Thomas Richards
Analyst · Goldman Sachs
Thanks, Sari. We started the year off strong with sales increases well above forecast for the U.S. IT market, and excellent profitability. Net sales were $2.65 billion, up 10%; adjusted EBITDA increased 8.5%; and non-GAAP earnings per share increased 43.7%. This quarter's results reflect 3 key drivers: our balanced portfolio of channels, our flexible business model, and focus on productivity and cost control.
The first driver of our results, our balanced portfolio of sales channels, contributed to a 7.2% increase in Corporate and a 14.5% increase in Public. Corporate performance was led by continued momentum in our largest customer channel, medium and large business, which increased 8%. Our small business channel, which is largely focused on customers with 20 to 100 employees, delivered its third consecutive quarter of improvement, up 3.3%. We are cautiously optimistic that we will see continued improvement in small business results as confidence in the economy builds.
Public results were powered by our Education channel, which delivered robust growth, up 38.5% for the quarter. K-12 performance accelerated off of last year's rapid growth, driven by continued success delivering digital curriculum and common core testing solutions. Higher Ed delivered strong results, up high-single digits. State and Local continued its success delivering Public safety solutions offsetting lower sales in our Federal channel, and overall Government performance was up 0.7%. While Federal budgets were approved last year, the allocations process continued into the quarter. We are encouraged by increased activity as funds are released, and procurement offices are processing orders especially in the civilian side of our business.
The environment in Healthcare continued to improve in the quarter, and our sales were up 8.8% driven by both client refresh and infrastructure. While it's too early to call a full recovery, we remain confident that Healthcare will be an important contributor to growth in 2014. Our other results, Canada and ATS, combined to deliver 9.8% growth.
Canadian operations continued their momentum and grew nearly twice as fast in local currency. Just last month, we were ranked #1 on the 2013 Top 100 Solution Providers list from Computer Dealer News, one of Canada's leading news sources for IT service providers, a short 7 years after we entered the market. At that time we were ranked #29. And this -- where just 1 month of sales in Canada surpassed total 2007 annual sales. We believe we still have plenty of headroom in Canada with an estimated 4% market share.
The second driver of our results was our agile business model. The business model underpinned by our market segmentation, including industry-specific verticals and our broad product portfolio backed by deep technical resources. These 2 elements work together to enable us to quickly identify and capture profitable growth opportunities, and most importantly, they enable us to make our customer priorities, CDW's priorities. These were customer priorities broad [indiscernible] across the entire suite, notebooks, laptops, tablets and desktops. Revenue mix for the quarter reflected this focus. On a net sales basis, hardware grew 13% and services increased 8%, while software declined 3%.
Hardware sales were driven by client devices as both notebooks and mobile devices, including Chromebooks and desktops, increased well into the double digits. Clearly, a driver of this growth was the expiration of XP operating system support. But we also saw pent-up demand unleash as customers focused on replacing an aging installed base of client devices. Although 5 products captured the majority of our customers' mind share this quarter, nettop products with high-single digits and telephony grew in mid-teens.
Enterprise storage was flat as exceptional growth in emerging technologies offset softness in more traditional storage. Servers were down year-over-year as they continue to be disproportionately impacted by Federal sales performance. Software performance was also driven by a disproportionate impact in Federal, where software sales declined at twice the rate of total Federal sales. Although net software revenues were down, gross profit from software increased reflecting higher contribution from sales that are booked jet [ph] like warranties [ph] , cloud and commission revenues.
Our business model is underpinned by market segmentation, which drives focus, customer intimacy and knowledge. A great example of this is our continued success in providing common core curriculum solutions. Inside our education channel, we have 2 segments: K-12 and Higher Ed. Back in late 2012, our K-12 team identified the need for a comprehensive solution to meet common core curriculum testing requirements being adopted across the country. With more than 15 years in the Education market, we knew that school districts have no interest in being in the IT business. Their focus is on educating. So we developed a solution that includes network and wireless assessments to ensure adequate bandwidth, asset tagging and configuration to speed delivery, and training to equip users with the skills needed to master new tools. This solution has driven exceptional Education results now for 4 quarters.
Common Core testing is set for the spring of 2015, and we remain dedicated to helping our customers get ready for this important initiative. For CDW, common core is much more than providing devices. I spoke before about how our Common Core solution is fueling excellent increases in the infrastructure necessary to use digital devices in schools, including networking. And that was the case once again this quarter. But our efforts to help facilitate Common Core compliance are also leading to other business.
Let me share a recent example of a school district that is doing just that. A school district in Northern California with more than 10 schools and close to 10,000 students recently launched a project with us, that while it includes Common Core testing solutions, it also includes a complete data center overhaul. We just completed the data center, setting up racks and installing power storage, new service and migrating to new equipment. In addition to the data center, the project also calls for the installation of a new digital phone system, wireless network nodes and even new clock speaker systems in each school. This $4.8 million sale is a great example of the benefits we derive from deeper market segmentation.
As we have shared with you last quarter, we moved 2 of our incubator verticals -- financial services and legal services -- from our small business channel to our medium, large channel. For us, the key measure of success of incubation efforts is whether they deliver revenue growth at a faster pace than overall sales. This quarter, verticals inside of our MedLar channel grew at a substantially higher rate than the overall business.
To make customer priorities your priorities, you must have the products and solutions they need and the skill set to deploy them. And that's why the second element of our business model, our broad product portfolio backed by extensive technical resources, that helps us stay best-of-breed across the technology platform is so important. Being best-of-breed enables us to meet our customers' needs today while we lead the way as they adopt new technologies. This ability to help customers evolve as the market evolves is one of the fundamental reasons for our consistent performance for the past 30 years.
Just last quarter, we were named of VMware's Cloud Hybrid Partner of the Year, and growth in emerging technologies like Converged Infrastructure and our cloud portfolio far outpaced first quarter consolidated growth. All in all, we delivered excellent top line, driven by both our balanced portfolio, our sales channels and our agile business model. While the mix of business was skewed towards lower margin product -- excuse me, lower product margin flag [ph] devices, we maintained excellent profitability achieving first quarter records for gross profit, adjusted EBITDA and non-GAAP net income per share. And that leads me to the final driver of our performance for the quarter: Our focus on productivity and effectively managing our expenses while still investing in our future.
As you have heard me say before, an essential element of our long-term success has been our ability to consistently deliver profitable growth. First quarter results provide an excellent example of the levers we have to help us deliver this goal. Sales compensation is one of our largest expense components. Because it modulates with gross profit both up and down, we have a highly variable cost structure. This quarter we experienced expense leverage since gross margin compressed. Operating profitability also reflected tight management of expenses, including advertising expenditures. While we continue to make strategic investments in building our brand and March Madness continues to be an excellent vehicle for us, we made a change to our advertising mix this quarter, which resulted in lower spend. This year, our campaign was once again built around Charles Barkley and the fictional company Gordon & Taylor company and included TV, radio and digital. But we dialed back TV and added a new social media component in partnership with Reddit. This mix was designed to deliver comparable results for less investment and based on our metrics, campaign impressions were equal to last year's, at lower cost.
Delivering long-term sustainable profitable growth is part of a constant focus on the balance between expense management and investment. This quarter, we continued our investment in enhancing our capabilities to deliver a broad spectrum of IT solutions that includes cloud, mobility virtualization, collaboration, network and security. We added 56 customer-facing coworkers on target with the plan we shared with you last quarter that calls for us adding between 150 and 200 customer-facing coworkers during 2014. Today, coworkers who are primarily focused on helping our account managers deliver solutions, our service delivery coworkers, customers [ph] and field sellers represent more than 1/4 of our total workforce. We will continue to invest prudently to ensure deliver the solutions that our customers need and take advantage of the opportunity we see in the marketplace for a national provider with scale and highly technical resources. But just as we always do, we will monitor the marketplace and adjust our plan up or down as needed.
[indiscernible] my comments that this quarter's performance reinforced our confidence in the power of our balanced portfolio, agile business model and focus on productivity and expense control. When combined with our ongoing investment in solutions, capabilities, we think we have a winning hand that helps us both capitalize on the current market condition and deliver profitable growth well into the future. With 5% market share in a highly fragmented market, we have plenty of runway.
Let me leave you with a few comments on the remainder of the year. You'll recall that on last quarter's conference call, we shared our expectations for 2014 U.S. IT market growth in the 3% to 4% range and our target to grow 200 to 300 basis points above that. Given recent market activity and our performance, we've updated our view and now expect a higher end for both ranges for the year. Of course, we will continue to refine our expectations as we move throughout the year.
Now, let me turn it over to Ann, who will share more detail on our financial performance. Ann?