Arsen Kitch
Analyst · KeyBanc Capital Markets. Your line is now open
Thank you, Mike. Before we share our comments about the first quarter, we'll provide a brief update about the Company's operations and market outlook during the COVID-19 pandemic. Let's begin on Slide 4. We are working hard to protect our two most important assets, our employees and our reputation with our customers, which we believe together with our stable balance sheet, will position our Company well for future value creation for our shareholders. First and foremost, we are taking care of our employees by implementing rigorous safety and health measures, including temperature checks, social distancing guidelines, sanitation practices, remote work for those whose jobs allow them to do so and travel and visitor restrictions. Our employees are covered by health insurance benefits and have paid sick leave. We further enhanced our benefits to support our employees during this time to include additional paid leave and assistance for COVID-19-related medical costs. While we have some exposure to COVID-19 in our facilities, the safety and health measures put in place have minimized business impact. We remain vigilant and continue to proactively mitigate risks. We have been designated as an essential industry and we are proud that our employees continue to make a difference in producing products that are necessary for our country. Similarly, consistent with our reputation for quality, performance and dependability, we have worked closely with customers and suppliers to meet heightened demand. As the former leader of our tissue business, I take a lot of pride in the creativity and dedication of our teams to find proactive solutions to increase throughput and service, the unprecedented increase in demand for our products during this challenging time. These actions are not only helping to protect our employees and customers, but also our Company. Along with a supportive and stable capital structure, we believe that we are well positioned to get through these challenging times. I want to extend a very heartfelt thank you to our employees, suppliers, customers, and state and local government officials, who have been good partners over a very chaotic couple of months. If you turn to Slide 5, we'll talk to what we are seeing at each of our businesses as it relates to COVID-19. First, for our Consumer Products division, I'd like to provide some context on how COVID-19 has impacted us and the broader industry from a demand and supply perspective. Pandemic has driven a sharp shift from normal demand trends and our expectation is that this will continue in the near-term. For Clearwater Paper specifically, we shipped over 15 million cases of tissue products in the first quarter, which is roughly 19% higher than volume trends over the last four quarters. The demand increased late in the quarter and while we were able to increase our production rates, we also sold down a lot of our inventory. Together with our customers, we have diligently worked to rationalize SKUs and improve throughput, such that we believe that absent events outside of our control, we can continue to produce at a rate that is similar to our Q1 shipment volumes. While none of us like the underlying reason for our current demand, our employees are working hard to meet the needs of our customers and our consumers who depend on our products in their daily lives. In the broader U.S. tissue market, retail sales were up over 90% in March versus the same period last year as our customers’ supply chains were depleted, leading to out-of-stock conditions that many of you have experienced at your local stores. While this was partly driven by consumers loading up their pantries, there is a significant change in consumption patterns that is taking place. In an environment not impacted by COVID-19, approximately one-third of total U.S. tissue is consumed in away-from-home settings such as offices, schools, hotels, restaurants and airports. A large part of our population staying home not only from work, but also from other activities has clearly shifted that mix to at-home consumption. We expect the return to normal to be gradual and stretched over the next several quarters. This underpins our view that demand for at-home products will remain elevated in the near-term. From a supply perspective, we believe that there is a limited ability to shift away-from-home production to retail products. This will continue to put pressure on suppliers like us to maintain higher throughput and asset utilization levels until the situation normalizes. At-home sales typically make up over 90% of our Company's total tissue volume. Ultimately, the duration of the elevated demand remains unknown and we are working with our customers with a goal of keeping their shelves stocked during this time. The key takeaway here is that we believe Clearwater Paper is very well positioned to execute on the current tissue demand. We believe our expertise in manufacturing, supply chain planning and transportation has enabled us to be an agile partner to our customers and continued to deliver at elevated levels. Based on feedback from customers, our performance over the first quarter has further improved our strong reputation during this unprecedented challenge. Let's turn to our Paperboard division. We experienced strong demand in the first quarter with shipments up 4% versus the fourth quarter. The business benefited from our exposure to traditionally non-cyclical segments such as food and pharmaceutical packaging and other consumer goods. This led to an increase in demand for our products in March as consumers stocked up. We estimate that roughly two-thirds of the industry demand is driven by market segments that are recession resilient. With that being said, the impact of government mandated closures and current economic conditions are making it difficult to predict what might occur in the end market segments for paperboard in the coming quarters. In the broader market, we estimate that approximately one-third of paperboard demand is driven by end market segments that are impacted by economic conditions. These include foodservice products used by restaurants and other discretionary consumer goods. Historically, recessions have led to short-term declines in demand for paperboard products in these segments. It remains to be seen how current economic conditions impact demand, particularly with a consumer shift to at-home consumption of packaged food and other consumer goods typically found in center store. With that being said, we do expect that overall paperboard demand will be more economically sensitive than tissue. We believe that our end market segment diversification, service model and product quality will help to dampen volatility during this period of uncertainty. With that, I'll turn it over to Mike to discuss our first quarter results.