Jiayuan Lin
Analyst · Morgan Stanley
Hello, everyone, and welcome to Cango's Third Quarter 2021 Earnings Call. The ongoing shortage of automotive chips and other key auto components continue to severely restrict global car production and sales in the third quarter. In addition, a resurgence of the COVID-19 pandemic in the Southeast Asia caused widespread production cuts and temporary shutdowns among global automakers, delivering a serious blow to auto supply in the second half of 2021. As the world's largest automotive consumer market, the Chinese car market bore the brunt of these disruptions. As of the end of the third quarter, domestic car production and sales have declined year-over-year for several consecutive months. Given the dual effects of the epidemic and the economic downturn, consumer demand is very weak, especially in lower-tier markets. And the auto market shows a pattern of weakness in both supply and demand. The tough market conditions were broadly consistent with our expectations and impacted our third quarter business accordingly. Nevertheless, we achieved total revenues of RMB801 million in the third quarter, beating our guidance. Revenues from our car trading transaction business were RMB429 billion -- RMB429 million, accounting for nearly 53.6% of total revenues. Revenues from our automotive financing facilitation and aftermarket services facilitation businesses were RMB267 million and RMB42.7 million, respectively. In terms of the bottom line, net loss was RMB417 million due to the fair value change of our investment in Li Auto. Among our three core businesses, the challenging market conditions most directly impacted our automotive financing facilitation business. Given insufficient car supply, consumers' wait-and-see attitude and the falling car sales, the company facilitated financing transactions totaling RMB6,211 million in the third quarter, down 20% quarter-over-quarter. The total outstanding balance of Cango-facilitated financing transactions was RMB47,955 million as of September 30, 2021. At the same time, asset quality remained under pressure. As of September 30, 2021, our M1+ and M3+ overdue ratios had increased slightly quarter-over-quarter to 1.58% and 0.76%, respectively. We have responded proactively to these external challenges since the end of the second quarter by optimizing our team and business structure and concentrating our strategic business development. While the automotive financing facilitation business was still under pressure in the third quarter, we optimized our sales team's organizational structure and focused on stimulating each salesperson's output. At the same time, we introduced tools to empower both our dealership network and sales team. Cango Go Plus, our WeChat mini program for car dealers, offers our dealers a quick reference tool to serve car buyers, thus improving their service efficiency and ability to retain customers. Cango Go Plus also provides car buyers with a variety of financing solutions and self-service options, which in turn greatly improves our sales team's efficiency, facilitating the entire car purchasing process. This series of adjustments has begun to produce positive results. In the third quarter, although the overall scale of automotive financing facilitation business declined compared with the previous quarter, the average amount of financing per transaction increased. Notably, although the decline in new car sales affected our overall automotive financing facilitation business, we maintained a stable growth in the high-end and used car segments. As we further optimized our dealership network structure, customer quality also improved, resulting in increased profitability. By the end of the third quarter, we had covered 47,718 car dealers throughout China, of which 10,317 were 4S dealers, including 776 luxury brand dealers such as BBA plus Lexus. We also continued to network with large-scale dealer groups during the quarter, and we recorded 2 new strategic partnerships. The auto industry has faced unprecedented challenges in recent years due to the weak economy and the ongoing pandemic. However, with challenges come opportunities. When Cango was founded over a decade ago, we started with the automotive refinancing facilitation business and aimed to eventually expand into the entire auto industry chain. Today, the auto industry is under dramatic challenges and changes, including the rise of NEVs prompted by the greater technological development, the shifting role of the dealership network in the area for oversupply and increasing consumption upgrades, all of which have led to growing customer demand for elevated auto-related services. This evolution has inspired to accelerate our efforts in the transformation into a comprehensive automotive transaction service platform to consolidate our dealers through car trading transactions and empower our dealership network with the integrated auto supply chain services. We are very pleased to see that our car trading transaction business made significant progress in the third quarter. At the end of May, we launched the Cango Haoche, a B2B WeChat mini program, which provides dealers with a one-stop transaction, logistics, finance, insurance and other auto information-related services. So at the end of the third quarter, Cango Haoche had more than 5,700 dealer partners covering 283 cities in 31 provinces and included 74 self-operated car models from our 12 brands and the 27 car series. Since its launch, Cango Haoche has amassed over 1.5 million clicks. And the proportion of the active car dealers has reached 20%, demonstrating an obvious increase in dealer stickiness. We also further consolidated our supporting warehousing and logistics capabilities during this quarter. As of the end of the third quarter, we had operated with the infrastructure service providers to establish a total of 108 warehouses covering 89 cities across the country, thereby shortening the logistics radius in the lower-tier markets and improving vehicle transaction efficiency. Of particular note, Cango Haoche launched 2 new services in the third quarter, which are pairing and vehicle display, both of which gathered positive feedback from the dealers. Our pairing service integrates the diverse inventory demand of small and medium car dealers, thereby improving information exchange and sharing, allowing more efficient vehicle allocation and reducing customer churn. The vehicle display service provides high-quality certified dealers with a wide variety of display vehicles at a low cost to help them economically attract and retain customers. In terms of traffic acquisition, we made significant progress in the third quarter with our independent sales reps initiative, which functions as a tool for directing and operating private traffic. We expanded our network to cover 12 provinces nationwide, adding 2 additional popular provinces, which are Hunan and Shandong province. As of the end of the quarter, we had more than 19,000 private traffic port -- 19,000 sales reps and 830 sub-dealers. We also conducted a successful pilot program within our existing private traffic port involving car-only and car-plus financing transactions. The program included sales and delivery of both NEVs and used traditional fuel vehicles, forming a closed operation loop and realizing private traffic monetization. After trials and advancements during the past few quarters, our car trading transactions business has gradually stabilized and formed synergies with our financial and insurance business sectors. We have solid data that affirms our strategy's effectiveness. Our goal is to build an open platform to help OEMs increase their marketing and self-service channels' penetration in the lower-tier markets; empower medium and small dealers with the supply chain services such as vehicle sources, warehousing, last-mile logistics, finance and insurers; and ultimately provide end users with high-quality branded car consumption services. Last but not least, let's talk about our aftermarket services facilitation business. In the third quarter, our direct insurance sales team explored collaborations with 1,249 new auto trade and maintenance stores. We have also officially commenced cooperation with the NEV manufacturers, Li Auto and HiPhi, and are working to embed the Cango insurance service portal in these brands' car-owner apps, which is expected to be completed in December. Furthermore, we deepened the integration of our insurance business with our other sectors during the quarter. The combined car-plus-insurance sales transactions began to materialize, stressing the insurance's connection to our car trading transaction business. We have also embedded our insurance service portal in our Cango Go Plus dealer tour to link insurance services with our automotive financing facilitation business and created customized insurance products for 4S group dealers. Thanks to its outstanding performance in dealership networking service, Fushun, our subsidiary insurance company, won the service star in supply chain award at the 2021 Auto Parts Supply Chain Golden Star Award in September. We expect the market disruptions caused by the chip shortage to carry into next year. Against all odds and despite the persistent, pervasive anxiety in the auto industries, NEVs are gaining traction and gradually becoming a key market player. Cango is a firm supporter of the NEV industry. In addition to our strategic investments in Li Auto, we have seamlessly integrated NEV manufacturers into our entire automotive trading service platform, including automotive transactions, financing, insurance and other automotive products. To date, we have established in-depth cooperation with the Li Auto, XPeng and Polestar. We will continue to improve agility and reduce the risk throughout our supply chain ecosystem as we navigate the tough economic and industrial environment. Meanwhile, we will also continuously refine our car transaction services platform ecosystem in which our customer-first product matrix, including car trading transactions, automotive financing facilitation and aftermarket services facilitation, as we resolutely strive toward our strategic goal, which is making the selling and buying of car simple and enjoyable. Next, I will turn the call over to our Chief Financial Officer, Michael Zhang, for a review of the company's financial performance.