternoon, everyone. A little over five months ago I joined Chipotle and I can't begin to explain how excited I am to be here. I spent my first few months physically working inside our restaurants and I traveled to meet our crew, our managers, and our field leaders. In my time in the field, I was able to observe the many things that make Chipotle truly special, the amount of real cooking we do every single day, and seeing the passion from our employees in this brand. There is an immense amount of pride across Chipotle to bring real, wholesome food to our guests. I saw this passion again in late August when we held our biennial field leadership conference. I had the pleasure of meeting all of our field leaders from across the country. We discussed how the guest experience begins with leadership, specifically the role of the general managers and field leaders, as well as training inside of our restaurants. And we are removing the distractions and tasks that limit us from focusing on the guest. By narrowing the role of leadership and returning to a culture of training, we will deliver a consistently great guest experience across the country. Through this time in the field, I have identified several opportunities for improvement. I have found the general manager and field leader roles to be unclear. And without defined roles and responsibilities, people are often distracted as they are not focused on the things that ladder to a great guest experience. As the leaders of the brand, it is incumbent upon us to simplify what we are asking of our field teams. And while we have great training tools, we are not consistently using them. Our teams want to deliver an excellent guest experience…

Mark Crumpacker - Chipotle Mexican Grill, Inc.

Management

Thanks, Scott. Operational excellence inside our restaurants is fundamental to long-term sustainable growth. As we work to achieve a consistently great experience, we are also executing against our customer experience strategy. Building customer trust and loyalty and ultimately the sales volumes we once enjoyed will result from the thoughtful evolution of our customer experience combined with consistent operations. This evolution is ongoing and includes menu innovation, an enhanced digital experience, re-envisioned store environments, more convenient ways to enjoy our food, and better hospitality and customer service, all combined with marketing that drives an emotional connection to our brand and to our commitment to making delicious wholesome food accessible to everyone. In addition to the work we are doing to strengthen our operations, our strategy and innovation teams are hard at work evolving the customer experience across all aspects of our brand. In this new chapter defined by innovation and an evolution of the customer experience, there will be much experimentation, testing, and refinement along the way. Our teams are working on a variety of initiatives, including several new menu items, which include frozen margaritas, desserts, new salad greens and dressings, and a range of other menu items which are currently in the R&D process. Our team is also designing a new beverage program for Chipotle, which includes a top to bottom redesign of the beverages we serve and how they are merchandised to our customers. Simultaneously, our design teams are working on evolving our restaurant environments. This includes design changes that can be applied to existing restaurants as well as designs for new sites. These enhancements are driven by our customer experience strategy which emphasizes digital, convenience, and hospitality. During the quarter, our menu and marketing teams launched queso nationally. The launch followed a large-scale consumer test in more than…

Curt Garner - Chipotle Mexican Grill, Inc.

Management

Thanks, Mark. We continue to be pleased with the progress we are making with our key digital commerce initiatives. Second make line sales as a percentage of overall sales were 8%, the highest level we've seen for a third quarter and are up 32% over the prior year. Importantly, we continue to see strong results in our busiest restaurants, with the top 10% of restaurants seeing second make line sales exceeding 15% of total sales mix. We expect this momentum to grow as we continue the rollout of our new technology-enabled second make line. We have now deployed this system to 62 restaurants and are accelerating our installations and will have over 200 restaurants live by the end of this year. We have prioritized the installations so our busiest second make line restaurants receive this new technology first. We also have a robust innovation pipeline, with several new capabilities set to launch in the near-term. I'm excited to announce that the new Chipotle app, available on both iOS and Android, is scheduled to launch on November 6. In addition to significant improvements that we have made in user experience and ease of ordering, we are launching new capabilities that will enhance the guest experience, our marketing capabilities, and speed of service. As an example, the new Chipotle app offers our guests the ability to rapidly reorder their favorite meals by displaying on the home screen their favorite entrée, nearest restaurant, and fastest pickup time. We are also launching a digital offer platform that allows customers to receive, manage, and redeem Chipotle offers directly from their app wallet. An additional feature that will be available at launch is the integration of mobile payment methods, including Apple Pay, which is one of the most requested items from our customers. Supporting mobile payments…

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Thanks, Curt. When you consider all the changes we focused on this year, all of it has been examined through the asking the question, how can we improve the guest experience? When a guest visits Chipotle today, we want to make sure we're doing everything we can to provide a delicious meal and provide great service by a talented, well-trained team. We have made some very important strides this year, strengthening our senior leadership, simplifying our restaurant operations, placing a greater focus on the guest, and fostering a culture of innovation. And while there's still much more to be done, we believe the changes we're making and our renewed focus have us on the right path. In the third quarter, we reported revenue of $1.13 billion and diluted earnings per share of $0.69. The third quarter was impacted by several unexpected items as we had unusual impacts related to hurricanes from this summer, historically high avocado costs, store closures and a data security incident. We believe the combination of these factors negatively impacted EPS by about $1.05 per share. I'd like to address these unusual impacts first, then provide a sales review, and finally, I'll walk through the highlights of the P&L. First, our core business was adversely impacted by hurricanes Harvey and Irma that hit Texas, Louisiana, and Florida. About 425 of our restaurants were directly in the path of the storms, and even more restaurants were indirectly impacted by the subsequent rain all along the East Coast. The safety of our employees and guests is always a top priority when we encounter dangerous situations like these, and we could not be more proud of our field leaders, our restaurant managers, our crew members and our facility staff for taking care of each other during the storms and for…

Operator

Operator

At this time, we will be conducting a question-and-answer session. Our first question is from Sharon Zackfia of William Blair. Please proceed with your question. Sharon Zackfia - William Blair & Co. LLC: I guess first on queso, if you could give any perspective on kind of the tail you're seeing in California and Colorado since those were the earliest markets. And then secondarily, as you slow development next year, Jack, I mean, what's the plan for the extra cash that you'll generate? It should be, I don't know, an extra $100 million of free cash flow, should we build that into share repurchases, any thoughts there.

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Yeah. Sharon, first on the queso, Colorado and California both held up after the first few weeks we saw a spike, especially in Colorado, that leveled off. But it leveled off after just a few weeks and then it held. And so what they saw after, I'd say, three or four weeks, Colorado continued to hold as an incremental comp, even to this day. Pacific, Southern California, they had a lower overall impact, but again, things settled after like three or four weeks. So, we're hoping that we saw in October the 2% to 3% comp or so that I mentioned in my prepared remarks that that will continue through the rest of the quarter. In terms of cash for next year, Sharon, yeah, the additional cash will either go into strategic investments such as digital, things like remodels. We won't be able to do much in a way of remodels early in the year because we want to actually have a few reimaged, reimagined restaurants. In the first quarter, we'll examine those, and we may decide to remodel more stores in the second half of the year. But to the extent that we don't have strategic investments in our business, I think you can expect that we'll continue to buy back stock at this higher level that you just saw. Sharon Zackfia - William Blair & Co. LLC: And just to clarify, Jack, Colorado and California, I mean, on average, are those at a mid-teens attachment rate? Is it single-digit? I mean, any clarity there?

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Well, if you average them together, Sharon, they average about what we're seeing at a company-wide level. Colorado was higher. Pacific was lower. But when you add them together, they're pretty close to what we're seeing with the national rollout. Sharon Zackfia - William Blair & Co. LLC: Thank you.

Operator

Operator

Our next question is from David Palmer, RBC Capital Markets. Please proceed with your question.

David Palmer - RBC Capital Markets LLC

Analyst

Thanks. Good evening. You mentioned a few things on the call today that are drivers for sales. There's even a mention of a food innovation pipeline and obviously you've talked again about digital and delivery and improved operations focus. If you were to rank order the things or the reasons why sales would climb faster than the industry, and this recovery could be reignited so to speak after some of these food safety issues, how would you rank order those and what are you most excited about? Thanks.

Steve Ells - Chipotle Mexican Grill, Inc.

Management

Well, I'll start by saying that we've had a lot of change in the last year, a lot of restructuring, so starting with adding four new board members, adding two new officers, including Scott Boatwright and Laurie Schalow. We've restructured our field leadership, and this is all toward the eye, in the eye of making sure that we deliver an extraordinary guest experience because we got away from that, as I stated about a year ago. We made a lot of progress. And I think fundamentally, when we deliver an extraordinary guest experience, it's really compelling and it's going to bring a lot of people back. Scott and I were just in restaurants all last week and when we were in excellent restaurants and we were in a few that were better than I've seen maybe ever and the way our crews connect with folks and the way people connect with our food and the experience is extraordinary. And I know by dedicating ourselves to bringing back operational excellence, we're going to get a lot of customers back. But that's not the only thing we need to do. We need to be an innovative company. For the past 24 years, we haven't really been an innovative company. We've leveraged the excitement around a very focused menu and about sourcing great ingredients, so we need to continue to do that and bring that back, and then also set ourselves up to be innovative and that's where I'll let Mark Crumpacker comment.

Mark Crumpacker - Chipotle Mexican Grill, Inc.

Management

Yeah. If I were to rank the opportunities, I would say, as Steve said, I would put improving the guest experience at the top. I mean, there's a tremendous amount of room for us there and we've seen that that when we focus on that, we dramatically change the trajectory of a restaurant. Next, I would put enhancements to the digital experience in catering next on the list. I think those are two opportunities that we've not fully exploited for sure in the world of catering, but also in digital. And as Curt mentioned, we have a new version of the app coming out, new payment methods. We have that coinciding with the rollout of the digitally-enabled second make line. There's a tremendous amount of opportunity for us to increase the percentage of digital orders, which has the associated benefit of reducing congestion on the main line when we do that well. And then the third thing that I'd rank would be changes to the menu. As Steve mentioned, Chipotle is a company that historically hasn't added a lot to the menu. When we do it, we get a lot of attention for it. And there's a lot of potential for us to reignite interest, and particularly with lapsed customers, by making relatively small changes to our menu. It's really untapped potential for us. And so, that's the way I would rank those things.

David Palmer - RBC Capital Markets LLC

Analyst

Thank you.

Operator

Operator

Our next question is from Sara Senatore, AllianceBernstein (sic) [Sanford C. Bernstein] (42:20). Please proceed with your question. Sara Harkavy Senatore - Sanford C. Bernstein & Co. LLC: Great. Thank you. I have a follow-up on the top line and then just a question about margins. The first is, I guess I'm just trying to reconcile the comments and the enthusiasm about all of these initiatives with a comp that is 2% to 3% before the deferred revenue. And the implication, I think, is that basically you're back down to where you were before the impact of the credit card breach, kind of that down 17% from peak. So, I guess I'm just trying to understand how to sort of reconcile what seems to be a lot of enthusiasm, a big launch of queso, and also the marketing, all of which would seem to have been very successful, and yet it seems like you're still having difficulty just budging from that volume run rate.

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Yes. Sara, this is Jack. So, listen, I'll start. We had to suffer through several weeks of negative sales during the quarter, as I mentioned, when I described those three segments. And so, I don't know that we'd call ourselves enthusiastic about overall sales trends, but we did change the trend line. We were sitting on a negative 2%, I guess that average of negative 2.25% for several weeks during the quarter, and we've been able to change that trend line. Do we think we're done yet? Of course, not. Nobody's going to be jumping up in joy for a 2% to 3% positive comp, but it did take a negative 2% comp and turned it into a positive comp, and so it's a starting point. I think the enthusiasm is more about what we're focusing on, the strategies that we're working on right now. It's a lot of back to basics. It's a lot of focusing on our people so that they are well-trained, well-equipped, and confident about delivering an excellent guest experience. We've got some exciting digital developments, as Curt just mentioned, that are right around the corner. So, we've got a number of things that we think can enhance the guest experience. So, we're optimistic that those things will reignite the sales trends. So – but that is yet to happen. So, until that happens, we're going to continue to focus on these things that will make the experience better and hope that it will take the 2% to 3% comp up to a whole other level. Sara Harkavy Senatore - Sanford C. Bernstein & Co. LLC: Okay, great. Thank you. And just on the margins, if you could, are there any implications for slowing store growth with respect to the lower – sort of less of a drag on margins, but also maybe on the other hand, I think ramping up maturity curves has typically been a little bit of a contribution to comp. So, if you could just talk about those two things with respect to the slower unit growth.

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Yeah, Sara, it's a very modest impact. As an example, our non-comp stores right now, those stores that have been open anywhere from one month to 11 months, they still generate a margin of about 10% for the year, so far, and so, yeah, they're lower than the 16% that we just generated, but – so, it will have less of a drag effect, but you're talking about a few dozen restaurants or so, maybe three or four dozen restaurants or so, so there is a little bit of relief and less of a drag, but it's not that significant. I'd say the same thing on the comp. Yes, our newest stores always are the highest comping layer, and then as you go to the two-year-old stores, they're the second highest comp. Three-year-old stores are the third highest comp. But again, you're talking about a matter of a few dozen stores, and so, it will have a bit of an impact and that would be a negative impact, but really, on a base of 2,200, 2,300, 2,400 stores, it's going to be a very, very modest impact. Sara Harkavy Senatore - Sanford C. Bernstein & Co. LLC: Thank you.

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Thanks, Sara.

Operator

Operator

Our next question is from John Ivankoe, JPMorgan. Please proceed with your question.

John William Ivankoe - JPMorgan Securities LLC

Analyst

Hi. Thank you. The question was on future development. Presumably opening fewer stores is going to allow you to open better stores, so can you kind of comment what you think the new unit volumes are going to be going forward? And secondly, and, Jack, just to the previous question you just made a helpful comment, you're doing around a 10% margin on the newer stores, at least by our calculation. The newer stores look like they're tracking somewhere in the $1.5 million, $1.6 million range, which certainly isn't the returns that you used to have. But would you continue to open stores even at the new lowered pace if those unit economics in fact prove to be sticky?

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Yeah, John, I don't know that we can comment on what we think the new sales will be. We're optimistic that as we move the number down that we'll go after the most risky or the most speculative site, and so we do think the volume will increase. You're right in the ballpark. Our average volumes are, for new stores that are opening up, at about $1.5 million. We do expect that number – if not higher. We do expect that number will go up as we open up fewer stores, but I don't know that I can give you a number. And in terms of returns, these are respectable returns. A 10% return at call it $1.5 million, $1.6 million volume, that's $150,000 cash flow at a less than $800,000 investment. It's only a 20% investment. It's not the 50%, 60%, 70% that we've historically delivered. But incrementally, that's going to add to shareholder value at that level, especially because those stores do comp at a higher level than other restaurants. And so, you're starting out at a 20-ish percent return and you're going to grow from there. So, these are returns worth investing in. But right now, we really have to allow our 70,000 employees out there to focus on the existing restaurants, the existing customers, focusing in on training. That's where the biggest opportunity is for us right now. So, this idea of pulling back on openings for the 12 to 18-month period, we think is absolutely the right thing to do.

John William Ivankoe - JPMorgan Securities LLC

Analyst

And if I can, is it – pulling back on 12 to 18 months, is 2018 the bottom or is the run rate of store openings actually going to be the lowest as we kind of finish up 2018 and you put the brakes on development, which obviously takes time to slow it down?

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Well, there's a tail there, John. So, I think you pull back for 12 to 18 months and then near the end of that 12 to 18-month period, I think we then start to say, okay, let's start ramping up. And so, I think 2018 is likely to be the bottom, although you may not see the reacceleration until late in 2019, just because there is a tail to get things ramped up again.

John William Ivankoe - JPMorgan Securities LLC

Analyst

Helpful. Thank you.

Operator

Operator

Our next question is from David Tarantino, Baird. Please proceed with your question. David E. Tarantino - Robert W. Baird & Co., Inc.: Hi. Good afternoon. Jack, just a couple of clarification questions. First, on the comps you're running so far in Q4, you mentioned up 2% to 3%, could you talk about maybe the breakdown of the check versus the traffic in that most recent trend? And then I have a follow-up.

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Yeah, David, it's hard for me to give you any meaningful insight because we're comparing in October to the biggest month of the year. And so, if you look at just the pure math, the traffic is down a bit and the check is up a bit, but the problem is we were in a heavy promotional period, we had Love Story where customers can earn the opportunity to get free food or buy one get one, and so, that looked artificial to me. So, there's nothing I can give you meaningful in terms of what the real underlying traffic is, and what the real underlying check is. I think as we move away from comparing against this extremely high promotional period, we'll be able to see what kind of the normal underlying traffic trends and average check trends are. David E. Tarantino - Robert W. Baird & Co., Inc.: Okay. Thank you. And then, if I could have one more question on the margin outlook, any way to frame up how you're thinking about restaurant level margin as you move into next year? And I know in the past you've given us a framework that's sort of associated with different levels of same-store sales, but any way you can sort of give some initial thoughts on how 2018 might look at the – at whatever comp run rate you want to assume?

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

David, I think this is similar to what we've talked about in the past, so this isn't necessarily meant to be a guidance, but at the nearly $2 million volume we're at right now, with normalization of food costs, especially avocados, and then allowing this price increase, and if we're able to push some or all of the remaining stores that haven't had an increase were able to increase prices, we believe we can deliver a margin in the 20% range at this $2 million volume. And the price increase, I don't want you to think that we're relying on the price increase to fund our margins, but it really has been four years for the vast majority of our stores that we've put any price increase through, and yet we've absorbed 4%, 5%, 6% of labor inflation during that time, and so, our margins have taken a huge hit during the past four years. And so, we think allowing us to pass on some of that increase, and it's only a portion of the increase, on through slightly higher menu prices, we think that we can normalize our margins. So, I still believe in the $2 million volume range, we can deliver margins in the 20%-ish range. David E. Tarantino - Robert W. Baird & Co., Inc.: Great. Thank you.

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Okay, thanks, David.

Operator

Operator

Our next question is from Andrew Strelzik, BMO Capital Markets. Please proceed with your question.

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Andrew, are you there?

Andrew Strelzik - BMO Capital Markets

Analyst

Hi, can you hear me?

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Yeah. Hey, Andrew.

Andrew Strelzik - BMO Capital Markets

Analyst

Okay, great. Thanks for taking the question. I'm wondering with some of the building out of the overhead structure and adding layers of – at the field level and things like that, how should we think about G&A going forward, the contributions of G&A going forward?

Scott Boatwright - Chipotle Mexican Grill, Inc.

Management

I'll do that.

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Okay.

Scott Boatwright - Chipotle Mexican Grill, Inc.

Management

Hi, Andrew. This is Scott here. A great question. We are actually removing layers in our field hierarchy today and removing some of the – what I believe to be just top-heavy field hierarchy in a work structure and instead of it being a G&A grab, we're going to repurpose those dollars to add additional field leaders closer to the restaurants, so we can reduce the standards of control.

Andrew Strelzik - BMO Capital Markets

Analyst

Okay. Great.

Scott Boatwright - Chipotle Mexican Grill, Inc.

Management

And I was going to say, Andrew, I presume it to be, we haven't done the math yet, net neutral as it relates to G&A spend.

Andrew Strelzik - BMO Capital Markets

Analyst

Okay, great. And then I just had a question on taking down the development pace, can you help us understand the process you went through to identify that this is the right level of development going forward and kind of where you prioritize, or de-prioritize, I know you gave some of the regions, but just the thought process as you reached this level in terms of the guidance for 2018.

Steve Ells - Chipotle Mexican Grill, Inc.

Management

Yeah, Andrew, I don't know that there was a precise science to it, but as Scott really got involved in working with our teams, it was very clear that, the analogy that I would use is we're changing the tire while the car's still moving and here we have a lot of people that we need to train or retrain how to run a great restaurant, how to deliver great throughput, how to execute our standards at a very, very, very high level. And yet, opening up new stores is a big distraction. You have to start thinking about hiring people months and months in advance. You've got to train people in advance of the opening. You sometimes are taking people from existing restaurants to staff a new restaurant. Turnover of a new restaurant often is high. You hire people and they didn't know what they signed up for, and so the turnover is very high. So, it's a distraction in a lot of ways. And so, from an ops standpoint, it just makes sense to pull back. Then you combine that, we're looking at our portfolio and saying, okay, there are certain areas where the team looks good. The team is able to handle this, the financials are great, the opening sales are great, and it's like you don't want to pull back on those. And so, it's a combination or an intersection of those two imperfect sciences, or imperfect arts if you will, where we come up to what we think is the right number.

Mark Crumpacker - Chipotle Mexican Grill, Inc.

Management

Yeah, and if I could just expand on that very quickly, I think it's important to note that it requires a great deal of talent planning to open up the volume of restaurants that we do today, and it has been a strain on our bench strength across the enterprise, and so this will allow us to restore some of the depleted positions throughout the organization, the field structure specifically, and get stronger in our current asset base, but also get us prepared for much additional or larger growth in the future.

Andrew Strelzik - BMO Capital Markets

Analyst

Great. Thank you very much for the color. I appreciate it.

Operator

Operator

Our next question is from Brian Bittner, Oppenheimer & Company. Please proceed with your question. Brian Bittner - Oppenheimer & Co., Inc.: Thanks. I have a question on comps and then a question on unit growth. On the comps, you guys are comping 2% to 3% positive in October, and your guidance is for slightly negative comps for the fourth quarter at least implied by the full year is. Is that just a function of facing tougher compares in November and December, or is that not the case, should we really start looking at your trends on a three-year basis once you get into November. Any color on that would be helpful.

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

First of all, we're not predicting negative comps in the fourth quarter. We're predicting that if comps stay in that same kind of level, that the year-to-date comp will drop down to 6.5%. But it's not a negative comp. We had a negative comp... Brian Bittner - Oppenheimer & Co., Inc.: Okay, okay. Thanks. Thanks for the clarification. The full year guidance I just had plugged in implied something in the fourth quarter, so if it's not...

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

No, we're not expecting any kind of downturn whatsoever. So, yeah. Brian Bittner - Oppenheimer & Co., Inc.: Okay. And just on the unit growth, you guys have opened around 500 restaurants since late 2015, and I think some of these or a lot of these are in existing markets. The question is just based on your ability to analyze these restaurants internally, is there any evidence that the addition of these stores over the last three years is one of the reasons why you're having a difficult time restoring the unit economics in comping in the recovery that you kind of were expecting?

Steve Ells - Chipotle Mexican Grill, Inc.

Management

No. No evidence whatsoever. We open different number of stores in different markets and we're not seeing that the number of restaurant openings has had an impact on our recovery whatsoever. And it's got – and that has nothing to do with our desire to pull back at this time. It really was let's focus on the existing 2,300 and so there's no correlation whatsoever that you're suggesting. Brian Bittner - Oppenheimer & Co., Inc.: Okay. Thank you.

Operator

Operator

Our next question is from Jeffrey Bernstein, Barclays. Please proceed with your question.

Jeffrey Bernstein - Barclays Capital, Inc.

Analyst

Great. Thank you very much. Two questions. Just one maybe on the broader menu evolution. I know you mentioned it earlier, Steve, but in the past, it was all about kind of over the existing menu and fine tuning for greater efficiency rather than broadening, and now it does seem like with the competitive pressures and the goal to bring back lost traffic, you guys seem quite keen to expand the menu, whether it's proteins, queso, beverages and desserts, and whatnot. So, I'm just wondering how you visualize the menu maybe three years out, whether we should assume it broadens meaningfully further from here. I think you mentioned maybe day parts, segments, I'm assuming people are thinking about breakfast and otherwise, I'm just wondering what's your vision for the brand menu three years out relative to where it is today. And then I have one follow-up.

Steve Ells - Chipotle Mexican Grill, Inc.

Management

Sure. Well, first and foremost, we want to offer items that fit into our Food with Integrity philosophy. Chipotle is about being able to purchase premium ingredients, the kinds that are in high-end markets and gourmet shops, and making these kinds of ingredients available for everybody's every day fast food, and we've been doing a really good job at that, making these things available. And they cost more, but we have an economic model that could support them. So that – it's really important to design a system that enables us to continue to do that. And as we evolve the menu, we also evolve the way we prepare and cook our foods in a restaurant. So, we can take advantage of technology, I think the new digitally-enhanced second make line is a great example of that, and I've been talking about that for well over a year. The labor efficiency that comes with that allows us to continue to invest in the business. And so, it also is a platform that allows us to create menu items that wouldn't fit into the linear assembly process that we have on the customer-facing make line. So, our ability to try different kinds of menu items that we wouldn't have been able to in the past, you'll start to see that ability in the future and that's – that really opens the doors much, much wider. So that's exciting. But again, Chipotle has traditionally had a very high frequency, repeat frequency with our loyal guests. And so, we want to develop foods that people like to eat often. And so, there's a lot of emphasis on things like salads and fresh veggies and things like this that customers want. But at the same time, they've asked for indulgent things like queso. So, we're going to have to do both ends of the spectrum and things in between, too. But again, we've set ourselves up to be very innovative and we've revamped the culinary development team and staffed it with some really high-powered folks. And so, we expect to see some really fun stuff come out of that.

Jeffrey Bernstein - Barclays Capital, Inc.

Analyst

Got it. In other words, Jack, just – I know in the past people have asked about balance sheet leverage, just wondering whether you consider taking on any – take advantage of what has been an extended stock pullback, especially if you believe in the underlying, perhaps encouraging signs and recent results and optimism for the future. I was just wondering whether that's ever a consideration at this point.

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Well, it's certainly something, Jeff, that we've talked about, but it's not something that we put a very high priority on right now. We know the most important thing we can do is get back to basics in our restaurants, execute our standards 100% of the time, and we know that's going to turn into guests wanting to come in more often. Right now, our balance sheet has been a strength through this. We've weathered the storm for a couple of years. We were able to buy back a lot of our stock, we're still able to grow at the appropriate rate, and so, the balance sheet has been a strength. If there's anything I hate to do is take that strength and turn it into a weakness, and now all of a sudden we're kind of squeezed by – kind of debt covenants or cash flow. So, I would not see us – expect to see us looking at leverage in the near future.

Jeffrey Bernstein - Barclays Capital, Inc.

Analyst

Great. Thank you.

John R. Hartung - Chipotle Mexican Grill, Inc.

Management

Okay, thanks, Jeff.

Operator

Operator

Ladies and gentlemen, we have reached the end of the question-and-answer session, and I would like to turn the call back to Mark Alexee for closing remarks.

Mark Alexee - Chipotle Mexican Grill, Inc.

Management

Great. Thanks, everyone, for joining our call today. We really appreciate it. We look forward to sharing our fourth quarter and full-year results with you on February 1 of next year. Thanks so much.

Operator

Operator

This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation.