Jiayuan Lin
Analyst · Morgan Stanley
Hello, everyone. Welcome to Cango's First Quarter 2020 Finance Call. Over the past few months, the COVID-19 outbreak has spread the globe and caused severe disruption to our normal way of life and work. On behalf of all of us here at Cango, I want to extend our gratitude towards the clinical workers, community workers and many more working on the frontline of the pandemic. The courage you have shown in the face of such adversity is truly inspiring. The work all of you have done in support of the greater good continues to motivate us every day. The auto industry in China was definitely impacted by the outbreak in the first quarter, which has triggered some broader structural change in the industry. It was largely in line with our expectations. As a result of the pandemic economic impact, the demand for passenger cars has reduced significantly. At the same time, although people are more interested in buying cars as a result of the pandemic, it has not been enough to offset the greater loss of purchasing power across Chinese homes -- Chinese households. In particular, low- and mid-range car models as well as costs produced by domestic manufacturers were impacted more than high-end car models and those manufactured through joint ventures with foreign firms. We expect the market to begin a slow recovery in the second quarter and demand forecasted returning with its pre-pandemic levels until at least the third quarter of this year. Of course, as the situation continues to resolve, we expect to have more visibility on the general health of the industry and to provide our outlook in turn. For the first quarter of 2020, due to the severe disruptions caused by the pandemic, our total revenues decreased by 30% year-on-year. However, we maintained the gross margins at a healthy level through our effective cost controls which helped us catch the differences caused by the pandemic. Another impact of the pandemic was particularly since they're forced to suspend their operations, which led to an overall decline in household income across country. The combination of this decline, along with travel restrictions across the country, caused the market in our delinquency rates during the quarter. Nevertheless, throughout the pandemic, our asset management team were able to maintain our debt collection efforts by working from home. At the same time, we optimized the organizational structure of our collection department and introduced temporary incentives to ensure the optimal efficiency of our teams. In addition, we also assisted eligible customers with their applications for delayed repayment as required by domestic banking regulations. Currently, as China gradually reopened for business, the overall repayment capacity of our clients has recovered significantly, and therefore, customer delinquency has improved considerably, while our overall asset quality has remained at a manageable level. Looking ahead, we expect our delinquency rate to return to more normal levels within 3 to 6 months, and we are confident in our ability to sustain the manageability of our assets going forward. For a very small percentage of customers who do not intend to repay the loans, we will resolve the matter through the appropriate legal process. Dealers which interact directly with car buyers were, therefore, hit particularly hard by the pandemic. In the third quarter, most of the dealers across China began to gradually resume their operations. However, generally speaking, dealers in high-tier cities resumed their operations earlier and recovered faster as they are mainly involved in the distribution of high-end car models and luxury brands. In comparison, dealers in lower-tier cities, secondary dealers, auto trade stores as well as those dealers distributing low- and mid-range car models and domestic brands have been slower to restore their operations and sales performance. We are closely monitoring our leadership network and are looking forward -- and are looking for opportunities to provide our dealers with the assistance they need to the greatest extent possible. Meanwhile, we continue to refine our network efficiency. As such, we have terminated relationships with dealers that do not meet our standards for operating risks and traffic-generation capabilities to further optimize the efficiency of our dealership network. By the quarter end, we had approximately 45,700 registered dealers. Notably 95.6% of dealers in our network were under our direct model in the period as compared to 94.6% in the previous quarter. In addition to strengthening our core auto loan facilitation business, we also focused on developing our aftermarket deliveries facilitation business with a focus on ensuring facilitation service. In particular, we placed an increased amount of emphasis in car insurance in the first quarter. As a result, we ramped up the number of car insurance transactions by 2.8% on a sequential basis to about 11,100 in total. Furthermore, during the pandemic, we launched a health insurance product in partnership with Ping An Insurance, which accounted for approximately 2,700 insurance transactions in the third quarter. As a result of these efforts, our aftermarket services revenue in the first quarter grew by 23.3% to about RMB49.1 million from RMB39.8 million in the prior year period. For our existing partnerships, we continue to deepen our relationships and make good progress on a number of fronts. During the period, we formed partnerships with MYbank and OneConnect of Ping An. As an essential part of Ant Financial's service ecosystem, MYbank boasts a unique combination of data analytics and technology capabilities. By incorporating MYbank's state-of-the-art technologies into our nationwide dealership network, our partnership will not only greatly improve the company's competitive advantage but also enable us to reach high-end customers more effectively. At the same time, we have been in business discussions with more financial institutions such as China Construction Bank, China Agricultural Bank, to name just a few, to develop new financial products, expand our service coverage and upgrade our product offerings. Our strategic partnership with ICBC as of March 31, 2020. The total volume of nonsubsidized loans made by our cooperation with ICBC exceeded RMB3.57 billion. In addition, we continued to work with ICBC to develop OEM-subsidized products, and we expect to launch these products starting the second half of 2020. As the first auto financing platform to completely interface with ICBC's loan system for new car purchases, we are optimistic about the cooperation progress to date and confident about its potential for ongoing success in the future. Additionally, through our work with Didi, we also continue to provide Didi work drivers with car purchase transaction facilitation services and a complete list of auto solutions. It is worth noting that following the establishment of our partnership with Tesla in late 2019, we have been providing services to all of Tesla's board in Shanghai during the quarter. Currently, we are actively exploring more collaboration opportunities with other EV manufacturers. We believe there is still untapped growth potential in the EV market, and we will continue to explore opportunities in this area. I would now like to take a moment to touch on our future growth plan. Despite the pandemic impact on the industry, the fundamentals of China's economy remains strong, and the long-term growth prospect of the Chinese go-to-market remains promising. On our whole auto loan facilitation business, we will continue to strengthen our foothold in lower-tier markets. In addition, we aim to develop new innovative product offerings through our partnership with MYbank, which will enable us to further category and expanding to the high-end and luxury segment of the auto market. For our automotive division facilitation business, which is a crucial component of our overarching growth plan, we will concentrate our car insurance facilitation service to be the primary driver of this business. Additionally, we will continue to explore other insurance transaction channels and categories to meet the increasingly diverse needs of consumers as well as expand our insurance product offerings to include those insurance categories that led to higher transaction value, such as health insurance. Moreover, we are actively collaborating with Internet platforms such as massive platforms of online traffic such as Tmall, AutoHome and JD to explore partnership opportunities in developing online solutions for car transactions and auto financing. By tactically integrating online and offline resources, we believe that these partnerships will enable us to reach our target customer pool and provide a full suite of capabilities and more effective efficiency. As we continue to improve our core competitiveness to remain focused of improving our operating efficiency, our platform's increasing network defense will able us to further augment our negotiating leverage. On the user acquisition front, we will continue to refine our corporate structure with an emphasis on enhancing our team's operating efficiency. While we maintain our commitment to implementing effective cost control measures, we will not continue -- we will now continue our efforts to enhance our R&D, develop new business initiatives and drive technical innovation forward. Looking ahead, the impact of the pandemic is far from over. Week by week, many industries remain under pressure. Nevertheless, we are ready to face the challenges from this diverse market environment head-on. While we maintain our first-mover advantage in emerging markets through our lower-tier cities, we are also committed to expanding to the high-end segment of the market through our introduction of innovative product offerings. Furthermore, we will continue cultivating our aftermarket services business as our new growth driver, particularly insurance facilitation services. Meanwhile, we are also developing our technological capabilities, integrating online and offline resources to explore effective marketing approaches. On the operations front, we will continue to further improve our operating efficiency, refine our cost structure and impact technology and innovation. Our persistence combined with our constant pursuit of growth will enable us to weather the current market uncertainties and emerge in a stronger position. By leveraging our competitive advantages, empower all industry participants and building the development of the entire automotive industry value chain, we will continue to lay the foundation for lasting growth and the generation of shareholder value. With that, I will now turn the call over to our CFO, Michael Zhang, to review our financial performance in the quarter.