Kevin McNamara
Analyst · Bank of America
Thank you, Sherri. Good morning. Welcome to Chemed Corporation's Third Quarter 2019 Conference Call. I'll begin with highlights for the quarter, and David and Nick will follow up with additional operating detail. I'll then open up the call for questions. Consistent with the first half of the year, our third quarter 2019 operating results were very solid and at the higher end of various operational metrics for both VITAS and Roto-Rooter. In the quarter, Chemed generated revenue of $481 million, an increase of 8.2%. Our consolidated net income in the quarter, excluding certain discrete items, was $3.46 per diluted share, an increase of 12.7%. VITAS' admissions have continued to strengthen throughout the year. In the third quarter of 2019, we admitted 17,131 patients in the quarter, which is 4.4% above the prior year and compares favorably to the second quarter 2019 admissions growth of 3.8%. Our Average Daily Census expanded 6.3% in the quarter, and our adjusted EBITDA, excluding Medicare Cap, increased 6.7%. Roto-Rooter continues to show strong growth in our core plumbing and drain cleaning service segments. As discussed on prior earnings calls, our water restoration business has remained strong, but the average growth rate has leveled off as we reached full penetration in the water restoration capabilities in all of our locations. We continued to pursue several Roto-Rooter operational initiatives that in the short term have modestly increased our field operating costs. These expenses are primarily in the areas of increased field labor headcount as well as increased hiring and training costs. However, the most significant impact on our current operating margins is the direct result of our Roto-Rooter acquisitions that initially generate operating margins that are substantially below our Roto-Rooter operating metrics. As most of you are aware, in October 2018, we completed the acquisition of 5 Northern California franchise territories that service a population of approximately 4 million people and generate annual revenue of roughly $22 million. In July 2019, we acquired the franchise territories serving Alameda County and portions of Southwestern San Joaquin County in California. These acquired territories had annual revenue of $11 million and serve a population of approximately 1.7 million people. In September 2019, we completed the acquisition of the franchise territories held by our largest independent franchisee. The franchise territories include the Metro Los Angeles area, which includes Inland Empire, San Fernando Valley, San Gabriel County and Orange County. In addition, we acquired territories in San Diego, California; Dallas and El Paso, Texas; Phoenix, Tucson and Florence, Arizona; Salt Lake City, Ogden, Park City and Provo, Utah; as well as Portland and Salem, Oregon. Collectively, these Roto-Rooter locations serve a population of approximately 32 million people with initial aggregate revenue base of approximately $70 million. These acquisitions are immediately accretive to earnings, however, initially gross margins, EBITDA margins, pricing and mix of service offerings in these acquisitions are significantly below the average of our existing Roto-Rooter portfolio. Depending on the size, scope and existing operation practices of these acquisitions, it typically takes months to over a year of reengineering and infrastructure realignment to get newly acquired territories to perform at the level of our average Roto-Rooter operational benchmarks. I'm exceptionally optimistic that once our restructuring and reengineering of these acquisitions is completed, these territories will have overall operational performance that is equal to or above our current Roto-Rooter portfolio average. With that, I would like to turn this teleconference over to David.