Diane Sullivan
Analyst · Loop Capital
Yes. Thanks, Logan, and good afternoon, everyone. We appreciate you joining us on today’s call as we review our fourth quarter results, provide a little color on what we’re seeing in the marketplace, and share how we are planning for 2021. Even with the impact of the virus on the economy, our business, and our personal lives during the last year, the Caleres team remained focused, dedicated, and determined. Over the last year our associates drew on their creativity and their great optimism to drive the organization through the protracted economic lockdown and to shift toward a recovery and our future. I would like to thank our entire global workforce for rising to this unprecedented challenge in a quick and agile manner. I couldn’t be more proud. As a result of these efforts, the organization was able to make tremendous progress on a wide range of strategic objectives on both the operational and the financial fronts. To start, we intensified our focus on driving down costs, streamlining the organization to align with the ongoing needs of the business, and rightsizing our expense base. Through these efforts, we expect to realize $100 million in ongoing annual expense and capital savings beginning in 2021. In addition, we leveraged our previous capital investments in digital to drive an approximately 40% year-over-year increase in ecommerce sales from our own dotcom sites. This pivot enables the brands to adjust swiftly to changing consumer behavior and priorities in the wake of the pandemic. I’ll discuss more specifics on our digital progress in just a few moments. We also continued to generate significant levels of cash, particularly as our ecommerce business accelerated and our stores and the stores of our partners reopened. And we used that cash to restore our overall debt to below pre-pandemic levels by the end of fiscal year 2020. In fact, since the end of the first quarter of 2020, we have proactively paid down approximately $190 million of debt. Even as we paid down significant levels of debt, we simultaneously drove forward with our ongoing shareholder return efforts. In total, we returned approximately $34 million to our shareholders, maintaining our long running dividends throughout the course of the crisis, while employing our opportunistic share repurchase program during a time of significant downward pressure on our share price. Ken will talk more about our capital allocation priorities for 2021 later on. Additionally, we continued the strategic rationalization of our real estate portfolio, ultimately closing 104 doors in our brick-and-mortar fleet, and proactively renegotiating more than 1,100 leases, resulting in approximately 35% reduction in lease expense. More recently, we continued to execute the exit of our Naturalizer retail fleet. This effort will result in improved profitability going forward and will more closely align this important brand with the accelerated consumer shift towards digital. During 2020, we have successfully closed 60 Naturalizer stores, with 73 more stores slated to close by the end of the first quarter, leaving seven flagship locations in the U.S. and Asia, and approximately 150 partner stores around the world. We also moved forward with the strengthening of our leadership structure. Most significantly, we announced the alignment of our operating divisions under one President, Jay Schmidt, who is with us here today as well as supplemental enhancements to the leadership team that will ensure continuity going forward and that will focus our top talent on our highest return growth opportunities. Finally, we continued our work to enhance the Caleres culture, both internally and externally. We implemented new diversity, equity, and inclusion initiatives companywide, including mandatory unconscious bias training and the creation of the E&I Advisory Council of Representatives across all areas of our business and at all levels. Additionally, we accelerated our ESG efforts, and we will have our inaugural Corporate Social Responsibility Report, which is set for publication next month. This report will detail our ESG strategy, highlight our accomplishments and our progress to-date, provide key disclosures and set our intermediate to long-term goals, while providing a really good baseline for future reporting. Now, I’d like to turn to our business segments starting with Famous Footwear. We continued to execute at a very high level at Famous, which rebounded quickly following the extended store closure period. In fact, we capped off 2020 by delivering better-than-anticipated sales in the fourth quarter and a significant increase in fourth quarter earnings. The segment generated $346.7 million in revenues for the period, which equated to just over a 6% year-over-year decline. Most notably, Famous’ fourth quarter operating earnings totaled $14.8 million and was on an adjusted basis 43% greater than last year despite the sales decline. This outstanding performance is a direct result of the strength in our ecommerce business, aggressive expense control, and tight and rigorous inventory management. As we have detailed in the past, our ecommerce business at Famous experienced a significant increase during 2020 and remained strong even as our fleet began to reopen. All-in, Famous’ ecomm business increased 75% in 2020, with its ecommerce penetration rising to 22% of net sales, up from just 10% in fiscal year 2019. Now looking ahead, we expect Famous Footwear to be an important and strong driver of improved performance in ‘21, as we continue to leverage our inherent competitive advantages. Many of them you know, a strong offering of highly demanded brands for the family, a great leadership position in athletic and sport, and enact nationwide footprint and omnichannel experience that provides the consumer with the convenience to shop when and where and how they want to shop. Now as the vaccine rolls out and as consumers return to whatever the more normal shopping and travel behaviors are going to be, we expect to see an acceleration in those high-density areas and tourist markets where economic activity has been slower to recover. Beyond the expected uplift due to ongoing market improvements, we’re executing on a three pronged approach, we’re focusing on merchandising, marketing, and consumer experience to maximize our momentum here. First, when it comes to our product, we will continue to offer what the consumer wants through that balanced assortment of athletic, sport, and seasonal style. We’re also going to continue to leverage our sport and athletic leadership position, the part of the business we’ve always been known for to capitalize on the ongoing demand for these versatile and active styles. We expect the consumer to continue to gravitate toward well known brands in these categories, and Famous is situated exceptionally well to benefit on this trend. Further underscoring this fact is that our top 15 brands represented approximately 77% of our sales during the year. There’s a few new things on product that I think I’d like to highlight that really should lead to even broader consumer acquisition and improve retention. First, we witnessed strong momentum in a number of our key non-athletic brands over the last 12 months and expect continued growth here as more consumers recognize us as the destination for these brands. And to further this effort, we will be testing new aspirational brands and elevated offerings that include the outdoor category. Second, we plan on expanding our vertical integration and exploring all of the possibilities within our Brand Portfolio to drive greater profitability for the organization. We are strategically testing Caleres brands where we see the greatest overlap between the consumers of our portfolio brands and the Famous Footwear consumer. I think Dr. Scholl’s is just an excellent fit with the millennial family. Finally, we see a significant opportunity in our kids business which comped positive in the fourth quarter of 2020. We fully expect to see that momentum to continue this year, as we lean into our kid’s assortment and leverage our convenience, flexible and family friendly experience. Turning to marketing, we’re thrilled that our Famous Footwear rewards program was recognized in Newsweek’s list of America’s Best Loyalty Program. We’ve certainly seen the benefits of the program and are happy to receive the external recognition. This year, we’re going to be even more focused on our consumer database and are increasing our efforts to enhance and grow our rewards members through the acquisition in new consumers, retention of those high value consumers, and importantly, going back and reactivating some past consumers who have stepped away in recent years. This effort is always looking at optimizing their marketing net, looking at expanding personalization across our communication channels, and of course, establishing and building strong emotional connections with a Famous brand overall. We are highly aware of the lifetime value of these customers bring and believe that this to be a long-term value generating opportunity for Famous. Finally, the third portion of our ‘21 strategy is maximizing the consumer experience, an area where we’re always striving to do better. This will consist of leveraging our new digital platform to drive increased engagement, conversion and retention, evolving our systems to optimize the cross channel experience, including BOPUS, curbside and ship from store optionality, and test in shop concepts and refresh high traffic and high potential locations. So there’s a lot going on, and in summary, we’re excited about the opportunities that we see for Famous and look forward to driving the full potential of this business as we progress through 2021. Now let’s turn to the Brand Portfolio, fourth quarter net sales for the portfolio as a whole declined by approximately 32% when compared to the fourth quarter of 2019. Ongoing improvements in brands with a greater penetration in Wellness, Comfort and sports sales were offset by outsized sales declines from the brands you may expect, specifically Allen Edmonds and Naturalizer, who experienced ongoing pandemic-related effects and dampen store performance. However, even with lower sales, we record recorded positive adjusted operating earnings of $1.2 million, further underscoring the effectiveness of our rigorous cost control initiatives. Despite the mixed recovery in this segment, we really are very enthusiastic about the brands portfolios potential to drive value and we expect an overall recovery in the footwear market to act as a tailwind for our portfolio. It’s important to point out that the global health crisis act active to accelerate certain trends that were already in motion in the footwear market. Trends that were reflected in a lot of the work that we were doing, as it relates to the modernization of our distribution centers and the re-platforming of our branded websites and just a couple of examples, Caleres was also in the process of its repositioning its brand focused and assortments to really focus on the shift towards digital shopping, as well as Wellness, Comfort and Sport categories. So while the shift in consumer preferences will likely continue in the near-term, the successful and ongoing rollout of vaccines should for a steady return of more social lifestyles, particularly as consumers head back to work and school and once again attend events. This return to more social work life balance and routines and the resumption of more normal buying pattern should provide a nice supplemental uptick in demand for seasonal, occasion and event styles as we move throughout the year. With this backdrop in mind, in aggregate, we believe our Brand Portfolio is well positioned for a recovering and evolving footwear market. But by design and by definition, our brands are at different stages of their development at present. So let me share a little color and give you some insight into how we’re thinking about a few of our brands. Among the brands with terrific potential for growth in market share, revenue and margin, as we progress to ‘21 is our Sam Edelman brand. As you know, Sam serves as the cornerstone offering of our portfolio and is granted by its inherent shift, ability to shift with a consumer. In fact, the brand made significant strides during 2020 to adjust the line and position itself to grow. Looking ahead, and as we all know, customers are reacting to what’s new right now and Sam has ambitious plans that leverages past consumer favorites and new silhouettes, a combination that should restore its well established market positioning. Beyond the introduction of new, fresh and compelling products where his Board penetration has increased significantly. This plan focus heavily on digital growth, which has seen a nearly 20% increase in conversion since moving to the new platform and expanding its international business. In addition to Sam, there’s several of our other brands in the portfolio that due to their foundation and Wellness, Comfort and Sport are exceptionally well aligned as well, with the current tenor of the marketplace. We think they’re very well positioned to further their momentum. They include, Vionic, Dr. Scholl’s, Ryka and Blowfish. Let’s look at just a couple of these brands in a little more detail. Dr. Scholl’s has a strong existing brand identity, fierce customer loyalty and a sharp focus on healthy living, workplace comfort and increasingly notable sustainability execution that is really positioning it for improved profitability and success. Furthermore, Dr. Scholl’s has the potential for accelerated ecommerce growth, as well as increased penetration with our Famous Footwear customers. In addition, Vionic proved -- really further proved its resiliency and agility during the pandemic, and holds great promise for the future. The brand’s ecommerce business delivered significant year-over-year increases across key metrics in 2020, underscoring the strong connection consumers have with the brand. In fact, Vionic was still quite new experience strong digital increases, including a more than 36% increase in web visits, approximately 30% improvement in online conversion rates, more than 50% growth in digital revenue and a 28% increase in email list size. Vionic plans to target high growth channels and leverage its comfort technology, new product offerings, which are going to reach into new categories and marketing plan to build on its ecommerce momentum and sales growth in 2021. Now as excited as we are about those already high performing brands that really have some momentum. We’re equally excited about some of our high potential brands that have been underperforming in the wake of the massive changes that have occurred in the footwear market since the event of the pandemic. These brands offer tremendous upside potential as we work aggressively to restore alignment with consumer preferences. The brand that stands out is offering latent future value creating potential is Allen Edmonds. So, as you know, Allen Edmonds has been a powerful and premier brand in the men’s category for decades. And even before the onset of the global health crisis, we were shifting to add new sport and casual sales -- styles to the assortment to address the shift in consumer preferences that was already underway. However, and as you can imagine, the economic lockdown and the changing workplace and travel behavior has really hit AE in a disproportionate manner. We believe there is still significant unlock potential with this brand and we are continuing to adjust our positioning accordingly. In fact, we have leveraged some of our best selling traditional styles like the Strand and the Park Avenue to create casual customizable products for our consumers. Products that we believe will fit quite nicely into their personal AE collections. We expect that about 50% of our assortment will be in the casual and sport this year. And as we move through the first quarter of ‘21 you’ll hear some more exciting news around future collaboration and partnership. There is no doubt that the rebound in our Allen Edmonds business will take time due to its store base being largely located in high density areas and the going work-from-home trend. However, we are confident in the brand’s ability to leverage its loyal customer base and growth strategy to capitalize on opportunities in the marketplace and return to a stronger contributor in the organization. So all-in, as we’ve discussed many times in the past, we take a very active and continuous approach to managing our portfolio of brands. We will always be working to identify ways to optimize value from this portfolio, driving growth in some, harvest in cash and others, and making adjustment and others in order to stay in step with the consumer. Before I turn it over to Ken, I want to underscore that the while the future feels brighter, the first half of the year, we’ll continue to be constrained by ongoing pandemic-related impacts, supply chain disruptions and port congestion. No new news there. I think everybody has been feeling this. In keeping with these challenges, for our total company, we are currently had between $60 million and $70 million of delayed receipts. Even with these macro challenges, there are signs of stabilization in the marketplace. There is no doubt Caleres is a more agile and focused organization than it was at the start of 2020 and we believe we are well-positioned to capitalize as the market rebounds, more likely in the second half of the year, as the world returns to a greater degree of normalcy. As we plan for future success, we will focus on maintaining our strong momentum at Famous, driving enhanced consumer alignment and improved performance in the Brand Portfolio, continuing to take a careful and disciplined approach to cost control and capital spending, absolutely reducing debt levels still further and returning excess cash to shareholders. And with that, I’d like to turn the call over to Ken for a financial review.