Earnings Labs

Church & Dwight Co., Inc. (CHD)

Q3 2023 Earnings Call· Fri, Nov 3, 2023

$96.65

+1.30%

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Transcript

Operator

Operator

Good morning, ladies and gentlemen, and welcome to Church & Dwight’s Third Quarter 2023 Earnings Conference Call. Before we begin, I have been asked to remind you that on this call, the company’s management may make forward-looking statements regarding, among other things, the company’s financial objectives and forecasts. These statements are subject to risks and uncertainties and other factors that are described in detail in the company’s SEC filings. I would now like to introduce your host for today’s call, Mr. Matt Farrell, President and Chief Executive Officer of Church & Dwight. Please go ahead, sir.

Matt Farrell

Management

Thank you, operator. Good morning, everybody and thanks for joining us today. I’ll begin with a review of Q3 results, and then I’ll turn the call over to Rick Dierker, our CFO. And when Rick is wrapped up, we’ll open the call up for questions. So let's begin. Q3 is the fourth consecutive quarter of solid results beginning with Q4 2022. Reported revenue was up 10.5%, which exceeded our 8% outlook. Organic revenue grew 4.8%, also exceeding our 4% outlook. It's worthy of note that our global consumer business posted 5.8% organic growth, which exceeded our expectations. Going the other way, our SBD business accounted for one point of negative growth. Our gross margin expanded 270 basis points, and marketing as a percentage of sales increased 80 basis points to 11.5% of sales. Adjusted EPS was $0.74, which is $0.8 higher than our $0.66 EPS outlook, and that result was driven by higher than expected sales growth and gross margin expansion. It's important to call out the 2.7% positive volume growth in Q3. It's the first in eight quarters, and our expectation is that positive volume growth will continue in Q4 to finish out the year. We continue to grow in the online class of trade. 17% of our global sales were purchased online in Q3, compared to 16% in the year ago quarter. Just a few comments on the economy. Unemployment remains low in the U.S., and in most of our major international markets. Unemployment is the stat that we closely watch. Regarding the health of the consumer, household balance sheets are more stretched as savings are lower, and credit card debt is higher. Student loan payments are restarting. Mortgages and auto loans are more costly, why? Because of higher interest rates, and higher oil may lead to higher…

Rick Dierker

Management

All right, thank you Matt. And good morning, everybody. We'll start with EPS. Third quarter adjusted EPS was at $0.74 down 2.6% to the prior year. As Matt mentioned the $0.74 was better than our $0.56 outlook primarily due to higher than expected sales growth and gross margin expansion. Net sales were up 10.5% and organic sales were up 4.8%. Over half of our organic growth in the quarter was driven by volume. The total consumer business was up 5.8% organically. Our third quarter gross margin was 44.4%, a 270 basis point increase from year ago primarily due to improved pricing, volume, productivity and the impact of the HERO acquisition net of the impact of higher manufacturing costs. Let me walk you through the Q3 bridge. Gross margin was made up the following. Positive 140 basis points impact from price volume mix. Positive 120 basis points from acquisitions and a positive 160 basis point impact from productivity, partially offset by a drag of 150 basis points due to inflation. Moving to marketing. Marketing was $27 million up year-over-year. Marketing expense as a percentage of sales was 11.5% or 80 basis points higher than Q3 of last year. For SG&A, Q3 adjusted SG&A increased 310 basis points year-to-year, primarily due to higher incentive comp, improved business performance, SG&A related to the HERO acquisition, and investment spending. Other expense, all-in, was $21.8 million, a $2.4 million increase due to higher average interest rates. For the full year, we now expect other expense of approximately $95 million. For income tax, our effective rate for the quarter was 24.1%, compared to 20.2% in 2022, an increase of 390 basis points as the prior year rate included the benefit of a non-recurring state tax reduction. We continue to expect the full year rate to be…

Operator

Operator

[Operator Instructions] Your first question comes from Rupesh Parikh from Oppenheimer.

Rupesh Parikh

Analyst

Good morning and thanks for taking my question. So just starting with the specialty product segment, how do you think about the business in the coming quarters? So this quarter obviously a larger decline. Just wanted to get a sense of we should see weakness for a few more quarters until you lock the issue that you cited.

Matt Farrell

Management

Yes. It's going to be a, Rupesh, it's going to be a drag again in Q4. So when Rick calls a 4% number for organic for Q4 that's a net of SBD which kind of reduces the contribution from the consumer business. But so yes at least one more quarter where we're going to be down maybe in Q1 as well.

Rick Dierker

Management

Yes, I think the nuance, Rupesh, also is when you look at like a 4% growth rate in Q4. When we talk about investing many times we talk about SG&A or marketing, sometimes we're doing really well. We also look at customer profitability. We take -- we get ahead of it and call unprofitable or low profit promotions in some of our businesses like laundry.

Rupesh Parikh

Analyst

Great. That's a good segue to our next question. So organic sales growth was maintained for the full year. So it sounds like those lower margin laundry promotions is what may have limited that organic sales growth increase for the full year. Is that correct or is there anything else weighing on? A lot of organic --

Matt Farrell

Management

No, that's true. Last year in the fourth quarter we had a looking back now, we had a lot of promotions that we thought were not profitable. So we called them. So they're not going to be in place for this fourth quarter, which obviously results in a lower volume.

Rupesh Parikh

Analyst

Great. Maybe just a follow-up. Just relate to that. Is there a way to quantify the impact of the lack of running those promotions?

Matt Farrell

Management

The user to do that when the quarter is over than do right now. Now it's more conjecture, but it is a direct.

Operator

Operator

The next question comes from Bill Chappell from Truist Securities.

Bill Chappell

Analyst

Thanks. Good morning. Can you talk a little bit about kind of where we are for both HERO and THERABREATH in terms of as we're moving into next year trying to understand the distribution? Is it where you expect to be or we have tougher comps for both of those businesses in terms of growth in year two?

Matt Farrell

Management

Remember, in year one, we'll say it's 2023, when we were gaining distribution was throughout the year. So we'll have full year benefit. All the distribution gains in 2024 versus ‘23. So that's a positive. So naturally, the comps are more difficult once you've got it in place. But the demand for the product is surprising us. In fact, the demand has been exceptional wherever we've launched it. The second thing is we'll be launching HERO in dozens of countries next year through our global markets group. And that will happen throughout the year so that's not a Jan one thing, but see a lot of opportunity there as well. Now THERABREATH, THERABREATH was acquired in December of 2021. And they have far more distribution already than HERO did when we acquired THERABREATH. We did expand that in 2022, but I'd say 2023 versus 2022 is less benefit from distribution gains in comparison to HERO. What's happening is because the demand for THERABREATH and the consumers voting in favor of THERABREATH, what's happening is retailers are willing to give us more shelf space. And we fully expect to get more shelf space when the resets happen in 2024.

Rick Dierker

Management

Yes, Bill, that's the big difference for 2024. In 2023, we got TDPs. We got new retailers, new stores. Now it's all about shelf space and expanding that footprint. And that's what's happening.

Bill Chappell

Analyst

Got it. And then, second, just kind of trying to understand the spend or the accelerated spin in 4Q to kind of keep your EPS guidance in check. Is that more SG&A because it does sound like you'll have some year-to-year benefit on gross margin by just pulling back on some of the promotions. Or is there a, will it be SG&A and gross profit in terms of kind of how you're trying to reinvest in business to keep things going in ‘24?

Rick Dierker

Management

Yes, Bill, it's mostly SG&A. It's, some of it’s higher incentive comp, but many of it is the investments we've talked about these last few quarters and just more of that. I think HERO is a good example. As we fast forward product registrations, we're going to be in 40, 50 new countries pretty rapidly because we're able to do that. So we think all these investments are great and they're going to help us in 2024 and beyond.

Operator

Operator

The next question comes from Chris Carey at Wells Fargo Securities.

Chris Carey

Analyst

Hey guys, one quick follow up on laundry and then broader question. The promotions that you're talking about, have that been occurring over the course of the year or was that something new that you did because you're responding to the environment or you saw an opportunity because you're tracking ahead? I'm trying to understand if we're slopping something or this is a new decision. Apologies, you should understand but --.

Matt Farrell

Management

These are promotions that happened in Q4 ‘22 that didn't happen in Q3 or Q2 ‘22. So there was isolated to Q4 last year and the decision to pull back on those is because we can. And besides like I said earlier, there weren't the best payback. So we said it's a good time not to repeat them.

Chris Carey

Analyst

Okay, that makes sense. I know we'll get guidance on 2024, next quarter, but you have given kind of high level thoughts. As they think about this, volumes positive, you still have gross margin, momentum behind productivity, inflation is easing. I think you've kind of taken a view on that and you've rebased investment spending this year. Is there anything that we should be just thinking about, perhaps less obvious, going into next year, and just maybe any kind of like high level thoughts about how you feel about the business and your momentum going to 2024? Thanks.

Matt Farrell

Management

Well, Chris, we feel great about the business. You see the kind of numbers we just posted in Q3 and the gigantic number, 5.8% organic growth for the consumer business. And then when thinking about Q4, we got another 4% organic growth and that's got a drag from SBD as well. And we expect a second consecutive quarter of volume growth. So we hope to start stringing these together. We're going to have volume growth a quarter, each quarter for the next four or five quarters. Gross margin, you're right. As Rick said, if we hit the number that's in the box right now, we'll be 150 basis points short of our high watermark for gross margin, which was 45.5 back in 2019. So we would expect to get more of that back next year. Not all of it, of course, but we expect gross margin expansion. And one of the good things about this year is we came all the way back with marketing as percentage of sales. Last year at 10%, we started the year seeing, hey, let's try to get to 10.5% and then we're all the way to 11%. So that's behind us now. So then I say, the other thing I said was we have one of our best new product pipelines coming in 2024 and it's pretty broad based. So now we got this, a lot of things we feel really great about. And so we're very confident in the strength of the business.

Operator

Operator

The next question comes from Steve Powers from Deutsche Bank

Steve Powers

Analyst

Great. Good morning. Thank you. A question first is on the fourth quarter guidance. There are two questions actually. The first one, maybe my numbers are off, but it feels like you kind of need to do $0.64 or even $0.65 in the fourth quarter to get to $3.15 based on what you've done the first nine months. Just want to see if I'm missing something in that math. And then as we're talking about that just the gross margin, because it implies about a couple hundred basis points of gross margin expansion. I don't know. Which you're able to kind of preview how you think the bridge between price volume and productivity and inflation will kind of battle out in that [inaudible].

Matt Farrell

Management

Yes, no problem on the first one, Steve, but if you could repeat the second one, it would be helpful, you are breaking up.

Steve Powers

Analyst

Sorry, I think it's about 200 basis points of gross margin expansion implied in the fourth quarter. Just how you think that's going to kind of shake out between the benefits of price and volume versus and productivity offset by the by the lingering inflation.

Matt Farrell

Management

Yes, got it. Okay. Well, the first one is on EPS. We've, if you take a big step back, we've looked at we typically repurchase shares on annual basis to offset share creep. We didn't do that this year. We may get ahead of that in 2023 for 2024. So that in rounding will probably get you most of the way to the difference on your EPS for Q4. The second thing on your gross margin bridge questions, I would say, of course, the price component of -- the price volume mix component, the gross margin bridge comes down a little bit more in Q4. The price piece, but the volume and mix piece are going to go up because we used to have acquisition by itself, which was HERO and that gets blended into kind of the mix of the portfolio. So I would probably say in Q4, a big tailwind from price volume mix, a little bit lower productivity just because it's timing and those projects are choppy. And then, of course, we go backwards a little bit on manufacturing costs and inflation year-over-year. So those are kind of the three pieces to the main three pieces for the gross margin bridge.

Steve Powers

Analyst

Okay, that's perfect. And if I could just, I guess this is more, this is nine ‘24 question, one of sort philosophical question. So, if we go back to 2021 and coming into ‘22, the original expectation was that everything was on the table. It didn't play out that way, obviously, but if you think about that, if we had grown evergreen in ‘22 and ‘23, we'd be looking at $3.50 there about of earnings in ‘23, not 3.15. So I guess the question is as we look forward is, are you guys approaching the future trying to claw back that $0.35 over time or have we sort of written off ‘22 and we're kind of philosophically running evergreen from here.

Matt Farrell

Management

Well, Steve, I mean, everybody, any public company that is with a question like that is going to say, hey, 2022 was and it was the last year of a three year COVID event. In 2023, there were three things that hit us. It was a WATERPIK and vitamins post COVID and then Flawless. And so the business and gets to re-baseline. WATERPIK, vitamins and Flawless in 2023 and then we kind of grow from there. So I think that's the simplest way to think about it. The three isolated incidents that affected us in 2022. We've got our eyes open about that. Those businesses, vitamin is certainly stabilized. Pardon me, WATERPIK is stabilized, vitamins is still declining, but we have a path back to stabilize that business next year.

Operator

Operator

The next question comes from Dara Mohsenian from Morgan Stanley.

Dara Mohsenian

Analyst

Hi, guys. So can you give us a little bit more of an update on the vital VITAFUSION business? You obviously mentioned the weak retail sales. We can see in the scanner data with the distribution losses. Do you have visibility that can snap back going forward in 2024 that you can in fact regain shelf space based on your plans and perhaps that business can return to growth at some point. And maybe just in general, help us understand your plans on that business for 2024.

Matt Farrell

Management

Yes, well, it's kind of a simple problem. We weren't able to supply in 2022. So we got punished by retailers in 2023 losing shelf space, little interest in making new product launches et cetera. And so consequently, you lose shelf space, you're going to lose consumers. And so now the whole game is this win in the resets in 2024, which now is, do we have a lot of visibility to that? We have some right now. We'll have more. And we thought they're everybody in January, but the fight is really to win back more shelf space in 2024. That's some good news with respect to vitamins. We are the number one gummy vitamin on Amazon. And we have been doing extremely well there this past year. So that's going to be a bigger focus for us going forward as well. But we do think it's just execution and blocking and tackling, Steve, to get that business on firm footing.

Rick Dierker

Management

And meanwhile, we're investing in a big way on marketing to drive awareness, new packaging to pop at shelf. And displays, all those tactical things that you can do as the momentum will build back.

Dara Mohsenian

Analyst

Okay, great. And then you touched on that you think you're well positioned for consumer trade down. Are you actually seeing that? And then maybe also, can you just give us a sense of the promotional environment you're seeing? Obviously, you touched on the laundry issue specifically, but just in general, the promotional environment.

Matt Farrell

Management

Yes, look, the trade down, as I mentioned in my opening remarks in the litter class of trade, or litter category, we have a black box and an orange box and a black box is premium. The orange box is value. And so consumers are staying within the franchise trading down from black box to orange box. And it shows in our shares. So our shares are almost like 25% in litter. Your other question was more broadly with respect. Let me comment on laundry as well. I mean, laundry has, we've been doing trade down since beginning, I guess the middle of 2022, quarter after quarter. And this past quarter, liquid laundry grew with the category, but extra you see has started to grow. And that again is a sign of the times. It's a deep value laundry detergent. So once again, I think our portfolio was well positioned for a difficult economic environment. Of course, as long as unemployment stays low, people have jobs. We think that it's going to, people are going to be discerning when they go shopping, but they have money in their pockets to shop. So I think the best value is going to win. When it comes to the promotional environment, liquid laundry, just to give you some numbers, round numbers, if you look at liquid laundry sold on deal in Q1, it was around 32%. And Q2 is like 33.5% and Q3 was 35%. So liquid laundry has been creeping up during 2023. So it's around where you expect it to be pre-COVID. So it's kind of all the way back. Same is true for unit dose. You look at unit dose sequentially Q2, Q3, 31% sold on a deal on Q2, 36% in Q3. Now litter is a different story. I think it's largely because of the difficulties that one of the competitors has had and has consequently pulled back on promotion. So the trend for litter Q1, Q2, Q3 is like a 15% in Q1, 14 .5% in Q2 and like 14.2% in Q3. So that kind of gives you a sense for the trend. I'd say in vitamins, it sequentially is up 200 basis points from Q2 to Q3. There are some competitors that are spending 55% sold on deal. It can't make a lot of money that way, but it definitely does grab volume. But I think those four categories, liquid laundry. unit dose, litter, vitamins give you a sense for what's going on in the promotional environment, Steve.

Operator

Operator

The next question comes from Lauren Lieberman from Barclays.

Lauren Lieberman

Analyst

Great. Thanks. Good morning. I have a question about HERO. Hey, so in the past, I think you've talked about being focused on sort of acne related categories with HERO. But we've seen some press talks about you expanding into retinol and eye cream and balms and stuff. So just curious kind of where you stand on beauty overall. And just perspective there and start there.

Matt Farrell

Management

Well, look, our number one objective is to win in acne and there's some acne patches and also related products to acne. And that's pretty broad. This is a really, really big category. And the opportunity for us to plan on launching in dozens of countries in 2024 with HERO. So we think this is just so much runway. And there still needs to be greater awareness of the patch form, which is another reason why we want to make sure we don't get too much of our focus outside the patch category. Now, HERO is a fabulous brand. It resonates with consumers of all ages. We definitely do have the right and the permission to go to categories that are adjacent to acne. And yes, that could be in our future. But in the near term, the focus is on patches.

Lauren Lieberman

Analyst

Okay. Great. And then just sticking with HERO and maybe my math is wrong, but just with it moving into organic, I guess in mid-October, it looks like it should add two to three points to organic sales growth in the fourth quarter. So I just wanted to make sure that was sort of roughly the right order of magnitude for thinking about this, and then just ask about sort of what that implies for everything else kind of decelerating sequentially. Frankly, is it conservatism or is there something you're seeing that would support that modeling that deceleration? Thanks.

Rick Dierker

Management

Hey, Lauren. It’s Rick, I would say our math does not lead to two to three points of organic contribution from HERO. Remember, there was sell-in to new retail distribution in Q4 last year for HERO. So from a comp perspective, it just doesn't that much that you're calculating. I think overall, we think consumption is still really strong in Q4. And October was off to a great start. I think Matt mentioned it was one of our highest shipment months ever in the history of the company. So we feel really good about our momentum right now. And we've made some choices to discontinue some promotions and I think that's what kind of the nuance is for folks that they weren't expecting.

Matt Farrell

Management

Yes, and Lauren, it all depends on your perspective. Look, people, it depends on the narrative. Do you want to look at sequential Q3 to Q4? Do you want to look at just year-over-year and look at comps and say, what was in last year versus this year? But we have total confidence in where we sit right now with respect to the demand for the products as evidenced by such a strong October. So yes, we think we've got a good number for Q4. And yes, sometimes people accuse us of being conservative. But one thing is for sure about Church & Dwight is we take the long view. We don't have short-term thinking. And I think that anybody listening to the call and certainly our long-term shareholders understand that we're always palms up and try to make sure people, create understanding for not just you the analysts, but for our shareholders. And we're really confident not only Q4, but in our future.

Operator

Operator

The next question comes from Anna Lizzul from Bank of America.

Anna Lizzul

Analyst

Hi, good morning and thanks so much for the question. I wanted to ask on the higher marketing and investment spend; I think some of us were expecting you could potentially see a benefit in market share in certain categories like litter from a competitor's disruption. And maybe that would provide some leverage on the investment side. So I was wondering if you could talk more about where you are investing in terms of marketing spend. and where you think you need the most support among your categories. Thanks.

Matt Farrell

Management

Yes, you may be referring to litter. We threw some help from litter sales wise in Q3 and some of that will continue in Q4, but there's lots of opportunities to invest when it comes to marketing. There's not just the advertising. Remember, we had some new products we just launched like the laundry sheets, but sampling is another avenue for us. We've had remarkable conversion rates on sampling of, say, THERABREATH. We think also it can be true for laundry sheets. There's non-working media as well that we can get after in Q4 to prepare for 2024. Over in R&D, there's clinical trials that we can start earlier than expected for one product in particular that we're looking at. It's just a whole list of things that we can go after. Generally, we're always going to be supporting the businesses that need the help, so that would be vitamins, for example. But then you want to feed the strong as well. And we've got a lot of businesses that are on fire right now. So we'll just pour it on in Q4.

Operator

Operator

The next question comes from Andrea Teixeira from JPMorgan

Andrea Teixeira

Analyst

Thank you. Good morning, everyone. So I wanted to go back to the 4% organic guide for, the fourth quarter, I take another swing on that one. You said the 50-50 volume, Rick, would be even higher now in the fourth quarter. So it does imply a really much bigger step down in pricing. And I understand that with the discontinuing of some of the non-profitable promo that you had, that would imply that obviously you had pricing realization higher. So I was trying to see what is implied in your guide. And then related to that also in terms of pricing. And then related to that also, how long do you think it's going to take? Because it seems as if you're starting to lap those promos and reducing those promos at the trade, how long do you think this is going to linger for another three quarters into 2024?

Rick Dierker

Management

Okay. Hey, Andrea. So I guess first of all, in my prepared comments I said we thought Q4 would be 1% or better on volume. So not half. And in Q3 it was better than half. But in Q4 we think it's 1% or better. And part of that is because of some of the promotional pullback and discontinuing of promotions like I talked about. We don't think that's continues at all into 2024. Those are some discrete promotions we chose to not repeat in Q4. That's the simple story.

Andrea Teixeira

Analyst

And then any other, one of the things if we step back then strategically, if you have always told us, right, you have 40% of your portfolio in value, which implies obviously the other 60%, somewhere between mid-year to above. And of course the consumer is moving down. Is that like what we've been seeing now is that probably now we're starting to feel it, right? It's like it's a race to the bottom in the sense that we'd rather not to have consumers trade down in general to you as well, because it's like at the end of the day, you want to create growth and you want to work with your retailers to create growth in the category for innovation. So I was wondering if you can kind of like go back to both laundry and litter because you have on those categories you go across and it's great, but in some ways, you also want to stop that movement in the sense that otherwise it's going to lower the total value of the category. So can you comment a little bit more on those two specifics as well as the other one which is the vitamin situation that I thought that at this point you would have lapped a lot of that impact and that retailers would give you back some shelf resets. And if you can comment on that for shelf resets into spring for vitamins next year.

Rick Dierker

Management

Okay, so I would take that in two parts and I'll start with the second one. On vitamins, we kind of just talked about that recently over the last quarter or two. It's going to take a full 12 months to get back into the shelf position that we want to and all those tactics we talked through is what's going to enable us to do it. So I know it feels like it's been a long time but we've only been talking about that relatively for a short period of time. Your second question on trade down, I think Matt and I have been really clear over a long period of time the company does really well, our brand portfolio does really well in good times and in bad times and the value brands of course do better but even what you would call our mid-tier premium, it depends what category you're in. Most of our premium brands like THERABREATH or HERO are doing astonishingly, just fantastic. Yes, we do have some rise of private label in a couple categories but in general consumption is strong for the quarter end for October.

Matt Farrell

Management

And Andrea, we feel great about having this sort of portfolio that gives consumers a choice and can trade down. The thing you've got to keep in mind too is if you look back at ARM & HAMMER Liquid Laundry, it has grown share just about every year that I've been here. Year after year in good times and bad times. So it's not simply, yes, it gets accelerated when you have an economic downturn but what happens is people trade down, they discover the brand and they stick with it. That's true for ARM & HAMMER Laundry now. If you go over to Litter, trade down between black box and orange box is great keeping consumer in the category and certainly when the economy recovers people trade back up to the black box.

Rick Dierker

Management

And just one comment for everybody as we move forward because we're starting to get a little tight on time. Let's just try to keep it to one question and maybe one follow-up question.

Operator

Operator

The next question comes from Olivia Tong from Raymond James.

Olivia Tong

Analyst

Great. Thank you. First on marketing, can you just talk about what is incremental in Q4 versus your prior expectations, what's driving the 14% particularly if there's a big change in certain categories and then your flexibility around that? Because if I remember correctly, Q3 and Q4.

Rick Dierker

Management

We always thought it was we weighted more towards Q4. We did have some marketing shift out of Q3 and Q4 largely because of MPD support. Like even our laundry sheets, we sold out so fast that we wanted to make sure that the marketing was turned on and we had the supply. So we shifted some of that into Q4.

Olivia Tong

Analyst

Got it. And then just laundry. Can you talk about the shape of your laundry portfolio because your first market with the sheets, which is obviously a premium price product. But then we're cutting back on some promo, but also sounds like you're benefiting from trade down. So how are you thinking about the positioning of your laundry portfolio premium versus mid-year versus sort of the opening price point with XTRA? How do you think about that longer term and then also just in the midterm as you embark on this next new category?

Matt Farrell

Management

Well, if you look at the value detergent, there's this value and there's extreme value. So you're right. XTRA is the extreme value. And ARM & HAMMER is the high end of value, maybe even the low end of mid-tier. And that has been a strategy for a long time. Pods is an area where we're underrepresented and we only have a 4% share of pods. When in fact, in liquid laundry, we have a 15% share. Now, pod is unit dose, but since so is sheets. And sheets have an advantage in that it's more sustainable, no more plastic jugs. So we do think that that's going to help us gain even greater share in unit dose. Yes, I could cannibalize some ARM & HAMMER pods, but we do think it's going to be attractive to anybody who's using pods today because we don't have the plastic pouches. This comes in a carton and people who don't want to be carrying the big jugs anymore will migrate to sheets as well. So we think there's a lot of positives by adding sheets to the portfolio.

Operator

Operator

The next question comes from Peter Grom at UBS.

Peter Grom

Analyst

Thanks operator and good morning, everyone. So I wanted to ask specifically about gross margins. You made a lot of progress this year and, Matt, you kind of mentioned that you saw this opportunity to kind of get back to this 45.5% target, but you also said, I think, in your response to Chris' question that you wouldn't get it all back next year. So can you maybe help us unpack the reasons why that might be the issues given the momentum you're angling the year with. And then just maybe building on that, Rick, last year, you kind of mentioned that you were less hedge heading into the year than previously. Can you maybe just give it a comment or so on your outlook for inflation and whether or not you're kind of deploying a similar hedging strategy looking ahead. Thanks.

Matt Farrell

Management

Yes, I know this is a lot to do with our forward looking guidance for 2024. So I would just tell you, we'll get into all those details in January, February. We do think we have now gross margin expansion. We think there's tailwinds on gross margin because for the first time in a long time, productivity can outpace inflation. Inflation, we think still higher than normal next year, but not anywhere near what it's been like these past few years. So that's kind of what I would tell you in a heartbeat. The other nuances really, when we look ahead, our pre-COVID margin should be higher because we have some better, faster growing personal care products like HERO and THERABREATH. So we fully recognize that as well, but it's going to be, like I said, the Deutsche Bank Conference and Barclays Conference as well. It's going to be two to three years to get to get there. And so we're going to take a good step each and every year.

Operator

Operator

Next question comes from Nik Modi from RBC Capital Markets.

Nik Modi

Analyst

Thanks. Good morning, everyone. Guys, can you just talk about what you're seeing in the M&A environment as kind of the situation continues to evolve? Are you seeing any potential assets out there, brands that might look interesting? And then I have just the follow up question on the promotional situation.

Matt Farrell

Management

Okay. Yes, Nik, we're always on the hunt. And we, if you look at the HERO was acquired last October ‘22. And we've looked at three other potential acquisitions since then, all of which we passed on. But we're always on a hot, we've got quite a strong balance sheet right now, a lot of cash building up, so we've got a bit of a war chest. I would say that the interest rates will obviously affect the bidding process in any one of these acquisitions or auction processes. And obviously we're affected by that as well. But you do want to buy brands that long term are going to be able to grow and interest rates, yes, they may be high for a few years, but they do moderate from, it seems. So you've got to take a long view when you're looking at assets. But there's always something to buy and we've been pretty active at looking at what's available. You had a second question, Nik, on promo?

Nik Modi

Analyst

Yes, I mean, usually when you see these kinds of unprofitable promos get called, it's usually part of a revenue growth management initiative a more focused revenue growth management initiative. Over the years, I haven't heard you guys talk too much about revenue growth management. So I'm just curious, is there just a more concerted effort to really focus in that area? And that's what's really what's driving some of these choices at the fourth quarter. And any perspective around that would be helpful.

Matt Farrell

Management

Yes, no, that's a timely question, Nik. So our international business was really first out of the gate on revenue growth management. And so we have six subsidiaries. And we have all those six subsidiaries have all been linked up regularly discuss the tactics in improving revenue. And it's all the levers between gross and net. And more recently, our US business reorganized so that we can adopt more of those practices that our international business has honed, but also link the US into those six international subsidiaries. So yes, the whole concept of revenue growth management is taking hold in the company and that contributes to making decisions about unprofitable promotions.

Operator

Operator

The next question comes from Jason English from Goldman Sachs.

Jason English

Analyst

Hey, folks. Thanks for stopping me in. So a couple quick questions in response to Mr. Lauren’s question. I was surprised to hear you say that you expect inflation next year to be above average. So I guess two questions related to that. First, what's driving it? And second, in context of that, what sort of price of environment do you expect next year? Would you expect to see positive price growth in your key categories and from you in the domestic market?

Rick Dierker

Management

Yes, thanks, Jason. It’s Rick, I would say, So Lauren got me to comment on 2024 a little bit more than we normally would. But what's normal for us in COGS inflation is around 2% of COGS inflation. That's been true for many years, 2013 through 2019. And then it went to 8% during those COVID years, ‘20 to 2022. And then in 2023, it was 4%. My belief is it will be lower than what it is this year, for sure. But a little bit higher than what we've had in the past. And what's driving that is some of the oil-based and resin-based commodities. And that's probably the extent I'll go into right now. The good news is that our productivity, it's not going to be as apparent because productivity for the first time in a long time can actually offset some of these headwinds. And that wasn't the case during the last few years with COVID. In that type of environment, I don't think that pricing will play a major role when manufacturers can cover a lot of their cost headwinds. And in other categories, in other companies, there's other commodities that are going the other way. And so that's why there's deflation in some commodity categories. So that's kind of the short answer from our perspective. We have one price increase that we just rolled out. You heard us talk last quarter about soda ash and baking soda and those cost inputs being up 40% to 50%. We did roll out a price increase on baking soda in October, and that's going to be out in retail. And we don't have further plans to tick price really.

Jason English

Analyst

Okay, that's helpful. And speaking of commodities, I'm on the website for this MEGALAC product. It's like a pretty commoditized product. And it sounds like you have a new competitive threat coming in, undercutting you. So first talk about it. So I'm assuming it's new. I'm assuming it's still early inning. So can you give us some context to assess the risk? Obviously, if everything else was up to and this drill would bounce back kind of it is big, how big is it? Like how big was it before this? How big is it this quarter? And how do you plan to deal with that headwind going forward?

Matt Farrell

Management

Yes, so MEGALAC has faced low-priced imports for years, even pre-COVID. We were a little protected from that because of how difficult it was to get shipping containers. And so the US market was a little bit more protected, and so MEGALAC did really well during those few years. So once shipping constraints were lifted, competitors came back in, low-priced competitors were there, and we've lost share. This is a very low-profit business, this one product line. And so we are looking hard at how to restructure that business. And so not a lot to talk about today, but I would just tell you, yes, revenue is down, it was volatile, but the impact on profits is minimal.

Operator

Operator

The next question comes from Jon Anderson from William Blair.

Jon Anderson

Analyst

Hey, good morning, everyone, thanks for the question. Just one, if it's a shot, it may be too early for you to comment in detail, but you mentioned a couple of times that you have one of the better or best [inaudible]

Matt Farrell

Management

Hey John, if you can hear us, you broke up. We'll give another second.

Jon Anderson

Analyst

Given kind of the current macro, is the innovation for ‘24 likely to be tilted more towards value than premium? And if you can just kind of characterize it a little bit, given Matt's comments that it's one of the best or better new product lineups that you've had. Thanks.

Matt Farrell

Management

Yes, well, look, I'm, it's a logical question, but it is our first week in November and we're going to unveil all those new products in the January, first week of February when we give our outlook for next year. So it's best to just stay tuned on that one, Jon.

Jon Anderson

Analyst

Great. Thanks. Can I squeeze one more in?

Matt Farrell

Management

Yes, sure. So we didn't really you whiffed on the first one, so yes. Go with the second one.

Jon Anderson

Analyst

Yes, we'll try again. Just WATERPIK. Could you give us a little bit more detail around where that business is versus your plan year-to-date and really more importantly, what your expectations are going forward as you look to 2024? Thanks.

Matt Farrell

Management

Well, look, this was a reset year for WATERPIK. The whole idea was to get close to plan, try to have a level year when it comes to sales. The business has been struggling because during COVID people pretty flush, people staying home, a lot of water flossers got sold in 2021 and even some in ‘22. So that's where the struggle is in ‘23. And then there's always knockoffs that we have to deal with that we see more and more of those as well as some private label, which is -- which we, is not a new thing, but it's been more significant in 2023. But that business has been around for decades. It's it is the Cadillac when it comes to flossers. And we have innovation coming as well for WATERPIK, which we'll talk about at the end of January, first week of February, but innovation and the maintaining the brand equity that the WATERPIK is the premier water flosser is our strategy going forward.

Operator

Operator

The next question comes from Javier Escalante from Evercore ISI.

Javier Escalante

Analyst

Good morning, everyone. My question has to do with volumes. If you can comment what was in the comp versus your growth of around 3%, is there something that is going on anniversary in Q4? And also, if you can give us a sense of underlying category growth in terms of volumes and an old channel basis. And how do you stand this [inaudible]? Thank you.

Rick Dierker

Management

Yes, the first one is similar to what I said with Lauren, there's two things that are kind of impacting the comp in Q4. One is even for HERO is we did have some big. So that was a higher comp. The second thing was the laundry promotions. We had some discreet laundry promotions and revenue growth management activities that kind of Matt alluded to is what got pared down in Q4 this year. So those are the two things.

Matt Farrell

Management

Yes. And as far as, I can't really help you with the volumes for our 17 categories. But what I can tell you is that if you look at October and that we had consumption growth in 12 of our 17 categories, so that continues to sustain what we saw in Q3. And remember Q3 was half of our growth was driven by volume. We see that to be 1% or better in Q4. But the good news is that the 12 of our 17 categories, we're seeing growth in October. So it's the beat goes on.

Javier Escalante

Analyst

But you don't have a sense of whether given the amount of pricing there has been a pullback in actual usage or purchase frequency.

Matt Farrell

Management

No, when you have volume growth, that would suggest that you are seeing consumers migrate to your product year-over-year. We have higher, it should be more cases and more units. And like I said, we expect that to continue in Q4.

Operator

Operator

The last question comes from Filippo Falorni from Citi.

Filippo Falorni

Analyst

Hey, good morning, everyone. I’ll keep it quick. Thanks. So just a quick question on the marketing expense as percent of sales. You clearly returned to 11%. Should we consider as a new normal for you guys or in the past you've also done closer to 12%. So just wondering if it's a new normal level of investment. Thank you.

Matt Farrell

Management

We've said that 11% is where we wanted to get back to and we thought it was going to be a stair step that would go from 10% in ‘22 to 10.5% in ‘23 and then 11% in ‘24 and we're already now at 11% and we think that's a good level of spend to sustain and grow our brands.

Operator

Operator

Thank you, there are no further questions. I will turn the call back over to Mr. Farrell for closing comments.

Matt Farrell

Management

Okay, hurray. Hey, thanks for joining us today. We had a great Q3, a lot of momentum going into Q4 and in 2024. And really looking forward to talking to you guys at the end of January or early February with our outlook for ‘24. So thanks for joining us today.

Operator

Operator

Ladies and gentlemen, this concludes your conference call for today. We thank you for participating. And we ask that you please disconnect your lines.