Dan Rosensweig
Analyst · your question.
Yes, it's well what you'll be able to see sort of now, I think we said on the last call that the last week in April, you would, if you wanted to look closely start to see if you were in one of our cells start to see Chegg tutors being tested, so that took a lot of technology, it takes and so there is two sides, there's still sets three sides, there's two sets for tutor themselves, which allow them to tutor more than one student, there's the matching to make sure that they are not distracted by students in different subjects that you really want to get the matching down right, then there's the students themselves, which is learning to do Chegg based tutoring rather than oral or video based tutoring and then you want to make sure that it all works, you want to make sure that you know how many students the average tutor can take on, so you don't book them more. And then, you want to figure out the pricing and that's the stage where we're just starting that and that is right on time of what we expected and we're now sort of at the mid-term stage in the final stage, which is when tutors really does boost up, but we are, that we are not uncertain about the impact of what Chegg based expert help will be, we build all this technology to make sure that we're actually teaching and not letting students use it for anything else, students get booted off, students get booted off. So we are building those things, but most importantly what we realize is very, is when students bail, when they bail on a class or when they bail on school is because they're stuck in, they don't have any help and obviously, money is a big part of it, but if they can fight through it. And so when you can imagine being able to at any time at any hour, be able to get that just a little bit of coaching that little bit of understanding that little bit of confidence that you need. We think it's just going to be enormous and whether that is it likely as a standalone, as well as embedded into a future bundle that we do. We just see these kinds of things being absolutely necessary, which is we don't see a world where human health, human professors, human educators, human expert won't be essential, we're just building the technology to be able to do it and you could start to see the testing probably this week on the site and we will test it throughout the year and make sure that we have a right, be prepared for later on this year, in 2020.