Greetings and welcome to the CBRE Fourth Quarter Earnings Call. At this time, all participants will be in a listen-only mode. A brief question-and-answer session will follow the formal presentation. [Operator Instructions]. As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Brad Burke with Investor Relations. Thank you. You may begin.

Thank you and welcome the CBRE's fourth quarter 2018 earnings conference call. Earlier today, we issued a press release announcing our financial results and it is posted on our website, cbre.com. On the Investor Relations page of our website, you will find a presentation slide deck that you can use to follow along with our prepared remarks. This presentation contains forward-looking statements. These include statements regarding CBRE's future growth momentum, operations, market share, business outlook, investment levels and financial performance expectations. These statements should be considered estimates only and actual results may ultimately differ from these estimates. For a full discussion of the risks and other factors that may impact these forward-looking statements, please refer to our fourth quarter 2018 earnings report furnished on Form 8-K and our most recent annual and quarterly reports filed on Form 10-K and Form 10-Q. During our remarks, we may refer to certain non-GAAP financial measures as defined by SEC regulations. Where required by these regulations, we have provided reconciliations to what we believe are the most directly comparable GAAP measures. These reconciliations together with explanations of these measures can be found within the appendix of this presentation. Additionally, all revenue and fee revenue growth rate percentages cited in our remarks are in local currency unless otherwise stated. Please turn to slide 3. Participating on our call today are Bob Sulentic, our President and Chief Executive Officer, and Jim Groch, our Chief Financial Officer. Now, please turn to slide 4, as I turn the call over to Bob.

Thank you, Brad. And good morning, everyone. Our business ended the year with broad strength across geographies and business lines. The fourth quarter was highlighted by 16% fee revenue growth in our regional services businesses, with positive operating leverage in those businesses, driven by leasing and occupier outsourcing. This led to adjusted EPS growth of 26% for the quarter. For the year, adjusted EPS rose 20% on 15% growth in fee revenue. This marks our ninth consecutive year of double-digit increases in adjusted EPS. Our results for both the quarter and the year reflect the operational gains in capital investments we have made to enable our people to produce hard-to-replicate client outcomes. Our leasing business is a good example. We repositioned this business four years ago in response to client appetite for greater advisory services and now have more than 1,000 dedicated specialists working alongside our transaction professionals. They advise clients on workplace design and employee experience, labor and location analytics, government incentives, and supply chain optimization, among other things. No competitor has the capacity to invest in advisory capabilities to the same degree that CBRE has. This is creating competitive differentiation and contributing to strong leasing revenue growth, particularly with account-based clients. While we were having one of our best quarters on record, we also worked diligently to prepare for the reorganization that took effect on January 1. The structure puts several of our sector's very best leaders in compelling new leadership roles, sharpens our focus on excellence across our services, and enables operating efficiencies across our business. These moves are already having an impact and we expect them to come through in our financial performance in 2019. Before I hand the call over to Jim, I'll comment on the plan we announced in January to split his responsibilities. Our scale and financial strength, much of which resulted from Jim's excellent work, give CBRE unique advantages as an investor in our sector. Jim is a savvy investor with a proven long-term record of successfully allocating and deploying capital. We will benefit greatly from his exclusive focus in this critically important area. I want to thank Jim for his many contributions as our CFO. Our search for new CFO is progressing nicely. Now, Jim will discuss our performance for the fourth quarter and the year in more detail.

Thanks, Bob. Please turn to slide five. Before discussing our performance, I want to say how much I am looking forward to devoting my full attention to allocating and investing our capital. We have built up considerable investment capacity and anticipate great opportunities to deploy capital over time to add value for shareholders and capabilities for our clients. I also look forward to working closely with our new CFO. As Bob noted, CBRE had an outstanding quarter and year. Fee revenue, adjusted EBITDA and adjusted EPS each reached all-time highs with double-digit growth across all metrics. For the quarter, consolidated fee revenue rose 18% in local currency. Growth in the quarter was predominantly organic. Adjusted EBITDA rose 15% and adjusted EPS increased 26%, both in US dollars. For the year, adjusted EBITDA exceeded $1.9 billion and adjusted EPS of $3.28 increased 20% over prior year. Our full-year adjusted net income margin of 10.4% on fee revenue is up 50 basis points over 2017 and is a new record high for CBRE. Our balance sheet is very well positioned for the future. At year-end, net debt was only 0.6 times 2018 adjusted EBITDA. Late in the quarter, we borrowed €400 million on a new term loan and used the proceeds to repay US dollar term loans. We expect this transaction to reduce our annual interest expense by about $12 million, while also reducing the FX translation risk from our European business. In addition, we launched a refresh of our existing US$2.8 billion line of credit for a new five-year term that we expect to close in March. We also took advantage of volatility in the equity markets to buy back over $200 million of our stock. Through early January, we opportunistically acquired 5.1 million shares at an average price of $40.20…

Thanks, Jim. We start the new year with excellent momentum across our global business. Our people are energized and aligned behind our strategy. Our new organizational structure will allow them to take maximum advantage of CBRE's scale and resources and growing suite of technology tools. Globally, the economy is expected to grow at a healthy, but moderately slower, pace than in 2018. Cross-border capital flows are solid, notwithstanding the ongoing trade and geopolitical tensions. While we remain mindful of potential macro challenges and the length of the current economic expansion, this continues to be a supportive environment for our business. As always, transaction volumes are difficult to forecast. However, we expect solid revenue growth in our transaction businesses in 2019, supported by market share gains. We also see strong continued momentum in real estate outsourcing as interest accelerates in new sectors and customers expand existing mandates. In addition, our competitive advantages continue to strengthen, driven by large investments in strategic acquisitions and strong operational and technology gains. This portends another year of strong growth for our outsourcing business in 2019. Finally, we continue to make material investments in our business at a level similar to 2018, with the intention of further differentiating our products and services. In 2019, we expect solid top line growth, while also achieving modest positive operating leverage in our advisory and outsourcing businesses. We will discuss all of this in more detail at our investor day and we look forward to seeing everyone in New York on March 7. Before I close, let me thank everyone at CBRE for another outstanding year in 2018. We are very proud of their dedicated efforts on behalf of our clients and our shareholders. And now, operator, we'll open the line for questions.

Thank you. [Operator Instructions]. Our first question today is coming from the line of Anthony Paolone with JP Morgan. Please proceed with your question.

Thanks. Good morning. My first question is, as it relates to – I think, Bob, you mentioned the continued investment into the business again in 2019. I know, in 2018, you reinvested, I guess, the tax savings. As you think about 2019 and that comment, is that incremental to that? Or it just means that that level of investment continues?

Jim, why don't you hit the investment level that we're expecting?

Sure, Anthony. We have commented that we expect modest operating leverage next year. So, that, overall, obviously implies that our investment levels will grow at a slower rate than our revenue growth. So, we're at a steady state investment level where that'll grow a bit as the business grows. But nothing akin to what you saw last year, just more of a steady state investment now.

Got it. And do you have a final tally on what that pickup was in 2018? I think, if I recall correctly, it was something like $30 million a quarter or something thereabouts, but I don't know if you have a more accurate number as the years close out?

It did start off a little bit slower and end the year at about $40 million in the fourth quarter and was close to $30 million in Q3.

Okay. And the first half was a little bit less than those still?

Yeah, just took some time as things ramped up.

All right. Though still in the order of magnitude of, call it, 100 million bucks or something thereabouts?

That's right.

Okay. Can you comment on the M&A landscape, what you're seeing out there, pricing, types of deals you'd like to?

Yeah, sure. I'd say, overall, Anthony, the market is healthy. We did about 10 investments this year. You could say, as it feels like we're later in the cycle, we're seeing more deals come to market for obvious reasons as sellers are more open to selling. That, obviously, puts more of the onus on us to be very thoughtful about underwriting. But I'd say it's a healthy – it's a solid, steady, healthy market with a lot of companies to look at and a lot of good companies to consider. And multiples are in line. Our typical deal, infill multiples was still in the plus or minus 6 range on average. If you have a unique deal that's more of a software platform or something like that, obviously, that will trade differently. But the traditional infill M&A type transactions have been trading at a pretty steady range or at least with the deals that we've done.

Great, thank you.

The next question is from the line of Jason Green with Evercore. Please proceed with your question.

I know you're not giving guidance today, but you're calling for solid revenue in the transaction business. I guess just broadly and specifically in the sales market, what are you guys seeing out there in the marketplace that gives you confidence that this is a number that can continue to grow?

Jason, we're seeing a few things. First of all, there's a lot of debt and equity capital available that still wants to get into commercial real estate. Assets are in really good shape. Occupancies are going up. Rental rates are growing up, which is attractive to investors in commercial real estate. And the base of assets around the world is growing. We're now potentially going to see some new development in New York that we haven't seen for a while. So, I think all of that suggests, of course, unless problems emerge, given what's going on geopolitically and in trade, et cetera, I think we should see another solid year for building sales. Probably the marketplace in general won't be quite as active as it was in 2018, but we expect to grow our business because we expect it takes some market share. We've added some professionals, some things we've done historically. By the way, what's going on with interest rates is probably a good thing for asset sales. The momentum to raise interest rates has diminished and we think that's a good thing.

As far as interest rates, you saw a dramatic decline in the 10-year from the start of 4Q till the end. Was there a noticeable change throughout the quarter in investment sales activity and just the outlook of some of those customers?

I don't think we could stratify our trading that closely throughout the quarter. I can tell you we had a really good quarter where we think we took significant market share in all three regions of the world. We saw healthy trading everywhere. There was clearly some downward pressure in the UK related to Brexit, not huge, but some. But, in general, we saw an active market around the world. We saw a really active market here in the US for our GSE financing. Are so, I wouldn't say that the type of circumstance you described was real evident.

Got it. And then, last question for me, on that GSE financing, you have the potential new add of FHFA testifying tomorrow. And, historically, he's been at least against the concept of the GSEs in general. I guess, given the amount of business you do with any of these, can you talk about what your expectations are moving forward there?

We're expecting Mark Calabria to be confirmed in the coming months to the lead FHFA. We see him as a conservative executive who is unlikely to expand the lending programs, but at the same time also not likely to make risky changes in the system – or to the system that's worked well through the financial crisis and continues to work well. And, specifically, we're refering to multifamily. And as you know, the multifamily part of the GSEs actually did quite well through the financial crisis and have performed very nicely since as well. So, we see that as being pretty stable. We do expect changes over time and we think that any changes will incur very gradually over a period of many years.

Great. Thanks.

Our next question comes from the line of Alan Wai with Goldman Sachs. Please proceed with your question.

Thanks. Good morning. I had a question on your Americas EBITDA margin. Seemed to me that the business mix was quite favorable due to the leasing and sales, but did not lead to significant margin improvement. Any there any puts and takes I should be thinking about?

Alan, I would say, we did have incremental investments I referenced earlier in response to a question from Anthony. It was about $40 million in the quarter as compared to the same quarter in the prior year. We also had a bit of headwind – FX headwind. I want to say, it cost about $10 million or so. I'll confirm that. And we still achieved a 10 basis point higher margin in the quarter. We also had – acquisition mix was about a 10 basis point headwind.

Great, that's helpful.

And, of course, business mix with GWS growth being up so much in the quarter. So, I guess, the way I would look at, it's a pretty darn strong quarter with a significant shift in business mix, significant incremental investments, some headwind from exchange rates and we still expanded margins by 10 basis points.

Your EMEA capital markets revenues were down only 2%, while the broader market was down over 20%. So, can you comment on what's driving that type of outperformance? And any color on the UK would also be helpful.

That was mostly Continental Europe. We had a really good year last year. Your numbers would suggest what we believe which is that we did take market share. We did see some downward pressure in the UK. And as expected, although it didn't, it wasn't a very dominant circumstance relative to our overall performance. It did have an impact on the margin. We didn't see that, by the way, leasing where we saw really strong growth in the UK, but we saw a little bit of pressure in asset trading and the continent did quite well.

Great, thank you.

The next question is from the line of Mitch Germain with JMP Securities. Please proceed with your question.

Thank you. In the leasing environment, it seems like a lot of the key drivers, modernizing space and co-sell from outsourcing, it seems like that's been around, right? That's always been part of the story for the last couple of years. So, what do you think is really unlocking the growth in that business line this year versus the last couple of years?

Mitch, there are several things going on. Some of them are market related. Some pretty significant ones are market related. And then, some are more unique to us and a couple of our larger competitors. For sure, this office experience dynamic where companies are using space to attract, to retain and make talent more productive is a big deal. There is just no doubt about it. Co-working is helping on the margin. I think we thought it had a 3% impact. But 3% impact, when you have that much growth, is nontrivial. That's important. Everything that you're seeing going on with e-commerce and the – in both directions, the e-commerce sell and then the returns which have become huge, is prompting a lot of leasing activity that we haven't seen historically in warehouse space of various types, small and large. So, all of that is helping the sector. And then, as it relates to a company like ourselves, and specifically us, since it's us we're talking about, I guess, the account-based business is growing and we are in a super good position to take advantage of that with our global footprint, with our ability to invest in all these advisory services. We now have a thousand people around the world working on advisory-related services for clients to kind of supplement our traditional tenant rep business. The technology platform we can build, the link to our outsourcing, to our FM and project management clients, all of that account-based work is growing and we're taking a disproportionate share of that, and that's coming through in the numbers. So, there are a bunch of things at play that are causing the results you're seeing in the leasing business. And it's been really good news for our company.

Great, thanks for that. You said the reorg is paying some immediate dividends. And I'm curious, are you changing – are you shifting the way that you measure employee and broker performance? Is that part of the process as well?

It's not that we're shifting it with the new organization we have and the focus on the segment. So, you're asking leasing or brokerage specifically. With the focus we have on our advisory business, we expect the management team in that business to be much more focused, to have much greater insight and much greater accountability specifically about the performance of that part of the business. The way we've set up our chief operating officer, Jack Durburg, in a role that we've never had him in before or we've never had a person in before, a big part of what he's supposed to do is help drive those business lines and help drive the measurement of those business lines, which, of course, improves accountability. And we expect that to come through in the results. Then, we're rebuilding our client care effort, which is about the way we serve and measure the work we do for these big account-based clients. We expect all those things to conspire to allow us to have better insight into the performance of those lines of business, more accountability and, as a result, better results. We also are going to gain some advantage on the cost side. There's just no doubt in my mind about that. We've eliminated some costs and we have an organizational structure that's going to be more accountable for eliminating even more costs.

Great. And then, last one from me, I know you just launched it back in October, but the co-working venture and how that's coming about?

Hana? Hana is going quite well. We expect, very soon, to announce a number of units and we'll have units up and running, we think, by this summer. It's a new investment opportunity for us. That is one of the most exciting opportunities we've had in some time and we love the team we have, we love the strategy we have. We think the marketplace is oriented quite well toward it. We think our relationships with both occupiers and landlords is oriented quite well toward it. so, we're excited and it's moving along as we had hoped.

Thank you.

Next question is from the line of David Ridley-Lane with Bank of America Merrill Lynch. Please proceed with your question.

Sure. Just want to have a little bit of a discussion on the Development Services side. The in-process amount has grown quite substantially here – or, I guess, last year in 2018. And I'm just trying to square that with the comments that adjusted EBITDA in 2019 will be closer to 2017 levels. So, maybe just broader discussion around the timing of those projects, when you recognize most of the profits on those would be helpful.

Yeah. David, the kind of gestation period for a development deal takes it beyond the first year that you put it in process. And some are longer than others. You can have some warehouses that you can get through pretty quickly in a year, maybe a little over a year. Office buildings can take much longer. Multi-family can take much longer. And we're doing more and more core type product which, in general, takes a little longer, which is by the way very good news because it's generally less risky, generally you're able to finance it with more staying power. And so, even if you hit a bump in the road with the marketplace, you can get through it and do quite well. But the bump up that you're seeing in that in-process portfolio wouldn't likely harvest within a year.

And then, sort of separately on the FacilitySource acquisition, how has the early integration been and feedback among clients?

Yeah. David, the early integration has been quite good. It's on plan with our underwriting. I noted when talking about the GWS business that we just landed in Q4, one of our largest global contracts ever, and FacilitySource played a big part in us being able to kind of customize the solution where different parts of our service were able to kind of attack different parts of the portfolio in a way that I think is somewhat unique, in that the client found to be really compelling. So, that deal is off to a great start. Integration is going well and the client response has been very positive.

All right. Thank you very much.

Thank you. The next question is from the line of Jade Rahmani with KBW. Please proceed with your question.

Thanks very much. I was somewhat surprised by the contribution to growth that you cited for co-working and flex space since a lot of independent research has estimated it accounts for somewhere between 20% and 30% of leasing absorption at least in 2018. So, can you give any color on why the contribution to growth was only 3%, given that the market absorption seems to be much higher than that?

I guess one comment I would make is absorption tends to look at what's happening on the margin and doesn't account for the vast base of existing real estate that just turns and renews or maybe move. So, the other thing is you'll see a bigger impact in some of –markets like New York City and London where there's a lot of press and maybe many of us are closer to those markets. But we've kind of gone through our own internal analysis through our actual vouchers and feel that 3% is a good estimate of what the impact was on our total leasing business in the US in this year.

What is your view about the overall sustainability of the business model, perhaps away from your independent initiative, but some of the other companies and the sustainability of this niche and their offering?

We think that co-working or flexible space, we think it's going to morph over time. So, it's more suites oriented, institutional occupier oriented than traditional co-working. We think it's going to grow. We think it's 1% to 2% of the global base of multitenant space today. We think that could grow to 5% to 10%. Obviously, you've read research reports by others that suggest it could go much higher than that. We've studied it very closely. We think it's very real. We think that – let's look at our big occupier clients. We know for sure that those occupier clients want to have a lot of the space that they are in the space they own. We know that they want to have a lot of the space they are in be space they lease, that's exclusively for them. But we also know that, on the margin, they like to be able to have a chunk of their space for employees that move around the world or employees that are part of a team that's just forming and maybe absorbed into something else later, things like that. They like the notion of flexible space. And so, we think this opportunity is real. We think it's going to grow. And we are very oriented toward participating in it in a variety of ways.

In terms of the capital markets environment, are you seeing any changes in terms of the number of bid list participants and bid listed on transactions or any concentrations, whether it be in pricing or average deal size? Any trends that you could point out?

No big trends. Cap rates are pretty stable. The amount of capital that's out there is stable. The flow of capital information may have slowed a bit. There's plenty of bidders for anything good that comes to market. There's plenty of debt for anything good that comes to market. We've said we think the market will be a little less active. Well, the growth will be. I shouldn't say that. We think the growth in the market will be less in 2019 than 2018. We think it will be kind of a flattish market. But I wouldn't say we're seeing big trends and we expect to grow our capital markets in our sales business next year.

Turning to M&A, do you see any compelling rationale for mergers amongst the large public players in commercial real estate services, whether it be to consolidate market share globally and drive increased penetration amongst larger clients or rationalize overhead or accelerate the technology investment in the industry?

We wouldn't generally comment on questions where it could kind of get – you get specific quickly in a relatively small industry. But all those opportunities have been around for a long time and the pace of activity, over time, has been what it's been. There are opportunities along the lines of some of the things you mentioned. There's also breakage issues that people have to consider an culture. And we're growing our business now on an organic basis by a large amount each year. The annual growth is equal to the size of some of the fairly large customers. Competitors are now in the marketplace, and so you have to you have to look at all the opportunities and compare them against one another.

And when you look at CBRE's overall mix of business, product offering, do you see any obvious identifiable gaps in the product set, niches that you are not currently offering or any ancillary businesses that you're not active in right now?

Jade, we like the businesses we're in. We study that all the time and ask the question with our management team, with our strategy team, with our board, should we go into adjacent areas. The choices we made for the time being are that we're going to into this experienced market with our Host offering more aggressively. We made the choice to go into the co-working or flexible space market with Hana. Obviously, in this last cycle, we escalated materially our participation in multifamily. We think that was a really good call. We have now a sizable multifamily development business. And we've always had a sizable multifamily trading and financing business. But for the most part, we like the businesses we're in and we see opportunities all over our business to expand. We don't have 10% market share globally in anything we do and we're constantly scanning our lines of business and our geographies for places where we think we can do more. By the way, this reorganization should really help in that regard. So, let's take our advisory business. If you went back to the organizational structure we had last year and before and look across the geographies, to a degree, among our leadership team, we had co-mingled our outsourcing business and our advisory business, our brokerage businesses. We're going to have much more focus now. We have mechanisms to ensure synergy between the two, but we're going to have much more focus. And if you were ask Mike Lafitte, the global head of our advisory business, what he's going to do, we have 12 divisional presidents around the world in that advisory business, and one of the things he's going to ask them to focus on in each major market is understanding whether or not we're the leader in occupier leasing, we're the leader in agency leasing, whether we're the leader in capital markets and financing, and understand that deeply and, to the extent, we aren't go after. That's one of the reasons we're so confident that this reorganization is going to be powerful. And so, the fact of the matter is, we largely like the products we're in, but we see plenty of holes and opportunities for improvement.

Thanks very much.

The next question is from the line of Patrick O'Shaughnessy with Raymond James. Please proceed with your question.

Hey, good morning. Any indication thus far that the launch of Hana is going to weigh on your flexible workspace leasing activity?

No indication at all, Patrick. When you look at our leasing activity and you look at the leasing activity of our good competitors, it's much bigger than just flexible workspace. We had a question a minute ago why only 3% when the market absorption is 20%? Well, first of all, that's just office space, right? We do a lot of leasing, obviously, in the industrial space. We do leasing in the retail space. But there is an awful lot of what's going on in the leasing world. We represent most big occupiers around the world. Most big occupiers around the world, the majority of their leasing will still be in spaces that are not co-working spaces. And so, we don't think on the margin that what we're doing with Hana or what our clients out in the market space that are in the agile or co-working arena do will have a big impact on our leasing business. Certainly, not for the foreseeable future. Now, if co-working didn't go to 10%, but, in fact, went to 20% or 30%, then maybe would move more in the direction of Hana and see a little bit of back pressure on our leasing, but we're not seeing it now. Patrick O’Shaughnessy: Great, thank you. And then, can you provide an update on your remaining share repurchase capacity and thoughts on further repurchases now that the market has rallied a bit and how you think about that versus your other capital allocation options?

Sure. We've kept just under $50 million of remaining capacity under our existing authorization. And I would say, we'll continue to approach buybacks opportunistically, as I noted. We purchased just over $200 million, worth 5.1 million shares at an average price of $40.20 per share. That was mostly December and the first week in January. But we can, obviously, go back and ask for more authorization, but can't talk about it really beyond that. As far as capital allocation philosophy, it really hasn't changed. We returned capital to shareholders and we think is the highest and best use of our capital. We've also committed to returning capital to our shareholders if our leverage approaches zero. We've talked quite a bit about being in a posture of having low leverage at late cycle and we've spoken equally about being comfortable with higher than our long-term target leverage point as we're in a downturn and the early years of recovery where we think capital is scarce and it's a great time to deploy a lot of capital. Patrick O’Shaughnessy: Great. And then, following up on that point, so historically, you have used a lot of capital for M&A. But given the size of the business and the cash flow that the business generates today, is it realistic to expect that you can continue to have M&A be the primary usage of that capital over time or does it suggest that your capital philosophy is going to have to change, just given how the business has maturely grown?

We still think we're going to have substantial opportunity to make acquisitions, infill acquisitions and transformational acquisitions, over time. The exact amount of that, we don't know. As Jim said, we're prepared to buy back our shares if that turns out to be the best use of capital. And we also think, over an extended period of time, with real attention to the cycle, there will be increased opportunities to invest in our real estate investment businesses, with Hana, with Trammell Crow Company and with our investment management business. So, we've got lots of places to look to to invest our capital and we think this is one of the real advantages we have as a company, is our ability to invest and then make those investments impactful after they happen. Patrick O’Shaughnessy: Great. And then, last one from me, in the Trammell Crow business, is there any indication that, at this point in this economic cycle, investors are getting a little bit nervous about embarking on those big development projects or is it still kind of full steam ahead?

We're not having any trouble at all raising capital for that business. The track record has been pretty exceptional. In this cycle, we generated compounded returns for our third-party capital partners over 30%. They know that we're very thoughtful about the investments we make. And when we identify a project that we want to do, capital is there to participate with us. Patrick O’Shaughnessy: Thank you very much.

Thank you. [Operator Instructions]. Thank you. There are no additional questions at this time. I'll turn the floor back to management for further remarks.

Thanks, everyone. We appreciate you being with us and look forward to seeing you on our investor day.

This concludes today's teleconference. You may disconnect your lines at this time. Thank you for your participation.