Pat Pacious
Analyst · Morgan Stanley. please go ahead
Thank you. Good morning, and welcome to Choice Hotels 2018 Second Quarter Earnings Conference Call. Joining me this morning is Dominic Dragisich, our Chief Financial Officer. After a strong first quarter, our second quarter performance delivered more positive news. For the second quarter of 2018, we experienced robust growth, highlighted by adjusted EBITDA growth of 20% versus the second quarter of 2017, and adjusted diluted earnings per share growth of 48% versus the second quarter of 2017. As a result, we exceeded the high end of our previously reported earnings per share guidance by $0.08 and have raised our full year adjusted EBITDA and earnings per share guidance by $2.5 million and $0.08, respectively, at their midpoints. These results are proof that our long-term strategy of investing in our brands is working. Our overall financial strength results from our ability to continue to deliver a strong and proven value proposition to our franchisees. This is exemplified by continued growth of our effective royalty rate. We attribute this growth to our ability to improve franchise agreement contract terms and offer limited royalty rate discounts over the last two years. These are clear indications that franchisees increasingly value Choice Hotels' brands. In addition to the increasing value owners place in joining the Choice Hotels family, they are also staying with us for the long term. Our franchisees are, on average, signing 20-year contracts with us. We have a best-in-class voluntary franchisee retention rate of 99%. We also know that our owners are satisfied with Choice because they keep coming back. Half of the new franchise agreements signed through June 30 of this year are with existing or returning owners. Our franchisee base is also highly energized. We had record attendance at our 2018 convention in May, and hotel owners rated it the most effective convention in its 64-year history. A consistent theme throughout the convention was how Choice and our owners share a mutual foundation of engagement and respect. We remain committed to deepening this positive relationship. This morning, I’d like to talk to you about three things. First, our growing development pipeline. Next, I’ll provide an update on our successful loyalty program, Choice Privileges. And finally, I’ll close with an update on our brand performance by segment. Let me start with the health of our development pipeline. Here are the development highlights from the second quarter. Increases are from the same period of the prior year. We awarded 188 new domestic franchise agreements, an increase of 7%, and our new construction domestic franchise agreements increased 36%. We are especially pleased with where we are halfway through the year. As of June 30, our total domestic pipeline of executed franchise agreements increased to 950 hotels, which represents 32% growth from June 30, 2017. And our first half domestic development results exceeded our 2017 performance by 10%. For the full year, we expect to exceed 2017’s full year performance, which was our best development year since 2007. Hotel owners choose us because we understand their business, provide resources to help them drive top line revenue and know how to successfully grow together in both the short and the long term. Choice proprietary revenue contribution delivered to our hotels continues to grow, and for the first half of the year, reached 62%, up by nearly 100 basis points year-over-year after significant growth in 2017. Key to our efforts to drive direct bookings to our hotels is our Choice Privileges guest loyalty program, which has been rated number one in USA Today’s Best Readers Choice Award for the past two years. And last week, Choice Privileges was named a Best Travel Rewards Program by U.S. News & World Report, its third year in a row making this list. We continue to enroll new loyalty member numbers at an increasing pace. Through the end of June, we added 2.5 million members, allowing us to surpass the 37 million member mark. Today, we have more multi-stay active members than we had all active customers three years ago before the program’s relaunch. Plus, 91% of our loyalty members are U.S. based, and we expect these travelers to continue to stay in our nearly 5,800 domestic hotels. The growth and success of the Choice Privileges program is a result of constant fine-tuning to ensure we are meeting member expectations. This includes actively listening to what our customers want. Recently added benefits include making free nights even easier to achieve, allowing all of our members to book free nights 100 days out, relaunching the popular points plus cash feature, allowing guests to redeem points towards their stay and pay the difference in cash, and partnering with Avis to give our platinum and diamond members reciprocity benefits with the car rental provider. Thanks to all these efforts, Choice Privileges' member satisfaction is at an all-time high. I’ll now turn to an update on our brands. Beginning with our upscale brands. Through June 30, we awarded 26 upscale contracts for our Cambria and Ascend brands, which increased our pipeline for both brands by more than 3,300 domestic upscale rooms. The Cambria Hotels brand remains a true source of potential growth for Choice. In the second quarter, four Cambria Hotels celebrated grand openings, including two in the major markets of Philadelphia and Dallas. Year-to-date, we’ve awarded 11 contracts that will bring the Cambria brand’s modern design and tailored amenities to more top RevPAR markets. We continue to focus on multiunit development to help grow the Cambria brand even more rapidly. In June, we announced an agreement with Stratus Development Partners to develop five Cambria Hotels, beginning with a 180-room new construction hotel in Santa Clara, California. The second site in this five pack has already been identified in the greater San Francisco market, and we expect to execute this franchise agreement in the third quarter. We are pleased to add Stratus to our growing list of developers who are developing multiple Cambria Hotels across the nation. Stratus currently has three Cambria Hotels already under construction in Orlando, Florida, and in Napa and Sonoma counties in California. This new agreement will expand the depth of our joint effort. Our collaboration with leading developers, combined with the $475 million in capital we have committed to help grow the brand, is driving results. New Cambria Hotels like New Orleans, Nashville and Philadelphia have all opened above our expectations. Cambria now has 39 hotels open and operating in key markets. Another 19 hotels are currently under construction and expected to open within the next 12 to 18 months. Complementing our new construction upscale Cambria brand is the Ascend Hotel Collection, most of which are conversion properties. This allows us to grow our upscale portfolio rapidly, both in terms of units and rooms. From signing, the average Ascend Hotel opens its doors in just about 100 days The Ascend Hotel Collection is the industry’s first soft brand from a major hotel company and remains the largest, with more properties than the next two competitors combined. Ascend has strengthened its presence in popular, high-barrier-to-entry markets. Year-to-date, we’ve awarded 15 new contracts to bring even more upscale hotels to the collection. In total, the Ascend brand now has 217 properties open worldwide, with nearly 60 hotels in the pipeline. Our most recent additions include the brand’s first two all-inclusive properties located in the Dominican Republic. These resorts by Hodelpa further the Ascend Collection’s presence in high-demand leisure destinations. Both resorts are convenient to local airports and feature top-notch amenities, including private beaches and on-site dining. Another notable addition to the Ascend collection is the Elon Hotel and Spa, a Bluegreen Resorts in San Antonio, Texas. The 165-room hotel is located in a serene drive-to resort location and offers upscale amenities, including a spa and a 12,000-square foot fitness center. In furtherance of our long-standing strategic alliance, the Ascend Hotel Collection has now welcomed 37 Bluegreen Resorts properties into its portfolio of independent hotels and resorts. Moving now to our mid-scale brands. Our long-term strategy of investing in our brands is clearly seen in our flagship upper mid-scale brand. Comfort is undergoing a multiyear $2.5 billion transformation to renovate common spaces and update guest rooms, which we call Move to Modern. As the capstone of this transformation effort, we announced a new Comfort brand image in May. A hotel is only eligible to display the new logo on its building and across digital channels after it complete this move to modern renovations. The new logo on the outside of these properties signals to guests the changes on the inside. Owner reaction to the new logo has been resoundingly positive. To date, more than 450 Comfort properties, more than 1/4 of the domestic brand portfolio are in the process of obtaining the new signage. This means we’re in the process of certifying that these hotels meet Move to Modern’s elevated standard for design and product. We expect that all Comfort properties across the United States will have completed their renovations by the end of 2019 and have updated their signage by the end of 2020. Another key investment we’ve made in the Comfort transformation is making our revenue management service, Choice RM, a brand standard. We’re happy to report that the rollout of this service across the entire Comfort brand was completed ahead of schedule. Across all Choice brands, over 1,700 hotels have implemented Choice RM. Hotels are expected to see RevPAR lift after six months of actively using this service. We believe our investment in Comfort fortifies the long-term health of the brand. In the second quarter, 15 new Comfort hotels opened their doors in thriving U.S. markets, a rate of more than one per week. The domestic pipeline is nearly 300 properties, 80% of which are new construction hotels. We expect to see our investments in the Comfort brand to pay off in accelerated RevPAR growth and openings in 2019 and beyond. Finally, a few words about our extended stay portfolio. The WoodSpring Suites economy extended stay brand continues to drive growth for Choice. Through June 30, we awarded 44 new WoodSpring franchise agreements. For 2018, we are on pace to significantly exceed the brand’s record for new franchise agreements awarded in a single year. Our expectation that existing Choice franchisees would be attracted to this new brand is being realized, and we are seeing significant interest from new institutional capital to develop multiple hotels. Also fueling our growth in the extended stay segment is our mid-scale MainStay Suites brand. New franchise agreements for MainStay increased 27% through June 30 year-over-year. In addition to executing on the right strategy, we’re also benefiting from positive macroeconomic trends. In this period of continuing and strengthening economic growth, we see room yet to run because unemployment remained low at 3.9% in July, consumer spending is up, consumer confidence remains high, and interest rates are holding. Additionally, tax reform is creating the expectation for a favorable business climate for the foreseeable future. This is particularly evident for the hotel sector. Furthermore, we believe the promise of tax reform has yet to be fully realized across the industry. As that occurs, we expect an ongoing positive impact on leisure travel in 2019 and beyond. In closing, investing in our brands is paying off. This is demonstrated by our strong key financial results, both top line and bottom line; our robust development results across all of our segments, which are on track to surpass 2017’s full year performance, our best development year since 2007; and our powerful franchisee base. We are pleased with our performance, and look forward to a successful second half of the year. I’d now like to turn it over to our CFO, Dom Dragisich, who will share more specifics on our financial results.