Dennis Shaffer
Analyst · Piper Sandler
Good afternoon. This is Dennis Shaffer, and I would like to thank you for joining us for our first quarter 2020 earnings call. I am joined today by Rich Dutton, SVP of the company and Chief Operating Officer of the bank; Chuck Parcher, SVP of the company and Chief Lending Officer of the bank; and other members of our executive team.
Before we begin, I would like to remind you that this conference call contains forward-looking statements with respect to the future performance and financial condition of Civista Bancshares, Inc. that involves risks and uncertainties. Various factors could cause actual results to be materially different from any future results expressed or implied by such forward-looking statements. These factors are discussed in the company's SEC filings, which are available on the company's website. The company disclaims any obligation to update any forward-looking statements made during the call.
Additionally, management may refer to non-GAAP measures, which are intended to supplement, but not substitute, the most directly comparable GAAP measures. The press release available on the website contains the financial and other quantitative information to be discussed today as well as the reconciliation of the GAAP to non-GAAP measures. We will record this call and make it available on Civista Bancshares' website at www.civb.com. Again, welcome to Civista Bancshares first quarter 2020 earnings call. At the conclusion of my remarks, we will take any questions you may have.
Before we get into the results of the quarter, I would like to take a moment to acknowledge the health care providers, first responders, essential workers and everyone on the front lines of this battle we find ourselves in. I would also like to acknowledge the way our Civista team has risen to the challenge by assisting retail and small business customers across our footprint. We began this year expecting one of our biggest challenges would be the uncertain interest rate environment and the pressure it would place on our margin. The COVID-19 pandemic has introduced additional challenges that the banking industry could not have anticipated. Civista is meeting these challenges from a position of excellent asset quality, strong capital levels and a diverse revenue stream. While the length and the depth of economic uncertainty across our footprint and the country is unclear, I am confident in our ability to meet these challenges from a position of strength.
This morning, we reported net income of $7.8 million or $0.47 per diluted share. This is a direct result of our strong net interest margin, our continued focus on growing and diversifying noninterest income streams and our disciplined approach in managing the company. Our continued ability to generate core earnings allow our Board of Directors to approve our quarterly dividend during the first quarter of $0.11 per share, which represents a dividend payout ratio of 23%.
In these uncertain economic times, it is difficult to predict future performance, but our strong capital and liquidity should allow Civista to maintain this dividend level, unless we experience a further deterioration in the economy for an extended period of time.
Our return on average assets was 1.22% for the quarter compared to 1.37% for the linked quarter, and our return on average equity was 9.47% for the quarter compared to 9.44% for the linked quarter. Net interest income increased $893,000 or 4.2% over the linked quarter, and $396,000 or 1.8% year-over-year. Given the changes that were occurring in the interest rate environment, our net interest margin remained strong at 4.10%, compared to 4.18% for the linked quarter and 4.45% year-over-year. The increase in net interest income is a result of an increase in average earning assets, partially offset by a decrease in average yield. Additionally, our cost of interest-bearing liabilities decreased compared to the linked quarter and increased year-over-year. Interest income increased $481,000 or 2% over the linked quarter, and $418,000 or 1.7% year-over-year. During the first quarter, the noninterest-bearing deposits related to our tax refund processing program averaged over $311 million, which allowed us to pay down $84.5 million in FHLB borrowings that were outstanding at year-end. Also included in our margin are 15 basis points of accretion in the quarter compared to 14 basis points for the linked quarter, and 22 basis points year-over-year.
As part of our normal ALCO process, we periodically model nonparallel shifts in interest rates. Given the recent drop in the Fed's target rate, we reran those models to see what the impact of a 150 basis point decline in rates might have on our margin. That modeling indicates a 35 basis point contraction in our margin. To put this in perspective, during 2019, the Fed cut their target rate 50 basis points over a 10-month period, and our margin, excluding accretion, contracted 9 basis points.
During the quarter, noninterest income increased $1.2 million or 22.2% in comparison to the fourth quarter of 2019, and increased $592,000 or 9.4% year-over-year. One of the largest drivers of the increase is mortgage banking. Our first quarter gains represent a $496,000 or 150% increase over the previous year, as the strong mortgage demand that we saw during the previous quarter continued. During the quarter, we sold $18.9 million more mortgage loans than the first quarter of 2019. The average premium on the sale of loans also increased 34 basis points.
Service charge revenue declined by $194,000 or 11.7% compared to our linked quarter, and is comparable to our first quarter of last year. As expected, interchange revenue declined $149,000 or 15.2% compared to the linked quarter with the post-holiday season decline in debit card activity. Our interchange revenue was comparable to our first quarter of last year. Wealth management revenue increased $69,000 or 7.4% compared to the linked quarter, and $159,000 or 18.8% year-over-year, as the assets under management declined by 14.1% to $495.4 million. This was during a period when the S&P 500 index declined 20%. While we continue to view the expansion of these services across our footprint as an opportunity to diversify and grow noninterest income, our fees are primarily based on the value of our clients' portfolios and are impacted by the greater economy. Our income tax refund processing program continues to be an important contributor to our noninterest income, and is concentrated in the first and second quarters of each year. Income from that program during the first quarter was $1.9 million. That was a reduction of $300,000 from the prior year, which is in line with what we indicated during our previous call. Swap fees increased $108,000 compared to the linked quarter, and $265,000 year-over-year, as commercial borrowers took advantage of the interest rate environment to lock in lower rates.
Noninterest expense increased $728,000 or 4.3% compared to the linked quarter, and $1.4 million or 8.6% year-over-year. In both cases, the increases are primarily the result of increased compensation expense. While our headcount remained stable when comparing linked quarters, it did increase by 22 FTEs or 5% from the first quarter of 2019. Our average merit increases, which occur each year in April, averaged 3% in 2019 and account for $186,000 of the year-over-year increase, and our employee health insurance for 2020 increased by 9%, which accounts for $131,000 of the year-over-year increase. Our efficiency ratio was 60.7%, compared to 62.9% for the linked quarter and 58% year-over-year. Our loan portfolio grew by $34.2 million, or at an annualized rate of 8%, with the majority of the growth coming from both owner and nonowner-occupied commercial real estate and real estate construction loans. While we saw growth in virtually every market, the Cleveland, Columbus and Cincinnati MSAs continue to be strong drivers of our growth.
We were pleased with loan production across our footprint during the first quarter. Looking forward to the rest of the year, it will be difficult to project how our loan portfolio will grow until we begin to see some normalization of our market. Our growth and essentially our entire portfolio comes from organic production. We have no exposure to nationally syndicated loans. We like knowing who our customers are and having the ability to work directly with our borrowers should conditions dictate. We believe that we have greatly enhanced our credit underwriting over the last 10 years. Our loan portfolio is diversified throughout our footprint, with none of our operating markets holding more than 25% of our asset. Furthermore, there is no one industry that represents concentration risk.
That said, as a percentage of total loans, 7.04% of our portfolio is in guest lodging, 2.01% in restaurants, 2.85% in entertainment and recreation. In a broad sense, 19.03% of our portfolio is in retail, with 4.03% of that mixed retail office, 2.3% mixed retail residential, and the remaining 12.7% being strictly retail. We have no exposure to what we call big-box retail.
On the funding side. Our deposits increased $313.2 million or 18.7% since the beginning of the year. The primary driver for the increase was deposits related to our tax refund program, which increased $307.5 million during the quarter. As I mentioned in discussing our margin, we manage our wholesale funding in anticipation of the free funding we take in during the tax refund processing season. We used the tax funds to pay down wholesale funding and other short-term borrowings. Our nonperforming loans were $8.6 million at the end of the first quarter compared to $9.1 million at the end of 2019, which represents a 0.33% of total asset. The ratio of our allowance for loan losses to loans increased to 0.97% from year-end, which was 0.86%. While our allowance for loan losses to nonperforming loans also increased to 197.97% at the end of the first quarter from 161.95% at the end of 2019.
While these reflect very strong credit metrics by historical standards, given the uncertain nature of our current economy, we will continue to monitor our portfolio and the economy and make further adjustments as our model dictates in future quarters. Given the uncertainty currently being driven by COVID-19 and its impact on the economy, we did make adjustments to qualitative factors in our allowance for loan loss model. As a result, we recorded a $2.1 million provision expense for the quarter. We were fortunate to meet the guidelines for the delayed implementation of CECL, and we'll not be required to adopt it until 2023. We did repurchase 646,703 shares of our common stock during the quarter for $11 million, ending the quarter with tangible common equity ratio of 9.82% compared to 11.08% at December 31, 2019. The extra $311 million of liquidity that our income tax refund processing business generated during the quarter reduced our tangible common equity ratio by 140% -- or 1.4%. The statement is often made that capital is king. We have performed some stress tests on our capital and feel that we are in a strong position.
In spite of the challenges of our current environment, we are pleased with another quarter fueled by solid core earnings. The COVID-19 pandemic has had a rippling effect across the nationwide economy. In Ohio, though, we are currently in a stay at home order until at least May 1. Many of our employees have been working in either split operations or from home, and our branches have been at a drive-up-only status for some time. And Civista, we have a long history of working with our customers in good times and in challenging times. That philosophy has served us well over time, and is still prevalent today. We have been assisting our customers through payment deferrals, SBA PPP loans and other accommodations.
To date, we have 432 loans totaling $262 million that have been modified as part of our COVID-19 relief effort. Nearly 90% of those loans are receiving a 90-day deferral of both principal and interest. All these deferrals meet the requirements to not be treated as troubled debt restructurings. Through the first round of the SBA payment protection program, we processed and received approval for 1,271 loans, totaling nearly $187 million. While this will provide us with approximately $7 million in fee income, the more important statistic is that it allows approximately 26,500 employees to keep their jobs. We will continue to prudently work with our customers to help them where we can. We feel that is part of being a community bank. As the slogan says, we are all in this together. While the next few months will undoubtedly test the banking industry in the larger business world, Civista is entering this period with excellent asset quality, strong capital levels and a diverse revenue stream.
Thank you for your attention this afternoon, and now we'll be happy to address any questions that you may have.