Steve Johnston
Analyst · Buckingham Research
Good morning and thank you for joining us today to hear more about our fourth quarter results. Operating results for the fourth quarter of 2018 represent a strong finish despite reporting a net loss of $452 million because of the accounting requirement for changes in the fair value of equity securities. Non-GAAP operating income improved for the quarter and on a full year basis, it was 21% higher than 2017. We are encouraged by our 2018 financial results and continue to be confident in our strategy and in our ability to execute it well. Improved operating performance for the fourth quarter and the full year 2018 again reflected steady efforts to carefully underwriting price policies, provide outstanding claims service, manage investments and support our agencies. Our fourth quarter, 93.9% combined ratio helped lower full year 2018 to 96.4%, 1.1 points better than 2017. Slightly more favorable catastrophe weather effects in 2018 contributed one-tenth of a point while improved underwriting was reflected in various underlying measures. We continue to further segment our renewal and new business opportunities using pricing precision and risk selection decisions that combine data models and underwriter expertise on a policy-by-policy basis. That work is vital to a further improvement of underwriting results. We believe we can successfully balance prudent underwriting and business growth to improve on the 2018 combined ratio before catastrophe effects for a 2019 GAAP combined ratio below 95%. We also believe our 2019 property casualty premium growth rate can be within 1 percentage point of 2018. We recognize that weather and significant changes in industry market conditions that influence insurance policy pricing trends are some variables that will affect the property casualty results we ultimately report. In 2018, we continued to manage our business to healthy levels of policy retention and with average renewal price increases for each of our property casualty segments. Policy retention rates for commercial lines were similar to a year ago continuing near the high end of the mid-80% range. For personal lines, our policy retention during the second half of 2018 declined from recent year levels reflecting increased underwriting discipline and was near the high end of the mid-80% range. Our long-term growth strategy includes appointing agencies in areas where we are underrepresented taking care to preserve relationships with established agencies and the franchise like benefit they value. In 2018, we appointed 167 new independent agencies. Similar to recent years in 2019, we plan to appoint approximately 100 additional agencies that will offer most or all of our property casualty insurance products and another 80 that market only our personal lines products primarily ones with a high net worth focus. We continue to earn new business through our agencies from a combination of superior service and expansion of insurance products for clients of those agencies. For full year 2018, each of our property casualty segments reported record levels of new business written premiums and overall property casualty net written premiums grew 4%. For renewal business in the fourth quarter, our underwriters continued to generate overall price increases. Commercial lines estimated average price increases for the fourth quarter were similar to the third quarter. Combined ratio for our commercial lines segment improved by a full percentage point for the year 2018 to 95.4% despite the ratio for catastrophe losses increasing by eight tens of a point. Our personal lines segment continued to experience a rise in average rate changes as the fourth quarter of 2018 was similar to the third quarter. Personal lines fourth quarter combined ratio was profitable, while it was above 100% for the year 2018 it prove compared with year end 2017, as we continued to work for performance improvement. Our excess and surplus lines segment had another year with excellent results including double digit growth in net written premiums and a 2018 combined ratio below 75%. Cincinnati Re continued to grow as planned, but was adversely affected by catastrophe losses from severe weather and wildfires. It finished the year with a combined ratio of 105.8% which is consistent with our expectations for a year with global insured catastrophe losses roughly twice the long-term historical average. Our life insurance subsidiary again grew term life insurance premiums, its largest product line, with fourth quarter earned premium growth of 13% and full year 2018 growth at 9%. This business supports account retention for our agents and provides steady contributions to our earnings as it has less correlation to weather than our property-casualty business. On January 1st of this year, we again renewed each of our primary and property-casualty treaties that transfer part of our risk to reinsurers. For both our per risk treaties and our property catastrophe treaty, terms and conditions for 2019 are similar to 2018. While we did receive some modest rate reductions, we expect the amount of seasoned premiums for both years to be similar because our direct written premiums subject to those treaties are growing. The full year 2018 value-creation ratio, our primary measure of long-term financial performance, was negative 0.1%. The contribution from operating income was a positive 6.7%. The VCR in total was below our long-term target range due to the decline in securities market value. However, the VCR average for the past five years was within the target range. In conclusion, finishing the year well reflects areas of ongoing operational improvement. Despite the fourth quarter downturn in the stock market, the good performance of our insurance business was a key factor in the recent decision by our Board of Directors to reward shareholders with a 5.7% increase in the regular cash dividend declared earlier this month. Next, our Chief Financial Officer, Mike Sewell will highlight several important points about our financial performance.