Arnold Donald
Management
Good morning, everyone, and welcome to our Fourth Quarter 2017 Earnings Conference Call. I am Arnold Donald, President and CEO of Carnival Corporation & plc. Today, I'm joined by our Chairman, Micky Arison; by David Bernstein, our Chief Financial Officer; and by Beth Roberts, Senior Vice President, Investor Relations. Thank you all for joining us this morning and we sincerely wish each of you and those you love a safe and joyful holiday season. Now, before I begin, please note that some of our remarks on this call will be forward-looking, therefore, I must refer you to the cautionary statement in today's press release. While fourth quarter adjusted earnings were $0.04 per share below the prior year's record levels, we experienced another quarter of strong revenue yield and, excluding $0.11 per share drag due to the hurricane disruptions, a quarter of earnings improvement. In fact, we finished the year strong with adjusted earnings that exceeded the midpoint of guidance. This quarter, we exceeded guidance by $0.16 per share, helping to produce the highest full year adjusted earnings in our company's history. We achieved full year 2017 adjusted earnings of nearly $2.8 billion or $3.82 per share. That's $0.37 higher than last year's record results and well above the high end of our original December guidance range of $3.30 to $3.60 and that's despite a $0.32 drag from fuel and currency moving against us; the aforementioned hurricane disruptions; challenges in the China market, including itinerary disruptions involving Korea; and elsewhere, ongoing geopolitical concerns preventing port calls to popular higher-yielding destinations like Turkey. Strong operational improvement contributed $0.58 per share to the bottom line year-over-year, which, when combined with $0.11 of accretion from our share repurchase program, overcame the variety of significant headwinds this year to deliver another full year earnings record. More importantly, we achieved return on invested capital of 9.4%, keeping us on track to achieve double-digit return on invested capital in 2018 and beyond. These strong results affirm the efforts of our 120,000 team members whose commitment and passion enable us to exceed the expectations of nearly 12 million guests annually. And also, a credit to our tens of thousands of valued travel agent partners who support all our brands. It is through their collective efforts that we delivered such strong earnings. And we embark upon 2018 with booking volumes and pricing both ahead of prior year. It was reinforcing to see another year of constant currency revenue yield growth, finishing the year up 4.5%, demonstrating a consistent pattern of healthy revenue yield improvement. We drive revenue yield growth by creating relative scarcity through each of our brands' success and increasing demand in excess of measured capacity growth via ongoing guest experience efforts coupled with our multiple brand marketing efforts and continuing public relations programs. In fact, this quarter, we launched meaningful efforts on multiple fronts, which we expect will pay dividends in 2018 and beyond. On the guest experience side, just last month, we debuted the OCEAN experience platform featuring Ocean Medallion on Regal Princess. The OCEAN experience platform may be the most ambitious and extensive IoT-based innovation on the planet. We're having fun seeing the guest reactions. Our crew is ecstatic and we're experiencing Net Promoter Scores among the highest in our fleet, but it is still early days and only a limited number of guests have experienced elements of Ocean Medallion so far. We're fine-tuning and enhancing the platform based on real-time learning as we prepare for full rollout aboard Regal Princess in the first calendar quarter 2018. This past quarter, we also introduced PlayOcean, our proprietary mobile gaming portfolio. PlayOcean taps into the growing interest in mobile gaming by offering a selection of original games that can be played at home and onboard select ships. We have not just extended gaming off the ship, but we are making gaming more immersive onboard. And on the public relations front, just yesterday, we announced a new partnership with Univision to develop the first O·C·E·A·N primetime series, 'La Gran Sorpresa'. [Foreign Language]. 'La Gran Sorpresa' will be aired in early January, well-timed to coincide the beginning of wave booking season. Univision is the country's most-watched Spanish-language TV network catering to the more than 54 million Americans who identify as Hispanic. The cruise vacation experiences shared in 'La Gran Sorpresa' align wonderfully with the core values of the Univision audience, focusing on multi-generational family togetherness fun and passion for life. Now this announcement comes on the heels of our launch of OceanView, our own proprietary digital streaming network featuring compelling experiential content 24/7 and currently available on major digital platforms, including Apple TV, Amazon Fire, Roku as well as onboard our ships. OceanView launched simultaneously with our 2 new proprietary original content digital productions, GO and Local Eyes. And they build upon our 3 award-winning television shows, "The Voyager with Josh Garcia" on NBC, "Ocean Treks with Jeff Corwin" on ABC and "Vacation Creation" with Tommy Davidson and Feczko, also on ABC, all in their second season. Our network series are the most popular travel-related shows on TV. Today, this increasingly popular roster of U.S. original content television programs has garnered over 100 hours of cumulative airtime and reached an audience of over 200 million viewers. Going forward, our portfolio of 7 O·C·E·A·N original series distributed across major networks, major digital streaming platforms and on our ships ensure that over 4 million potential guests per week see that cruising is the best way to access the people, to access the places and to access the cultures of the world. Other successful PR efforts include the premiere earlier this month of the major motion picture "The Greatest Showman" on Cunard's Queen Mary 2; Holland America's featured cruises in partnership with O Magazine, including Oprah's on-voyage on Eurodam in Alaska earlier this year; and in Italy, another commercial for our Costa brand featuring Shakira will launch on Christmas Day, continuing a highly successful marketing campaign, and that's just to name a few. All these efforts resulted in positive media coverage in 2017. For example, in U.S., that was 10% above 2016's record levels and our highest share of voice to-date with Carnival Corporation brands carrying 3 quarters of the industry's positive coverage. Again, these efforts are all engineered to reach audiences multiple times in multiple ways to help drive demand for our brands, ultimately leading to higher yields. There have also been a number of significant developments in our strategic fleet enhancement plan, which is an important part of our measured capacity growth strategy and includes replacing less-efficient ships with new more efficient vessels. During the year, we introduced 3 state-of-the-art new ships; signed agreements with Fincantieri to build 3 additional new ships; and as previously announced, our joint venture for the Chinese market with CSSC, the China State Shipbuilding Corporation ordered for delivery in 2023 the first-ever cruise ship to be built in China. So we remain on track with our strategic fleet enhancement program and look forward to the delivery of Carnival Horizon in March, Seabourn Ovation in April as well as AIDAnova and Nieuw Statendam both in November. At the same time, we signed agreements to sell 2 ships expected to leave the fleet next spring, keeping us on pace with our historical average of removing one to 2 ships per year. Also, we expect net capacity growth to be 1.9% in 2018 and, in keeping with our philosophy of measured capacity growth, around 5% compound annually through 2022 as new ships replace some existing capacity. We also realized a number of other accomplishments that position us further along the path to sustained double-digit return on invested capital, including 2 of our brands operating cruises to Cuba, our contemporary Carnival Cruise Line sailing from Tampa and our premium Holland America brand sailing from Fort Lauderdale. The continued rollout of our new state-of-the-art revenue management system across 6 of our brands to approximately 90% of those brands' inventory by spring of 2018 to further facilitate yield uplift. We also accelerated progress on our cost containment efforts, delivering more than $100 million of cost savings in 2017 and more than the $75 million included on our original 2017 guidance, which brings the cumulative savings to-date to approximately $300 million. We're planning another $80 million of savings in 2018. Importantly, we continue to make meaningful progress on our 2020 sustainability goals focusing on environmental, safety, labor and social performance. We have already reduced our unit fuel consumption by 29% since initiating the effort. We remain committed to ongoing reduction in air emissions with, during 2017, the delivery of AIDAperla, our second cruise ship to be powered in-port by environmentally friendly liquefied natural gas; and the keeling of AIDAnova, the first of 7 all-LNG ships on order. And in 2017, we joined pledges to support the advancement of women's leadership and diversity in the workplace drafted by Catalyst, the leading global nonprofit focused on expanding opportunities for women; and to support and encourage diversity in the workplace drafted by the Executive Leadership Council, the leading global organization working to empower African-American corporate leaders. We also launched our first dedicated sustainability report website to expand our sustainability reporting. Our commitment to continuous improvement and help environment, safety and security result in our being ranked in the top quartile of the 100 Best Corporate Citizens by Corporate Responsibility Magazine as well as recognition for our sustainability report, which was ranked #1 globally by Corporate Register. We delivered in 2017 over $5.3 billion of cash from operations, returned a significant portion to shareholders and have increased the quarterly dividend twice in the past year. We distributed a total of $1.1 billion through our annual dividend and invested another nearly $600 million in our ongoing buyback program, bringing our cumulative repurchases to-date to $3.2 billion in just over 2 years. Of course, we were able to accomplish this while maintaining our high investment-grade credit rating. So in summary, in addition to our record results, we had many other great accomplishments this year to reinforce our journey to sustain double-digit return on invested capital. Looking forward, our booked position is strong heading into 2018. Despite the disruption in bookings, the fundamental strength of demand enabled us to withstand the hurricane malaise, leaving us well positioned for continued revenue yield improvement in 2018 with both occupancy and price still ahead of the prior year. On our last quarterly call, we indicated we could be patient as we waited for the recovery in bookings post-hurricanes and I believe this approach enabled us to maintain pricing integrity while at the same time aggressively stimulating demand through, among other efforts, our industry-wide campaign, the Caribbean is open, which created 5 billion positive media impressions. We are projecting revenue yield to be up another 2.5% in 2018 on top of the tougher comparisons with this year's success based on our proven demand creation and yield management efforts. At the same time, we continue to contain costs. In 2018, at the midpoint of our guidance, despite an $0.08 per share negative drag from a combination of fuel and currency, we expect to deliver an improvement in earnings of $0.33 per share. We remain committed to achieving increased consideration for cruise vacations and continued investment in our guest experience to create additional consumer demand in excess of measured capacity growth while at the same time continuing to return cash to shareholders. I am very proud of all the progress our teams have made in 2017 and I am genuinely excited for our prospects as we embark on 2018. Look, we're working very hard and we remain on track to deliver double-digit return on invested capital to shareholders in 2018. With that, I'll turn the call to David.